Acer :: Easy Unlimited Access To Hidden PQService

Jun 15, 2008

This guide is made based on an Acer Aspire 5315, but will probably work on other machines with a hidden eisa rescue partition.

This is for everyone who has got problems unhiding and accessing the hidden rescue partition, and have tried all the methods with d2d disabling and changing partition type, perhaps with partedit32 or ptedit32, only to find out that nothing has happened after rebooting.

Download and install "Diskpart" from Microsoft, a small but powerful textbased utility, the link below is a direct download:
[url]

Here's the step by step to succeed...

Press "win + r" to bring up the run window
Type: "cmd", to bring up the command window
Type: "diskpart", a new command window pops up with a "Diskpart >" prompt
Type: "rescan", a configuration check runs
Type: "list disk", a list of the availible disks appears
Type: "select disk 0", if your hidden partition resides on that disk of course
Type: "list partition", to find out with partition is your hidden one (probably about 10 gb and without name).......................

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Acer :: PQSERVICE Partition

Oct 29, 2008

Having already done a clean install of Vista Ultimate, and thoroughly configuring my system away from the Acer factory default, and having burned both Acer and my own recovery disks (the latter using Complete PC Backup right after the clean install), do I really need the PQSERVICE partition anymore?

If not, I'll make sure to delete it next time I clean install - when I get my new T8300 in a few weeks.

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Acer :: PQSERVICE Will Not Boot

Jul 14, 2009

My problems lies with the PQSERVICE partition. It is still there and I can see it with Ubuntu. When I attempt start up, I get the message c:ootcd and an error status message. I also have recovery cds that I have tried to to use but I am not able to boot up from them or get any sort of indication that they work , only a blinking cursor then back to the c:ootcd error. My question is if I just completely delete and reformat my entire hard drive, pay that "lovely" $20 fee for new recovery cds from Acer as I'm out of warranty, would it work?

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Acer :: Alternate Use Of D2D And PQSERVICE

Oct 31, 2008

Im interested in an alternate use of PQSERVICE and the ALT-F11 D2D Trigger. I would like to put something else other than recovery software on the PQSERVICE partition, specifically a secondary OS. One that can be launched secretly by holding the D2D key combo on startup.

As far as i know, the only limitations are that PQSERVICE has to be named that, be the first partition on disk, be smaller than 5 gigs, be of partition type, be FAT32, and has to have Acer's special mbr.

So, knowing those facts, how can i get something else other than the winPE recovery software to boot when holding down alt-f11? What file does the BIOS D2D functionality look for, is it just NTLDR?

If this is the case, i should just be able to install windows on that partition, restore acer's mbr, reset the partition type to 12, and have it work as long as i keep the other parameters the same. Hypothetically, windows would boot

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Acer :: Warranty: PQSERVICE And Original OS

Aug 13, 2009

Does deleting the recovery partition and the original OS void your warranty? Only software support?

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Acer :: PQSERVICE Partition ... Need It Or Delete It?

Sep 17, 2008

I recently bought an Acer 5610z from a family member that didn't need it anymore and it didn't come with any documentation or software save for the Vista OEM DVD. I proceeded to immediately wipe the HD and make a new install with Vista on a 20 GB partition and my remaining space reserved for programs and the like.

About 2 days later I realized I was missing space on my HD and realized there was a hidden partition for recovery called PQSERVICE. This is my first notebook and I had no idea how hard it is to find drivers and was having a hard time finding all the drivers and programs I needed (even from the manufacturer most of the drivers/utilities are for win XP).

I didn't make the recovery DVD's so I thought it might be possible to find the utilities or drivers on the hidden partition. I've unhidden it but I'm at a loss as to where to find them or if any drivers or utilities are even on it.

At this point do I even need the partition or can I delete it? I'd love to find someone with a copy of the DVD's at factory default settings but...

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Acer :: Restoring Pqservice On A Clean HDD

Sep 21, 2008

I have a clean HDD(without pqservice) and pqservice backup in acronis on usb HDD. i try to restore pqservice with acronis boot disc, everyting goes fine, then i restore mdr with the same acronis image of pqservice. everyting work fine, with acronis disc director i can see, that i have hidden pqservice as primary, next comes NTFS partition as primary, active. but alt+f10 does not want to work... d2d in bios is enabled. how can i restore everything in order to use normal factory defaults using alt+f10?

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Acer :: How To Restore Machine From PQSERVICE

Nov 7, 2008

I've recently offered to help out a friend who's Acer aspire has stopped working.

It won't book into windows, but she is keen to keep her old files.

I installed a 2nd version of windows onto the machine to basically back up the whole disk using acronis true image. I've now got that image storage remotley on my own machine.

I think she bought the computer 2nd hand and never got a burned copy of the recovery disks and for some reason the Alt-F10 thing doesn't work to get into the recovery stuff (I've checked in the Bios for D2D)

I've managed to make the PQService partition visible and was wondering what was the best way to restore the machine to factory defaults. I created a CD from the STCDBOOT.ISO file, which allows me to book into the recovery manager, but all it does is prompts for the first disk/system disk.

I'm guessing that all the data required is held in the PQService partition, but I'm not sure how to create the backup DVD's that should have been done when the machine was first used.

I would image that the data is held in the 92EPIXIE.nnn files in the D2D/images directory of the PQService.

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Acer :: Aspire 3000- With PQSERVICE

Oct 20, 2008

started with USB thumb drives not showing in MY Computer but visible every where else, getting a drive letter etc. After abunch of investigation I finally seemed to isolate the problem to some Apple Itunes related software. I used MSCONFIG to shut off the apple updater and some other Apple Ipod related startup software. THe USB problem went away.
I decided to then do a little cleanup and get rid of some software installs, I remove Apple Mobile Device support and Apple updater as well as US service. This seemed to go well but I got a software may not work right with out a reboot so I did. On reboot I again got a software needs a reboot I did it again. Now the wierdness starts, my USB problem is gone but I now have a visible F: drive called PQSERVICE, checking with disk managment in system tools I see all my partitions but in Disk MAnagement none of them show a drive letter but all are visible in My Computer and in programs with their correct drive letters. THe machine boots fine and all files are there. I used PTEDIT and see the PQSERVICE partion has a type of 12 which from what I can find should be hidden. My Alt F10 seems to take me to the partition even though it is visble, I did not choose to restore as I really want to figure this out before I re-format this laptop. My concern is why can't I hide PQSERVICE and why are there no drive letters showing in Disk Management? I know most people want to make PQSERVICE visible but I want it to go back to the way it was. Also the PQSERVICE shows a EISA Configuration Healthy in disk Management and therefore I can't do anything to it.

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Feb 17, 2009

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Acer :: Clean Os Install Without PQService/backup/

Jan 19, 2008

I have an Acer Travelmate 6460 with Windows XP on it. I want to format my harddisk and put a Vista Business on it (no OEM).
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Basically I want to have an 'Acer clean' laptop in the end (I only want the drivers for the hardware, and the downloads to make the soft keys working).

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Now I've read that it is possible that after deleting the PQservice partition, you loose the MBR and can not boot anymore. I don't want to take that risk because I do not want to loose many time during working hours.

I'm a software developer, knows a fair bit of hardware but I really like some advice of some 'manual' of what to do to accomplish what I want. (If that is possible).

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Jan 16, 2009

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ACPI - THM_ : 90 C
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Acer :: Extensa 4420 - PQSERVICE Factory Setting

Jul 29, 2009

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Nov 30, 2007

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To sum up my question as succinctly as I can: if PQService has been deleted/overwritten, will system/recovery DVDs issued by Acer itself (sent from the company) still function, or will they do me no good? I'm asking you guys because, frankly, my experiences with Acer's support have been less than stellar.

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Jan 10, 2009

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Apr 11, 2009

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Nov 24, 2008

how to retrieve acer hidden partition.i accedentally delete ie.dont have backup for it,have a backup the acer factory setting but but didnt recover the hidden partition.

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Jan 17, 2010

I have an aspire 4930 laptop which came with Vista pre-installed. To cut a long story short I installed windows xp to replace this which has been a total disaster (although the system is still working). I would like to start afresh with vista so need to do a factory reset. I have no recovery CDs.

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WinXP over-wrote the ACER MBR so the Alt-F10 command stopped working however I have used a live CD version of GRUB to boot to the recovery partition, sidestepping the need to restore the Acer MBR. When the vista partition boots up Acer eRecovery Management loads, however the "restore system from factory default" and "restore system from user's backup" options are both greyed out.

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The hard drive on my Acer laptop (Aspire V5-552) has 5 hidden partitions. One I expected, assuming it contains an image of the original set up. But what are the other 4? I list them below with what details Macrium Reflect gives;

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Esp – FAT32 (LBA) Primary 48.6 of 300 MB used
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Unnamed NTFS Primary 337.5 of 350MB used
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Nov 10, 2008

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Apr 26, 2009

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If I use eRecovery, what will I get in the backup?

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Apr 22, 2009

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