Acer :: What's The Driver Update Policy
Dec 21, 2009
I have a new Aspire 8935G with Vista 32 preinstalled.
Take audio drivers for example.
Acer update site reports Realtek audio driver version 6.0.1.5847 for my system.
If I switch to Seven 32, it reports 6.0.1.5915.
If I look for Aspire 8940G, Vista 32 (same audio hardware as mine), I see 6.0.1.5918, and, finally, 8940G Seven 32 has 6.0.1.5930.
They are all different from official Realteak drivers: they are at version 2.39 and lacks a control panel element (from Realtek...) that is present in the Acer divers, the one with the desk picture and the speakers around the room.
First question is: does Acer ever update drivers for different system or they just offer the drivers that were present in the retailed system?
Second: how comes the Realtek drivers lack the control panel component?
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Apr 30, 2009
I report on an acer Travelmate 4200 laptop with a 1.8Ghz CPU with 1Gb RAM running Vista Home Basic.
About a week ago discovered that no sound was coming from speakers. Device Manager check reveals problem with the Realtek High Definition Audio. D/L'ed the driver from the acer AU website (v.6.0.1.5334), installed it okay but still no sound.
Could this be a hardware issue or have I missed a step in the software configuration?
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Mar 6, 2009
I've got an Aspire 5920G with an ATI Mobility Radeon HD 3470 graphics card/chipset. Up until last week, I'd been running with whatever drivers had been installed when I originally purchased the laptop in October last year.
Vista's Windows Update told me of new drivers for the 3470 that had been released in January, so I promptly downloaded them, glad to have something a little more up-to-date, since the laptop is being used frequently as a lightweight gaming machine. The driver, according to Device Manager, is dated 15/01/2009, and is version number 8.580.0.0.
My problem now is that every time I boot the machine, an ATI warning appears reading the following:
"The Catalyst Control Center is not supported by the driver version of your enable graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager."..................
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Sep 28, 2008
i have bought myself the aspire 6920G, and i have two questions.
First: I would like to update my Nvidea Geforce 9500M GS driver, i went to the site, downloa section. I found quite a list of files, but i don't know wich file i should download.
Secondly i'd like to know if it's possible to link the gemstone control to windows media player. Atm it opens Windows media center, but i think it's not very good to listen to music while gaming.
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Dec 18, 2008
Every time I start up my Extensa 4420, I get the following error message window:
"The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter. Please update your ATI graphics driver, or enable your adapter using the Displays Manager."
Why is this happening? If I go into the device manager, it says that the graphics adapter is working. If I tell it to check for updated drivers it says that the driver I have installed is the most current one. Everything seems to work fine on the computer. How can I stop the message from popping up every time?
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Nov 16, 2009
I just bought an AS1410 SOLO last month and yesterday it would not boot up at all. Called Acer tech support and they said send in for the warranty work on the notebook.
The thing is I have to pay for the shipping and to send in their defective product. Is it Acer policy? If it is then it sucks. I have a ThinkPad T43p and when I needed to send it in for warranty work, Lenovo sent me a prepaid box and all I have to do is drop the box off at any UPS store. I forgot to mention that the tech support personnel, their attitude are like I don't give a damn about your problem, you're already bought our product and you need our support now. So give it another thought before you buy any Acer product.
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Feb 19, 2015
My daughter's Acer is 2.5 years old and it's running Windows 7. She recently rebooted it last week for a Windows Update and since then it starts up but hangs, with the hard drive light blinking slowly. I ran it in Safe Mode and it gets through CLASSPNP.SYS then hangs. According to articles this is usually a hardware problem. The only option I have with this OS is to bring up the Command Prompt. I've tried System File Checker - no go. System Repair comes back with unknown error and what looks like a bad Driver.
I was able to build a new partition (100+GB) and do a clean install of Windows 7 x64 Ultimate w/ SP1. This went through fine, though I would have to load the Acer drivers for the network card, etc. to finalize it. The point here is that this shows that the hard drive isn't the issue.
My fear is that Windows installed either some sort of driver or other update that has now caused the current OS on her laptop to be unusable. I went to do a System Restore and the only restore point it had was the Critical Update that she rebooted to on 2/13. Trying to roll back to that Restore Point didn't work.
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Apr 29, 2010
Finally got my 1810T today and was disappointed to find that it had no less than six dead and stuck pixels littered around the screen.
I have wiped the screen with a microfiber cloth and have used a compressed air duster to make sure.
Just upset that I spent $$$ for this thing and it comes to me with so many dead and stuck pixels.
What are everyone's experience(s) regarding dead and stuck pixels on these units?
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Jan 14, 2009
I'm thinking of updating the graphics driver on my M1530 from Dell's 176.44 version to the latest 185.20 version from Laptopvideo2go.
Wanted to ask a few questions before doing so, mainly:
Are there any problems when "waking up" from sleep with these drivers?Anyone got any benchmarks or comments on performance for these drivers? Mainly play COD4, Fallout3, Farcry 2...Notice any difference in temps.?
Anyone who has installed them i would appreciate your comments!
Should mention I'm running Vista SP1, 4GB RAM, T7250 and i usually overclock my card to 610/902.
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Oct 13, 2008
I've just bought a DELL XPS M1530 and I'm so worried about the error of Geforce 8600GT Video Card that DELL and nVIDIA has reported!
So would you mind giving me a suggest of updating new driver for my video card? If in case I should update my graphic card, please share me the lastest driver for my Geforce 8600GT.
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Jun 1, 2009
I bought my Sony SZ series a while back on my trip to Japan. But whenever I try to do a driver update or upgrade it takes forever (24-36hours) and would often disconnect because it connects to the 'Asia Support Site'
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Mar 28, 2010
how to update the driver for the graphic card of this laptop its a 8400m gt. When i tried some off the laptopvideo2go site the function keys didnt work.
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Feb 2, 2009
Download here [url]
Not sure why Sony is not releasing the latest driver in their support site.
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Feb 13, 2009
I have a weird behavior of my brand new HP HDX18 (running Windows Vista 64 bit).
The Laptop does not play BluRay DVDs any more. It only worked two times. I can access the BluRay file system so I assume that the BluRay drive is working. Then trying to watch the movie with either HP MediaSmart or Windows Media Center, both programs hang and need to be stopped via Task Manager.
HP support recommended a video driver update - but...
When I try to install the recommended update of the display driver from the HP HDX18 support site, it installs and the laptop remains working (I hear sounds when receiving new emails or when wiping my finger on the finger print sensor), but the result is simply a black screen. Same thing when using the nvidia beta drivers for notebook chips.
I tried to first switch to Standard VGA, then removing the old nvidia package, then installing the new driver. Same result: A black screen.
All I can do is doing a system recovery to get a working display again.
I did the BIOS update that I downloaded from the HP site as well. I currently have the Spyder software for screen calibration running.
HP support also recommended a "hard reset" of my windows installation, but since I just finished the complete installation of all programs I need, this is not what I really want.
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Dec 29, 2013
i own a HP notebook model 15e070sl currently running Windows 8.1 Update x64.Today the HP Support Assistant reminded me that there's an update for my audio driver and i tried to install it, but the installation failed. So i tried downloading the driver manually also but still the installation fails; the update is called sp62228 for Realtek Audio Driver (with DTS Sound) and this is the error it returns:
Codice di errore: -5009 : 0x8002802bInformazioni sull'errore:>CtorObjectWrapper.cpp (163)>CtorObjectWrapper.cpp (402)>KernelComponent.cpp (1163)>KernelCABFile.cpp (389)>SetupDLLSetupDLL.cpp (1541)pAPP:Realtek High Definition Audio DriverPVENDOR:Realtek Semiconductor Corp.PGUID:f132af7f-7bca-4ede-8a7c-958108fe7dbc$11.50.0.42618@Windows (9200) BT_OTHER 1714.1716
i had the same error with this driver even when the PC was running Windows 8 and later with Windows 8.1, so i postponed the update but it still doesn't work. I tried installing it when the PC was new out of the box, so i can say that for sure the problem is not related to any program i may have installed. I also tried uninstalling the audio driver but still it won't install, and i have to restore the previous driver via HP Recovery.
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Dec 23, 2008
I have a XPS1530 with 8600mGT and use 177.79 drivers. My question izzz if one of ya'll know wich driver is better because I intend to update if there is a better driver, wich performs better in some games.
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Jul 21, 2009
From browsing the forums, i see that everyone is having trouble updating their drivers. Mobility modder currently does not support the ATI 4 series but there is still a way to install the drivers for us fortunuately . By doing this, you are able to install the display driver v9.6 but no CCC unforunately; however you can still retain the CCC v9.2 from Sony's official drivers.
1> Download the appropriate version OS of the 9.6 driver from [url]
2> Double click the file you just download and click install. It will unzip a folder to C:ATI (default). These are driver files. When the actual installation wizard comes up, cancel it.
3> Browse to C:ATI9-6_beta_win7_64_dd_CC (Driver name, e.g.)PackagesDriversDisplayW7_INF (For 32-bit) OR W76A_INF (for 64-bit)
**Btw, I am doing this example based on the Window 7 Install. (Other versions of the OS should be the same except the INF file name may be different)**
4> I am under 64-bit so I will use W76A_INF as an example for this guide. Double click on the INF file (for W7, it is named C7_81757)
5> Scroll down the file until you see a list like;
"ATI Radeon HD 2400 XT" = ati2mtag_RV610, PCIVEN_1002&DEV_94C1&SUBSYS_0D021002
"ATI Radeon HD 2900 PRO" = ati2mtag_R600, PCIVEN_1002&DEV_9400&SUBSYS_30001002
"ATI Radeon HD 2900 XT" = ati2mtag_R600, PCIVEN_1002&DEV_9400&SUBSYS_25521002
6> Add this anywhere between the entries you see above (does not have to be exact, just place this entry somewhere along the lines of the WHOLE list)
"ATI Mobility Radeon HD 4570" = ati2mtag_M9x, PCIVEN_1002&DEV_9553&SUBSYS_9033104D
Congratulations, the display driver can now be installed ONLY VIA the HAVE DISK method.
7> Quick review on HAVE DISK method; Device Manager > Right Click ATI 4570 then Update Driver Software > Browse my computer > Let me pick a list of Device drivers... > Have Disk > (Now browse to the INF file you just edited, in this example; the C7_81757 inf file.) Install, voila, DONE.
8> Now, to get the CCC v9.2 (Can't get 9.6 yet), get Sony's ATI drivers, run it and click on CUSTOM install, NOT EXPRESS, install CCC only and anything that is mandatory (DO NOT INSTALL THEIR DISPLAY DRIVERS!!!) .Voila, CCC 9.2 function (which is the same as 9.6 essentially).
I believe this method works for NW series w/ ATI 4570 too.
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Aug 25, 2009
Windows Update just offered me a new IDT High Definition Audio Driver for my dv5t. I decided not to install it yet. Has anybody tried it? What version is it?
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May 7, 2009
should I download it from windows update site? I dont know the difference between two drivers from HP site and windows update. from hp site there is no such new driver for nvidia and I tried the driver from the windows update it caused forever load after vista login so i uninstalled and went back to old HP's own old nvidia driver so it speeds up.
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Jul 27, 2014
I am using 15-n240tx laptop and I have installed windows 8 to it.After installing the drivers I still have a question mark for one driver as below. What should I do for this?
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Feb 16, 2009
my DVD drive is non-functional, so I downloaded the recent driver for it from the Dell site (8/19/2008, DJ06, A02). When I tried running it I got an error stating "You don't have administrator right to process or No device is recognized".
Which is weird as I'm the local admin on the machine.
Dell XPS M1530 Vista Ultimate 64-bit.
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Feb 23, 2010
Sorry to bother folks with this nuisance, however, I updated my ATI Mobility Radeon 4650 drivers via Dell's website to 8.65 and ever since, the Catalyst Control Center refuses to run. I politely click on it, the machine thinks for a while and then, rather rudely, simply ignores my request.
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Feb 4, 2009
Windows Update showed a new update to the graphics driver for the 965 which applies to my SZ and whatever other model uses the 965. It seems to have fixed the "glitchy" aero border.
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May 12, 2009
I have a DV9000 with a GeForce Go 7600.
I was browsing the HP drivers yesterday when I noticed that a new version of the GeForce drivers was available for my system, released on April 28, 2009. Their site describes it as: HP Link
Quote:
Description: This package contains the driver for the NVIDIA GeForce Series video chip in the supported notebook models and operating systems................
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Aug 5, 2014
Using Dell Clent System Update to update a Latitude E6530. All drivers are updated now except the Intel Chipset Driver. On Windows 7 64 bit. Framework version of the driver is 3.0.921.
The error message that it gives is Update package digital signature is invalid - status: Failed Error Code 7
Not sure how to remedy this.
I am trying to install this driver update hoping it will remedy a black screen with cursor when logging in. It takes about a minute to login and then the desktop finally appears. Was taking quite a bit longer to log in before I updated the other drivers and then removed McAfee to see if it was eating up system resources.
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Nov 11, 2014
I own a HP Pavilion G6 2105tx with Windows 7 64bit version. The Problem is that im unable to update my GPU driver. I searched this site and downloaded the appropriate driver for my notebook. But when i tried to install, i receive an error message that my notebook is not supported. I rechecked and im sure that i downloaded the correct driver listed for my notebook model. My Graphic card is Intel HD Graphics 4000.
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Nov 22, 2010
I just recently bought an HP - dv6 WF536AV Laptop. The sounds were proper from the built-in Altec Lansing speakers , till i updated the audio drivers via HP Support Utility.
Now i do not get any playback from the speakers mentioned above, but while plugging in my iPod headphones, there is audio in the headphones.
I've tried to reinstall the IDT Audio driver from the HP Support utility as well as one downloaded from the website :
IDT High-Definition Audio Driver 6.10.6289.0
[URL] ....
Yet, nothing is resolved. Of what i understood from various articles on the web, was that the new driver sets the headphone jack as the primary device for audio output and hence it does not reach the speakers.
Also , I'm pretty sure of this not being a hardware conflict since the laptop is recently purchased and i've rarely used the headphone jack.
Following are the details about my system :
• HP Pavilion dv6t customizable Notebook PC
• black cherry
• Genuine Window s 7 Home Premium 64-bit
• Intel(R) Core(TM) i3-350M Dual Core processor (2.26GHz,3MB L3 Cache)
• 512MB ATI Mobility Radeon(TM) HD 5470 sw itchable graphics[HDMI, VGA]
• 4GB DDR3 System Memory (2 Dimm)
• HP TrueVision Webcam and Digital Microphone
IDT High-Definition Audio Driver 6.10.6289.0
Hardware ID's :
HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A&REV_1004HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A
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Nov 17, 2014
Reading loads on the internet about this Vista Local Access Only... Recently moved property and now guess what this PC cannot connect over wireless, ever other device does.
Tried configuring IPv4 only etc etc, still have issues.
Is there an easy link to check the latest driver for the Notebook, HP support section does not seem to make it easy to locate and download?
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Apr 2, 2009
I have triedto install the Dell update for my Evdo card on a M1330 running Vista 32bit.
When I run the update the drivers unzip and then begin the install process and then immediately cease and begin a rollback.
I have tried eveything in the book and been on the phone for hours with Dell tech support.
The card works well otherwise but the driver is 2 years old.
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Feb 28, 2010
Since updating the firmware on my LG drive (GSA-T50L) on every restart I get a message that Windows (Vista Home Basic) cannot install the driver. I click the second option, which is to "remind me later." I have to do this every time I boot up. The CD ROM is actually working OK as far as I can tell, but I'm still getting the error message. Device Manager doesn't list any driver, and trying to update it through device manager is unsuccessful.
I'm using firmware rev. SC05. I wondered if downgrading back to SC04 would cure the problem, but after hundreds of searches I cannot find the firmware anywhere on the Internet. Why it's so rare, I have no idea.
Maybe the problem has been caused by myself -- I deleted the drivers folder from the recovery partition some time ago to gain a couple of GB of drive space. However, I was under the impression that the CDROM uses Windows' own driver, so maybe this isn't the problem? I'm absolutely stumped. Does anyone have any ideas on how to solve this issue?
FWIW, I have recovery discs, only I'm unsure about using them because I don't want to wipe the entire system and start from scratch. If it's possible to restore only the missing drivers folder from the recovery partition this might be a good start.
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