Finally got my 1810T today and was disappointed to find that it had no less than six dead and stuck pixels littered around the screen.
I have wiped the screen with a microfiber cloth and have used a compressed air duster to make sure.
Just upset that I spent $$$ for this thing and it comes to me with so many dead and stuck pixels.
What are everyone's experience(s) regarding dead and stuck pixels on these units?
I have tried many times and with many methods to fix the pixels, but I am only able to fix it one-by-one, pixel-by-pixel. Is there any way around this? (and BTW its my assigned school computer and is out of warranty)
View 4 Replies View RelatedSo this weekend I finally have some time to play around with my shiny new Inspiron 1545, and during Vista restarting I found 2 dead pixels on my LCD screen. I called tech support, and they said that because I don't have on-site service I will have to send the p.o.s. through a courier to their depot in Newmarket to replace the whole screen, which will take 10 days.
Naturally I'm nervous that they will screw something up or that the system will get damaged during shipping or whatnot, leading to even further delays.
I tried telling them that I shouldn't have to wait for 10 days due to the nature of my work and the fact this is a business plan and I want them to make an exception and send a tech here to fix it. After all, this system is only 2 days old. They want me to purchase the on-site warranty for $200 for them to send someone out OR pay $60 for each incident.
Is there any recourse I can take, perhaps escalate it to a manager who may make an exception?
They tried telling me that even for the 2 pixel they were making an exception as the "law" says that up to 5 deal pixels is fine. What "law" are they referring to exactly? Haha... Brutal. Last time I buy a Dell that's for sure. Is there any re-course, such as escalating it to a manager?
How good are the laptop screens from sony? Whats the likely hood of dead pixels when bought?
View 10 Replies View RelatedI really hate getting systems with dead pixels. A lot of manuafacturers allow for minimum dead pixels for their quality control which I think is bunch of crap. Everyone should get 100% quality with their LCD screens.
View 11 Replies View RelatedI turned on my Sony the other day and this line of dark pixels showed up! Im shocked because I use the computer very little
I dont know if its a line of dead pixels or what, when the screen is of you can see them in the screen, I dont know if its cracked or what.
Im attaching pictures of it!
I have an HP Elitebook 6390P; I remember seeing for the Thinkpads someone could remove the CDROm Drive and put a hard drive into this slot and then put into the cdrom drive.
View 3 Replies View RelatedI have a FW-390J and yesterday I have noticed a dead pixel appeared at the lower left corner, that is new and was not there before..
This morning I found another dead pixel very near to the first one and if I focus enough I can see a couple of more fainted dots..
I feel a bit frustrated and disappointed. I had the same problem with a my previous Toshiba A300 which I replaced with this model
My trusty old Vostro 1400 starting giving me lcd troubles. I had a couple of dead pixels in the start but last 2 months it doubled to more than 10!
Now I checked the status of my Vostro and Im still covered by dells 3 year warranty!
Called up dell and they send me a
Dell PN: Y276G
LP141WX1
Now the the original LCD on the vostro was a SEC3157.
Just wondering how good this new panel would be? Any thoughts on this?
Recently my Dell Inspiron 1545 screen is showing green patches. They are only increasing day by day and after rubbing the screen they disappear for some time before appearing again. I tried some software solutions like pixelhealer etc but no use.
Is there any other way to eliminate dead pixels? How much the hardware replacement will cost ?
I'm looking into buying a mini 2140 and was just curious about the risk and warrant of bad pixels on the more business class models of netbooks.
I know the screen resolutions are smaller, so there's less risk of getting a faulty pixel, but I'm curious to my options if I purchase one and there's even a single dead or bright one on there. Am I able to exchange it? Is the policy different for business class models? Are bad pixels less common in these netbook screens (roughly 1024X600)?
Even more general, are bad pixels much less possible in these days of manufacturing? My last few displays were perfect and knowing my luck, the laptop I really want will have a bad one.
I just bought an AS1410 SOLO last month and yesterday it would not boot up at all. Called Acer tech support and they said send in for the warranty work on the notebook.
The thing is I have to pay for the shipping and to send in their defective product. Is it Acer policy? If it is then it sucks. I have a ThinkPad T43p and when I needed to send it in for warranty work, Lenovo sent me a prepaid box and all I have to do is drop the box off at any UPS store. I forgot to mention that the tech support personnel, their attitude are like I don't give a damn about your problem, you're already bought our product and you need our support now. So give it another thought before you buy any Acer product.
I have a new Aspire 8935G with Vista 32 preinstalled.
Take audio drivers for example.
Acer update site reports Realtek audio driver version 6.0.1.5847 for my system.
If I switch to Seven 32, it reports 6.0.1.5915.
If I look for Aspire 8940G, Vista 32 (same audio hardware as mine), I see 6.0.1.5918, and, finally, 8940G Seven 32 has 6.0.1.5930.
They are all different from official Realteak drivers: they are at version 2.39 and lacks a control panel element (from Realtek...) that is present in the Acer divers, the one with the desk picture and the speakers around the room.
First question is: does Acer ever update drivers for different system or they just offer the drivers that were present in the retailed system?
Second: how comes the Realtek drivers lack the control panel component?
Ive bought a 2nd hand M1710 laptop - yeah I know - buyer beware.
Ive had it a few months, and Ive now noticed that the desktop has
Red Pixels on the screen.
They are not dead pixels, as they move about, disappear and reappear.
I dont know if this laptop has a warranty or not, or even if it did
if it would apply.
Ive read elsewhere about sometimes these red pixels can be caused by
a faulty LCD ribbon cable.
Ive taken the lid apart - carefully - following the service manual.
I did find that the grounding cable screw had no head, so the grounding
cable, which is part of the lcd ribbon cable wasnt connecting properly
to the lid chassis. I fixed that with another screw .....
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
I picked up a dell D620 notebook second hand. I did a fresh install of the OS, installed and updated all drivers. I noticed there was some pixels that were going crazy.
There would be a line across the start bar, and a block of miscolored pixels on the bootup screen. If I booted into safe mode, they would not be there. Also, when the notebook is hooked to an external display, they will show on the laptop, but not on the external LCD
My Vaio is about 6 months old and is awesome (aside from the really super loud fan) and now it started to display red flashing pixels-mostly where black or dark colours should appear. Is this a problem with the graphics card? I'm hesitant to send it in because it was bought in sanfran. easy solution to fixing it? reformatting?
View 4 Replies View Relatedi just broke my screen and the screen doesnt work anymore(all the pixels are messed up) under the basic warrenty which is 1 year would it cover for my screen replacement? its a dv3t hp laptop
the basic warrenty is the manufactory warrenty so it diidnt cost me a dime when i bought the hp
so i had a e1705 that went bad so i got a new xps 1730 as replacement. so it has been acting up where it will shutoff while working for no reason and from what i have read most xps problems become nightmares so if for wot eva reason dell can not fix my 1730 what will dell replace it with?
View 10 Replies View RelatedIt seems as if they only refund products that are within the 21 days after the order. But my laptop, specifically the studio 1558, had to be delayed, and I received it after the 21 days. Now I've had this laptop for 5 days and there was at least one random shutdown a day, which seems to be a very common problem to many people with this particular laptop.
Is there a way to refund this laptop?
Or are there exceptions?
They did in fact asked me whether I still wanted to resume the order the laptop, as they were waiting for a piece of hardware about 2-3 weeks after i placed the order; however, this seems like a coincidence or an extremely poor business tactic, as they probably have known about this flaw.
I just got the M1730 last week, but I found a few detects such as lighting problems on my screen when it is pitch black.
The bottom and top parts have light leaking ( I'm guessing thats what you call it ). Also when I move my laptop, i see two circles appearing on my screen (Same effect as if you touched the screen)..
They disappear after like 5 seconds, but it gets annoying seeing them whenever you move your laptop.
So i called Dell today to try and get a replacement for my broken XPS and was told that although my laptop would probably have qualified for a replacement, it has been too long since the last repair for it to qualify.
The rep said that in order for a replacement to be issued the laptop must break within only 1 month of the repair. So after about 1.5 hours on the phone i am getting a guy to come fix it within the next couple of days.
I still want a replacement as this laptop no longer fits with my needs and i know it will break down eventually again anyways whether it be in a month or in a year.
I am planning to buy a HP Compaq 8510p. It is an unused opened open box item. The computer has never left the box, I was wondering if I bought the laptop right now the standard 3-year warranty period would begin now.
View 5 Replies View RelatedI really want the Envy 14. but I really need a laptop. but I REALLY want the Envy 14...
how is HP with their return policy? Have any of you ever had any bad experiences with returning a laptop to them?
if you haven't guessed, I'm thinking of ordering a laptop now (probably the dm4t) to use for the next month, returning it, and ordering the 14 when it is released.
I am trying to get some basic information on return policies from some different places that sell HP notebooks.
Since I live over three hours driving distance one way from any major electronics store that may carry the HP Envy 15 (such as Best Buy) I am left with the only alternative to see about purchasing a computer online. I'm not completely sure, however, that it will completely fit my needs exactly. So I am trying to find out where I might be able to order an Envy 15 but also have some reassurance that if I do wish to return it for a refund I can do so within a reasonable time.
Sometimes it's hard to tell what places have for their refund policy, especially online. Again, I'd have to be sure that the place offers return for refund and not just return for replacement.
am i able to get a refund of my hp envy in the us? I just got it 3 days and i am very un happy because purplish webcam quality, after full charge my battery and i restart it can boot into window. what policy Hp have in us. Currently im in uk and i bought it from us.
View 10 Replies View RelatedHello i recently received a dell studio 1737 for Christmas and about every couple weeks the screen acts weird,
its like a bunch of green pixels just start appearing all over the screen and wont go away until i either close the laptop or restart. After I do that it will go away for a couple weeks and then it will happen again.
I've been trying to just ignore it and keep thinking it will go away but idk. Has anyone else had this problem and what could it be?
Does the Dell Outlet offer the same 21-day return policy as the regular dell online store?
View 7 Replies View RelatedI keep reading in this thread about Dell's no questions asked 21 day return policy. Dell.com is stating returns will have a 15% restocking fee in addition to shipping charges.
I'm assuming this does not apply if there is a problem with the system. However, if it's under warranty, won't they just send a tech out instead of accepting the return?
Has anyone completed a return with the last month or so?
If so, can you let us know how it went?
I know here is for laptop, but I like to ask some question?
I have purchased a Dell Monitor on UK Dell website, and I was going to cancel the order but it was too late to cancel because It has been shipped,
so I have went to Dell return policy online and it said after recieve the product, must contact customer service in 7 days for arrange return collection and refund will be given after the Item is been receive by Dell