Acer :: Can't Access HD Partition
Jan 30, 2010
This is weird. Previously I have two active partitions on my acer 8930G-7665.
Drive C: is 250GB and Drive D: is 250GB
Currently Drive D: is missing. I went to the disk management under WIN7 to mount or even assigned a drive letter to my inaccessible partition.
Disk Management can see the inaccessible partion but the problem is that the program wont give me any option to play with when I right click it. Please see attachment ...
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Dec 10, 2014
My Aspire V5-552PG-X809 has frozen 5 times in the last two days. Why is this happening, and how do I stop it. I just got it back from being serviced about two weeks ago, and did a fresh install of windows recently.
Here's the timeline for my system: About 6 weeks ago the system froze and needed a hard restart. Upon restarting, nothing would load. I couldn't access the recovery partition, and repair media did nothing. I sent it back to ACER for repair, and they replaced the HDD. It ran fine for about two weeks, but I was not paying attention during setup and put in the wrong username (This normally wouldn't be an issue, except it changed the name of the user directory and was a hassle for some R code that I had written). I reinstalled windows and fixed the directory issue about two days ago. Since that time I have had about 5 system freezes requiring hard restarts, and every time I'm paranoid that it will kill my HDD again.
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Feb 16, 2015
I purchased an Acer Aspire about a year ago and the laptop has seen minimal. I have experienced a common problem that Windows 8 users have. When I upgraded to Windows 8.1 - I got a 'failure to reconfigure updates' reverting back and it would go into a loop and continually do this. I only discovered this was common after. ALT+F10 does not work for me. Even though it appears the option is enabled on my computer. Currently if I can get the function to work - ALT+F10 did up until recently bring me to 'Preparing Start Up Repair' - then it would go to System Restore.
After System Restore started, the splash screen would just stay displayed and nothing happens. I am attempting to order recovery disks but apparently non US customers have issues with ordering them. I don't understand how this can happen. I have not used the laptop very often at all. It's practically a fresh install. In a year it has maybe seen 50 hours of usage. I have no way of accessing system recovery options as of now. The laptop is essentially bricked.
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Mar 23, 2013
First i shrink my OS partition and I make other DATA partition. After reinstalling windows I could not access my DATA partition.
I don't know why my data partition become OEM partition.
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Feb 16, 2012
I just bought a used Red E520-1143CTO in brand new condition, from someone who screwed up the OS (It had Windows 7 Home Prem 64). A lot of the drivers were missing and not working correctly. The restore partition is still there when I look in My Computer but when i reboot and press F11, I never get the option to access it. There was no Lenovo software installed to create a repair disk and of course, it didn't come with any software. Is there a way to access it?
I also have access to another E520 that is almost exactly the same (It just has the older i3 processor). I tried to create a repair disk from it and use it on this computer but it says the Windows versions are not compatible or the Repair software is not compatible with this version.
So I'm trying to figure out if there is an alternative way to access this restore partition. I've installed a company version of Windows 7 Enterprise 32-bit on this machine and I've got most of the drivers installed and it appears to be working fine. But I have three that have yellow exclaimation points:
1) Base System Device
2) SM Bus Controller
3) Unknown Device
I've been downloaded drivers from this site, but I can't can't figure out which drivers I need to clear this list. So, how to get it restored to factory default. If not, I'd like to know what drivers I need to clear this list. I want it to look like brand new because I was going to give it to someone as a gift. I just don't see the on screen prompts for the wifi button (doens't work), volume, and brightness like the other machine. I'd like to get all that working.
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Jul 30, 2013
Why is heatlhy recovery partition so large???How can I get into it to see why is has so much keywap in it.
I need as much space as possible. Can I boot into recovery partition. I want to see why it is so large.
I have windows professional 7, but this came with windows home prem oa 7. I want the home premium. How do I do this. I dont want to download more OS again.
I keep getting access denied. I went into security settings and try to take ownership of it, but is says access denied?
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May 27, 2010
A friend with a desktop PC discovered that by some weird key combination before boot, he could get into further bios screens and set timeouts for disk access etc.
I'm trying to find a way to switch off the Realtek device at the bios level on my AS 5536, with Phoenix bios. Is this possible?
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Jan 3, 2015
I'm a high school junior with a year+ old Acer computer that has broken down twice and is now out of warranty. I purchased this computer with my own money.
My Aspire M laptop will not boot due to the 'boot configuration file being invalid', at least, this is what the 'Recovery' blue screen states. The blue screen offeres to 'Press Esc for UEFI Firmware settings, but is not responsive. I've tried F2, F8, F10, Alt+F10, F12, Space Bar, Delete and Break to try to activate the BIOS interface, all equally unsuccessful.
I followed the instructions to purchase recovery tools from Acer, but without being able to access the BIOS to set the boot order, I've just sunk another $25 into a laptop that doesn't work.
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Mar 11, 2012
I have 4 partitions on my disk as shown in Disk Management. I don't use hibernation, so I want to reclaim the 8GB partition for use as storage. I have a few questions regarding this.
1) What will I compromise if I remove the 8GB partition, other than hibernation?
2) I right-clicked on the OS partition and selected "Shrink Volume". I received the popup shown in the attached image below. It doesn't reflect anything about returning the 8GB partition to the OS partition. In fact, shrinking goes against my intention of expanding the OS partition to include the 8GB. Right-clicking on the 8GB partition only brings up "Help" in the context menu and is not shrinkable.
3) Can I do this any time after having used the laptop for a while, with data and programs already installed? Does the process affect existing files and installations?
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Nov 29, 2013
I can´t enter BIOS on my notebook, I don´t know what´s the problem what to do now.
What did I do? I had Windows 7 installed and everything worked well. Then I decided to install Debian GNU/Linux instead. That worked as well, though I had some issues with wifi connection and the system did not shutdown properly. That´s why I wanted to reinstall Windows. In order to boot from DVD, i had to change the boot order, because Debian always changes its own boot priority to max - so at this point BIOS was still working! During Windows 7 setup, I formated all HDD partitions, created new ones and BAM! Windows 7 would not installt because it has some problems with GPT partitions, it said it could not install to this partition (I tried all). So I canceled the installation and restartet the system. Of course now it printed "Operating system not found". I could not even enter BIOS (allthough it showed the normal message "Press F2 ..." and the Windows 7 installation had trouble finding some drivers, so it did not even start correctly. The Acer Recovery I created from Windows 7 (before installing Debian) started, but it failed to copy the first file and ended. So nothing worked. However, I could install Debian again, which is now my OS.
Current situation: OS is Debian 7, it´s working, but I have many problems with it (cannot change display brightness, often looses wifi connection, instantly reboots (!) after shutdown) Can´t enter BIOS: I have tried F2, DEL, ESC, F10, F12 without success. Debian is again at boot priority #1, and I can´t change it without BIOS (so not able to BOOT from DVD etc) I have tried to short the G2201 contact (service manual describes how to use it to remove BIOS password), no success. Maybe it´s import that I use GRUB bootloader, which was automatically installed with Debian...
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Jun 15, 2008
This guide is made based on an Acer Aspire 5315, but will probably work on other machines with a hidden eisa rescue partition.
This is for everyone who has got problems unhiding and accessing the hidden rescue partition, and have tried all the methods with d2d disabling and changing partition type, perhaps with partedit32 or ptedit32, only to find out that nothing has happened after rebooting.
Download and install "Diskpart" from Microsoft, a small but powerful textbased utility, the link below is a direct download:
[url]
Here's the step by step to succeed...
Press "win + r" to bring up the run window
Type: "cmd", to bring up the command window
Type: "diskpart", a new command window pops up with a "Diskpart >" prompt
Type: "rescan", a configuration check runs
Type: "list disk", a list of the availible disks appears
Type: "select disk 0", if your hidden partition resides on that disk of course
Type: "list partition", to find out with partition is your hidden one (probably about 10 gb and without name).......................
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Oct 9, 2008
I just started my Aspire 5520 laptop, and when I get to the desktop an error pops up saying that I can't access the location of my desktop (C:Windowssystem32configsystemprofileDesktop)
Only thing which shows up on the desktop is the recycle bin.
The Vista theme is changed to classic and I can't get it back.
Internet doesn't work
Sound doesn't work
I can't open the control panel (in safe mode I can, but not all of the icons are there that should be there)
In the task manager there's only 4 processes running:
eplorer.exe csrss.exe taskmgr.exe (of course) and winlogo.exe
I think I can open all of my programs that I got installed, but basically I almost can't do anything else.
I've been trying to use system restore, but even in safe mode it won't open.
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Nov 13, 2008
One of our mobile notebooks caught that virus that keeps restarting itself over and over.
Repair install wont work so ill just go with the Recovery install off partition. There seems to be no F10 option when booting up
Whats the magic button? I do not have the manuals or recovery discs with me at the moment
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Dec 16, 2014
I have an ao725-0687 netbook with windows 8.1 (from the factory). I wish to access UEFI (Bios). The method at [URL] {Accessing the UEFI (BIOS) setup on a Windows 8 / 8.1 system} does not work on my machine. My machine does NOT show the "UEFI Firmware Settings" button on the relevant page (but it DOES show the other 5 buttons shown in the video to be on that page). How can I access UEFI on this machine?
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Oct 11, 2014
i can no longer acess the internet via WIFI. The WIFI symbol is no longer showing. I can only acess internet via the cable line. I had Windows 8 pro installed on the system just fter i bought it and since then there is no WIFI and cannot detect any WIFI with the computer . I have model Aspire E1 - 572 laptop
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Nov 16, 2009
i have a acer laptop that did have vista on, i have upgraded this recently to windows 7, i have just today bought a new webcam which it says is windows 7 ready plus there are no drivers needed, i can just plug it in and it will work.
sounds nice and easy =]
well, i have plugged it in and it seems to be installing, finds the driver etc, then it says cannot install, then when i go into the device manager and click into the device it sayd access denied, i have tried alsorts to fix it, turned uac off etc and still does same thing, tried in safe mode, i just cannot do it.
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Oct 26, 2014
After the upgrade to the current UEFI firmware, when I try to access to settings the BIOS ask me for a password. I'm absolutely sure I have not set any password (I hate BIOS passwords). Now I need to start from a USB pendrive and I can't change the startup sequence.
I've read the post about how Acer can support on lost or forgotten passwords("there are very few if no options available from the end user side"), but in this case I've not created any password, as I said
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Feb 20, 2015
How can I access the BIOS on the ACER 4755g?
I have tried mashing f2 a million times, but no luck. f12, f8, ...none of these get me into the BIOS.
What key combo will get me into the BIOS?
I have BSOD and cant access Windows via Safe Mode, but only the command prompt from Windows Repair.
The BSOD is a 7b meaning some disk issue...tried all troubleshooting like unplugging all peripherals, removing RAM 1 board at a time, swapping RAM position....etc.
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Oct 26, 2014
After the upgrade to the current UEFI firmware, when I try to access to settings the BIOS ask me for a password. I'm absolutely sure I have not set any password (I hate BIOS passwords). Now I need to start from a USB pendrive and I can't change the startup sequence.
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Jan 11, 2015
How do I access the Advance setting in BIOS on Acer aspire 5332 ?I can access bios via the f2 button on startup but there is no advance tab being displayed.
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Sep 15, 2014
Last week I bought an Acer Aspire E1-572 and from day one it keeps freezing to the point where I can't even access the Task Manager. Googling around this seems to be quite a common complaint. Is this an issue with Acers or Windows 8/8.1.
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May 7, 2010
I just got an acer aspire timeline 5810tz, which came with vista, so i was in the process of reformatting it to have XP, which i've done several times on my previous laptops. When i changed the bios to IDE, which is what i read was the correct setting (perhaps this is where my problem is?), i found that i could no longer boot the computer or access setup, bios or the boot menu. When i attempt to do any of these things, the computer just sits on the logo screen.
i'm getting fairly desperate at this point, having tried a large variety of solutions, key combos, removing the battery, etc.
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Dec 26, 2014
My Aspire M laptop will not boot due to the 'boot configuration file being invalid', at least, this is what the 'Recovery' blue screen states. The blue screen offers to 'Press Esc for UEFI Firmware settings, but is not responsive. I've tried F2, F8, F10, Alt+F10, F12, Space Bar, Delete and Break to try to activate the BIOS interface, all equally unsuccessful.
I followed the instructions to purchase recovery tools from Acer, but without being able to access the BIOS to set the boot order, I've just sunk another $25 into a laptop that doesn't work. The cost of service exceeds the cost of the laptop, so I'm inclined to continue trying to repair it myself. If it cant' be repaired, there is little chance I'll purchase a new Acer to replace it as this has been a very frustrating experience.
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Sep 17, 2014
The keyboard of my Aspire 5951G-6879 has several keys that have green colored characters - i.e. 1/4, 1/2, 3/4 etc. How do I access those characters when I am typing?
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Jun 21, 2009
while my HP laptop was being repaired at Best Buy, I needed a computer. Best Buy luckily has a program where you can buy an "open box" computer and return it with no restocking fees, etc. while yours is being repaired. I was fortunate enough to find an Acer 4730Z for under $300, which was great for a "temporary" fix. I fully intended to take it back after mine came home.
But, as I've used it, I've liked it, and my DH's laptop is slowly dying, so for that price, we think we are going to go ahead and keep this Acer for him.
My problem is this: the hard drive came divided into two equal drives, C and D, both with roughly 111 GBs. The main software seems to be on the C - there's only 73 GBs free there, where D is completely empty.
I know we could adjust, but everything document, picture, and music-wise wants to save to C, but obviously D is the more free space.
Can I unpartition this drive, or, at the very least, make D smaller so that there's more room on C, or switch the OS stuff to D and make C bigger?
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Jan 8, 2015
I have also tried disconnecting from network and turning off wifi from the signal strength icon as well prior to shutdown. When the adapter stays open when I return to the laptop and connect again it shows that i have been connected via the adapter for days at a time. This eventually leads to the connection being clogged up and causing timeouts preventing me from connecting to the net. I stopped ittwice but dont know what I did.
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Sep 17, 2014
The keyboard of my Aspire 5951G-6879 has several keys that have green colored characters - i.e. 1/4, 1/2, 3/4 etc. How do I access those characters when I am typing?
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Oct 29, 2008
Having already done a clean install of Vista Ultimate, and thoroughly configuring my system away from the Acer factory default, and having burned both Acer and my own recovery disks (the latter using Complete PC Backup right after the clean install), do I really need the PQSERVICE partition anymore?
If not, I'll make sure to delete it next time I clean install - when I get my new T8300 in a few weeks.
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Feb 1, 2009
I have a 3690-2970.Everything is on the C partition of my hard drive and I can't get anything to write to the D partition.The C partition became full.This caused an error in Vista that required a clean reinstall of Vista.How can I get files to write onto the D partition of my hard drive?
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Aug 18, 2009
On my Acer 9410 laptop I have a 150Gb disk that I divided into 2 partitions, each one 75Gb. After having installed a program my 2nd partition appeared completely empty (Windows XP with all updates). It did not even let me re-format it. I ran into UBCDWin and I tried it. From UBCDwin the partitions are ok, all the files are there and I backed up both partitions to an external disk. I used UBCDwin because trying to repair my partition my laptop went into a continous restart loop and other errors, so it was the only way to restart it (apart from Windows install cd). What can be the cause ? Is here a way to rebuild my directories ? I did all the usual (ad unusual) troubleshooting... that is:
my laptop is (or was...) using XP and it had all the drivers rigorously updated, as well as XP itself. The program I was installing was Mediachance Edit Studio 6. After rebooting, as I mentioned, my "D" partition was 100% free, as if all my 50Gb of data had disappeared. It also had no name (it had a generic "Local disk" label, while before it was labeled as "Acerdata"). Also, this partition "could not be formatted" from XP. First thing I tried was to get to a previous restore point, but Windows warned me that since there was no more D partition it could not recover it, so I did not do it. Then I did my scans with Avast, Eusing Registry Cleaner, CCleaner, Advanced System Care, and then chkdsk, RAM check, etc. with no results. At a certain point I managed to copy part of the D partition on the C drive (I can't remember how), but I think there was little space left on it (the C drive), so my laptop entered into the restart loop (BSOD) with the CONFIG_LIST_FAILED error, probably due to the lack of space for the paging file. Then I managed to stop the auto restart (from the Control Panel, ecc) and it showed me the STOP 0x00000073 (0x00000001, 0xC00017D, 0x000000002, 0xF6818BB8) error. It did not boot in safe mode and/or last known working configuration. With another computer I downloaded and made cds of BART Avast and UBCDWin, I tried many of the utilities in these with no result. Last thing, using UBCDWin (from which all my files were there and the D partition was ok and has its original name), I managed to copy both my original partitions, C and D, on an external USB 2 drive, so I probably would be able to recover all my data if I'll reinstall Windows and format disks from scratch, but before doing this I'd like to see if there's some other option...
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