Dell :: 1537 Dvd Drive Isn't Recognized By Windows
May 27, 2009
Simple...Installed Windows 7, everything was working fine...till today when the dvd drive isn't recognized by windows. Nothing in my computer..
I can insert/eject a disc only during the boot sequence.
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Feb 22, 2010
I connected a dvd drive to my laptop using, a sata to esata cable. my laptop has a ESATA port.
I don't know if you should post some kind of config summary (if yes let me know, I will do it promptly) basically I have a HP DV6t quad edition with an Intel 5 serie chipset,
PM55 express chipset (dont really know if it make any sense but still, I will just say state it) so I installed Intel Matrix Storage and when I connect the drive I can see it, but windows 7 does not see it, it's like I didn't plug anything in. [url] also my bios is almost configurable, I don't know why I can change the time, the date, the admin password, the boot order, virtualization, fan on/off that's pretty much it. so what options do I have if I want to make this dvd drive work?
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Feb 22, 2013
I just installed new HHD; trying to reinstall Windows Vista Home Premium 64BIT SP1 from Reinstallation DVD of the Dell Studio 1537; I get twoerrors:
1-This computer’s hardware may not support booting to this disk. Ensure that the disk’s controlleris enabled in the computer’s BIOS menu. How can I tell the disk is enabled?
2 - Windows is unable to find a system volume that meets its criteria for installation. What? My HDDisk size is 298.1GB free space?
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Jul 17, 2014
I was able to install a new: PNY Optima SSD7SC240GOPT-RB 2.5" 240GB SATA III Internal Solid State Drive (SSD) in my ThinkPad X220 model 4287. I installed the latest BIOS before the upgrade and did a clean install of Windows 8.1 Pro. The installed went smooth with no issues. I proceeded in installing all Drivers and utilities. Then I noticed that when I restart Windows, the BIOS does not recognize the drive and proceeds to try to boot from the Network, Intel Boot Agent. It does not seem to recognize the SSD drive.
The only way I can get it to boot from windows again is to TURN OFF using the power button and then turning it back ON. I tried the Lenovo SSD firmware update utility to see if my drive needed an update but it did not find any update for my drive. I also tried to the PNY support site and downloaded the firmware update to see if it found any updates for my drive and none where available. I hope LENOVO can release an update to their SSD firmware update tool to fix my problem. I am also not sure if any of the utilities that I installed may be the root of the problem. So right now the only way I can get Windows to load is to turn off and turn back on the laptop. Windows restarts will not work.
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Jul 24, 2009
I'm trying to install a CD-Rom game (Dawn of war fyi) on my Studio 1537 but when I insert the CD in the computer nothing happens.
When I go to "My Computer" the drive reads "BD-ROM" (What does that mean), and if I click it nothing happens.
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Feb 12, 2009
Im in the process of updating all the drivers on my system, and of course the first place im checking is the Dell Support website.
Now, according to the support website, the only optical driver is for the Hitachi GA10N, however my system is equipped with a TSSTcorp TS-T633A.
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Feb 27, 2013
I have a Dell Inspiron 1750 and everything works fine EXCEPT I can't access C:. What did I do wrong?
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Jan 23, 2009
Maybe I'm missing something.
I ordered a Dell 1537 laptop with a 320GB hard drive.
The laptop arrived yesterday, and I checked its hard drive's size, which showed 288GB, of which 269 is free.
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Dec 31, 2014
having issues with my Dell Latitude E5440. The BIOS does not recognise it, I tested the HD with a external caddy and it works fine. I messed a lot with BIOS thinking it could be a settings but had no luck.
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Feb 26, 2013
I purchased 2 OCZ Vertex 4 512GB SSD drives from Dell and installed them. After installing them and doing some troubleshooting is seems like the 2nd HD bay is not allowing the BIOS to recognizing either of the SSDs, both of which are working(recognized by BIOS) if plugged into the 1st HD bay. It almost seems like there is just a little more gap in the connection with the 2nd HD bay connection, but that may just be me wanting to see a reason for the issue.
If either is put into HD bay 1 they are recognized fine. When either is plugged in the 2nd HD bay they are not recognized by BIOS. I have the latest BIOS (A10) for this laptop. The original setup was with 2 HDDs(trying to replace with SSD now). If I put the original HDD in Bay 2 it is fine. The little gap when the HDD is installed in bay 2 seems to be similar as the gap with the SSD in bay 2, but perhaps a very bit smaller.
I have all the updated drivers from Dell. I am just wondering if it is a connection issue that is just causing it not to be recognized
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May 1, 2010
the hard drive quit. after 2 years. lucky, they are not that expensive anymore. I bought the same as the original from Amazon. After trying to install Win XP Pro, it gave me the message: no hard drive found.
Means, it does not have a partition, no format. The drive ( a Toshiba) did not come with a CD to do that. (WD usually has that utility). I did a Diagnose from the Bios, didn't work either.
Does anybody know what I have to do to make the maschine recognize the drive , how I can add a new partition onto it ?
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Oct 29, 2014
Whatever I do it does not show the hard drive - it only shows the small C drive (in the screen part).
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May 13, 2009
I installed Windows 7 RC on my 1537 recently.
Everything seems to working fine except two minor issues:
1 - The Wifi locator button does not work any more.
2 - The screen overlay when I press mute, volume up, and volume down no longer appears on the screen.
Does anyone else have these issues with their Win7 installation?
Also, can anyone tell me the names of the programs use in Vista for these two features?
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May 21, 2014
I have dv6-3122us HP notebook with windows 7 Home premium preinstalled with Office Starter 2010 Because of all the system problems listed in the troubleshooters I ended up having to restore to factory defaults. It wouldn't install, I was finally able to restore from disc by removing the battery. I don't know what happened but when finally restored the hard drive used 57 GB of my hard drive and doesn't show all the drives on my laptop. It doesn't show a lot of files when pulled up but originally before the restore there was only about 8 GB used. My other problem is that it asks for my Product Key to activate windows and won't recognize the one I have that came with the PC, it says I may have to purchase another key. Also my warranty for the PC is no longer valid. Micorsoft is telling me to contact manufacturer, manufacturer says contact Microsoft.
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Nov 11, 2009
Did a clean install of Windows 7 64 bit on a Studio 1537 and have a few questions. First off is how do I get the Dell backup software installed? My previous OS was Vista 32 bit so as I'm running a 64 bit os the disks that originally came with my computer probably won't be of any use.
I also require the Dell webcam software program. S Dell has a site where you can download this software but like a number of pages on Dell's site, it doesn't seem to work, does not recognize my service tag..
I also need software for the fingerprint reader. I found the driver for it, Authentec Inc but for some reason I can't find my previous software, Digital Persona Fingerprint Software.
Let me correct that, I did find it on their website but for some reason the program never fully installs itself. It says that it's now preparing to enrolling process but never does
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Oct 16, 2009
So, almost 3 months ago I purchased a Dell Bluetooth 370 card from Dell as well as a Dell Bluetooth travel mouse. At the time I was running Windows 7 RC, and all was fine.
Then, I found via Craigslist a Dell bluetooth keyboard for CHEAP locally and purchased it. About the same time, I installed Windows 7 RTM. That's about when the annoyances started to happen.
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Sep 8, 2009
I recently installed windows 7 pro on my dell 1537 and i'm facing problems with display
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Aug 7, 2009
If kindly help a brother out. I just bought a Studio 1537 for my lady and i was unable to install windows 7 64 bit RC. It's saying
"the version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (bit) or x64 (bit) version of the program, and then contact the software publisher."
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Jan 10, 2010
I did a clean install of Windows 7 64 bit Ultimate a month ago and everything is running well. However, I've noticed in Device Manager that there is an unidentified base device which is lacking a driver. Here is the info:
Device Type: other devices
Manufacturer: unknown
Location: PCI bus 9, device 1, function 3
Device Status:
The drivers for this device are not installed. (Code 28)
To find a driver for this device, click Update Driver.
Updating the driver through both the internet and searching through my computer has not found a driver. Any ideas on what the issue might be?
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Nov 10, 2009
I'm looking for a decent Alps Touchpad Windows 7 X86 Driver.
I installed the 7.102.101.224 available in the 1737 download page but it doesn't work fine...
I tried the latest Synaptics but it doesn't work at all...
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Jun 23, 2014
Brand new laptop 3 days old - model 7737. Came with Win8 and touchscreen was working fine
Have updated to 8.1 and installed other software like office, etc and touchscreen is now not recognised. System says "no pen or touch device"
Device manager also shows an unknown USB device (device descriptor request failed)
Device manager also keeps refreshing (like every few seconds) - sometimes the USB device disappears completely then comes back again as unknown.
I'm sure this must be a driver issue but have tried all those I can find.
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Apr 7, 2010
I installed retail Windows 7 Ultimate 32-bit on Studio 1537 (the one in the signature) So far whatever I have tested, except the touch buttons, everything works.
I wonder if anyone knows how to get those touch buttons working.
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Jan 23, 2013
my Windows is not able to boot and I have to repair it with a Windows Vista DVD taken from another Dell (Desktop) PC. The installation is not able to detect a drive and so I am not able to select a Windows installation to repair. I need the drivers for the Harddisk (or controller) to add it to the repair process. The problem is that on the Driver support page only firmware for the hard drive is available but no .inf file that I need for the repait.
where I can find the .inf file or if it is possible to extract the file from the destroyed windows installation (via live-linux).
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May 5, 2010
i did my presentation on my mac , copied it to my HP to use the HDMI , went to university to do my presentation and BAM , mac powerpoint slide transitions not working on powerpoint for window :S , what the heck so i am stuck with no transitions between slides , any ideas how could i steal/get/download mac powerpoint transitions to make them work on windows , i really like the cube effect on the mac side.
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Feb 25, 2010
I have a sony VGN-FE880e andI upgraded to windows 7 and was looking through my devices and the motion eye webcam is not even on there, i have looked on sony's website and tried reinstalling all of the drivers for the webcam on the website and none have solved my problem. i've looked and it seems quite a few people have had the same problem as me, yet i haven't really found a definitive solution so far.
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Dec 23, 2014
There is a recurring problem where the computer ceases to recognize the existence of the wireless adapter. It doesn't matter if the computer is running 8, or 8.1, nor if the computer is fully Updated. This seems to be a hardware problem or some sort of electrical short, not a driver problem. I have done a bit of research over the last four months or so (when the problem first started happening), and the problem I am experiencing is most likely caused by either a faulty card, or a card that is loose from its socket on the motherboard, and not by a driver/hardware discrepancy.The strange part is the intermittent nature of the computer's recognition of the device. Stranger still is that despite what appears to be a hardware problem, I have usually been able to fix it, either by:
Uninstalling then reinstalling the device's drivers,Restoring the computer to a previous point,Reformatting the computer using the built in Windows 8 feature, and/or Removing certain Windows Updates in reverse chronological order (until the integrated WiFi device is recognized).
Last night, the problem happened again. It was maybe the 4th or 5th time overall, and the 2nd time I was forced to "hard reformat" in an attempt to fix the problem. Until just a few minutes ago, when I partially deconstructed then reconstructed the device, the "hard reformat" method didn't fix the WiFi. After the "hard reformat" didn't work, Upon turning the computer back on, it recognized the wireless adapter, I connected to the network successfully, and here I am now, documenting what happened.
I essentially did nothing significant to the device, and now the wireless adapter is recognized. Why?
All that being said, I believe I have narrowed down the cause of the problem, at least in my case. I believe there is some sort of electrical short issue. The short is caused by one (or perhaps both) of the following:
Assuming the physical location of the wireless adapter is next to the location of the port for the AC adapter, I think the AC adapter, when moved or jiggled by a hand, somehow negatively interferes with the wireless adapter, causing it to fail.Shutting the lid of the computer, perhaps when combined with the above, and/or under other conditions (something having to do with power settings?, something having to do with the state of the network when the lid is shut?), causes the network adapter to fail.Something very similar used to happen on an old Dell notebook I had, as well as on a CR-48, towards the end of their lives. That is, in order for the internet to work, I had to have the AC adapter at certain angle when it was plugged into the computer. Otherwise the wireless connection would drop. It seems like there's a connection there (pun intended), but perhaps not?
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Feb 5, 2013
I just did a fresh install of Windows 8 on my Lenovo G475 and everything works fine but my wifi connection. This is what I have done so far: I...
- Installed Windows 8 and kept the laptop connected to the Internet via the ethernet card (to make sure all the installation process went smoothly).
- Updated Windows 8 via Windows Update.
- Downloaded missing drivers for Windows 8. They were: Realtek Card Reader Driver, Lenovo Energy Management and Wireless LAN driver.
- Installed all of them with administrator privileges and all of them went fine but the wireless LAN driver.
- At this point, Device Manager didn't show any device with a "?" so I assumed everything was fine.
- But no, because no wifi interface showed up in the device manager window.
- If i change the position of the wireless physical switch (at the front of my laptop, on my left), the bluetooth device goes off and on in the device manager window. But in no case, any wifi interface appeared / dissappeared.
- I also typed fn+f5 several times to toggle airplane on/off but did not work at all.
- Then I installed Windows 7 driver for the wireless card but didn't work either.
- I revised the BIOS and the wifi interface is activated.
It looks like the wifi component of the wireless card is hidden/undetected to Windows 8 (bluetooth works fine. I assume both wifi+bluetooth belongs to the same card).
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Nov 4, 2014
First my notebook specs
Lenovo G570 (part number: 43345JU)
i5-2410M
8GB RAM
Qualcomm Atheros AR9285 WLAN
dont know the make of bluetooth (mostly broadcomm)
Came with Win7 Home premium x64
The Win7 that it came with also had lenovo energy management through which I could toggle the WLAN and bluetooth on and off. Since I never used the bluetooth, I turned it off via energy mgmt.
Also interestingly, when I was running Win7 I had it dual boot with Ubuntu. And if my Bluetooth was turned off via EM from win7... bluetooth wouldn't be recognised in ubuntu and there was no way of turning it back on... I had to boot back into win7 and turn it on via EM and boot back into ubuntu.
Recently I updated to Win8.1 but hadn't turned on the bluetooth before doing so. In Win8.1 the bluetooth device is not recognised anywhere..not in PC settings(metro UI), not even in device manager. I tried to install the energy management for 8.1 from the support site but it was extremely buggy and didnt find any option to turn on bluetooth. The old EM didnt install properly in comaptibilty mode.
In ubuntu now (dual boot with win8.1) its still the same. Bluetooth not regonised just as before.
I cannot go back to win7 now. There is no proper EM for win8.1. There is no option in BIOS regarding bluetooth. How do i turn on the bluetooth adapter?
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Jul 18, 2011
Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."
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Jun 9, 2014
Windows Media Player on Lenovo G700 17.3-inch Laptop does not recognize MKV files how to play MKV files? It worked on windows 7.
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