HP OS/Software :: Dv6-3122us / Windows 7 Product Key Not Recognized By Windows
May 21, 2014
I have dv6-3122us HP notebook with windows 7 Home premium preinstalled with Office Starter 2010 Because of all the system problems listed in the troubleshooters I ended up having to restore to factory defaults. It wouldn't install, I was finally able to restore from disc by removing the battery. I don't know what happened but when finally restored the hard drive used 57 GB of my hard drive and doesn't show all the drives on my laptop. It doesn't show a lot of files when pulled up but originally before the restore there was only about 8 GB used. My other problem is that it asks for my Product Key to activate windows and won't recognize the one I have that came with the PC, it says I may have to purchase another key. Also my warranty for the PC is no longer valid. Micorsoft is telling me to contact manufacturer, manufacturer says contact Microsoft.
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Dec 28, 2014
I want to re install windows 8 by using the oem product key. I am using HP m4-1003TX model. After making bootable pendrive and booting through pendrive the following message appears - "the product key entered does not match any of the windows image available for installation".Â
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Sep 22, 2014
i just bought a HP 15-d001si laptop and i installed windows 7 (64 bit ) on it . My wirless adapter is qualcomm atheros  QCWB335 . i need the link to download the driver for wireless lan and bluetooth .
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Jan 11, 2012
HP Mini 311-1037NR PC
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After confirming my computer has Microsoft 7 [32 bit] installed, after confirming that my computer shows this program updated as of today and that my computer shows Microsoft t as "activated" under Computer/Properties I am still asked for product key and then told I have incorrect #. I have also confirmed I have a microsoft product key and it is not a serial #, model # etc. It is clearly marked.Â
I have a Microsoft Windows 10 on a trial basis that works OK but not the 7.
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Nov 9, 2012
I bought a dell inspiron 3520 recently. It has windows 8 installed. When i try to activate Microsoft office, it asks me for product key. My laptop does not have a COA sticked to it and i did not get a MPI card with the package delivered where this info is available.
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May 27, 2009
Simple...Installed Windows 7, everything was working fine...till today when the dvd drive isn't recognized by windows. Nothing in my computer..
I can insert/eject a disc only during the boot sequence.
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May 5, 2010
i did my presentation on my mac , copied it to my HP to use the HDMI , went to university to do my presentation and BAM , mac powerpoint slide transitions not working on powerpoint for window :S , what the heck so i am stuck with no transitions between slides , any ideas how could i steal/get/download mac powerpoint transitions to make them work on windows , i really like the cube effect on the mac side.
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Feb 25, 2010
I have a sony VGN-FE880e andI upgraded to windows 7 and was looking through my devices and the motion eye webcam is not even on there, i have looked on sony's website and tried reinstalling all of the drivers for the webcam on the website and none have solved my problem. i've looked and it seems quite a few people have had the same problem as me, yet i haven't really found a definitive solution so far.
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Dec 23, 2014
There is a recurring problem where the computer ceases to recognize the existence of the wireless adapter. It doesn't matter if the computer is running 8, or 8.1, nor if the computer is fully Updated. This seems to be a hardware problem or some sort of electrical short, not a driver problem. I have done a bit of research over the last four months or so (when the problem first started happening), and the problem I am experiencing is most likely caused by either a faulty card, or a card that is loose from its socket on the motherboard, and not by a driver/hardware discrepancy.The strange part is the intermittent nature of the computer's recognition of the device. Stranger still is that despite what appears to be a hardware problem, I have usually been able to fix it, either by:
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Uninstalling then reinstalling the device's drivers,Restoring the computer to a previous point,Reformatting the computer using the built in Windows 8 feature, and/or Removing certain Windows Updates in reverse chronological order (until the integrated WiFi device is recognized).
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Last night, the problem happened again. It was maybe the 4th or 5th time overall, and the 2nd time I was forced to "hard reformat" in an attempt to fix the problem. Until just a few minutes ago, when I partially deconstructed then reconstructed the device, the "hard reformat" method didn't fix the WiFi. After the "hard reformat" didn't work, Upon turning the computer back on, it recognized the wireless adapter, I connected to the network successfully, and here I am now, documenting what happened.
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I essentially did nothing significant to the device, and now the wireless adapter is recognized. Why?
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All that being said, I believe I have narrowed down the cause of the problem, at least in my case. I believe there is some sort of electrical short issue. The short is caused by one (or perhaps both) of the following:
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Assuming the physical location of the wireless adapter is next to the location of the port for the AC adapter, I think the AC adapter, when moved or jiggled by a hand, somehow negatively interferes with the wireless adapter, causing it to fail.Shutting the lid of the computer, perhaps when combined with the above, and/or under other conditions (something having to do with power settings?, something having to do with the state of the network when the lid is shut?), causes the network adapter to fail.Something very similar used to happen on an old Dell notebook I had, as well as on a CR-48, towards the end of their lives. That is, in order for the internet to work, I had to have the AC adapter at certain angle when it was plugged into the computer. Otherwise the wireless connection would drop. It seems like there's a connection there (pun intended), but perhaps not?
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Feb 5, 2013
I just did a fresh install of Windows 8 on my Lenovo G475 and everything works fine but my wifi connection. This is what I have done so far: I...
- Installed Windows 8 and kept the laptop connected to the Internet via the ethernet card (to make sure all the installation process went smoothly).
- Updated Windows 8 via Windows Update.
- Downloaded missing drivers for Windows 8. They were: Realtek Card Reader Driver, Lenovo Energy Management and Wireless LAN driver.
- Installed all of them with administrator privileges and all of them went fine but the wireless LAN driver.
- At this point, Device Manager didn't show any device with a "?" so I assumed everything was fine.
- But no, because no wifi interface showed up in the device manager window.
- If i change the position of the wireless physical switch (at the front of my laptop, on my left), the bluetooth device goes off and on in the device manager window. But in no case, any wifi interface appeared / dissappeared.
- I also typed fn+f5 several times to toggle airplane on/off but did not work at all.
- Then I installed Windows 7 driver for the wireless card but didn't work either.
- I revised the BIOS and the wifi interface is activated.
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It looks like the wifi component of the wireless card is hidden/undetected to Windows 8 (bluetooth works fine. I assume both wifi+bluetooth belongs to the same card).
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Nov 4, 2014
First my notebook specs
Lenovo G570 (part number: 43345JU)
i5-2410M
8GB RAM
Qualcomm Atheros AR9285 WLAN
dont know the make of bluetooth (mostly broadcomm)
Came with Win7 Home premium x64
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The Win7 that it came with also had lenovo energy management through which I could toggle the WLAN and bluetooth on and off. Since I never used the bluetooth, I turned it off via energy mgmt.
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Also interestingly, when I was running Win7 I had it dual boot with Ubuntu. And if my Bluetooth was turned off via EM from win7... bluetooth wouldn't be recognised in ubuntu and there was no way of turning it back on... I had to boot back into win7 and turn it on via EM and boot back into ubuntu.
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Recently I updated to Win8.1 but hadn't turned on the bluetooth before doing so. In Win8.1 the bluetooth device is not recognised anywhere..not in PC settings(metro UI), not even in device manager. I tried to install the energy management for 8.1 from the support site but it was extremely buggy and didnt find any option to turn on bluetooth. The old EM didnt install properly in comaptibilty mode.
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In ubuntu now (dual boot with win8.1) its still the same. Bluetooth not regonised just as before.
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I cannot go back to win7 now. There is no proper EM for win8.1. There is no option in BIOS regarding bluetooth. How do i turn on the bluetooth adapter?
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Jun 23, 2014
Brand new laptop 3 days old - model 7737. Came with Win8 and touchscreen was working fine
Have updated to 8.1 and installed other software like office, etc and touchscreen is now not recognised. System says "no pen or touch device"
Device manager also shows an unknown USB device (device descriptor request failed)
Device manager also keeps refreshing (like every few seconds) - sometimes the USB device disappears completely then comes back again as unknown.
I'm sure this must be a driver issue but have tried all those I can find.
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Jul 18, 2011
Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
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I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."
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Jun 9, 2014
Windows Media Player on Lenovo G700 17.3-inch Laptop does not recognize MKV files how to play MKV files? It worked on windows 7.
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Apr 30, 2014
Windows 8 was upgraded to Windows 8.1 Upgrade on a Flex 15.
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The first time I tried to do the upgrade, I had enough problems that I re-installed from a Windows 8.1 image. All went well and all the drivers work except the Ethernet. The upgrade was relatively painless if you ignore the necessary reboots.
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The latest Ethernet driver was downloaded from Lenovo and it was upgraded through Device Manager to version 8.26.218.201
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In spite of Device Manager saying the Realtek ethernet adapter is working, no network is recognized by Networks and Sharing Centrewith when an ethernent cable is plugged into the Flex 15 i. The cable is good and has been checked by way of another computer.Â
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I have previously used the hard-wired ethernet once and it worked but I do not remember where the laptop stood during the upgrade path.
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This may be a hardware problem which will require mailing the laptop for the repair, or it may be a software / dirver issue. The only other thing I can do is reistall from scratch to confirm it is a hardware problem.
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Jul 17, 2014
I was able to install a new: PNY Optima SSD7SC240GOPT-RB 2.5" 240GB SATA III Internal Solid State Drive (SSD) in my ThinkPad X220 model 4287. I installed the latest BIOS before the upgrade and did a clean install of Windows 8.1 Pro. The installed went smooth with no issues. I proceeded in installing all Drivers and utilities. Then I noticed that when I restart Windows, the BIOS does not recognize the drive and proceeds to try to boot from the Network, Intel Boot Agent. It does not seem to recognize the SSD drive.
The only way I can get it to boot from windows again is to TURN OFF using the power button and then turning it back ON. I tried the Lenovo SSD firmware update utility to see if my drive needed an update but it did not find any update for my drive. I also tried to the PNY support site and downloaded the firmware update to see if it found any updates for my drive and none where available. I hope LENOVO can release an update to their SSD firmware update tool to fix my problem. I am also not sure if any of the utilities that I installed may be the root of the problem. So right now the only way I can get Windows to load is to turn off and turn back on the laptop. Windows restarts will not work.
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Sep 5, 2011
Recently my laptop suddenly shrunk the display down to 1024x768, even in BIOS and when starting up. In Windows, the monitor is recognized as "Digital Flat Panel, 1024x768, 60Hz". Here is a photo I took with my mobile phone:
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HP Pavilion DV4T-1400, with Intel GM450 graphic card.
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Feb 22, 2010
I connected a dvd drive to my laptop using, a sata to esata cable. my laptop has a ESATA port.
I don't know if you should post some kind of config summary (if yes let me know, I will do it promptly) basically I have a HP DV6t quad edition with an Intel 5 serie chipset,
PM55 express chipset (dont really know if it make any sense but still, I will just say state it) so I installed Intel Matrix Storage and when I connect the drive I can see it, but windows 7 does not see it, it's like I didn't plug anything in. [url] also my bios is almost configurable, I don't know why I can change the time, the date, the admin password, the boot order, virtualization, fan on/off that's pretty much it. so what options do I have if I want to make this dvd drive work?
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May 30, 2009
For those that use Windows on your Mac's, which version do you recommend? I'm thinking, what's best for battery life, performance etc..
I have a copy of Windows XP Pro SP3 and Windows Vista Ultimate SP2. I'm tempted to go with XP for simplicity, and the fact that it has equal compatibility and a shed load less intrusive DRM.
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Jan 26, 2010
Im looking for a Sony Vaio for my girlfriend and after googling for a while I found out that FW series looks beautiful while still cheap.
But it seems they have thoudsand different FW notebooks and I can't figure out those numbers like 390, 590 or 380... mean.
I have just sold my laptop so I do the searching on my tiny iPhone which make it a nightmare to dig deep into those stuff
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Jul 19, 2009
I noticed that some orders, from Dell, contain the postfix "OCFT" in the names/titles of the units
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Apr 19, 2009
i have acer 4715z with a original windows vista home basic...and have also installed acer management.. because of very slow and i thought that full of virus already. try to restore to factory default using acer recovery.. but the problem is cannot continued because have corrupted file on the system..thats why i dicided to reformat.and the big problem is i cannot enter the product key. it says that the key is already used..
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Mar 24, 2009
i am planning to buy this laptop.
specs-
Quote:
Product Name dv9690ee
Operating System: Genuine Windows Vista Home Premium 32-bit
Microprocessor 2.4 GHz Intel Pentium dual core processor T7700 Intel Centrino Duo mobile processor technology
Microprocessor Cache 4 MB Level 2 cache
Memory 4096 MB (2 x 2048 MB)
Memory Max Up to 4 GB DDR2
Video Graphics NVIDIA GeForce 8400M GS
Video Memory Up to 1023 MB (256 MB dedicated)
Hard Drive 500 GB (2 x 250 GB) (5400 rpm)
Multimedia Drive HD DVD ROM with Super Multi DVD±R/RW Double Layer
Display 17" WXGA+ High Definition BrightView Widescreen (1440 x 900).................
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Mar 16, 2013
- My Dell laptop's motherboard is fried and needs replacing (Vostro 1400) - I can't read the Product Key for the copy of Windows installed on it, because the sticker underneath the laptop is worn out - Dell said that as long as I use the recovery disc supplied by them, it won't even ask me for the Product Key on install because it reads the data off the motherboard - If I replace the motherboard, does that mean I can't install Windows on the system without it asking for a Product Key again?
In other words: do all Vostro 1400 motherboards have the same SLIC digital signature? Will I be able to install Vista Business 32-bit without it asking for a Product Key?
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Feb 3, 2015
A company bought laptop with model : E7240 & E7440, So those laptops come with Windows 8 product-key store on mainboard. I would like to get that number because those laptops werer installed Wiindows 7 from our Global IT but right now those laptops are transfering to new owner and Global license of Win7 is end. Is possible to get product-key from each laptop for downgraded the license to Win7 without re-install the OS ?Â
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May 6, 2010
Everything is in the title
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May 30, 2014
I have a HP Pavilion DV6 Notebook
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Product number is LM596EA#ABV
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The HP support website is displaying a message as unable to determine your specific product
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My BIOS is  F.1B 05-10-2011. I would like to know if there are any recent updates to it
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Oct 2, 2014
I didn't realize that my motherboard was bad from the factory. Â From the very first day I was unable to do a full factory restore. Â I would always have to send it in to HP. Â I was sent a motherboard and after installing it I was able to do a full factory restore. Â It was amazing... However, I now have this error message on bootup. Â What exactly does this mean?
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When I go into the BIOS, All the information about the system is xxxxxxx. When I go into HP support assistance. The product name, serial number, and product number is  yyyyyyyy.  I know this is wrong, why?
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Dec 20, 2013
When i bought my laptop it have windows 8 but i disliked it and have many bugs on my games so i installed windows 7
and complete delete everything in my harddisk. I couldn't find product keys anyway packet , laptop etc.
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My laptop is pavilion g6 2255eo
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May 22, 2014
Envy-6 1002tx
I could not install windows 7 because of the above subject. I tried to load drivers for RAID installation it says the specified location does not contain information about your hardware. Although i have downloaded the driver from intel website (the link you have provided).
is it maybe i tried to install the driver from the hard disk?
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