with no restocking fee for items purchased from the outlet?
ah, here it is http://www.dell.com/content/topics/s...n&s=dfb&~ck=mn
it doesnt say anything about a restocking fee though...but i guess it does say that youll get the price of the system back. so...nm? sorry!
Allfiredup is the most helpful member at NBF i swear.
I'm just wondering as Dell wants me to return the 90Watt. Not a big deal, but I'm wondering if it's just me or not.
View 10 Replies View RelatedIt seems as if they only refund products that are within the 21 days after the order. But my laptop, specifically the studio 1558, had to be delayed, and I received it after the 21 days. Now I've had this laptop for 5 days and there was at least one random shutdown a day, which seems to be a very common problem to many people with this particular laptop.
Is there a way to refund this laptop?
Or are there exceptions?
They did in fact asked me whether I still wanted to resume the order the laptop, as they were waiting for a piece of hardware about 2-3 weeks after i placed the order; however, this seems like a coincidence or an extremely poor business tactic, as they probably have known about this flaw.
I just got the M1730 last week, but I found a few detects such as lighting problems on my screen when it is pitch black.
The bottom and top parts have light leaking ( I'm guessing thats what you call it ). Also when I move my laptop, i see two circles appearing on my screen (Same effect as if you touched the screen)..
They disappear after like 5 seconds, but it gets annoying seeing them whenever you move your laptop.
Does the Dell Outlet offer the same 21-day return policy as the regular dell online store?
View 7 Replies View RelatedI keep reading in this thread about Dell's no questions asked 21 day return policy. Dell.com is stating returns will have a 15% restocking fee in addition to shipping charges.
I'm assuming this does not apply if there is a problem with the system. However, if it's under warranty, won't they just send a tech out instead of accepting the return?
Has anyone completed a return with the last month or so?
If so, can you let us know how it went?
I know here is for laptop, but I like to ask some question?
I have purchased a Dell Monitor on UK Dell website, and I was going to cancel the order but it was too late to cancel because It has been shipped,
so I have went to Dell return policy online and it said after recieve the product, must contact customer service in 7 days for arrange return collection and refund will be given after the Item is been receive by Dell
1. The bought system is on the name of a Dell employee. So is it possible 4 me 2 return it?
2. Does Dell give 100% money back in this case?
The reason why I want 2 return it is that the employee thru which the system was ordered messed up the upgrades and also cheated me. When I received the system, there were three missing upgrades out of the eight upgrades ordered:
1. I had ordered a Topo Black Colour. I got Jet Black.
2. I had ordered 7200 rpm drive. I got the 5400 one.
3. I had ordered 5300 Wifi Card. I got the 5100 one .....
I really want the Envy 14. but I really need a laptop. but I REALLY want the Envy 14...
how is HP with their return policy? Have any of you ever had any bad experiences with returning a laptop to them?
if you haven't guessed, I'm thinking of ordering a laptop now (probably the dm4t) to use for the next month, returning it, and ordering the 14 when it is released.
I am trying to get some basic information on return policies from some different places that sell HP notebooks.
Since I live over three hours driving distance one way from any major electronics store that may carry the HP Envy 15 (such as Best Buy) I am left with the only alternative to see about purchasing a computer online. I'm not completely sure, however, that it will completely fit my needs exactly. So I am trying to find out where I might be able to order an Envy 15 but also have some reassurance that if I do wish to return it for a refund I can do so within a reasonable time.
Sometimes it's hard to tell what places have for their refund policy, especially online. Again, I'd have to be sure that the place offers return for refund and not just return for replacement.
I've order a Alienware MX17 r2 and return it within the 30 days return policy. First it's very heavy my wife can hardly lift it up never mind carry it around then I don’t really play games that much It had only one video card with the 920 processor the only think I liked it was the screen 17’ LED RGB So after reading some info regarding the Studio XPS 16-47 I returned the Mx17 and order the 1647 with RGB LED (not received as yet) the MX17 r2 cost me $3500.00 mean time I got refunded only $ 3150.00
Dell took 10% from me $ 350.00 I’m pretty P_OFF that it is a lot of money I’m not a rich man I’ve returned another laptop before within the 30 days and Dell give me a full refund. When I called customer care and complain I was told that the finance department would look into and it would take 3 business days before I should call back.
I’ll be calling on Monday or Tuesday and if Dell it’s not going to refund me the rest of my money I don’t know what I should do next if tell them to stop the order of my new Studio or what Even if I do that I’m out of $ 350.00 with no computer. I live in Canada and this is the dell site that I've read ...
so i had a e1705 that went bad so i got a new xps 1730 as replacement. so it has been acting up where it will shutoff while working for no reason and from what i have read most xps problems become nightmares so if for wot eva reason dell can not fix my 1730 what will dell replace it with?
View 10 Replies View RelatedSo i called Dell today to try and get a replacement for my broken XPS and was told that although my laptop would probably have qualified for a replacement, it has been too long since the last repair for it to qualify.
The rep said that in order for a replacement to be issued the laptop must break within only 1 month of the repair. So after about 1.5 hours on the phone i am getting a guy to come fix it within the next couple of days.
I still want a replacement as this laptop no longer fits with my needs and i know it will break down eventually again anyways whether it be in a month or in a year.
HP 2000-2d13ca system disabled, asked for asministrator password and after failed attempts has disabled system with code '75669971'.
View 1 Replies View RelatedI have a xps m1710 the graphics card has failed and has been replaced last week. This failed after 2 days!
Dell have repalced fans x2 CPU Heatsink and nv7950gtx already.
they now need to change graphics card again, LCD and Base plastics.
have requested replacment system like others and this has been refused i have appealed this all the way to CEO office and they state the new policy is no replacement systems, no refunds and i have to wait.
Ok, so i got a new 1537 as the upgrades in the 1555 didn't impressed me.
But I have some questions...
The T3400 has like 55 Celsius in Idle...is it normal? If so...is better to upgrade later to the T6400 or P8400?
Also i would like to buy a backlit keyboard and a bluetooth adapter. Is there any store where I can find both? I need shipping to Canada.
All 1537 have a LED backlit screen?
I'm from Canada and I'm very interested in the xp studio 13.
The specs seem really great, and It fits into my sub 1200ish budget.
I've heard that the "flat keyboard" needs some getting used to. How bad is it? I'm somewhat picky when it comes to keyboards. I've also heard about the dell 1340.
I've had my E6400 for about a week now, by far best laptop I've ever owned. Specs are P8400, 4GB RAM, WXGA+ led, integrated graphics, 160GB 7200rmp HDD, 9 cell, FP reader. However, there are a few problems that really bother me and I can't figure out.....
As a preface, things I have already done/tried: Updated BIOS to A11; Unistalled IDT audio driver and installed Vista High Definition Audio; Updated touchpad drivers; Installed Intel Matrix Storage Manager 8.7.0.1007;
disabled HDD indexing and Windows Search; installed SP1; uninstalled Dell ControlPoint Connection Manager, updated video drivers .....
Under what conditions will Dell Canada replace a brand new Studio XPS 1640 laptop? I'm currently having my motherboard replaced and they put in the wrong 1, so I'm getting it replaced AGAIN.
View 9 Replies View RelatedIs the light always on or I can turn it off manually? Or it goes out automatically when out of use for a certain time?
And how is the color of the light? White or kinda blue?
Sorry for overload of questions recently. I ordered an XPS16 ( ) and I am waiting for it to get delivered.
1) Where do I go exactly to apply for the upgrade for windows7?
2) Do I apply AFTER the laptop is delivered or can I apply for it now?
3) After I filled out the respective application, Dell sends me the Software whenever windows7 comes out?
4) I see some posts in threads stating that users with xps16 are using Vista and/or Windows7 and/or XP. Windows7 is not even out yet... how are people doing that
A little about myself. I live in Fresno, Ca. I own my own local auto enthusiast message board, as well as manage a high-end car stereo shop.
My current machine: Dell Inspiron E1705
-Intel® Core™ Duo Processor T2300E (1.66GHz/667MHz FSB)
-1GB Shared Dual Channel DDR2 SDRAM at 533MHz
-NVIDIA GeForce GO 7900 256mb Graphics Card
-17 inch UltraSharp™ Wide Screen UXGA Display with TrueLife™
-Integrated Sound Blaster® Audigy® ADVANCED HD Audio
-Intel® PRO 3945 and Dell 350 Bluetooth Internal Wireless Cards
Dell is in the process of 'System Exchanging' this machine. They are sending me a Studio 17. I have of course, like every other tech-nerd, watched and read every review I could find, but reviews never tell you what they like and dislike over time. I'm hoping I can get some honest opinions here .....
so I am going to use my EPP to buy a secondary Studio 17, 24" monitor and an Inspiron Mini 9. Out of curiosity, because I really do not know, is there a difference in build quality, materials, workmanship, etc...
for people that have an EPP with Dell and order systems and other devices by Dell? Do "Home" systems differ from EPP systems? Like do EPP systems use used parts or remanufactured parts for a new system? Just curious....
)the screen is nice but its quite reflective though im using it on the train right now and havent had an issue but taking outside in bright sun may be a problem (cant test that right now as its winter here in blighty).
The screen doesnt fold all the way back but currently that hasnt been an issue
the perfect viewing angle has the screen far back enough as to possibly cause annoyance if sitting on a plane/train but only if your really picky
keyboard is nice to use no flex to note and its a good size to type on
After some troubleshooting, it seems to be related to the Intel Wifi services, of which I have several listed under "Services" in msconfig.
My Wifi card is the Intel 5300 and if I only run the Intel PROSet/Wireless WiFi Service, start-up happens without lag.
If I add any of the other Intel Services (Wireless REgistry Service, Wireless SSO Service, Wireless Event Log), it can take several minutes of unresponsiveness before things finally work.
Do I need these other services? WiFi seems to work fine, as far as I can tell. I use the Intel Conncection Manager , not the Dell utility to connect.
Second question: I move my laptop frequently from the table to my lap and back, and the adapter plug comes lose fairly easily, even though the cord is not pulling on it.
Is this a common problem with the E6500?..
just looking for software/firmware (if i need any) to support the OEM dell blu-ray burner for the m1730 as i just ordered one from an online store...
just curious...i assume that vista will go to windows update to look for drivers when i install the new drive....not entirely sure. i looked on dell's web site and did not find blu-ray specific software for the m1730....
Will a 370 Bluetooth mini card work in my 1737?
http://cgi.ebay.com/New-Genuine-Dell...d=p3286.c0.m14
Just got a 1340 from the outlet with the standard base specs that are already quite good.
Intel® Core™ 2 Duo Processor P8600 (2.40Ghz, 1066MHz, 3MB)
Genuine Windows Vista® Home Premium SP1 (64 BIT) - English
13.3" WXGA (1280x800) Display with TrueLife
4096MB 1067MHz Dual Channel DDR3 SDRAM [2x2048]
320GB (7,200rpm) Free Fall Sensor Hard Drive
nVidia® GeForce 9400m graphics card
Internal DVD+/-RW (DVD & CD read and write) Slot Load Drive including Software
Primary 6-cell 56 WHr Lithium Ion battery
Dell Wireless 370 Bluetooth Module
Dell Wireless 1515 Half Mini Card (802.11n)
2.0 Mega Pixel Integrated Camera with Facial Recognition Software
It was a Scratch and Dent but excpet a few scuff marks on the leather it is almost new .....
i just got my M4400 and from a first contact, i am very happy with it. i have a question about the WiFi Catcher.
it seems it does not recognize the wifi card (5300) although i am able to connect to the internet over wireless. when i press the button, a window that says radio is off appears.
Also in Dell Control Point it seems like there is no wifi connection in the DCP connection manager and all wifi related options are disabled. i can only see and use the dial up and ethernet connection in this software.
I am about 75% sure this dell is the one. I am seriously considering the lenovo U330 (heavier-ugh but w/hdmi port) or a Thinkpad T400 (maybe 400s) because i am hard on my computers
The e4300 is my top choice because of it's weight, but I saw the Studio 14z and was a bit put off. I know consumer vs. business can be apples to oranges, but I it made me start to think...