Dell :: Computer Freezing After Startup, Driver Problems?
Jan 2, 2010
Not sure if this is the right place to post this, but I've been having some issues with my E1705 recently. I was just using it for the normal internet browsing/ iTunes playing sort of thing the other day when it up and froze on me. This would happen occasionally, like once a month or so and I generally don't think much of it. However when I rebooted my computer it froze again after about 3-5 minutes after logging onto my user. I run XP still and was able to get enough time in to do a system restore to a few weeks back, but this didn't manage to fix the problem. I can boot it up and run it in Safe Mode for hours with no problems whatsoever. I ran AVG and Windows Defender and neither of them caught anything, and I'm leaning towards it not being a virus, mainly because I hadn't ventured out onto any new or foreign websites within a couple of days of this happening - its not like I was looking at some new site, I was checking my Gmail, Facebook, stocks, etc.
I was wondering if it could possibly be drivers that are causing the problem? I'm not really technically inclined enough to know where or how to look into this. I've exhausted my limited knowledge of easy fixes. I would really rather not clear my HDD and start new, that would be a severe last case scenarior. Just wondering if any folks on here might have some suggestions for me as to diagnose or fix this.
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Jan 28, 2013
We have an Inspiron 1525 and it has been freezing quite a bit lately.
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Apr 9, 2014
My Y510p has been freezing on startup, every startup. It can be completely inoperable for upwards of half an hour before unfreezing. It unfortunately has been occuring since the computer arrived (21 March, this year), so I doubt it has been caused by any software I've added. Given my limited knowledge of computers.
Lenovo Y510p Model 20217
Windows 8(64 bit), Intel Core i7-4700MQ CPU (2.40 GHz), NVIDIA GeForce GT750M, 8GB RAM
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Feb 20, 2013
I have a dell Inspiron N5110 which is just over a year old. I upgraded to windows 8 not too long ago and my laptop has been just fine until today. When I close the lid or do anything to put my computer to sleep, it freezes up. The power button light stays solid and it seems like the computer is stuck. The only way to get it to do anything is to hold the power button down. My bios is updated to A11 which is the latest version. I don't know what else to do. Seems like I've tried everything but I can't figure it out.
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Sep 19, 2014
My Acer 7740G has been acting strange lately, it makes a beeping noise of approximately 45 beeps (not exactly sure, because as they are quite quick) when it is restarted. When it is turned off and on everything is fine, the beeping is only when it is being restarted.
Also it freezes randomly no matter what games/programs/apps are running. For example it freezes while playing heavy game, and also while playing Minesweeper with nothing else running in the background. I had to reinstall Windows several times, but the freezing keeps occuring without bsod. Also when restart is needed during installation it beeps like that every time on startup.
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Apr 22, 2009
Basically, turned off my computer yesterday, and I turned it back on today, and it opens the dell loading screen, then the vista loading screen, then the screen goes blank, but the light is on but nothing appears on screen,
I also can hear the vista opening music from when the sign in page opens........
also when I boot in safe mode it works perfectly with no problems ??
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Apr 22, 2013
I have Latitude D630 that has been having graphics issues. I reinstalled the graphics drivers previously by booting through the CD, and that temporarily solved the issue, but not my computer refuses to display anything upon startup. I can hear windows booting up, but I get a blank screen. I've tried booting from the CD like I did last time, but it hasn't worked.
I ran the mute button + power button diagnostic and it's giving me a code I've been unable to identify.
The code is:
Num Lock + Caps Lock + Scroll Lock blink 3 times with an accompanying tone, which remains the same.
This happens three times.
Then I get a quicker and higher pitched series of fives beeps that go in tone: low-medium-high-medium-low. Accompanying this, the following light sequence occurs:
Num Lock, Num Lock + Caps Lock, Num Lock + Caps Lock + Scroll Lock, Num Lock + Caps Lock, Num Lock
This sequence also repeats itself three times. Then the entire pattern begins again.
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Nov 22, 2014
I've got a Pavilion g6 2215so.The computer sometimes hangs at startup and the only way to go around it is to unplug the battery and start it up without it.
I thought that maybe there are some newer BIOS drivers or firmware that would solve this.
But I cannot find the drivers for this model at all at the support site.I've tried to have the system identified as well but it doesn't come up with anything really.
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May 2, 2014
i am getting a message with AVG that it is taking to long for my computer to startup . is there a hp free download to monitor and clean up startup so it will load faster? i have an HP G60-125 NR Notebook pc.
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Mar 17, 2009
I've had problems with my M4400's Alps touchpad sporadically freezing/locking up, ever since I received it a week ago. I saw the same problems in Windows XP, Vista, and in Windows 7. I did some searching around and found others also reporting problems. I was about ready to return my laptop (instead of submitting to a potential troubleshooting quagmire), but I found one suggestion that seemed worth trying.
I removed the Dell touchpad drivers (Driver Version: 7.2.101.216, Driver Date: 12/21/2008) and installed one from Toshiba's web site (Driver Version: 7.2.303.107, Driver Date: 9/19/2008). After installing the Toshiba driver, I disabled all of the touchpad "extras", including browser support, scrolling, tapping, and inertial movement. It seems to have lessened the sporadic freezing (the jury is still out on whether it improved the input lag). I have had one freezing/tracking problem since installing the Toshiba driver, but overall it seems improved over the Dell driver. I'd be very interested in knowing if it helps anyone else also having problems with their touchpad freezing up.
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Dec 4, 2014
Video Drivers for this model are have not update since 2012!When I try too update from default AMD CCC(WHQL), the computer does not detect the driver and the system is very slow. For me it is very important to update the CCC though, would be to version 13.
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Nov 30, 2014
i have installed windows 8.1 on my hp 250 g3. and bluetooth not work and driver not show in computer management .........and wirless button not work ...
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Jan 2, 2015
I up grade My HP d325 desk top from XP Professional to Windows 7 Ultimate. I had internet before but now my computer will not connected with the driver for the internet. It says I need this driver package PCIVEN_10B7&DEV_9201&SUBSYS.
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Oct 8, 2009
When I first loaded up my Vaio the Startup Assistant booted by itself and I unchecked the box to stop booting on startup. After the while the Startup Assistant started booting up by itself even though the box is still unchecked. I thought by recovering to factory settings and unchecking the box would fix it but it has started booting up again.
how I can get rid of the Vaio software?
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Apr 22, 2009
Do Vaio Z Series laptop owners use their laptop as their main primary computer or a secondary computer? Do Vaio Z series owners also have a desktop pc as their primary computer and use their Vaio Z Series as a secondary computer? Or is your Vaio Z Series laptop your one and only computer that you always use? Is it comfortable using the 13 inch screen for long periods of time?
Reason i ask is some people have more then one computer and some people just have one.
I'm just wondering if the Vaio Z Series laptop is a good choice as a main computer since it's got good specs and it's nicely portable but will the 13 inch screen be ok to use for long periods even at the higher 1600 x 900 resolution?
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Dec 16, 2009
it seems that my lovlely 1645 keeps on freezing completely in random fashion. I have not noticed any patterns as everytime it has frozen it has been while doing something different, such as surfing the web, plugging in peripherals, etc etc. So know ive HAD IT. First with the bsod's when fullscreening a flash based video online, which i attribute to the video drivers, of which i have tried installing MULTIPLE, with no solution, and happens to begin with the screen freezing, and now the stupid freezing caused by random events..
Do these issues affect anyone else? I have noticed that the random freezing started to occur after flashing to the A03 BIOS.
i have already reinstalled the OS once, and dont want to do it again....unless absolutly necessary.
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Oct 18, 2009
after ive had my notebook closed overnight, the mouswhats going on here?
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Feb 13, 2010
I just received my new Studio 1555 with Core2 P8600, 4GB RAM, Windows7 64Bit.
It freezes up on me at lease twice daily. I can't spot the problem, it has froze once when using excel, many times watching youtube videos and once using a tax software.
Everything just hangs and freezes. Can't do anything, have to hold the power button down. A few times when youtube froze, the sound stayed but in a frozen state.
What can it be?
Dell sent me some additional ram to upgrade to 8GB but that hasn't helped.
I have updated all drivers.
Please help. I'm tired of waiting on the phone and going through with Dell for hours and hours.
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Mar 25, 2010
I installed windows 7 using the provided dvd on XPS 1645. Installed all the drivers followed the installation order released on dell site.
Received new 130 W adapter and also upgraded BIOS to A08. But after all this hassale and procedure my problem is still there. When ever I am playing any movie using Cyberlink the screen is freezing and all this ended up to a force shutdown.
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Oct 20, 2009
I have a Dell E6400 and have had it for about a year and a month. recently it has started acting up.
The computer is fine until I log into my account in Windows XP. Then Dell ControlPoint Connection Manager freezes while attempting to load. If I try to open any internet browser that freezes too.
Windows Media freezes when I try to open it. And if I try to scan my computer using AVG the whole system freezes. Can someone give me some hints on what may be the problem?
I was thinking too much memory usage or something. I opened task manager and I had 75 processes running. Would a clean install of XP solve this problem or is there another root cause?
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May 13, 2014
I just bought a new Dell XPS 14 a couple weeks ago and I just started noticing that whenever I am browsing something on the internet (I use Google Chrome), it randomly freezes. I do not know if it has anything to do with me using the track pad two-finger scrolling, or if it is a software problem. It is a really nice laptop and I am upset that it keeps freezing. The freezing happens only after about 30-45 minutes of using the computer after it is asleep. Just before it freezes, everything is completely normal, no heat, no loud fan, nothing! But right when it freezes, I try to do the ctrl+alt+delete/ task manager and nothing. The whole system froze. I even tried to see if I can dim the keyboard, but it did not work. Usually I have to press and hold the power button to shut it off and then I turn it back on.
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May 14, 2010
Had this Studio 1558 for about a week now. It's been mostly good, except it's been freezing for no good reason every so often. I'm not getting error messages, BSODs, automatic restarts, or any of that. The screens just stop responding.
I suspected it was a bad Win7 install, so I wiped and reinstalled Win7HPx64. Still froze.
Went back to a single-monitor setup, still froze.
Tried updating to the Catalyst 10.04 drivers, still froze.
Disabled Powerplay, still froze.
Changed AV/Firewall and uninstalled a pile of crap, still froze.
Installed XP, then Ubuntu, still froze.
Odd thing? Nothing in the event viewer to indicate a crash, other than the fact that a kernel power error shows up because I force a shutdown. I've yet to find a .dmp file anywhere that would indicate an actual BSOD. Fan never spun up, CPU monitors and logs don't show any sudden spike or drop in processor activity. Think the 4570 is busted?
*edit*
just recalled, I've also changed power settings so the CPU can't throttle, been monitoring all 8 cores, ran off battery and off ac, all to no effect.
happens whether i'm streaming video via hulu desktop, just browsing webpages, running virus scans, or just doing mostly nothing. ran the gamut of dell diagnostics, but nothing.
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Sep 28, 2007
Before I start out, I will state that my computer is quite clean in terms of dust and I have applied as5 to my gpu/cpu. Temp should not be the issue here since according to ikfangui my gpu temps have never passed 80C.
Now, the problem I'm having is, it seems that any 1xx.xx driver makes my games do an occasional 2-3 second freeze at random times. My friend suggested that I uninstall my chipset, video drivers, reboot, and reinstall the stuff again. No go. I have no problems with the 97.92 drivers. The latest driver that I've had problems with is the 163.69.
I own a 7800go gtx that is at 425/1100 clockspeed, default clock is 400/1065 or something like that. So the O/C shouldn't be the issue.
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Apr 5, 2009
I have had my refurbed e6400 for two now and keep experiencing a frozen mouse. I have seen this happen in XPSP3 as shipped and Vista Ultimate 64Bit.
When it freezes, the pointing stick nor trackpad response, but the keyboard continues to work. Only rebooting seems to fix this problem.
Anybody seen this before??
I have the latest drivers from Dell...should i be using Alps drivers from the mfg?
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Apr 13, 2009
I bought a Dell Vostro 1500 last June and it's worked fine for the most part. However, just last week I began to run into some problems.
It will start to freeze at random intervals from the tiniest thing, usually just going to another web page.
It'll stay frozen for about 10 seconds, then go back to normal again. It seems to happen more often after I first turn it on, as it rarely freezes when I've had it on for hours on end.
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Apr 11, 2009
I purchased a XPS 1530 2 weeks ago and my Alps touchpad mouse keeps freezing for 5 to 10 seconds.
But if I keep moving my finger around on the touchpad when the mouse/pointer freezes the mouse will continue to remain frozen, or partially move in little spurts, until I take my finger off the touch pad.
The freezing occurs maybe everything 15 minutes or so.
I have called Dell twice.
Downloaded and installed the latest drivers for the Chipset, video, Bios, and Alps touchpad.
I have read other XPS owners have had similar problems but I have never seen anyone post a fix .....
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Jan 4, 2010
This has just started to happen when booting in normal mode. I am currently typing in Safe mode as it doesn't freeze.
In normal mode the PC may or maybe not work for a while then it will freeze, I can still move the mouse cursor but nothing can/will be selected. I had task manager running and CPU was high load but not 100% and RAM wasn't maxxed either but an svchost.exe is taking around 50% CPU when idle
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Dec 28, 2009
I was playing a game of borderlands online and its started off running fine and then after about 20 seconds started lagging badly and then froze.
I assumed it was some kind of network connection problem considering i was playing the game fine a few days earlier. Well i forgot about it for a few days.
I just downloaded the battleswarm beta and was playing it and noticed it did the exact same thing, ran fine for about 20-30 seconds started lagging badly then just froze. I went back and tried borderlands in single player to confirm the problem and it also did the same thing.
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Jan 3, 2010
I decided to reinstall everything and make some hardware upgrades. Fisrt of all I upgraded BIOS, DVD firmware etc. Then I installed Win7x64 (proffesional), previously I had Ultimate RTM version.
After all almost everything is working fine. System is working great except one thing - something is wrong about power management. Sleep, hibernation and poweroff option is working ok. There is problem with lid only - when it's closed external monitor is turned off (that's ok) and main LCD is black (but backlited).
Music is still playing, but also that soon is gone (I always play that from Internet). Fans are working as usual, LCD is not completely turned off, music stops, keyboard is somehow working (i.e. Fn+F10 - dvd key), but I can't do anything with computer then.
The only thing that is working then it's holding down power button to turn off computer hard.
In power options I tried to change some options about lid. On plugged in - closing lid: do nothing .....
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Feb 5, 2013
I had a motherboard put in not long after I got it in 2007. Then the screen started going blue and saying it was dumping files. If anything is plugged into the USB ports it will not boot right and starts a constant beep. Lately it has been freezing up and the keyboard will not always work. Now when I try to turn it on nothing comes up on the screen while the bluetooth light comes on and the lights on the keyboard flash once. I have called tech numerous times and with it being out of warranty they want to charge $60 just for a phone diagnosis when it won't even do anything.
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