Dell :: XPS 1530 Touch Pad Mouse Freezing
Apr 11, 2009
I purchased a XPS 1530 2 weeks ago and my Alps touchpad mouse keeps freezing for 5 to 10 seconds.
But if I keep moving my finger around on the touchpad when the mouse/pointer freezes the mouse will continue to remain frozen, or partially move in little spurts, until I take my finger off the touch pad.
The freezing occurs maybe everything 15 minutes or so.
I have called Dell twice.
Downloaded and installed the latest drivers for the Chipset, video, Bios, and Alps touchpad.
I have read other XPS owners have had similar problems but I have never seen anyone post a fix .....
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Apr 5, 2009
I have had my refurbed e6400 for two now and keep experiencing a frozen mouse. I have seen this happen in XPSP3 as shipped and Vista Ultimate 64Bit.
When it freezes, the pointing stick nor trackpad response, but the keyboard continues to work. Only rebooting seems to fix this problem.
Anybody seen this before??
I have the latest drivers from Dell...should i be using Alps drivers from the mfg?
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Jan 4, 2010
This has just started to happen when booting in normal mode. I am currently typing in Safe mode as it doesn't freeze.
In normal mode the PC may or maybe not work for a while then it will freeze, I can still move the mouse cursor but nothing can/will be selected. I had task manager running and CPU was high load but not 100% and RAM wasn't maxxed either but an svchost.exe is taking around 50% CPU when idle
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Jul 18, 2014
I just got around to trying out this laptop from a few years back. It was stored and before that it had only been used a few times.
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It's been freezing *every* time I use it. Mouse just freezes in place and it's stuck. I tried doing a fresh install with all of the system disks and it still froze. I then tried to upgrade it to Windows 7, it still froze and it was pretty slow, so I did another fresh install with the system disks. Now I'm back to WinXP and it's still freezing.
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I checked the event logs and it doesn't seem to register anything - maybe freezing too quickly? It seems to freeze whenever I do heavy web browsing or transferring files on my network via wireless, But I can't be sure and that might be a false lead, it just seems to happen when I'm doing those.
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I think it may be a broken fan, The center fan runs smoothly, but the fan with the cooling unit on the side never seems to run at all. Is there any way to tell if the fan is broken? Is there any way to manually make it run so I can check if it's working? Should it be on all the time, or does it only come on when it gets hot?Â
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Feb 7, 2013
I'm having a problem with my Dell Inspiron 1720. When it is plug in (with original adapter) touchpad mouse is constantly freezing, plug in mouse is not working, and i hear a buzz in my speakers. When it works on batery everything is ok. Is the problem adapter or something else?
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Dec 9, 2009
Is there any chance the xps 1645 will have a multi-touch mouse pad anytime soon? I find that feature in the macs really cool. Since I'm about to buy a 1645, was just wondering if it was worth waiting sometime
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Feb 18, 2013
I just bought a Dell computer from my friend, the mouse worked until last night, now both the mouse and touchpad aren't working!I've tried pressing the button that turns the touchpad off and on, and it did absolutely nothing.I CANNOT use my mouse at all.
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Apr 10, 2009
HOw do you keep this part of your laptop scratch free? IT's impossible and it's also very very annoying.
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Aug 16, 2009
I actually find it easier to use the multi touch compared to the mouse somehow, the touchpad is big so i can navigate as easily as with a mouse and the multitouch gestures make it so much better to use.
I was thinking of getting a mighty mouse but im not sure its worth it as apple gestures make navigateing so good. are the press buttons on the mighty mouse just 1 button or two.
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Mar 27, 2012
I have an Inspiron 14R N4110 (bought 6 months ago) and recently the touchpad has been going crazy everytime I am using the mouse. It flicks back and forth between abling and disabling the touchpad, so much that I am unable to use the mouse because it continually engages and disengages. Some times it can happen 30 times in 1 minute. I went into the mouse properties and disabled the touchpad altogether but it still keeps doing it. I have run the diagnostic from the Dell site and downloaded all the required drivers, but nothing is working.
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Feb 11, 2013
I recently got my Inspiron 15R SE, but the problem is that my touchpad mouse pointer speed gets reset after every reboot. I updated and triend reinstalling it but no change. It is Elan touchpad but named as dell touchpad.
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Jan 14, 2010
Apple will introduce a new iPhone in 2010 that will employ a touch-sensitive plastic back casing similar to the one used on the company's new Magic Mouse, one analyst has said.
In an interview with Bloomberg, Robert Chen with Goldman Sachs Group Inc. said the new iPhone will go into production as early as April, and will be available to customers in June or July. He said the plastic back panel of the phone could have a touch-sensitive solid shell, much like on the Magic Mouse.
Indeed, Apple in recent years has described the benefits of touch-sensitive enclosures for future handheld devices in patent filings like the one made in July of 2006 entitled: "Electronic Device Having Display and Surrounding Touch Sensitive Bezel for User Interface and Control."
The new hardware could also include an updated version of the iPhone operating system, Chen said.
"Apple’s going to put a lot of innovation, not just on the hardware, but also on the software of the new iPhone," he told Bloomberg.......................
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Feb 28, 2015
I have tried all the other tips and driver downloads, removing battery, reloading drivers, sleep "wake up", all with temporary success. Acer says to refresh the computer, that does not work either. It is new with about 20 hours on it. I took the first machine back to retailer and same situation with the new machine.Â
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Clearly this is an issue with Acer notebook touchpads and at least in my case W8.1. That is why google is littered with search titles for acer touch pads not working.
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May 8, 2010
I want to make it so one finger tap would be left click and two finger tap would be right click. Is this possible. If so, how would I go about doing this.
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Jun 19, 2008
i have a ACER Travelmate 2482WXMi, i have done a fresh install of windows XP home, i have done a full format of the hard drive, but i have issues the touchpad will not work only in safe mode. I have installed most of the drivers through safe mode, but the mouse will only work when i connect an external mouse when it's in normal mode.
Also i do get some bad sectors on the hard drive, and it takes over 2mins to shut down the comp. I havent installed programs yet, except PC Wizard 2008. Also the laptop is not the base model with 512MB ram i have added a 1gb stick and it works fine. I am thinking maybe its the hard drive. If
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Dec 16, 2009
it seems that my lovlely 1645 keeps on freezing completely in random fashion. I have not noticed any patterns as everytime it has frozen it has been while doing something different, such as surfing the web, plugging in peripherals, etc etc. So know ive HAD IT. First with the bsod's when fullscreening a flash based video online, which i attribute to the video drivers, of which i have tried installing MULTIPLE, with no solution, and happens to begin with the screen freezing, and now the stupid freezing caused by random events..
Do these issues affect anyone else? I have noticed that the random freezing started to occur after flashing to the A03 BIOS.
i have already reinstalled the OS once, and dont want to do it again....unless absolutly necessary.
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Oct 18, 2009
after ive had my notebook closed overnight, the mouswhats going on here?
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Feb 13, 2010
I just received my new Studio 1555 with Core2 P8600, 4GB RAM, Windows7 64Bit.
It freezes up on me at lease twice daily. I can't spot the problem, it has froze once when using excel, many times watching youtube videos and once using a tax software.
Everything just hangs and freezes. Can't do anything, have to hold the power button down. A few times when youtube froze, the sound stayed but in a frozen state.
What can it be?
Dell sent me some additional ram to upgrade to 8GB but that hasn't helped.
I have updated all drivers.
Please help. I'm tired of waiting on the phone and going through with Dell for hours and hours.
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Mar 25, 2010
I installed windows 7 using the provided dvd on XPS 1645. Installed all the drivers followed the installation order released on dell site.
Received new 130 W adapter and also upgraded BIOS to A08. But after all this hassale and procedure my problem is still there. When ever I am playing any movie using Cyberlink the screen is freezing and all this ended up to a force shutdown.
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Oct 20, 2009
I have a Dell E6400 and have had it for about a year and a month. recently it has started acting up.
The computer is fine until I log into my account in Windows XP. Then Dell ControlPoint Connection Manager freezes while attempting to load. If I try to open any internet browser that freezes too.
Windows Media freezes when I try to open it. And if I try to scan my computer using AVG the whole system freezes. Can someone give me some hints on what may be the problem?
I was thinking too much memory usage or something. I opened task manager and I had 75 processes running. Would a clean install of XP solve this problem or is there another root cause?
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May 13, 2014
I just bought a new Dell XPS 14 a couple weeks ago and I just started noticing that whenever I am browsing something on the internet (I use Google Chrome), it randomly freezes. I do not know if it has anything to do with me using the track pad two-finger scrolling, or if it is a software problem. It is a really nice laptop and I am upset that it keeps freezing. The freezing happens only after about 30-45 minutes of using the computer after it is asleep. Just before it freezes, everything is completely normal, no heat, no loud fan, nothing! But right when it freezes, I try to do the ctrl+alt+delete/ task manager and nothing. The whole system froze. I even tried to see if I can dim the keyboard, but it did not work. Usually I have to press and hold the power button to shut it off and then I turn it back on.
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May 14, 2010
Had this Studio 1558 for about a week now. It's been mostly good, except it's been freezing for no good reason every so often. I'm not getting error messages, BSODs, automatic restarts, or any of that. The screens just stop responding.
I suspected it was a bad Win7 install, so I wiped and reinstalled Win7HPx64. Still froze.
Went back to a single-monitor setup, still froze.
Tried updating to the Catalyst 10.04 drivers, still froze.
Disabled Powerplay, still froze.
Changed AV/Firewall and uninstalled a pile of crap, still froze.
Installed XP, then Ubuntu, still froze.
Odd thing? Nothing in the event viewer to indicate a crash, other than the fact that a kernel power error shows up because I force a shutdown. I've yet to find a .dmp file anywhere that would indicate an actual BSOD. Fan never spun up, CPU monitors and logs don't show any sudden spike or drop in processor activity. Think the 4570 is busted?
*edit*
just recalled, I've also changed power settings so the CPU can't throttle, been monitoring all 8 cores, ran off battery and off ac, all to no effect.
happens whether i'm streaming video via hulu desktop, just browsing webpages, running virus scans, or just doing mostly nothing. ran the gamut of dell diagnostics, but nothing.
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Sep 28, 2007
Before I start out, I will state that my computer is quite clean in terms of dust and I have applied as5 to my gpu/cpu. Temp should not be the issue here since according to ikfangui my gpu temps have never passed 80C.
Now, the problem I'm having is, it seems that any 1xx.xx driver makes my games do an occasional 2-3 second freeze at random times. My friend suggested that I uninstall my chipset, video drivers, reboot, and reinstall the stuff again. No go. I have no problems with the 97.92 drivers. The latest driver that I've had problems with is the 163.69.
I own a 7800go gtx that is at 425/1100 clockspeed, default clock is 400/1065 or something like that. So the O/C shouldn't be the issue.
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Apr 13, 2009
I bought a Dell Vostro 1500 last June and it's worked fine for the most part. However, just last week I began to run into some problems.
It will start to freeze at random intervals from the tiniest thing, usually just going to another web page.
It'll stay frozen for about 10 seconds, then go back to normal again. It seems to happen more often after I first turn it on, as it rarely freezes when I've had it on for hours on end.
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Dec 28, 2009
I was playing a game of borderlands online and its started off running fine and then after about 20 seconds started lagging badly and then froze.
I assumed it was some kind of network connection problem considering i was playing the game fine a few days earlier. Well i forgot about it for a few days.
I just downloaded the battleswarm beta and was playing it and noticed it did the exact same thing, ran fine for about 20-30 seconds started lagging badly then just froze. I went back and tried borderlands in single player to confirm the problem and it also did the same thing.
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Jan 3, 2010
I decided to reinstall everything and make some hardware upgrades. Fisrt of all I upgraded BIOS, DVD firmware etc. Then I installed Win7x64 (proffesional), previously I had Ultimate RTM version.
After all almost everything is working fine. System is working great except one thing - something is wrong about power management. Sleep, hibernation and poweroff option is working ok. There is problem with lid only - when it's closed external monitor is turned off (that's ok) and main LCD is black (but backlited).
Music is still playing, but also that soon is gone (I always play that from Internet). Fans are working as usual, LCD is not completely turned off, music stops, keyboard is somehow working (i.e. Fn+F10 - dvd key), but I can't do anything with computer then.
The only thing that is working then it's holding down power button to turn off computer hard.
In power options I tried to change some options about lid. On plugged in - closing lid: do nothing .....
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Feb 5, 2013
I had a motherboard put in not long after I got it in 2007. Then the screen started going blue and saying it was dumping files. If anything is plugged into the USB ports it will not boot right and starts a constant beep. Lately it has been freezing up and the keyboard will not always work. Now when I try to turn it on nothing comes up on the screen while the bluetooth light comes on and the lights on the keyboard flash once. I have called tech numerous times and with it being out of warranty they want to charge $60 just for a phone diagnosis when it won't even do anything.
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Mar 20, 2013
This touch pad sucks! I just got the new XPS 12 convertible Ultrabook and I have always loved the XPS now regretting that I did not go with the Macbook....
The touch pad is rarely seems to work correctly even after I have adjust the settings and it is constantly freezing  up for 10-20 seconds and I have to right click several times to get it to unfreeze. Really irritating!  The only way to get around this is to use a USB mouse.Â
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Dec 19, 2012
For the past week my laptop (which I've been using for only 3 months), running Windows 7, has been lagging. For Example, when I try to check my email using Live Mail, I click on a new email to read and it takes 20-30 seconds before the message loads.  NOW it is not booting up. I try to start the computer and it goes to a black screen & says "Windows failed to start.
A recent hardware or software change might be the cause" so I let it boot in the diagnostic mode (I think that is what it was called, the only other option other than normal mode, but did not say Safe Mode) and it just goes to the blue background but no button to log in, or any way to do anything that I can see. I haven't loaded any new programs, I'm just running Quicken and Photoshop Elements, Mozilla, & Chrome and Norton anti-virus (courtesy of our Comcast internet service). Last night we tried to defrag the hard drive but that just sat at 2% for hours with no results.
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Jan 28, 2013
We have an Inspiron 1525 and it has been freezing quite a bit lately.
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