Dell :: E6500 Plug Defective?
Jun 18, 2009Is this normal for e6500 laptops - the plug does not sit flush with the back when fully inserted, its got about 1/8" showing
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Dell :: ESata Plug Differences: E6500 Vs. E6400 Vs. E4300
Mar 5, 2010I wanted to share with the forum some strange, yet interesting findings that I've come up with in the last week or so.
First, some background. I am the IT manager/senior admin for my company. I do all of the purchasing and high end tech stuff, so I get to play with a fair amount of hardware and equipment before deploying it to the company.
For the last year or so, I've owned an E4300 as my work laptop, and have been purchasing E6400's to deploy to our company. Some of our consultants have dual internal hard drives using the Newmodeus optical bay caddy, and use an esata/usb combo port to power their optical devices when they need. We also utilize the Coolmax esata/usb enclosures for external drives. All of these devices work great on our older E6400's and my E4300.
Recently, I made another order of some E6400's and 2 E6500's as a trial. No matter what I do, the Newmodeus cables (I have a hard drive one as well) will NOT work with the E6500 and 1 of our new E6400s. Occasionally, by wiggling the cable in the plug and pushing hard, I can get a device to be detected for a few seconds. I decided to have Dell come out and replace the motherboard in 1 to see if I got a defective board.
Well, that didn't help at all, so I dug a little deeper. I borrowed a colleagues Coolmax enclosure, and plugged that in. To my amazement, it worked fine. I compared the esata cables....and the Coolmax cable is ~1-2mm longer than the Newmodeus cables.
The port depth on some of these machines must be a little deeper than others, not allowing the cable to fully seat and get a good connection. I have 2 E6500's and 1 E6400 with this issue.
My next plan of attack is to use a small saw to cut a little of the plastic off the Newmodeus cables to see if I can get them to seat a little deeper. I will report back my findings. I never thought something so simple would be such a PITA.
Dell :: Will My New Nvidia GPU Be Defective Like The Old One
Sep 26, 2008I am getting service on my xps m1530 to get my 8600m gt replaced... I have heard about all of the issues nvidia is having with these and am wondering if I am going to get another bad one that will have to be replaced again or will get one that is fixed?
View 10 Replies View RelatedDell :: And Defective Nvidia GPU
Jan 31, 2010I'd like to know if anyone sent their notebook in for repair because of the defective Nvidia GPU problem? What was your experience, how many repairs, did Dell replace the defective parts with the same and did anyone get a replacement?
I've got the Vostro 1400 and I'm headed down that road. Would like to hear how it went for anyone with any of the other affected models also.
Dell :: Defective GPU Only Affect Those In US?
Jan 2, 2009I'm from Singapore and this is my first post in this forum. =]
I own a m1330 with an 8400M GS. I've heard a alot about the defective GPU with all the vertical lines and crashed and whatnot. I've had my fair share of BSOD too.
I've also heard that this problem only affect those laptops shipped to the states, and I'm from Singapore, so am I spared from this nightmare?
Dell :: New Non-defective 8600gt ? Proof ?
Feb 15, 2009i just had my motherboard replace coz not getting any display and the tech support was trying to convince me that is not the issue with the 8600gt on my m1530 cuz im not getting any vertical lines.
furthermore, they told me (which i called 2 other tech rep to confirm this, which added up total of 3) that dell has asked dell to make them new non-defective 3d card on new material
Dell :: Defective Laptop Upon Delivery
Jun 9, 2009I ordered a xps 1340, recieved it today, after working with tech support deemed the slot load rom drive is dead.
I did not get on site service when i was ordering, that said I absolutely offended by and refuse to follow their process to resolve this.
That being me shipping a laptop i have had less than 2 hours back to dell for them to hopefully fix the issue and then wait for the shipment back.
Dell :: Nvidia 160M Defective?
Mar 1, 2009I'm considering purchasing a Lattitude E6400 with the Nvidia 160M card, but I've read about Nvidia's problems with mobile chip failures cause of bad bump materials.
Does anyone know if the problem is fixed for the 160M or are those cards prone to failure as well?
Dell :: Inspiron 1525 Defective
Feb 19, 2009Here's what my laptop does.
It doesn't play DVDs. I try 10 times and then it successfully plays a DVD, but the first few tries it freezes up after 1 preview.
It makes a clicking noise on the inside at any given time during use. It makes me think it's sitting at a bad angle, so I move it around. I don't think that's the problem; I sit it flat
Dell :: M1730: Lower Quality Or Defective LCD Panel?
May 21, 2010I purchased a Dell M1730 laptop a couple of years ago. A few months after I received it, the original LCD panel was shattered in an accident.
I shipped it back to Dell and they replaced it with a new Samsung panel (not sure what it had before) which looked just as good, except that after a couple of months it developed a one pixel wide red vertical line 80% of the way up from the bottom of the screen near the left side.
Because the line wasn't very distracting (only showed up on certain colors like dark grey and dark red) I lived with it for a while, but I recently decided I should get it fixed since my warranty is running out this year.
I emailed Dell recently and they sent a technician to my house while I was at work (my wife was at home) and he repaired the M1730 so that the red vertical line was no longer present.
I'm not sure what the exact nature of the repairs were, but he did mention to my wife that apparently when my panel was previously replaced, they had only used 2 of 8 screws .....
Dell :: Charged Restocking Fee On Returned 1537 That Was Defective
Feb 10, 2009I've discussed this machine in other threads, but it wasn't until now that I found out that a restocking fee was charged.
The machine in question had problems with a wavy keyboard and an eject button that would stay lit, then go off and eject a disc at random. This happened multiple times. I also had a problem at boot up, where the machine made a ringing noise for over one minute, then booted up. Given these problems, I called Dell to return the machine after having it for two days.
The machine was a "Previously Ordered New" Inspiron 1537 from the outlet. I think it's not too much to ask that it be free of defects out of the box. If there are multiple problems, then one should be able to return it within 21 days for a full refund.
If you find yourself in a similar situation, my advice would be to make sure someone in Tech Support logs in the system the problems you are having. I didn't realize that this was necessary .....
Dell :: Defective Nvidia 8400 Video Card
Nov 10, 2009I have a dell xpsm1330 and the video card i have is the invidia 8400 video card. this is the problematic video card much talked about already.
dell had since replaced, under warranty, my video card and the attached motherboard twice already.
i was told by the technician that the new invidia video card has a model / reference no. 686 631 A2. The old defective vid card has model no. 686 630 A2.
Dell :: Nvidia's Solution To Defective GPUsBuy Our New Chips
Dec 25, 2008Nvidia apparently has a solution to the problems faced by many in their notebooks powered by GeForce 8M series, that is, to encourage the OEM/ODMs to buy their new problem free chips. Of course, this doesn't solve the issues faced by current users and there won't be any replacement for them.
Nvidia has come out with a new GPU called NB8E-SET which is essentially NB8E-SE with the new underfill. NB8E-SE is used on many notebooks most commonly advertised as GeForce 8700M GT, GeForce 8800M GS or GeForce 9650M GS. NB8E-SET (G84-751) uses the new Hitachi underfill and is clocked at 625MHz core and 128-bit 800MHz GDDR2/3 memories similar to the current NB8E-SE.
Here's a note from Nvidia to their partners :
NVIDIA is committed to providing our customers with quality products that push the edge of technology and also continuously improve product quality and reliability. To help improve the product quality and ensure smooth and uninterrupted product supply during the current “end stage” of life cycle, NVIDIA strongly recommends that customers transition to this latest revision of the NB8E-SET GPUs as soon as possible. These latest revision units utilize “Hitachi” underfill packaging material that improves product quality and enhances operating life by improved thermal cycling reliability.
Source: [url]
Dell :: Charged Me A Restocking Fee For Defective Studio XPS 1640
Aug 6, 2009I received my Studio XPS 1640 laptop in July. I didn't open it and wanted to send it back because when I had submitted my order, literally new options for upgrades appeared. I called Dell and the lady I spoke with offered me credit for keeping the laptop, I declined and said I want to reurn it so she said a restocking fee of $343 would apply. I quickly said nevermind.
Later I called back after I OPENED the box and took the laptop out and it was defective, even my friend confirmed it. I spent like $2,700 on the laptop. The next person in the returns department didn't mention any restocking fee, understood I had a defective computer and sent me a returns label. Next day came, and the label didn't come as he said it was. Called back and told the lady in returns that I didn't get the label and she said "I will resend it" and she did. Then the label appreared in my inbox and all was set...at least I thought
I checked my Dell account on Dell.com today and noticed a "new" order being processed in the amount of $343 and the description stated it was a restocking fee charge! I quicky called Dell and the lady I spoke with said I was told I going to be charged a restocking fee, I corrected her and told her my defective computer was never mentioned to have a restocking fee attached. She checked her records and the only thing she would say is that "the restocking fee is non-refundable, I do apologize". Yeah right! I kept telling her what was said to me and I also told her that according to Dell, brand new defective computers DO NOT get charged a restocking fee. She kept saying "the restocking fee is non-refundable, I do apologize". I asked for a manager/supervisor, and she said she would do it but I would get the same answer, to which I DID get the same answer. I hung up!
Apple :: Defective Intel SSD
Sep 25, 2009Ordered a 160GB G2R5 SSD to replace the 500GB 5400rpm drive in my 15" MBP and received the drive yesterday. Opened up the MBP, removed the 500GB and put in the 160GB Intel SSD. The SL installation started fine, I used the disk utility and formatted the drive (MacOS extended (journaled)) and the installation began...
When the bar was almost at the end (said 10 min remaining), a big yellow exclamation point icon appeared on the screen and said "OS installation encountered an error, please contact the software manufacturer (something along these lines)". I was surprised of course...
I re-started the machine, initiated the SL installation again, started disk utility and it took about 10 minutes (spinning beach ball) to detect the Intel drive. Once it did, I formatted it again and initiated the installation. This time, the installer quit a lot earlier (about 25% in) with the same message.
Thinking that this could be a SL related issue, I popped in the Leopard DVD and started Disk Utility. The drive was detected immediately, but it showed up as "8MB Intel SSD". I tried formatting, etc, but it never reverted back from that 8MB stage. It was detected as an 8MB drive with the SL installation DVD as well....
Acer :: Is My New Aspire 4741G Defective
May 16, 2010While the screen is nice and bright, all colors seem to have a very slight tint of yellow to them. I realize I can fix this with Nvidia Control Panel, but is the abnormal yellowish tint indicative of a defective backlight? I'm afraid I can't even return the darn thing because I already registered it online.
View 7 Replies View RelatedHP/Compaq :: HP Laptop + No Defective GPU- Exsist
Jan 15, 2009I know not every nvidia unit is going to fail, but my previous v300 compaq did, and the replacement dv2700TSE I got is starting to do the same thing almost 6 months later. I was looking at the new SE and it has the 9200gm which I believe is on the list of possibly defective gpu's correct?
So what are my choices HP wise? no ATI (which im not a fan of, but at this point 'll try anything). Im not a huge gamer but like to load up FarCry 2 and other games every once in a while with medium settings. I also do a lot of 2d photoshop work and some CAD work. Id like to stick to the 14.1 size but doesn't look that will be an option.
Apple :: Defective 13" MBP Display
Jun 20, 2009Quote:
I had a similar issue with my new 13 MBP. The screen appeared yellowish, almist unsaturated colors and lower in contrast. I had a 9C9E screen version. Compared to the white macbook and imac that I have, the screen was brilliant, but something off with the colors. So I made a genius bar appointment. The "genius" told me that LCD's are all different and there is variation amongst them (i believe that is acceptable to a degree).
Apple products however are highly QC'ed. So this guy tried to sell me a 129.99 dollar calibrator to fix my problem. I kindly took him to 2 floor model pieces, and compared them to my MBP. And mine was the only one different. I was promptly given a replacement MBP, no questions asked. Now I have a 9C9F version and it is PERFECT!. I can truly make out the increased contrast, increased gamut of colors compared to my older macs.
So if you guys have issues go to the apple store. Don't let a genius make a fool out of you by selling you some more hardware.
I did try to calibrate the screen before I took it in with Super Cal... just something seemed off.
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Exact same problem as this fellow here. My 9C9E seems extremely orange/yellow warm, and the colors are definitely not as saturated as I was expecting when comparing to my calibrated 24" panel......
Apple :: Defective Magsafe Adapter
May 21, 2010a lot of times when i let the magsafe get magnetically attracted to the port, it aligns crookedly (the side-butt round part of it sticking up a little bit) and I gotta push my thumb down to align it in place, flush with the machine edge. I can also do this and it will land straight but not if I'm being sloppy and careless with the magnetic attraction -- more so than the other 3 unibody MacBook Pro's I've had with the same macbook air charger). Do you think the cable is defective, it stills seems to be doing it with my computer. Tried it on my buddy's classic MacBook Pro (the magsafe adapter) and it does the same thing. Also, tried the classic adapter on mine and it has the same fit as on his. So I don't think it's my port, I think the cable is either defective or just more strongly magnetized and needs to be corrected with a push or something.
View 8 Replies View RelatedHP/Compaq :: HP DV6700t Notebook With Defective MotherboardHP Won't Fix
Apr 15, 2009I bought an HP laptop for 1300 dollars a year and 3 months ago. The laptop's manufacturer warranty expired in January. So in the beginning of April my laptop died for no reason. I took it to the local Geek Squad in Jensen Beach, FL, and they reluctantly told me it was the motherboard. Now I didn't purchase the extended warranty from HP, but since the laptop is barely a year old and it just died out of nowhere, I've called HP to see if they would help me out. This is the second HP laptop which motherboard has died this year for me. My mother's laptop's motherboard died in February and they swapped hers out for free. Apparently her model qualified for a free motherboard but mine didn’t.
I've been arguing with countless customer service people, being transferred all around, getting promised to be contacted and never contacted. I've escalated my problem twice now with HP to hear from case managers and I've yet to hear from them despite their promises.
I've got the invoice from the Geek Squad to prove that it was a defective motherboard. I saw another person at the Geek Squad TODAY while picking up my laptop with the same exact problem, with an HP laptop! Why should people pay 300 dollars to make sure their laptops last more than one year? They may not be obligated to fix these problems by law but it'd be the right thing to do seeing as how it was their fault. In today’s economy I can't afford 500 dollars to fix everything when HP initially put a bad motherboard in my laptop in the first place!
And to top it all off, my hard drive ALSO fried -because- my motherboard had fried!
Apple :: Defective NVIDIA 8600 GTMacBook Pro 2.2 GHz
Feb 22, 2010Just got my refund from Apple after I spoke to them regarding the NVIDIA 8600 GT issue that has recently plagued my notebook. (It originally wouldn't boot, no chime - nothing.
So the Apple Store charged me $310.00 for the flat rate repair job. Got the notebook a few days later and found the phrase "Replaced - Graphics Processor Issue on MLB". Called them back, they opened up an investigation and issued my refund a week later.)
Anyhow, a few days after the repair, I noticed that my MacBook's fans started making a grinding sound. Granted, it was before the video card failure (and I had hoped they would fix it) but the noise seems to be more apparent after I got it back. Seems like the issue had manifested to both fans. Plus, my video card seems to be running hotter than usual.
I'm getting 74° C just by browsing the web. I did some research and I guess this is somewhat normal for the video card, but it doesn't seem real encouraging. I also notice a faint smell coming from the ventilation gap on the back of the computer. I don't want to say it's the smell of burning plastic, but it's somewhere around that range. Not sure how to describe it.
Sony :: Defective NVIDIA Graphics VAIO Z Windows 7
Nov 6, 2009I recently installed Windows 7 Professional 64bit onto my UK Z21WN. Having first flashed the BIOS to R2170M3 I installed all drivers including the NVIDIA driver 8.16.11.8735.
View 7 Replies View RelatedHP/Compaq :: Did I Get A Defective Battery Or I Didn't Charge It Properly
Jan 27, 2009Got a new HP battery for my laptop and it failed the battery test from the HP Advisory program. It telling me one of the cell is not working and that I should replace it.
Did I get a defective battery or I didn't charge it properly?
Dell :: Computer Isn't Getting Electricity From Plug
Jul 25, 2009My computer isn't getting electricity from being plugged in. Is it the DC Jack that I need to replace?
View 6 Replies View RelatedDell :: To Repeatedly Plug Laptop In Before Battery Is Low
Dec 24, 2008Just got my first laptop, and my wife likes using it on battery in her favorite chair whereas I prefer to sit it on the coffee table plugged into the outlet. So we end up charging it up when I use it, and only draining it to between 90 and 50% or so when she uses it. Is this okay to do, should I fully drain it once a month or so, am I being too paranoid about taking care of it?
View 10 Replies View RelatedDell :: Keep Hearing USB Plug/unplug SoundInspiron 1525
Feb 17, 2009The alert sound when plugging or unplugging a USB device keeps going off out of nowhere while the laptop is running normally.
Sometimes it does it 5 times in a row, when I haven't even plugged/unplugged anything.
Dell :: 9300 No Boot After Power Plug Swap
May 14, 2009It is now charging and all but when I try and boot all that happens is the the Caps Lock, Num Lock, and Scroll Lock lights turn on for about a second or 2 then they turn off. Also the "charging" light extinguishes when the others light. I get no beeps, fans or anything.
Now my buddy, said that he did a similar replacement on his daughters laptop and that "the board needed reprogrammed afterwords"?? I'm not sure what he means by this .....
Dell Inspiron 1525 :: Cannot Plug In Two Different Headphones Set On Computer
Feb 9, 2013i have a dell inspiron 1525...my computer has 3 jack i know one is the mic and the other two are for audio but i cant plug in two different headphones set on my computer because only one will work ..all the time is the second one that i plug in the one that will work and im sure that the point is that bout work at the same time for watch movies ,listen to music ,etc..
View 1 Replies View RelatedLenovo ThinkPad Yoga S Series :: S1 Display Panel Defective - Whitish Image Containing Dark Grey Vertical Band
May 2, 2009Yesterday, after just a month of ownership, the display panel on my ThinkPad Yoga S1 became defective. All of a sudden, when I undocked it (after shutting down normally), the only thing that appeared on the display was a whitish image containing a dark grey vertical band (left), which happens to be the Lenovo splash screen background! The laptop runs perfectly fine when docked because it attaches to an external monitor. I tried fiddling with the Yoga's display panel, rotating through its various configurations and, after a while, a partial windows screen did appear although it flickered and, even still, nothing displayed properly in that left most vertical strip! Undocked, the laptop was and is completely unusable...
View 2 Replies View RelatedDell :: When I Plug In My Laptop At Around 70-90 Percent It Makes A Wierd Sound
Mar 22, 2009first off my studio 1537 is 3 months old, so i cant return it. Secondly, when i plug in my laptop at around 70-90 percent it makes a wierd sound. So i unpluged the battery and the sound is gone. Is it a bad battery?
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