Dell :: EPP Program, I Give It 1 Out Of 5 Stars

I posted this in another thread, but I figured I'd bring it over here so people would know that they might be in for a battle if they decide to purchase a Dell.

Friday 10/9/09 We priced out our orders and made an order. Something happened with my DPA and the following series happened:

1) My order was cancelled.
2) My DPA was put on hold pending validation.
3) I spent 3 hours *that night* trying to figure out what was going on and nobody

would tell me until I finally got a hold of some one telling me that this all occurred because my initial rep put in "Avenue" instead of "Street" on my DPA setup.

The rep I'm on the phone with that finally spills those beans tells me that she can't help me recreate the order because she isn't EPP, and EPP is closed