Dell :: I9400 Failing, Refuses To Replace The Unit
Feb 14, 2010
My friend has Inspiron 9400 that's on its last legs, it keeps turning off at random times, graphics on screen sometimes become corrupted. The laptop does not seem to be overheating and the fans are clean.
We've contacted Dell as he has a 3yr Complete care package, he's had the HDD replaced multiple times. The last time he sent in the laptop for serving they returned it with nothing fixed, they said they replaced the fans but the fans are still the original ones as I accidentally scratched the bottom side of the fans and they're the exact same one .....
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Oct 7, 2009
So to keep it as short as possible, I had many issues with my xps 1330 (it ahd the extended battery from start) and eventually ended up having the option to get the 1340 as my replacement of equal or better specs. I agreed and received a xps 1340.
First problem was that it did not come with the extended battery. I called and asked about it and they ended up sending me a replacement extended battery for the standard one.
On monday the 5th of october they received my old laptop (1330) and the transfer should of been done at that time. I was told the transfer will be done when my laptop is received, it hasn't .....
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Aug 16, 2007
I was on here this afternoon trying to find a thread that shows some good overclocks people have gotten with the Geforce GO 7800 that is in my Inspiron 9400. But sometimes i swear I am the last person on this planet who actually HAS this card still. Not a GTS, GS, etc etc. Just a plain old severely underclocked to 250 GO 7800...
Has everyone managed to get a GS or 7900 or GTS or any of the other variations of cards the 9400 has had over the past year to two years? Everyone but me?
I have heard of people getting Dell to replace thier 7800 with 7800s but the last post I found about that was like a year old.
What could I ask Dell to replace mine with if I was to talk with them via chat? I would love any help in this matter. Everytime I game with my laptop I overclock it, but then I put it back to normal. Kind of a pain, and of course I hate how hot it gets.
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Sep 28, 2007
way to get the Inspiron E1705/9400 to accept more memory? Dell says the max is 2gb but an XPS m1710 has 4gb. Is it just a matter of flashing the BIOS? Or should I be able to pop 4gb in it and that's it? I want to make sure I can get it to accept it before I buy it.
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Sep 25, 2007
I've only had my Inspiron 9400 since May. I have used it on both battery and power, but most of the time power. Recently I've had to start using the battery more, from 100% charge showing if I unplug it from the power, it immidietly drops to 90% but shows I have about 2 hours of play. Is this just a dud battery. I have had dell previously and my battery was fantastic, even 3 years after buying it.
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Sep 9, 2007
I upgraded my inspiron to a 7900 gs from x1400 a while back now (3months ago) and it has been running smoothly (games like quake 4/lotro at high graphics).
However, i have recently started playing Bioshock and after about 10 minutes of gameplay i got a blue screen of death with the following error:
Tried to write to read only memory (or something along those lines)
It specifies a NV4.dsp file
Was wondering if it is a driver problem or hardware?(running bioshock on high settings by the way (1440x900 res) and when it does run it runs well - a very playable 30-60fps)
One thing to note is that i didnt format when upgrading the video card - could there be conflicting drivers?
My sys specs are as follows :
intel duo t2400 (1.83)
2gig 667 ram
nvidia (dual pipe) 7900 gs (running stock on Mobile Force drivers).........
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Feb 24, 2009
I can't find cards anywhere, used or new! My GTX in one 9400 bit the dust this morning and my GS bit the dust 2 weeks ago (I have a few 9400's). I need to get some replacement cards but can't find them anywhere and woul
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Sep 6, 2007
Well the black keyboard that comes on the 9400/E1705 is a tad bit too loud for my taste. I was thinking of swapping it out for the M1710 keyboard, if its any quieter. At least mine here on the 9400 you can hear a mile away if you're typing away, and the "Enter" key is especially noisy.
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Jan 1, 2008
My i9400 died last Tuesday. While sitting idle on a marble topped end table the fans went wide open for 15 seconds and then it just turned off. Not shut down, just dead. I went to bed figuring this must have been an overheat protection shutdown and tried to crank it up the next day and nothing. Hit the power button and the green light blips once and thats it.
I have the top of the line warranty and next day service so Dell came out 2 days later (not next day but close enough at first) and replaced the MB and fans. This got us nowhere. He gets on the phone with Dell and they send another MB and Processor as well for the next day.
Visit two with another MB and new processor produced nothing again. The field tech (pretty knowledgeable) said that this would have to go back to dell and that I needed to call them.
So I call them and they say that a third visit would be required I said fine send whoever, this thing is not coming back to life and my business is being severely hampered by this notebook being down. They try to re-diagnose over the phone and corectly come to the conclusion (again) that the computer is toast.
My problem is this: They finally conceded to me returning this $4000 brick to them but I could not get a i9400 loaner overnighted to throw my HD in to get back up. I've got my HD out and in an external enclosure but this really slows things down finding files and loading apps on another computer that is already slower to start with.
I've got a business to run and it is running slower with this laptop being down. I was told by Dell it would take 2 days to get a box to return the computer in and then 5-8 days to repair it and then shipping after that. An exchange would be up to 2 weeks total turnaround time...........
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Nov 7, 2009
So as far as I know fan behavior can be determined or changed via the following:
1) The bios determines behavior and it can be changed if the bios supports such features
2) Through software that can monitor and change fan behavior such as SpeedFan.
3) Through hardware such as a fan controller, where the user can control the voltage that reaches a fan, thus the speed.
I recently changed my heatsink/fan unit on my M1530 and the fan does this annoying "speed up cool down and stop then heat up" cycle rather than retain a constant temperature.
I dont want the 10C cool/heat cycles to constantly wear down my components. Someone told me that the fan on my old heatsink/fan unit would not have variable speeds like that and retain a constant temperature and speed.
I can not tell from the past as the heatsink was terrible and the temperatures where always high (thus the fan was constantly going full blast).
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Apr 29, 2009
Well I screwed up.
I ordered a new studio 17, good specs and all for my girlfriend- but its way too big and heavy for her...and she absolutely hates the extra five finger key set...
So there is nothing physically wrong with the unit, but I would like to return it, without paying the restocking fee.
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Apr 7, 2013
My son has a Dell Inspiron 1545 ... The problem with its is, that it receives power into the unit but nothing is displayed onto the screen and therefore, nothing shows or happens. I know that the unit is receiving power due to the fact that I can open the Disk Drive. I have attempted the flea start without any success.
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Dec 29, 2014
I have a unit that we have installed a new battery and it still says plugged in not charging. BIOS is not updated to current version, cannot update BIOS as battery is not over "10%". When unit boots, it will not post past splash screen when ACAD plugged in. Model number is Inspiron 11 (3137) and is currently running Windows 8.1.
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Aug 9, 2014
I have a W530 (2436 CTO) ThinkPad purchased 11/10/13. It will not power up.While in use the screen went black, then the unit tried to reboot. Just as Windows began to initiate, the screen went black again. It immediatly tried to restart about three times in quick succession, about 3 seconds long each time. It was powered with the AC adapter at the time with the battery in place. I have tried all combinations with or without the battery or AC. In either mode, the power button lights up for approximately 1-2 seconds, then goes black. I have tried holding in the power button for 30 seconds. Nothing, other than about a 2 second light, then dead.
I have never received any power warning messages, low battery warning or the like. The only unusual behavior I've ever had is about half a dozen times I've had to do a hard power down. But not recently.I have tried the removing and replacing the SSD. I have removed and switched the two memory boards to test for a bad board or bad connector. None of these have solved the problem. I’m guessing the SSD failed, or perhaps a bad BIOS chip. I can easily replace the SSD, but 9 months of moderate use seems like a short lifespan for even an SSD. I can't update the BIOS (if that's the issue) because I can't get the unit powered up.
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Jan 18, 2010
I have a new Sony F Series with an 820QM CPU. I notice the performance drops to a very low level when the unit is not on AC power.
I have chosen the high performance power profile, and set the Min and Max processor states to 100% both when on AC power and on battery, this didn't help at all .....
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Nov 13, 2014
My dell Inspiron 14 refuses to power on. When I plug the power adapter to it, the indicator light on the power adapter goes off and wont come back on for some minute. Till this moment my PC of about a year and 4 months wll not poer on neither is it making any attempt. It just remains dead. What do I do?
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Jan 28, 2015
I recently bouht a VN7-591G-75HT, without OS and then installed Win7. I didn't want to use Win8. Laptop works when pluged in, but it reports that there is no battery and that the battery is not charging. It doesn't even start when not on AC.
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Nov 6, 2014
My laptop (XPS L502X) doesn't turn on anymore.
I used to run it on the AC adapter anyway since my battery malfunctioned long time back.It was working fine until one day out of nowhere it refused to start up.Then after a day I tried again and it did turn on. Used it for a few hours and then shut it down. And again when I tried to start it, it didn't. Also, I once closed the lid when it was on and it lost the power as opposed to shutting down. What could be the problem?
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Nov 25, 2014
I'm having a wake up from sleep mode problem with my DELL VOSTRO 2521 since some months.My pc has two graphic cards: Intel 4000 and ATI AMD Radeon.I've tried many solutions but I do have this problem even today.When I shut the computer down with the sleep option or when I close the lid, sometimes the pc even refuses to sleep, when it sleeps it won't wake up unless I hard turn off it using the on/off button.
I tried the solutions proposed in the following link and many other ones:
1. Power management tab solutions: Allow this device to wake the computer...
2. Selective startup and services desabling
3. Use Powercfg command to check the issue
4. Control panel>Power options>change when computer sleeps>change advanced power settings> Sleep> ... > Multimedia
I see some people talk about the BIOS, to check its settings for sleep, to disable the BIOS setting "USB wake up" . I didn't try it cause i'm not sure about the result.
Also in Device Manager, to go to Keyboards, right click on the Keyboard device, click on properties, Click on the Power Management tab, and click the check box: "allow this device to wake the computer." Uncheck the box that say's "allow the computer to turn off this device to save power.
And to do the same as above for the "Mice and other pointing devices." But I can't do with my Keyboard, cause there is no Power Management tab on mine.
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Jan 11, 2015
Dell Inspiron 17R laptop, close to 2 years old.
For a couple of months, the laptop refuses to boot when turning it on. Screens stays completely black, never reaches the Dell-logo. The power-LED burns normally, CPU lights up for a few seconds, then dies out. I hear the fans starting and I think the hard disk starts as well.
The speakers start making an intermittent beeping sound, short beep every +- 3 seconds.
At this point, I have to interrupt the proces, and restart. Occasionally, the computer does start normally (around 10-30 times trying). In the beginning, this took only a few times trying, but it's getting worse.
When the computer comes back from sleep, it doesn't have any problems, only when it's (re)started, or coming from hibernation (deep sleep).
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Oct 10, 2008
Is it normal for the Fingerprint reader to flash green when the X230 is turned off? Running Win8
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Apr 12, 2013
I have a Dell Vostro 1014 (or whatever it is).. And it refuses to start. I can charge it, but as soon as i press the start button, it stops charging. I don't hear any sounds from the pc as it would start either.
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Apr 22, 2013
I have Latitude D630 that has been having graphics issues. I reinstalled the graphics drivers previously by booting through the CD, and that temporarily solved the issue, but not my computer refuses to display anything upon startup. I can hear windows booting up, but I get a blank screen. I've tried booting from the CD like I did last time, but it hasn't worked.
I ran the mute button + power button diagnostic and it's giving me a code I've been unable to identify.
The code is:
Num Lock + Caps Lock + Scroll Lock blink 3 times with an accompanying tone, which remains the same.
This happens three times.
Then I get a quicker and higher pitched series of fives beeps that go in tone: low-medium-high-medium-low. Accompanying this, the following light sequence occurs:
Num Lock, Num Lock + Caps Lock, Num Lock + Caps Lock + Scroll Lock, Num Lock + Caps Lock, Num Lock
This sequence also repeats itself three times. Then the entire pattern begins again.
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Apr 17, 2013
My Dell Inspiron, won't come on, first it started out with memory dump, with:
PAGE_FAULT_IN_NONPAGED_AREA error message,
and Stop Code: 0x00000050.
Then I did 'system restore', it didn't work.
I tried 'chkdsk' it didn't work
I tried 'System Repair', it didn't work either
I took out the RAMs and re-seated them, it didn't work,
Now its even worse, the PC won't even come on at all.
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Oct 21, 2009
i've got a Dv5t which had vista 32bit and i formatted the hard disk and installed windows 7 64 bit... whenever i try to install hp mediasmart, it refuses to install..
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Jul 18, 2009
Hitting Fn and the Keyboard back light button will Cycle the settings, Off, Dim, Bright.
But they use to turn off after about a minute of no use. Now they will stay on indefinitely. I wonder what could be causing this since I have not done anything to the system.
When I set the Power options to have the Screen turn off after a Minute the screen dims and turns off, But the Keyboard remains Lit.
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Dec 25, 2014
When I try to start my Inspiron XPS15 L502X DELL laptop by pressing the 'power on' button NOTHING happens.
I have tried the methods suggested on the forum site (remove battery-press power button for 40 secs-put battery back -start) but nothing happens. The laptop refuses to start. No lights, no message, just NOTHING.
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Mar 3, 2009
Anything that tries to load full screen or any games for that matter now refused to run on my dv7t.
I did a fresh install of the operating system AGAIN tried WOW and SWAT 4. NO go.
It loads the game and goes back to the desktop. This is without me ever even hooking up my external monitor to it.
I'm about ready to send it back and buy another mac.
Anyone have any solutions? I'm running vista x64. I tried installing the drivers at hp.com for vista x64 and it told me they were NOT x64 drivers.
I then installed the newest ones from nvidia.com. I also have the same problem with them.
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Mar 10, 2013
My two-year old laptop (Inspiron N7110 Windows 7 64 bit home) s refusing to wake from sleep. The power button just glows steadily and nothing happens at all happens when I press it to try to wake it. I have to hold the power button down to shut it right off, then restart.
I did a number of updates before this happened, including:
-update Firefox
-update Garmin Lifetime Updater
-update Intel My WIFI to Intel Dashboard
-update drivers for Bamboo pen tablet
-update Norton antivirus software
-sign into Dell PC Checkup on Dell Support Centre and downloaded and installed all their recommended updates.
I did another Dell PC Checkup just now and everything passed.
I have checked the power saving schemes and tried switching to different ones (I use the Dell settings). No Success.
I tried playing with the 'choosing what the power buttons do' options in the power saving schemes - no success.
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Apr 11, 2010
When i load a disk the drive tries to spin up three of times but then stops.
I've tried several discs and it's the same each time so it's not the disc, only started happening today.
I've tried reinstalling the driver but to no avail. Maybe some dirt got in there? I read of some utility to test the drive but i can't find it.
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