Dell Inspiron 15 N5040 :: Laptop Has Failed Hard Drive Diagnostic
Dec 9, 2014
my laptop has failed the hard drive diagnostic with an error code of 2000-0142, and looking here in the forum I see it means that I should replace the hard drive. That being said, I am not actually having any problems with my computer. I ran the f12 diagnostic after a routine scan notified me of a smart short test fail and it came up on the diagnostic as well. Does that mean that at any moment I would actually see something happen?
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Apr 29, 2013
I have an Inspiron 1750 that will not recognize the hard drive. I have done the on-board diagnostics and the preboot assessment says that no diagnostic utility partition identified. I am hoping that I just need to replace the hard drive, but I did not make a restore disc before it crashed. Which of the drivers I need to restore the computer to it's factory settings.
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Apr 8, 2013
We thought there was a hard drive issue on my laptop Dell sent replacement drive(It showed drive missing on diags). However, it appears the original issue was the drive was coming loose from the connector. Now anytime I set the laptop down or on the side the hard drive comes loose. We can not find any type of strap or screw that holds the hard drive in place. It is a model N5040. All screws were tightened and none appear to be missing.
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Mar 16, 2013
My Inspiron N5040 doesn't start at all. Looks like hard drive has crashed. My service tag is 9XS8LT1.
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Dec 20, 2014
I have Dell XPS 2013 laptop purchased in June 2013 with Windows 7 professional OS install in it. Suddenly the laptop stopped working giving an error message with complete black screen:
error: no such partition.
grub rescue >
When I took it to the service center they told me the hard drive of the system might have failed leading to such error. I am still unsure is it due to hard disk failure? On the top of that I have many important working files stored in the system for which I could not able to take back up. Is there any way I can retrieve my files? If I need to purchase a new hard drive which specifications I need to order. Unfortunately the system had only 1-year warranty period...
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Dec 14, 2014
N5050 had a failed hard drive - intended to swap with a replacement and reinstall from recovery disks - unable to do this so tried to download from
Download Factory Installed Software (My Dell Downloads)Access and Download Software installed on my PC from the Dell Factory
link isn't working ......
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Nov 26, 2014
I just run diagnosis in my laptop and got the following error.
Error code 2000-0142
Validation 55896
Hard Drive 0-S/N WD-WXH1A8148175
Status=7
PSA pre-boot system assessement
Hard drive: 0-DST short test
Test results: fail
Error code : 2000-0142
Validation : 55896
Msg: hard Drive 0-S/N WD-WXH1a8148175
How to overcome these errors.
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Apr 16, 2013
I have Dell Inspiron 1564
The dell support center PC Check showed my hard drive funnel seek test failed. Before I ran the PC check, the laptop flashed and shutdown. I restarted in safe mode and backed up all of my files, shut down the laptop again and restarted.
I am currently rebooting the laptop, and have inserted the Dell Diagnostics and utilities CD and testing my hard drive. the following error code keeps occurring..No additional sense information
Test Results: Fail
Error Code: 0F00:1332
Msg: DISK - Block 4507 : Interrupt Request (IRQ) did not set in time
The same message also occurred with the following Block Numbers, with the same error code:
45077746, 45077826, 45078082, 45078210, 45078338, 45078466, 45078466, 45078594, 45078722, 45078850, 45078978, 45079106, 45079234, 45079490. 45079618, 45080002, 45080130, 45080258
these are the block numbers so far, the test is still running.
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Jan 20, 2015
I have a Inspiron M5040 (mid 2011) I ran a system test and was informed that there was a drive critical error with a hard drive ST95032 5AS SATA Disk Device FAILED... What does that mean, is it fixable and how much?
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Apr 1, 2013
I have a dell Inspiron n5040 laptop . from yesterday I have been facing a problem that my laptop won't turn on and it just beep , beep and beep . The day it's start happening before that day I mean previous day some writing appears what says I don't remember hard ware or something is not working or so and it just turn off .
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May 5, 2009
My xps 1530 is about a year old. The hard drive has failed 3 times now. The first two times I got a bit of advance warning with blue screens and error messages. This time no warning.
Rebot and error message that hard drive can not be found. I tried reseating the drive a few times and nothing. I have the solid state hard drives.
Is this a problem of the hard drive or the lap top? Can I request a regular hard drive from dell this time?
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Feb 26, 2013
I am using dell inspiron N5040 laptop from last 1.5 years. from last 2 months suddenly its going to blank screen. There is no sound at that time.
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Mar 10, 2013
I am having some troubles. Inspiron 15 N5040. The hardwire connection works, and the modem connects wirelessly to other devices, such as my Apple itouch and my roomate's laptop; but when my laptop tries to connect it says Unidentified network, no internet access. I have been editting setting and trying everything i can think of for?
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Apr 1, 2013
I have the Dell XPS L501x and am now getting a failed message when the SMART Short Self Test is run. The message says:
"Your drive indicates that a failure may be imminent. Backup all important files and replace drive."
The hard drive is SAMSUNG HM640JJ.
A couple of questiions please:
1. I take if that this is a legitimate error message as opposed to some system glitch.
2. If I buy another SAMSUNG HM640JJ drive how can transfer the data from the old to the new.
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Feb 8, 2013
I'm trying to load a new hard drive for my Dell Studio 1557 LT due to the original failed. I've worked on many PCs and LTs before and loaded software so I know the basics and then some. Problem is, when the LT boots from the OS from an external dvd drive -Win 7 64 when it attempts a write to the hard drive at the same point in the installation every time it blue screens then reboots. I cannot capture the blue screen info due to the immediate reboot. I have tried many utilities and other hard drives but the LT wont let me write to the hd to load an OS. I tried loading a hd from another pc then install it into this LT, same results blue screen then reboot. Very strange as if the LT wont allow a new hard drive or OS to be loaded. I've been trying to get this loaded for a week now and have tried everything. The hd was even DoD low level formatted too. Is there s Dell disk I need to get it started ?
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Sep 15, 2014
Here are the basics:
Computer: HP 2000
OS: Windows 8
Problem:
Hard Drive Short DST Check: Failed
Failure ID: Q0C5W3-6KU67W-MFGJWJ-60T203
Product ID: D1E81UA#ABA
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Mar 11, 2010
I have been asked to recover a HP Mini 210-2080ee with a failed hard drive. I am unable to source a recovery DVD or USB since the machine was bought in the Middle East and the media is not available in Ireland or the UK.
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Feb 16, 2011
I tried to update my bios to A07 -> A11 (the lastest). But the update failed. Ok. I just close the updater. I open Google Chrome, surf on the Internet etc. After 10 min, I shut off my Dell computer normaly. Now when I turn my MiniPC on, it just doesn't do anything... My hard drive doesn't starts. The screen stays black...
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Mar 11, 2013
My T500 was slammed very hard one day, once I reboot, it worked for half hour and gave up. I tested it via BIOS, it gave me error code 0000 read verification failed.
I presumed the HD is dead, inserted a healthy one inside and works fine for a couple of hours and gave up again, tested through BIOS gave me the same error code.
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Jan 3, 2009
Something recently happened to my laptop, and now whenever I boot up my laptop, I get a message stating that "No drive detected", and I don't know if the hard drive might be damaged or not.
I tried connecting the hard drive directly to a desktop pc since it's a sata hard drive, but my desktop pc just froze on the boot screen whenever this hard drive was connected.
I also was going to try and use a hard drive external case to maybe connect it to the pc this way, but I wasn't sure if it would work
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Mar 15, 2010
i bought a new hard drive, and it has a load of space i will not use, so was thinking of adding both the recovery partition and diagnostics partition, But have some questions of how i would even do that. First, what would i do, just create a couple of blank partitions?
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Oct 25, 2014
I have a HP 15 Notebook PC with no dvd drive recently I was sent the system recovery cds from HP. I dont have an external dvd drive. What i do have is a Toshiba Satelight laptop with Widows 7 and a good dvd drive. Also I have a 500 GB external hard drive. I was thinking maybe I could copy the disks onto the external harddrive with the Toshiba dvd drive. Then attach the external hard drive to my HP 15 Notebook by usb port and install Hp recovey disks from the external hard drive.
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Dec 28, 2009
Laptop is an Acer Aspire 1640. 2.26GHz, 2gb RAM.
Laptop was working fine with the factory Hitachi HTS541680J9AT00 80gb drive.
I purchased a Samsung HM160HC 160gb drive as it's supposed to be the fastest PATA laptop drive available.
I put it in and the laptop just kept saying "no operating system found" with the XP disk in the drive.
I tried several optical drives and got the same issue with all of them.
I then hooked a USB optical drive up and it wouldn't boot from it.
I removed the internal optical drive and the system then booted from the USB drive and loaded Windows fine.
I just assumed it was a fluke and once Windows was done loading I removed the USB drive, installed the factory internal optical again and turned it on...
"No operating system found".
This is where I'm stuck. If I remove the optical the system boots into Windows fine. There were no issues like this with the other hard drive.
I have tried setting the hard drive as Master, Slave, and Cable Select with no change.
Laptop has the newest BIOS.
Samsung does not offer firmware updates on their hard drives.
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Mar 24, 2013
I bought the machine t430 thinkpad three months in the United States.
Currently the program to check the hard drive by LSC, the error message is: Targeted read test Failed
Diagnostics
SMART status test Passed
Targeted read test Failed
Random seek test Passed
Funnel seek test Passed
SMART short self-test Passed
SMART drive self-test Passed
The time machine is still time 8 months warranty. Hitachi Hard Drive 500 GB 7200 rpm / min
Is it due to the speed that new hard drive used for 3 months has been corrupted? In case of warranty, Lenovo does not provide a Windows license again, right?
The parameters of the hard drive
Hitachi-HITACHIHTS725050A7E630-TF1500Y9HK360B
Result code: WHD01V002-UI7X0H
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Jan 24, 2015
Using my inspiron 2330 (only 18mths old ) as normal next thing it tells me it encountered fault and has to reboot anyway it keeps saying scanning and repairing drive (c) then does not allow me to log in so i manage to get into bios to do a scan and it guves me a error code of 2000-0142 validation code of 112406 and and then says harddrive 0-s/n wd-wmc152946178
When i finally manage to log in my desk top screen is flashing and keeps telling my hard drive fault ....
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Apr 11, 2013
I was wondering how much you are into the diagnostic beeps our Dells now and then are providing.
A friend of mine used an external multi battery (suitable for other devices and laptops) devicee to charge her laptop (I believe it had something to do with solar energy..?) That didn't work out so well and afterwards the laptop smelled after burning rubber.
She handed it over to me but so far I didn't find out what the sound means. I read through the official service manual. The only suggestion I am getting is that I should contact a service provider. However, that does not seem to be most cheap solution.
Respective sound is provided : [URL] ....
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Jan 3, 2015
My laptop hard drive is about to fail and I plan on replacing it myself. However, if I'm unable to locate the original system drives, rescue disk, or Windows 7 software, what files do I need to make sure I copy before installing the new drive? I may go ahead and purchase a new copy of Windows and do a clean install but I'm concerned about the BIOS and other drivers.
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Feb 12, 2013
cant run launch diagnostic download. Today when I opened laptop from "hibernate" I got a blue screen that said "windows crash dump". My security is updated and running. Doesn't look like anything has happened. Who do I contact for this?
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May 10, 2008
I have done some research, and found some 500gb SATA HDD's for laptops, but I have noticed that they are 5400rpm. The fastest large drive I have found is a new Hitachi, 320 7200rpm drive (which is supposedly coming out and will probly cost a fortune) Some told me that the speed doesn't make a difference when they are a big drive. If I get a 5400 rpm drive will it kill my gaming (oblivion, Half life 2, Bioshock, etc.
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Apr 20, 2013
My daughter dropped her XPS15 laptop.
Trying to start it up now, we get beeping at about 1 second intervals.
A very brief message then pops up, part of which says: PXE-E61: Media test failure, check cable
We then get a screen showing options for the Boot Priority Order.
Choosing Hard Drive, the next message says no hard drive detected.
I've checked nothing has been dislodged by the fall and the hard drive is secure.
Can we retrieve data from the hard drive if that is what's the problem?
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