Dell Inspiron 15R 5521:: AMD Graphic Card - Screen Suddenly Went Black While Watching Video
Feb 3, 2013
My Inspiron 15R 5521 encountered a problem soon after a bought.
The spec of my laptop is:
- intel i7 dual core 3537U-2Ghz
- win 8 64-bit
- AMD Radeon HD 8730M
- screen resolution 1920x1080
The problem is:
The screen suddenly went black when I was watching tutorial about using Windows 8 from the Start Screen, which immediately closed the video, and a few seconds later the start screen appear. When the start screen appear, the size of the tiles and the fonts became smaller then before the black out happened. Then a warning box appear saying "No AMD graphic driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware".
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Dec 1, 2014
I m using dell laptop since 2 years ,last week i try to update my pc with windows latest graphic update unfortunately after update the screen became blank with cursor blinking on it. Now I couldn't access my pc. Safe mode also not working,tried to get in through last known good configuration but it doesn't work.
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Dec 23, 2014
I've had a problem with my LCD for a while now. For around six months the screen sometimes turns black unless it is at a particular degree to the keyboard. For example, at 90 degrees there is a good chance that the screen will flicker and will mostly be black. More than 90 usually works.
Couple days ago I turned my laptop off and before it shut down left the room. When I came back after 15 minutes I heard the beeping sound. I turned the laptop off immediately. After that, every time I turn on laptop, nothing happens apart from beeping. I tried 'D' and then turn on. Also f12. Nothing changes, screen stays black. I also removed battery and pressed on turn on in order to get rid of excess charge.
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Jan 25, 2015
I was surfing internet on my dell inspiron 5521 an battery level was around 72% it suddenly goes off. It was not a turn off or windows error. I feel it was something from inside hardware because it is not turning on by pushing on button and tried to charge him but charging light did not on but adapter light was on that means adapter is fine. I have removed the battery and puts it back but no power for laptop. There is not a error soon total no power.
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Aug 1, 2007
2 days ago, when starting my computer (Windows logo after POST), my screen suddenly went black. After 20 seconds it changed to my external screen as normal. This made me suspicious as my screen usually goes black only for 2-3 seconds during startup.
After startup I tried changing back to the internal WUXGA screen on the laptop by pressing FN+F8.
What happened then was that from the left side of the laptop, I heard this weird high-frequency scratching sound. The screen went on for a fraction of a second ( I could see the desktop ) but then it instantly went black again.
What can be causing this?
I installed the WUXGA screen myself about half a year ago. Can this be caused by loose cable connection or something like that?
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Oct 6, 2014
My aspire s3 screen suddenly goes black. When I connect it to HDMI I can see the display on the HDMI device. When I disconnect HDMI the screen display comes back but again goes black after some time. It is a hardware problem or some settings to be done. This display problem happens when I restart or power on the note book.
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Feb 9, 2009
i have a problem with my 2 year old vaio sz. Since some weeks, screen turns black in irrregular intervals. The system is still available, but i can't see anything on the screen. The only solution is to push the power button an switch to standby mode. Afer pushing the power button again, the system comes up again and the screen turns on! The problem only occured in battery mode.
I tried nearly everything to fix the problem. I reinstalled Windows XP, tried different power management settings... nothing worked.
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May 18, 2009
an issue I have, regarding video playback. Whenever I watch a video file on my HP DV6T, the playback seems rather grainy.
The video playback seemed much more clearer of a picture on my dv5z, and I am wondering if it has to do with the resolution.
Could this be because of the 16" 1366x768 resolution?
All I want is to be able to watch my movies or video files FULL SCREEN, and in good video quality.
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Mar 30, 2013
when playing games on battery suddenly screens turns black and i have to restart my laptop.
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Jul 30, 2012
I have Inspiron 1525. I want to add a graphic card to it. Is it possible to add a graphics card? If possible mention which graphic card will support. I want to play fifa 13. with out graphic card it is not possible.
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Mar 25, 2013
I just bought this new computer, an inspiron 17r se 7720 and whenever i try to open the nvidia control panel it says that in the system there isn't an nvidia graphic card when actually its there.
The graphic card its an nvidia gt 650m with 2gb of dedicated ram. I tried to flash the bios to the latest update but nothing. What can i do?
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Nov 16, 2014
I have a Dell Inspiron 5521 laptop. it does not boot. No light on screen at all. on power on it makes a loud clicking sound that seems to comes through the speakers. it has seven distinct clicks, a pause and seven clicks a again. I have removed the hard drive and it does the same thing.
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May 8, 2014
I have a Dell inspiron n5110 with a dedicated graphic card. My laptop was running fine till yesterday but today as i started gaming on my laptop it started to shut down. I tried many things but to no avail. Then i uninstalled my nvidia graphic card and tried to run the game again it wroked just fine but as soon as i installed my nvidia card and triend running it on it the laptop again got shutdown. i searched the internet and found its wither my Power unit or my graphic card has become faulty.
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Dec 12, 2008
I'm trying to watch a video that's 1080p and it skips frames. My framerate will stay around 30ish but then every couple of minutes or so will dip down to 7. I would think my specs would be fine... any suggestions? For what it's worth, it's a matroska (.mkv) file and I am trying to run it in VLC media player.
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Nov 5, 2014
A number of weeks ago my laptop began to show vertical white lines on the screen, it has gradually gotten worse and now it is unusable. I have fallen outside warranty (couple of months). I have not dropped the machine, nor allowed any liquid near the machine.
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Feb 25, 2009
I was browsing the internet a day ago and I was on a "COLLEGE" website so i know this is not due to a virus. At this time all of a suden my screen went black.
I powered the laptop off and turned it back on, The Dell logo appeared but the screen was fuzzy and had some "tearing" i dont really know what to call it but it doesnt look right. Kind of like an old VCR playing videos. The screen then whent black after the windows xp splash screen. The laptop still boots to windows but it does not display anything.
I booted into safe mode, everything functions correctly and the way it's supposed to. I then booted into VGA mode same thing everything functions and works the way it is supposed to. I also ran some virus scans just incase, nothing was found.
Whilist in safe mode i changed the resolution down to 800 x 600 and still no luck after booting in regular mode.
In VGA mode i tryed to change resolution and the screen displayed some blue fuzzy lines then whent black.
After this I booted back into safe mode and done severeral diffrent System Restores at diffrent dates. Still no luck
After going through all this I am assuming this is a GFX card problem. The laptop is about 3 years old and ive played games pretty hard on it ever since. The card has defenitly gone through some some stress. Can anyone confirm this?
I know that the i9300 sells for about 400 working, and i checked on ebay for a card that is a whopping 180 bucks. Id just assume buy a new laptop. Then sell the i9300 laptop for parts because everything else works fine. Or maybe buy the card swich it out and sell it for a price. Maybe there is a way to fix it i dont know. can anyone help?
Lastly, i thought i would add that when i check the bios the card is recognized and it displays all the correct info for the card. IS there a way to tell for 100% that the card is bad?
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Dec 7, 2014
My computer will (most of the time when a browser is open, it seems to happen most frequently when I'm watching a video) begin making clicking and beeping sounds. I'm able to switch tabs and sound will play from the videos for about 20 seconds. After that the screen will freeze (I won't be able to switch tabs or close anything). I usually try to open task manager, but even that isn't an option. After waiting for my computer to shake itself out of this state, I hard shut down and then reboot. The computer has only "shaken" out of this state 2-3 times in 30 total occurrences.
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Feb 26, 2013
I am using dell inspiron N5040 laptop from last 1.5 years. from last 2 months suddenly its going to blank screen. There is no sound at that time.
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Sep 16, 2014
I bought new HP Pavilion 17-f001sm Notebook PC (Windows 8.1 x64), it worked perfectly for 3 days, and 4th day it crashed randomly while i was watching some video, from then it constantly crashes.
Sometimes its black or blue screen, sometimes it just freezes or restars itself, and once i got ''KMODE_EXCEPTION_NOTHANDLED'' message. Also my Dics usage was 80%-100% until i deleted McAfee.
All drivers are ''up to date'', have 2 coolers under it so it constantly low temperature, McAfee didn't registered any viruses, even tried to reboot it but it continued to crash.
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Nov 5, 2009
I have tried to put it in but there is a 1/4 in pin in the way. Is there a way to remove with out any harm. My Inspiron 9400 video card is having problems.
I have tried the 400 deg for 10 min but it did not last
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Oct 12, 2007
I've got a problem. I downloaded and installed the new demo for Time Shift. After it was complete it said it detected I did not have the latest drivers for my video card and I needed to download the latest ones for stable running of the game. So I clicked ok and it took me to a download of a Forceware driver (I've forgotten the numbers and have deleted it). After downloading it and running it, a box popped up and said I don't have the the compatible hardware/software to install those drivers (not exact words). So I thought ok, it will just exit and keep what I've got (dells stock 7900GTX driver). but after exiting the setup about 5 seconds later I got a blue screen stating a hardware error.
So I restarted my M1710 to notice blue dashed vertical lines on my screen and after the Windows XP loading page it would blue screen again so fast I cant read any of it. Now I can run in safe mode without the graphical screw ups on my screen. But the boot diagnostic detected no error. It displayed all those colored bars but there were weird glitches in them. I downloaded and re-installed Dells stock drivers to no avail. I searched my hardrive and registry for anything that said Forceware or the driver number and deleted all results. I system restored to no avail. So now I can only run in safe mode on a really ugly resolution.
What can I do before I resort to the 5+ day pain of return to depot service?....
Device manager shows no problems but says it can state the status of the card in safe mode. And I'm not technical enough to know how to use the event viewer to work out what went wrong.
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Feb 4, 2015
I have a Dell Inspiron 15 (N5040) and currently having problems with it. I was watching something this morning and suddenly the screen turned green and then shut off. It turns on but the screen refuses to. I first expected that the screen is just unplugged inside the computer so I tried to hook it up to my TV via Hdmi and oddly it didn't do anything.I took it all apart disconnecting everything and then reconnecting everything. Everything seemed to be in good shape. No signs of shorts. Then after letting it run I noticed it beep 4 times. According to Dell 4 beeps mean "Read/Write error." I don't know if they meant the ram or hdd so I tried isolating both sticks of ram and no difference. I tried putting in two different hdds, nothing different. Even if they were I don't know why the screen wouldn't turn on and the bios wouldn't try to load. I suspect that the gpu is just fried. Dell Inspiron 15 (N5040), Intel i3, 8 gb of ram. Windows 7.
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Apr 9, 2013
What horizontal and vertical lines on screen when turning on laptop, or a blank screen is?
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Jan 18, 2015
I am facing a severe problem of sudden crashing of windows and restart of window.............after restart it shows the message that window is recovered from unexpected shut down.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 16393
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800167C6FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that describe the problem:
C:WINDOWSMinidump11615-25740-01.dmp
C:UsersSparsh jain.Sparshjain-PCAppDataLocalTempWER-122632-0.sysdata.xml
Read our privacy statement online:
go.microsoft.com/fwlink;clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:Windowssystem32en-USerofflps.txt
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Dec 20, 2009
I've just received a 1440 as a system exchange. Mine has the Intel graphics. Is it safe to assume that the Intel graphics are integrated into the MOBO? The 1440 is apparently available with an ATI 512MB card.
I'm guessing there is no chance I could pick one up and stick it in this thing?
It still shocks me that I have the ability to throw 8gigs in a laptop. This is a replacement for an E1405 and my I9300 is still my go-to laptop.
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Apr 24, 2009
I was wondering if there is any way to switch or add a graphic card on this laptop. It's probably built in the motherboard so the switch might be impossible. But someone told me maybe there is an empty slot.
Do you guys know??
Stupid thing, I was told the graphic card in there supports OpenGL. The thing is, it supports it "partially".
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Mar 26, 2010
I currently have 8600M GT.
I take I can't upgrade to anything else?
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Apr 9, 2009
Ok I have a question that has me a bit confused. I have an inspiron e1505/6400 that has the ati x1400 video card in it.
Now when I recently tore down the laptop I noticed the the heat sink goes over the CPU and another element which everyone says is the GPU. The cpu had thermal grey gunk and the gpu had a purple thermal pad on it.
My question is, if I have the ati card isn't that my gpu? Didn't make sense that the intel 945 board has a gpu if there is already a video card handling graphics.
Also is there anyway to monitor the temperature of the GPU? All the applications I have tried are just showing me cpu temperature and not gpu.
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Nov 10, 2008
if it's possible to upgrade the Inspiron 9000 video card to allow latest games to be played?
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Sep 8, 2009
I am a long time Dell Inspiron 9400 notebook user. I bought this notebook on February of 2006. So, the notebook is now about 7 months out of its 3 year NBD warranty, which sucks massively as the nVidia GeForce Go 7800 video card has developed some display glitches.
I am having random BSODs with error code: BAD_POOL_CALLER - Attempt to reset the display driver and recover from a timeout failed. After restarting the machine, I can see lots of display glitches both on my external 27" Dell monitor and the notebook screen.
I have run extensive diagnostics - no issues were picked up with CPU, RAM or HDD.
Mind you, the motherboard on this notebook was completely replaced last year due to faulty USB ports.
Questions:
1. What are the chances of paying Dell to extend the warranty? I still would not want to completely ditch this notebook for another year or so.
2. I obviously have to pay for a video card replacement out of my own pocket. What are my best options? Just find a suitable video card on eBay - is that it?
3. Considering I no longer use this machine for gaming, mainly for web browsing, and .NET application development & testing, what is the cheapest video card that will do the job?
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