Dell :: Screen Suddenly Went Black
Aug 1, 2007
2 days ago, when starting my computer (Windows logo after POST), my screen suddenly went black. After 20 seconds it changed to my external screen as normal. This made me suspicious as my screen usually goes black only for 2-3 seconds during startup.
After startup I tried changing back to the internal WUXGA screen on the laptop by pressing FN+F8.
What happened then was that from the left side of the laptop, I heard this weird high-frequency scratching sound. The screen went on for a fraction of a second ( I could see the desktop ) but then it instantly went black again.
What can be causing this?
I installed the WUXGA screen myself about half a year ago. Can this be caused by loose cable connection or something like that?
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Oct 6, 2014
My aspire s3 screen suddenly goes black. When I connect it to HDMI I can see the display on the HDMI device. When I disconnect HDMI the screen display comes back but again goes black after some time. It is a hardware problem or some settings to be done. This display problem happens when I restart or power on the note book.
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Feb 9, 2009
i have a problem with my 2 year old vaio sz. Since some weeks, screen turns black in irrregular intervals. The system is still available, but i can't see anything on the screen. The only solution is to push the power button an switch to standby mode. Afer pushing the power button again, the system comes up again and the screen turns on! The problem only occured in battery mode.
I tried nearly everything to fix the problem. I reinstalled Windows XP, tried different power management settings... nothing worked.
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Feb 3, 2013
My Inspiron 15R 5521 encountered a problem soon after a bought.
The spec of my laptop is:
- intel i7 dual core 3537U-2Ghz
- win 8 64-bit
- AMD Radeon HD 8730M
- screen resolution 1920x1080
The problem is:
The screen suddenly went black when I was watching tutorial about using Windows 8 from the Start Screen, which immediately closed the video, and a few seconds later the start screen appear. When the start screen appear, the size of the tiles and the fonts became smaller then before the black out happened. Then a warning box appear saying "No AMD graphic driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware".
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Mar 30, 2013
when playing games on battery suddenly screens turns black and i have to restart my laptop.
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Apr 26, 2013
I have a Studio 1558 laptop running Windows 7. Recently, when I open an application (ex. Microsoft Word, McAfee, Excel), the screen fades to black, stays black for 2-3 seconds, then pops back up. It has happened at a few other times too, but I don't recall the specific circumstances. The laptop is 2 1/2 years old, unfortunately out of warranty ....
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Feb 26, 2013
I am using dell inspiron N5040 laptop from last 1.5 years. from last 2 months suddenly its going to blank screen. There is no sound at that time.
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Jan 25, 2015
Have a Latitude E5420 and the screen suddenly turn dark. Still can see a bit but sometimes will return to the normal for while. Is this because of the parts has lose? Should change the monitor? Or related to the driver?
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Feb 4, 2015
I have a Dell Inspiron 15 (N5040) and currently having problems with it. I was watching something this morning and suddenly the screen turned green and then shut off. It turns on but the screen refuses to. I first expected that the screen is just unplugged inside the computer so I tried to hook it up to my TV via Hdmi and oddly it didn't do anything.I took it all apart disconnecting everything and then reconnecting everything. Everything seemed to be in good shape. No signs of shorts. Then after letting it run I noticed it beep 4 times. According to Dell 4 beeps mean "Read/Write error." I don't know if they meant the ram or hdd so I tried isolating both sticks of ram and no difference. I tried putting in two different hdds, nothing different. Even if they were I don't know why the screen wouldn't turn on and the bios wouldn't try to load. I suspect that the gpu is just fried. Dell Inspiron 15 (N5040), Intel i3, 8 gb of ram. Windows 7.Â
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Jan 18, 2015
I am facing a severe problem of sudden crashing of windows and restart of window.............after restart it shows the message  that window is recovered from unexpected shut down.
Problem signature:
 Problem Event Name:                       BlueScreen
 OS Version:                                         6.1.7601.2.1.0.768.2
 Locale ID:                                            16393Â
Additional information about the problem:
 BCCode:                                              d1
 BCP1:                                                   0000000000000028
 BCP2:                                                   0000000000000002
 BCP3:                                                   0000000000000000
 BCP4:                                                   FFFFF8800167C6FD
 OS Version:                                         6_1_7601
 Service Pack:                                      1_0
 Product:                                              768_1
Â
Files that describe the problem:
 C:WINDOWSMinidump11615-25740-01.dmp
 C:UsersSparsh jain.Sparshjain-PCAppDataLocalTempWER-122632-0.sysdata.xml
 Read our privacy statement online:
 go.microsoft.com/fwlink;clcid=0x0409Â
If the online privacy statement is not available, please read our privacy statement offline:
 C:Windowssystem32en-USerofflps.txt
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Feb 15, 2015
Today I was using my laptop (Acer Aspire 5742G) normally and then suddenly my screen freezes and turns off. The picture at that moment when the screen froze was covered with green horizontal lines and some small green squares and then the screen  switched off while the laptop continued to operate normally.
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I tried to restart my laptop, but the screen does not turn on, and looks like laptop is working normally because I can hear the windows login  sound (led indicators for WIFI and read data from the HDD are working). I tried to connect the laptop and TV via an HDMI cable, but the TV does not get any picture.Â
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Feb 24, 2014
My Dell XPS 15z model laptop display screen is suddenly turning to noising with vertical and horizontal scattered color lines. This is happening every 15 to 30 min and when the mouse cursor is activating after automatically resuming the screen normally.
cs_setInnerHtml('video_a6abdc71-398b-44c0-a184-952b80b1f1be','');
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Mar 25, 2013
I have a HP Pavilion G6 2302ax laptop. When i uses google chrome, sometimes the screen gets some grains and suddenly becomes blue. A message is displayed saying that the system encountered an error and need to be restarted. The error is "SYSTEM_SERVICE_ EXEMPTION".Â
I am using the high performance graphics for running google chrome.
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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Feb 25, 2009
I was browsing the internet a day ago and I was on a "COLLEGE" website so i know this is not due to a virus. At this time all of a suden my screen went black.
I powered the laptop off and turned it back on, The Dell logo appeared but the screen was fuzzy and had some "tearing" i dont really know what to call it but it doesnt look right. Kind of like an old VCR playing videos. The screen then whent black after the windows xp splash screen. The laptop still boots to windows but it does not display anything.
I booted into safe mode, everything functions correctly and the way it's supposed to. I then booted into VGA mode same thing everything functions and works the way it is supposed to. I also ran some virus scans just incase, nothing was found.
Whilist in safe mode i changed the resolution down to 800 x 600 and still no luck after booting in regular mode.
In VGA mode i tryed to change resolution and the screen displayed some blue fuzzy lines then whent black.
After this I booted back into safe mode and done severeral diffrent System Restores at diffrent dates. Still no luck
After going through all this I am assuming this is a GFX card problem. The laptop is about 3 years old and ive played games pretty hard on it ever since. The card has defenitly gone through some some stress. Can anyone confirm this?
I know that the i9300 sells for about 400 working, and i checked on ebay for a card that is a whopping 180 bucks. Id just assume buy a new laptop. Then sell the i9300 laptop for parts because everything else works fine. Or maybe buy the card swich it out and sell it for a price. Maybe there is a way to fix it i dont know. can anyone help?
Lastly, i thought i would add that when i check the bios the card is recognized and it displays all the correct info for the card. IS there a way to tell for 100% that the card is bad?
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Aug 17, 2012
Every time I start up my computer, it flashes the Dell logo loading screen, and then displays this message on a black screen:Intel UNDI, PXE-2.1 (build 083) Copyright (C) 1997-2000 Intel Corporation.
This Product is covered by one or more of the following patents: US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625Realtek PCIe FE Family Controller Series v1.19 (08/10/09)I tried hitting escape or enter but doesn't work. I ran the diagnostics but shows that everything is fine.
I tried hitting f8 to get into safe mode but again nothing.
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Feb 13, 2009
is the sony FW35V(customizable) on the sony style uk site a 1920x1080 a dual lamp LCD?
it says 16.4" H1080 WXGA++ (1920 x 1080) Widescreen X-black LCD screen with built-in "Motion Eye" Digital Camera, but is it a 1920x1080 dual lamp, multiple lamp(how many?) orr single lamp? make sure its the fw35v not the fw35x. the fw35v is the one that costs £60 to upgrade the screen. the fw35x says HD1080 (1920x1080) X-black LCD with multiple lamp, which im guessing is a dual lamp LCD right? also is the Dual lamp worth it for £60?
what does it do? give brighter?, sharper?, more deep and rich colours? or something else?
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Feb 3, 2015
I have pavilion dv7, so far I had no problem. Now, when I login it logs in but then instead of showing me the home screen, it goes into blank black screen. It has just started to happen and I hope there is another way to make it work without rebooting the whole system.
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Nov 20, 2014
Hp Pavillion 15 startsup with black screen, after 2 min login screen pop-up and disappears, laptop is 10 months Old, mot daily used
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Aug 11, 2014
For the past few months I've had issues with my display on my laptop. Â At times I would start the computer and it would either go to a black screen and take a very long time to load or I had to restart it to get it to go to the start screen.
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Dec 20, 2008
How black is your RGBLED screen? If you look at the black screen (say, black desktop background) in a completely dark room, is the screen uniformly black? Mine has some slightly brighter "shadows" (well, it's actually the opposite of a shadow) towards the middle of the screen. Granted, this is a tough test for a laptop LCD, but for that kind of money I would have expected more. My M90 certainly does better in that regard, but I do seem to recall that the screen on that laptop had a similar issue, and did improve over time.
So, is what I am seeing normal, or should I get them to give me a new LCD?
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Sep 12, 2009
I have a three year old E1705 and after several minutes using it the screen flickers a tad bit then goes black.
I can shut if off but it will not go back to normal until it wants to. Sometimes this is a half hour or sometimes several hours almost as if it is to hot but the CPU temp is normaly 45 C to 50 C.
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Jul 28, 2009
Yesterday while I was on my XPS 1530 laptop, the colors on the screen turned all screwy and then it crashed to blue screen. Odd...
It happened about 5 more times until when I tried to turn on my computer, the backlight on the screen would go on, but the screen itself would remain black.
I can actually hear it booting up normally, it even makes the window log-in noise, but there is simply no image on the screen at all. I even hooked up my external monitor to my laptop, but absolutely nothing comes up on it.
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Jul 17, 2008
I have a dell xps m170 (2 and a half years old) and last 2 days im getting "funky" display problems...
Initially i got a black screen while in windows...nothing to do but reboot. That worked a couple of times...then after rebooting i get a "whiteish" screen that gradually got blacker from outside in..id say it looked like dark storm clouds
I also noticed that the laptop had gotten a lot hotter than normal...this had been gradually happening over time...so much so that i invested in a laptop case / pad to rest it on while working on it..anyways..after reading some threads here i grabbed some monitoring software and logged GPU temps of 70 spiking to 90ish...CPU from 55 to 90's...
Then the funniest thing happened, in order to boot up and avoid the "whiteish" screen and boot into windows i noticed if i attached an external monitor it worked more than if i didnt !! (no idea if this is relevant).
When i did get into windows...it'd look normal for a while, 10 mins or so..then go black (flicker) and id get a diff display res appear (bigger icons n such)..then what i can only describe as red..sometims yello dots, maybe 4 across (width ways ..like bars of them) running the full length of the screen...
Again after reading some threads decided to run the dell diag...That showed me some errors when it did the video test(i think)
Quote:
Error Code : 5300:0119. Detected a failure while writing and reading video memory. Video mode DH (320x200x16) Address A0044h expected to read 0h but read 101010h instead
he above error message was repeated quite a lot with different references to numbers...
Am i screwed ?? Do i have any options at all...Must point out im NOT a gamer at all...so graffix card isnt an issue, if indeed i can replace it?
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Apr 27, 2009
When I start up my laptop the Windows splash screen loads but with vertical lines then the screen shows random fuzzy lines and colours and then the screen goes completely black and nothing happens.
At first I restarted and ran in Safe Mode and ran CCleaner which after restarting worked for a short period but then would suddenly go to a black screen and one occasion went to a blue screen with the following message
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity Check/Memory Parity Error
*** The system has halted *** .....
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Feb 28, 2010
dell inspiron 1525 Laptop and I've been having this problem for 2 days now .. when I try to shut it down ..
only the screen turns black but the HD and everything is still on !! and I have to press the shut down button to shut it down !!
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Apr 1, 2010
So I just got my new 1647 replacement set up finally and one thing I keep running into is an INCREDIBLY long black load screen between the windows 7 animation thingy and when you actually log in..
Even the windows 7 animation takes longer to load than normal...Than I get a black screen for a good 2 minutes before my mouse then shows up then about another 30 secs I get the login finally...
Whats going on? I have my old 1640 side by side and it boots instantly!
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Aug 22, 2009
Just a few coke drops spilled on the upper right side of the keyboard. Right around the backspace key.
At the moment it happened, the lcd starts flipping out, eventually turns solid white, then shutting down.
Did a complete disasemmble and cleaned every piece with contact cleaner. The laptop functions 100% now....except one small irritation..
The screen goes black at random. Sometimes 30 seconds after boot...sometimes 5 or 6 hours...The Power indicator, baterry light and wifi lights all stay on green as if the computer is still running. I have to hold the power button down to shut it off and it reboots with the desktop recovery white screen.
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Dec 15, 2007
So last night I replaced the motherboard and Video Card on my E1705. Everything booted fine. There were a few things I needed to fix, but the computer worked. In doing so I noticed I only had 512 RAM, so one of the sticks wasn't being recognized. I figured I must have put it in wrong, so I took them both out and put them right back in. I then tried to start the computer, and the power light and numbers lock lights came on, and the caps and scroll lock lights started flashing. The screen was black and turned off after ~1 minute.
Did I fry my RAM, or is something wrong with the motherboard reading the RAM? This is freaking me out.
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Feb 18, 2010
Several times I have had my M2010 screen freeze and then not come up at all on a reboot.The machine is under warranty and typically they send a tech out with a motherboard which does not fix the problem. Then the tech who pretty much knows its the video card has them send a new video card which does fix the problem and the machine works beautifully again.
However, several months later the card blows again and I have to do the whole process again which knocks out my computer usually when I need it most. Now I keep all my data externally with exceptions of it breaking down (not how I expected it to work).Â
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