Dell Inspiron 15R SE :: Won't Start - Stays At Logo
Jan 15, 2013
I have a problem with my brand new Dell Inspiron 15R SE, that I bought yesterday.
In the evening I could use it with no problem, other than it unexpectedly disconnected from the wifi once, but otherwise it was OK.
This morning it didn't start at all, when I press power button the Dell logo appears, and it stays like that forever, nothing happens. The power and the Wifi LEDs are on, when the charger is connected, the LED is on too.
Tried to remove battery, but still no joy.
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Apr 13, 2013
I've had a Inspiron 17r SE 7720 laptop for about a month now, and it's worked wonderfully. However now when I go to start it up it gets stuck at the Dell Logo screen, sometimes the bar fills up and it goes to a black screen. And the bios don´t load, only show a loading bar but never loads, i try removing the battery and turn it on only connected to the electricity did not work. always hear the sound of the fan but does not load the OS...
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Feb 6, 2013
When I power up my laptop it won't go past the dell logo. I tried the removal of the battery test. I also tried running the diagnostics test and everything was good. There were no error messages. What can I try next?
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Sep 19, 2014
I was using my aspire yesterday to unistal an comodo anti virus program, then it stopped working. So I restarted the computer. it turn on but stay on the Acer logo. i tried the reset (HOLD POWER BTTTON FOR 30 SEC ) . It turned on but it still stay on the welcome Acer logo. whats wrong?.
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Jan 2, 2015
Suddenly my PC started to stay for about 1 miinute at the HP logo during boot time, usually it took only a few seconds. There was no hardware change at the time of period of the start of this problem. These are the things i tried to solve this issue, but without success
-formatting the laptop
-reseating the rams
-reconnecting the hard disk
-changed the hard disks
-updating the bios
-disabling floppy, CD/DVD drive and network adapter check for boot devices
laptop info
intel core i5 M450 2.4GHz
ATI Mobility Radeon HD 5650 1Gb graphics
4Gb ram ( 2 x 2Gb )
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Apr 17, 2013
I am currently using windows 8 as my OS. When I attempt to start my laptop the Dell logo flashes on the screen and the screen turns blank/black and sits there for a few min before displaying an empty bar and F12 Boot Options in the bottom right hand corner.
I have attempted to press F12 to try and load windows in safe mode but everything is frozen at this point.
Is there a way to determine if its a hardware issue or windows issue. When I searched for the issue I found some with a similar issue but the link provided for support was no longer valid
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Feb 6, 2015
i have a 2 day old laptop Aspire E1 with windows 7 wont start after welcome page screen stays black until i push ctrl alt del and then the task manager will start and i kill two procsess that say RUN ONCE then windows GO HEAD and start up and run fine .what is wrong .
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Aug 9, 2014
I have a HP G26 notebook pc, it has windows 7 on it and when I turn it on it only get to the windows start up screen with the little flashing logo and won't boot any further.. I have tried system repair, my back up disks.....
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Oct 13, 2014
Acer E5-471..... When I attempt to start my laptop it goes to the Acer logo screen and will not boot Windows 8. Only black screen and mouse pointer appear. How can i fix it?
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Jan 2, 2010
I had to uninstall the current driver. After this it auto installed the old ati driver.
I uninstalled this one as well leaving me with the bare bones driver that comes with windows. After installing the modded driver again and restarting it began to work again................................................
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Dec 19, 2012
We have a Dell Refurbished Inspiron M5010 for about a year. All of a sudden the battery is recognized but will not charge. It says it's plugged in and charging; but stays at 0%?
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Jul 4, 2009
No matter how many times i restart the labtop, it will first go black screen with dell log, then "resuming windows", then goes to the "logging off.." screen and stays there FOREVER. I tried to use both battery or AC power but they are just the same. I can adjust the lightness of screen using my keyboard but I cant see my mouse pointer anywhere on the screen so i cant click on anything.
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Feb 20, 2013
I have this dell inspiron mini 1012 with problems to charge, it always same plugged in, charging but it keep at 8% and if i disconect the AC the computer just shutdown.
i've reset to factory software like 3 times and its doesnt work at all so i just need to know if my battery just pass out.
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Jan 12, 2015
My Inspiron 5421 won't start. I can hear the drive start and after a few seconds I get a 4-beep code (RAM read/write failure). The warranty expired about 6 months ago.
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Apr 21, 2013
i have inspiron m5030 when i turn it on the screen stays blank and then it beeps 7 times, just keeps repeating.
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Mar 23, 2013
I received my new Inspiron Utrabook today . Everything was fine for the first time that I booted. When I tried booting the second time, it's stuck on the Dell screen. Tried hitting F2 as per the suggested posts but to no avail. And how do you remove the battery ?
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Feb 13, 2013
I just bought my Inspiron 14z Ultrabook three days ago. The first time works fine, but now it's frozen on the Dell logo screen.
I have been able to run a diagnostic test if I hit the f12, and it's all ok.
When I hit f8 and the bar is fully loaded nothing happens.
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Mar 12, 2013
I have a 14z that I purchased last August with Windows 7. It freezes at the DELL logo, and I cannot even do a F2 or F12 to try and get to any of the advanced menus.
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Feb 13, 2013
When I press the power button it will flash the dell logo then go black and sit there as long as I let it like that without changing. I've tried to research this situation and it seems this is a problem with these specific laptops. However, no solutions (like removing battery and ac adapter, pressing power for 1-2 min, reconnecting ac adapter, etc.) that seem to work for others have worked on mine yet. I'm concerned and starting to get extremely frustrated as I've only had this laptop for a month and a half. I'm a nursing student who has many tasks to complete on my (nearly BRAND NEW) computer daily and have a pretty nonexistent budget (which would explain my hesitancy to take it in for repairs somewhere).
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Jan 13, 2015
I have been given Dell inspiron 15 as a scholarship From a Firm..On start up it shows Firm logo instead of Dell logo..even when operating system is loading it shows the same logo.I have updated BIOS..More over installed a fresh copy of Windows 8.1.... But still see the same logo...I want Default Dell logo and default windows logo.What should I do.. If i set Boot option to UEFI (without Legacy Enabled).. It gives error that there is no disk ..
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Apr 12, 2013
I recently bought an Inspiron 14z and I rebooted it for the first time the other day after properly plugging it in and starting to set it up. It froze on the Dell logo and for some reason I can't use f2, f1, f8, or f12 at all to get to the boot menu to fix it!
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Mar 27, 2013
Ok, so I have this laptop (17R 5720) that I got in November. Um every time I turn it on, I get a blank screen just after the dell logo pops up.
I've tried taking out the battery and unplugging the adapter and holding the power button for 30 seconds and putting the battery back in. I've tried "D" + power, tried Fn + Power, tried F2 to get to the BIOS window, and I've tried F12 (which only got me to the Boot menu). Still nothing happens.
Don't know what else I can do. It looks like I only got limited access to technical support so I hope it's nothing major that I have to deal with.
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Jan 20, 2013
Been working on my laptop all weekend and took an hour break came back and when the laptop tried to boot up got stuck on the dell screen. The screen it is stuck on has the dell emblem in the middle and has inspiron under that and a progress bar that is completely empty. In the bottom left corner is has F2 Setup and below that has F12 Boot Options.
I have tried to turn it on and press F2 all that happens is the F2 becomes highlighted but nothing seems to happen. I can do the same for the F12. I have tried booting it while plugged into wall and when it's not doesn't seem to change anything. I have left it on for a while now and every few minutes the screen goes blank and makes a few clicking noises and a few of the lights on the top corner of bottom part of laptop flash. It then just gets stuck in the same frozen screen.
The laptop has a weeks worth of very important data I need on it....
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Apr 13, 2013
My Inspiron N5030 Laptop won't boot it gets stuck after the Dell logo. Then a "_" sign appears at the top left corner of the screen and then it just hangs.
I have already tried the Dell CD and run diagnostics with no problems found. Could it be a software issue or hardware as in malfunctioned hdd?
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Jan 14, 2015
Yesterday i have received my new Laptop Inspiron N3542 with Ubuntu. I have installed Windows 7 Ultimate 64 bit and on OS installation completes, laptop reboots continiously on DELL logo.
Troubleshooting:
1. Performed a diagnostic test from BIOS under F12 - Passed all hardware test and no failure.
2. Tried with Windows home basic and Windows Professional 64 bit no luck.
3. In BIOS only option available is AHCI.
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Jul 22, 2013
When I turn the laptop on it gets to the Dell logo screen then screen goes black with a cursor in top left corner but then it restarts again.Regardless if the F2 or F12 keys are selected or not, the systems restarts again. This cycle continues indefinately until I turn it off.
I have replaced the memory stick (brand new), the hard drive (brand new), the motherboard (used from ebay), and the processor (used from ebay) and still the same thing. I have tried it without the cd drive installed and same thing. I have tried it without the battery installed but with the power supply and same thing. I have tried turning it on with the windows disk in the cd rom drive and same thing.
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Mar 18, 2013
My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.
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Apr 3, 2013
I am having dell inspiron 1545...was working fine until last week when problem with screen started.
Whenever I try to turn on my laptop, it shows me dell logo and then it goes black... booting process is still on..and if you see screen in bright light you can see the process..
Now initially i thought that i need to replace my screen but it is showing dell logo so i am pretty sure that screen works fine, now my laptop does have the problem of overheating. is that is a problem????
and my laptop screen attachment to main body is not perfect too.
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Nov 11, 2008
My "open Box" aspire 8920 (Vista) wont startup.. but the Acer Arcade Deluxe will (without starting Windows)
When I exit Acer Arcade Deluxe, the screen shows a logo like XP but says only "Microsoft Windows Hibernating"
My Vista Logo has a round background where XP does not!
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Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
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