Dell :: Laptop Won't Sleep!
Jul 2, 2009
Recently I noticed that my laptop doesn't automatically sleep like it used to. I have the option set to '1 Hour' for it to sleep, but it just doesn't seem to work.
The screen turns off at the correct time and that, but sleep never kicks in.
It used to work fine. It worked perfectly to the point that it got annoying when downloading my larger Steam games as it would pause the download, so I would disable it (set time to 'Never') whilst downloading. I defaulted it back to '1 Hour' after my download had complete however.
Even when I set sleep to 3 or 4 minutes it still had the same problem. Also to note: I have my laptop plugged in to the AC (it's not running off battery) .....
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Apr 4, 2013
Dell XPS L502x
Windows 8 pro
+This has bugged me for a long time. Every time my laptop goes into sleep mode and the screen turns off the cpu fan turns on. It hits 100%.
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Jan 9, 2014
I just bought my new laptop. I have it for around 10 days. Everything was ok at first but after 3-4 days I decided to update to Windows 8.1. After that the laptop never wakes up after going to sleep no matter what I do.
It seems that others have the same issue. I tried uninstalling and reinstalling both display drivers, I removed a bluetooth device that had an error with 8.1 but I couldn't resolve the wakeup problem. I ran the power troubleshooter, nothing. Hybrid sleep in advanced power settings was already off.
It's really frustrating to have to do a hard reset everytime
My machine is an Inspiron 15 3537, i7 4500U, AMD 8850M, 8GB RAM, 1TB HD.
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Mar 15, 2014
I received a new Inspiron 15 7000 yesterday, and am experiencing the following issue:
Approximately every other time I try to either a) Turn On the laptop or b) Resume from sleep - the laptop freezes.
This is often accompanied by the backlit keyboard being lit and staying on. Nothing else happens. No screen etc. or other response. The only way to get the laptop to work is to hold down the power button to kill the machine, and try again. This usually works and the system starts in a seconds.
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Jan 5, 2014
It is a XPS 15 9530 and when set to sleep when the lid is closed the unit will not wake when the lid is opened. If I then press the power button it lights up and I hear a faint sound for about 20 sec (fan, disk, nothing weird) and then the sound stops. I never see anything on the screen. If I press the power button, again, then it says the PC wasn't shutdown correctly. Next, it runs some diagnostics for about 10 seconds and then it starts normally.
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Nov 18, 2009
I am getting a new hp laptop dv7t and in the past I have pretty much always kept my laptop in sleep mode when it was not in use. If I was going to not use it for a couple of days then I would turn it off. It is always plugged in since it is pretty much a desktop laptop.
What is the best practice for a always plugged in laptop?
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Jan 6, 2015
I put my laptop on sleep by closing the lid but after some time when I open the lid it doesn't show any display. I tried to on the laptop by pressing power button but it doesn't responding. I bought it around 4 months ago.
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Jul 8, 2014
I have recently purchased an HP ENVY 15t-j100 Quad Edition CTO Notebook Windows 7 Professional (PC Product #: E1P05AV). I'll usually close the lid to put it into sleep mode when I have to do something else. But when I open it back up, it has the "Start windows normally or safe mode" sreen. I've noticed that this only happens after a certain amount of time of being in sleep mode. If I wake it up prior to that, it works just fine. I hope that this can be resolved since this is a brand new laptop.
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Nov 10, 2014
I have just bought the above laptop and gone through the setup. I've only input 2 passwords, both of which I've written down and it appeared to have set up okay. Unfortunately, the laptop lid got shut down and it won't accept either of the passwords I've written down.
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Nov 2, 2009
I am convinced that the fingerprint reader is fine. There must be some issue with the driver perhaps, something incompatible with a recent Windows 7 software update?
Laptop working fine. I put it to sleep when I'm done and use the mousepad to wake it up. The fingerprint reader LED will blink, and I can swipe my finger to log on.At some point, after a few times of putting laptop to sleep and waking up, the fingerprint reader does not respond. No blinking LED. I swipe my finger and the reader does not respond at all -- doesn't even tell me that there was a bad read.If I log off and log back on again, no change. However, if I do a reboot, everything is fine--the fingerprint reader is working again.
My system is an HP dv6-6145dx. I am running Windows 7, with latest updates. The built-in fingerprint reader is running on HP Simple Pass 2011 v5.1 and Validity Sensor driver version 4.3.205.0. When I attempt to launch the Simple Pass interface, it loads the database but then the application vanishes. I tried uninstalling and then reinstalling the software, but this does not make any difference with the issue I noted.
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Oct 5, 2014
I've read other forums on similar issues, but I can't seem to find one that matches mine exactly.
System: Y410p with
1tb hdd
24gb ssd
intel i7-4700
8gb ram
64x windows 8.1 (came installed)
Problem:
When I put the computer into sleep mode, it goes into sleep mode without issue. It has stayed in sleep mode for a maximum of 8 hours, but usually before it hits this long the system will turn on. It seems to run random processes and overclock the processor as the computer gets very hot. It will do this until the battery dies, or if plugged in, indefinitely.
While it is doing this I have opened the lid, pressed every key, including power, with no response. Once, and only once, upon pressing the space bar, it had actually come to the unlock screen as though it truly was in sleep (except it was still overheating and on). Otherwise my only option is hard shut down.
I've just gone around it for a while now by shutting down every time and not using sleep. But today I had put it in sleep, and placed it in my backpack where it nearly cooked itself to death.I have tried:
-I have checked the wake_armed, which currently display NONE
-I have checked last_wake
-I have fiddled with hybrid shutdown.
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Dec 17, 2014
I have a acer aspire 7750 G with windows 8.1
When I take the laptop out of a sleep mode it goes immediately back into sleep mode. I do get the screen to enter my password but it's only there for like 2 seconds.
The second time I take it out, it works fine. Just a bit annoying that I have to do it twice pretty much 95 % of the time.
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Aug 19, 2009
My M4400 used to wake up from sleep when i open the lid, now i have to press the power button. This happened after i installed the latest drivers and controlpoint software ......
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May 2, 2010
i have a studio 15 just wondering what you guys prefer hibernate or sleep mode?
i find hibernate a cool future and useing it alot..
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Nov 28, 2009
When my Precision M4400 goes to sleep after I close the lid, it sometimes turns itself back on without opening the lid back up (it gets rather hot and the fan is running by the time I go to use the computer again, however, I believe the screen stays off).
This has really started to bother me lately as the heat cannot be good for the computer and I always have to turn the computer off by holding the power button after it does this because the screen won't turn back on.
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Mar 26, 2013
My dell xps 13 turns off when I press restart, and then never comes back on. If I hit power the keyboard flashes once and then nothing. It starts back up maybe one out of every 50 attempts. I am very disappointed in this product
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Jan 9, 2009
I just got my new covet, and installed an intel x-25m SSD as drive 0. I loaded vista64, all the updates i could find, and now i cannot sleep. The machine no longer does its pulsating power button thing, it seems to hang.
I just grabbed the latest drivers from Dell for the 3700m. Does anyone have any ideas? I did do some basic optimization for SSD like removing the page file, turning off readyboost and superfetch.
I will probably redo these and see if it comes back. Any ideas
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Nov 29, 2009
I've been having this issue for about a week or so. I thought perhaps it was because I updated the ATI driver, but I did a rollback and the issue still persists.
I have checked my battery settings and nothing stands out. I don't have my laptop set to go to sleep under any circumstances other then closing the lid, but during operation it will just go to sleep.
Has anyone else experienced this issue? I'm running Windows 7 64-bit. When it goes to sleep, sometimes the power button is unresponsive in waking the computer back up. It will take quite a while before I am able to do anything to get the computer back up and running.
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Jan 25, 2009
Even though in Power Options I have my Sleep button set to Sleep or Do Nothing (tried both), it hibernates my notebook!
I tried the sleep/standby function via the start menu and also 'when closing lid' and it works.
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Nov 23, 2009
DLL XPS M1530
Windows Vista
the laptop enters sleep mode (stand by), after close lid, and now it won't wake up!
I have tried clicking keys, restarting, shutdown, without battery only electr., etc. And nothing. Not runs. Displays black screen
I can not enter to BIOS, I can not use CD-ROM....Is sleeping
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Mar 6, 2010
So I have an xps 1640 and I just reformatted it. After this I noticed whenever I close my laptop,
the battery drains really fast when it is asleep. Has anyone had this problem, and is there any solution to this?
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Mar 5, 2009
I put my xps 1330 to sleep and ever since when I try to start it it displays nothing but a black screen with a pointer.
I have Ubuntu and vista dual boot. In vista I was kogged into both admin and guest account while putting it to sleep?
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Apr 29, 2010
When I put my computer to sleep, sometimes my screen goes back and continues to run instead of shutting down.
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Apr 6, 2009
I've had my Dell XPS M1530 Notebook for just over a year now and I've been having a problem with the lid and getting the notebook to sleep when closed almost since day one!
Essentially, closing the lid does not put the computer to sleep! The screen stays on and the computer stays on. I've checked in the power options and they are all correctly configured to sleep, but I've also tried configuring them to hibernate but this still does not work. I've tried almost all of the software options and settings that I can think of and also opening up the computer to see if there were any loose connections, but everything seems fine!?
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Feb 15, 2013
Just received a brand new Inspiron 17R SE 7720 and it won't come out of sleep mode after the lid has been closed. Power's fine (battery and mains lead) and sleep mode when the lids up is fine. If I set the power management to hibernate when the lid is closed that's fine as well.
Quick resumption of services via sleep mode is important to the way I work.
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Mar 7, 2013
Is there a way to put my Inspiron 15Z laptop into sleep mode by using only the keyboard? I know that I can do it by using Alt - F4, but that method requires me to close all existing open applications - would like to do it directly and not have to close down everything.
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Jan 7, 2009
My work gave me a new Latitude E6400. They replaced Vista with XP so I don't know if that is a possible cause, but whenever I try to put the computer to sleep (whether stand by or even hybernate), it freezes. You can see that it is preparing to stand by, locks up, never powers down, and can't get out of it. I have to hold the power button down and force a shut down.
I've been over the power management options, updated and reviewed the Bios, but am not sure where to go next. Is it a driver issue? I would hate to have to try and replace/update each and every one.
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May 9, 2014
I have a Dell XPS 17 l702x 3D model. I hve been having issue on sleep mode for the past few weeks. Whenever I put it in sleep its fine, however when I press power button to wake up from sleep I get blank screen. The power button lits, the hard drive spin for a sec then stop and screen stays blank. Only way to get out of that is to force shutdown and restarting. Its same when hibernating, fails to wake up.
On a side note BIOS is upto date and my laptop is still under warranty.
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Feb 19, 2013
I have a dell studio 15 that has been upgraded to windows 8 from 7.
I had disable all possible sleep mode in the power setting and advance power setting but the notebook still goes into sleep mode after a certain period of time.
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Aug 9, 2013
My new laptop will not wake when it has gone to sleep.
Neither the keyboard, touchpad, screen or the power button will pull it from its slumber.
The fan starts, the light on the keyboard comes on, but it will never resume.
I have to turn ut off by holding "down" the power button for 10 secs, wait a bit, and then turn it on again.
I found a hint somewhere else that the bug could be related to Intel smart start. I disabled it in the bios, and now the computer resumes like expected.
However after boot up I get an error saying that "it seems smart start has been disabled" or something like that.
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