Just received a brand new Inspiron 17R SE 7720 and it won't come out of sleep mode after the lid has been closed. Power's fine (battery and mains lead) and sleep mode when the lids up is fine. If I set the power management to hibernate when the lid is closed that's fine as well.
Quick resumption of services via sleep mode is important to the way I work.
My wife and daughter both have Dell Inspiron 1525's. My daughter's works flawlessly while my wife's has one irritating glitch. When the lid is closed, instead of going into sleep mode, it reboots itself. It doesn't complete itself though it always stops at the "windows shutdown improperly how do you want to restart" or something like that screen...it's the dos screen that says do you want to start windows normally or in safe mode, etc.
When it does this it never shuts off so I'll get home from work or I'll get up in the morning to find the fan has run all night...It was purchased in august and I'd hate for my wife to prematurely burn this thing up.
I've gone into ms config and one by one tried to isolate what the problem could be. Sometimes I have it narrowed down or actually got the culprit because once in awhile it'll do what it's supposed to do....then next time the lid gets closed it goes back to the existing problem.
So I have an Inspiron 17R SE 7720 that has all the latest drivers with BIOS A11 (Win 7 Ultimate x64)... I have all the power settings configured for correctly for sleep (no hybernate), however no matter what I try, I can't get the laptop to wake when the lid is closed via USB keyboard.
I'm using Logitech's Wave MK560 combo (unifying receiver) - both the keyboard/mouse have the wake option enabled in their hardware settings. I also have wake from USB enabled in the BIOS.
The interesting thing is that if I put the computer to sleep with the lid open, I can make it sleep/wake it from the Logitech devices. With the lid closed, I can only make it sleep - the only way to wake it up is to open the lid and press the power button.
Cliffs Notes:
Lid Open : CAN sleep/wake from USB Keyboard/Mouse
Lid Closed : Can ONLY sleep - won't wake unless I open Lid&press power button
I have an Inspiron 15R (5537) that has all the latest drivers with Dell BIOS A01 (Windows 8). I have the options for closing the lid set at "Do Nothing" for both battery and plugged in, however no matter what I try, when the lid is closed I can't get the laptop to wake via USB keyboard or mouse.
Both the keyboard and mouse have the wake option enabled in their hardware settings. I also have wake from USB enabled in the BIOS.
The interesting thing is that if I put the computer to sleep with the lid open, I can make it wake it from the keyboard or mouse. But with the lid closed, the only way to wake it up is to open the lid and press the power button.
Summary:
Lid Open : CAN wake from USB Keyboard/Mouse.
Lid Closed : Won't wake unless I open lid and press power button.
I've had my Dell XPS M1530 Notebook for just over a year now and I've been having a problem with the lid and getting the notebook to sleep when closed almost since day one!
Essentially, closing the lid does not put the computer to sleep! The screen stays on and the computer stays on. I've checked in the power options and they are all correctly configured to sleep, but I've also tried configuring them to hibernate but this still does not work. I've tried almost all of the software options and settings that I can think of and also opening up the computer to see if there were any loose connections, but everything seems fine!?
My 1410 has a very strange problem. If I put it to sleep with the lid open, it will properly stay asleep for hours and hours.
However, if I then close the lid, it will always wake up within 5 minutes (I can tell by the status lights). This happens regardless of the lid-closing action I have specified in Windows (hibernate, sleep, none).
If I tell it to hibernate on lid-closure, it will hibernate properly. If I tell it to sleep on lid closure, and close the lid, it will go to sleep and then quickly wake up again. What the hell could be doing this, and how can I fix it?
The laptop is a bone-stock aspire 1410, running windows 7-64, with up-to-date drivers and the latest BIOS (happened with old BIOS too).
I have a dell inspiron 3521 and lately it has been restarting whenever I close the lid. It has suffered no impacts and it is relatively new.
View 1 Replies View RelatedIs there a way to put my Inspiron 15Z laptop into sleep mode by using only the keyboard? I know that I can do it by using Alt - F4, but that method requires me to close all existing open applications - would like to do it directly and not have to close down everything.
View 1 Replies View Relatedmy two-year old laptop (Inspiron N7110 Windows 7 64 bit home) s refusing to wake from sleep. The power button just glows steadily and nothing happens at all happens when I press it to try to wake it. I have to hold the power button down to shut it right off, then restart.
I did a number of updates before this happened, including:
-update Firefox
-update Garmin Lifetime Updater
-update Intel My WIFI to Intel Dashboard
-update drivers for Bamboo pen tablet
-update Norton antivirus software
-sign into Dell PC Checkup on Dell Support Centre and downloaded and installed all their recommended updates.
I did another Dell PC Checkup just now and everything passed.
I uninstalled the video driver then reinstalled it from the Dell site. The problem was not resolved.
Then I updated the BIOS from the Dell site. Problem still not resolved...but now I have a new problem in that it hangs at shutdown. I get the little twirly icon and 'windows is shutting down' message with no other activity or blinking lights for >10 minutes , until I lose patience and shut it down with the power button.
At the moment I am just not putting it into sleep.
When I close the lid to my laptop it doesn't sleep. I did check the power settings and it is set to when the lid closes the computer goes to sleep. I've tried changing it to shutdown when the lid closes, but it doesn't even shutdown. I can still see the power light on when the lid is closed and I can still here my computer running. Everything was working fine, then it stopped working a couple of days ago.
View 5 Replies View RelatedMy Sleep button stopped recently. I installed TuneUp Utilities 2013. will this be a problem? There are three buttons on the top right of the key board. First one is working fine but the remaining two are not functioning. when I press them, button is glowing in white for a couple of seconds and nothing happening.
I generally use my lappy to listen to music and while it plays, I used to put the monitor off to save power. But suddenly it stopped working. Is this a hardware problem or something else? I tried restoring the power options but didn't solve the issue.
And my laptop is taking so much (around 15 minutes) for re-booting. Of course I have installed many programs. I make sure to remove all the un-necessary start up programs. I have a 8 GB RAM. But when compared to other laptops, it is taking really huge time to start!
I have a Dell Inspiron N5050 that unfortunately shuts down on its own or fails to respond when it goes to sleep mode. This doesn't happen every time it goes to sleep but it still happens quite frequently. When it shuts down on it's own, it displays a "Windows Did Not Shut Down Properly" message once it is turned back on. It very rarely displayed a Blue Screen of Death that mentioned something about drivers but this hasn't popped up in a while.
I've been in contact with a Dell representative for about a week now, having him call me every day to remote control my laptop and try something new. He updated all of the drivers he could find (I previously did this but he decided to go ahead and re-download them anyways), updated the BIOS (again, tried that already on my own), ran all sorts of diagnostic tools (the only one that he ran that I hadn't already run was the WinDbg X86 program), changed sleep settings (tried that on my own too), had me scan the entire computer for about 3 hours to check for hardware issues (It was one of the options under the F12 key when the computer first boots up and it came up clean), and yesterday he set up a new user account and had me use that for a day to see if the problems were linked to my profile (didn't even think about that one). It's actually caused the problem to occur more frequently to be quite honest. Today was especially bad, as the computer crashed 9 times and ended up deleting the newly created profile on its own in an attempt to repair itself.
I've had my Dell Insprion N5110 for about a year now with little issue, but lately this really annoying problem has arose. Every time I just close my laptop (to put it in sleep mode, essentially) and then open it back up... it wont turn on. The power bottom stays completely lit up (not blinking, like it would in sleep/hibernation mode) but no matter what I press, it wont turn on. I end up having to completely shut it down every time. i did update for BOIS and VGA nothing happen
View 5 Replies View RelatedSo I've had my Dell Insprion N5110 for about a year now with little issue, but lately this really annoying problem has arose. Every time I just close my laptop (to put it in sleep mode, essentially) and then open it back up... it wont turn on. The power bottom stays completely lit up (not blinking, like it would in sleep/hibernation mode) but no matter what I press, it wont turn on. I end up having to completely shut it down every time.
View 1 Replies View RelatedJust bought the new Inspiron 7537 with NVIDIA graphics card. The issue is when I try to wake it up after the laptop in a sleep mode, only the keyboard is light but the screen is black. I have to press the power button to shut it down.
View 6 Replies View RelatedI'm trying to understand why my new Inspiron 15 7000 series takes so long to start after being put to sleep as I don't believe it should take this long.
The power settings are configured to go into sleep mode whenever the lid is closed or the power button is pressed. If, after closing the lid, I re-open the lid within a short space of time, the laptop bursts into life almost immediately. However, if it is left longer, then when opening the lid, nothing happens and I have to (briefly) press the power button. It then takes about 30 seconds for the windows desktop to appear. This is simply too long!
I've also noticed that if the laptop is left idle and it "powers off", which is set to sleep mode then it again takes about 30 seconds to resume when pressing the power button.
The laptop is running Windows 8.1 64 bit and has 8gb of RAM and an i7-4510U CPU.
I have a 5 year old Acer laptop running windows 7, which is faster at starting from hibernate mode than this Dell Inspiron, which suggests that the Dell is actually hibernating, however none of the power settings are set for it to do this.
How to get this Dell Inspiron to start in a reasonable time from sleep mode as 30 seconds is not acceptable.
Recently a client of mine starting experiencing WiFi connection issues, specifically the wireless will not automatically reconnect upon waking. One note: the "Wireless Network Connection" shows several routers but simply will not connect. The only solutions are either to reboot the laptop or run the connection troubleshooter in Windows. I have checked for driver updates (none available) , adjusted the power setting ("Allow the computer to turn off this device to save power" is unchecked), and verified that the AV software is not interfering - all to no avail.
System details:
Dell Inspiron N5010
Window 7 Home Premium
4GB Ram
Microsoft Security Essentials
DW 1501 Wireless-N Half-mini card
When i put the laptop on sleep mode. sometimes it wakes up automatically, even though the lid is closed. what can be the possible issues?
View 1 Replies View RelatedI am not able to wake up my new laptop from sleep via USB mouse or keyboard. I would like to be able to do that because I usually keep my laptop lid closed, so the power button is not immediately accessible. I've searched the forums here and found similar issues with other models, and at least with the Inspiron 17R the problem was recently resolved with a BIOS update. I had no issues when using the same USB mouse and keyboard on an old XPS 8000.
Now for the details:
Model: Inspiron 15 (3521)
BIOS: A06
USB Wake Support: Enabled
Operating System: Windows 8 Enterprise 64-bit
Keyboard: Microsoft Natural Ergonomic Keyboard 4000
Software: Microsoft Mouse and Keyboard Center
Mouse: Logitech Performance Mouse MX
Software: Logitech SetPoint
If I go into Device Manager, and look at various devices, I see the following:
Human Interface Devices
HID-compliant consumer control device - no Power Management tab
HID-compliant device - no Power Management tab
Logitech HID-compliant Unifying device - no Power Management tab
Logitech Unifying USB receiver - no Power Management tab
Microsoft Hardware USB Keyboard - "Allow this device to wake the computer" grayed out
USB Input device - "Allow this device to wake the computer" grayed out
Keyboards:
HID Keyboard Device - no Power Management tab
Microsoft USB Natural Ergonomic Keyboard 4000 - no Power Management tab
Mice and other pointing devices:
HID-compliant device - no Power Management tab
Logitech HID-compliant Unifying Mouse - no Power Management tab
Universal Serial Bus controllers:
Generic USB Hub - "Allow this device to wake the computer" grayed out
USB Composite Device - no Power Management tab
USB Root Hub - "Allow this device to wake the computer" grayed out
USB Root Hub (xHCI) - "Allow this device to wake the computer" grayed out
If I go into an Administrator command prompt, I get the following:
powercfg /deviceenablewake "Logitech HID-compliant Unifying device": You do not have permission to enable or disable device wake.
powercfg /deviceenablewake "USB Root Hub": You do not have permission to enable or disable device wake.
From what I've been able to find online, I should be able to enable "Allow this device to wake the computer" in the Power Management tab of various devices in Device Manager, especially the USB Root Hub devices, and possibly the Logitech USB and Microsoft keyboard devices. I assume if I can get that enabled, things might work as expected.
I have a dell Inspiron N5110 which is just over a year old. I upgraded to windows 8 not too long ago and my laptop has been just fine until today. When I close the lid or do anything to put my computer to sleep, it freezes up. The power button light stays solid and it seems like the computer is stuck. The only way to get it to do anything is to hold the power button down. My bios is updated to A11 which is the latest version. I don't know what else to do. Seems like I've tried everything but I can't figure it out.
View 2 Replies View RelatedI received an Inspiron 17r SE and have had absolutely no technical problems running it. The only thing that i don't understand is why my battery adapter whines whilst in sleep mode. This never occurs when the laptop is shut off or running but only when in sleep. The high pitched whine seems to oscillate with the blinking white light on the front of the laptop.
View 2 Replies View RelatedOnly way to restart is to press down the power button.
I've already tried several things (BIOS, video driver replacement) unsuccessfully.
I just bought my new laptop. I have it for around 10 days. Everything was ok at first but after 3-4 days I decided to update to Windows 8.1. After that the laptop never wakes up after going to sleep no matter what I do.
It seems that others have the same issue. I tried uninstalling and reinstalling both display drivers, I removed a bluetooth device that had an error with 8.1 but I couldn't resolve the wakeup problem. I ran the power troubleshooter, nothing. Hybrid sleep in advanced power settings was already off.
It's really frustrating to have to do a hard reset everytime
My machine is an Inspiron 15 3537, i7 4500U, AMD 8850M, 8GB RAM, 1TB HD.
I have a Dell Inspiron 14x 5423 that will reboot/restart but will not shut down, sleep, or hibernate. The screen shows shutting down, the screen and the hard drive turns off, but the power light and fan stay on until the battery dies in the laptop. I hold the power button and everything shuts off. When booting, I do not get the windows improperly shut down error the I normally get when I just hold the power button to shut off the computer so I suspect the operating system is shut down! I have tried updating bios to A13, video drivers, Chipset drivers, and Windows 8.1, The laptop passes all diagnostics.I even tried admin command prompt and "shutdown /s /f /h 0" command with no different results. Changed all settings in Control Panel to enable sleep and/or hibernate. I downloaded KB hot-fix which says it is for Windows 7 as another test.
View 1 Replies View RelatedI received a new Inspiron 15 7000 yesterday, and am experiencing the following issue:
Approximately every other time I try to either a) Turn On the laptop or b) Resume from sleep - the laptop freezes.
This is often accompanied by the backlit keyboard being lit and staying on. Nothing else happens. No screen etc. or other response. The only way to get the laptop to work is to hold down the power button to kill the machine, and try again. This usually works and the system starts in a seconds.
I have a new Inspiron 15 (3521) running Windows 8.
I'm using it as a desktop replacement, so it's got an external keyboard/mouse/monitor plugged in, it's plugged into AC power, and I keep the lid closed.
I have the Windows power management set up so that if the laptop is on AC power, it should never go to sleep. I also have it so that if the lid is closed, nothing should happens.
So here's the problem: If I manually tell Windows to sleep, after I wake it up again, it'll go back to sleep on its own after 2 minutes of no activity. It'll keep doing that, until I open the lid and close it again, and then there won't be any problem until the next time I manually put Windows to sleep again. I can reproduce the problem every time. I'm not sure why it does this, or why it chooses 2 minutes of idle time before sleeping.
I've got the most recent BIOS and all the latest drivers from Dell.
Is this a known bug? Or is there something I'm missing? I couldn't find anything else in the Windows power management control panel, nor in the Intel graphics settings utility.
I have a XPS M1530, And the screen doesn't go off when I close my laptop. I have contacted dell about it. They replaced the mobo, the LCD Screen, the Palm rest. And it still doesn't go off... I'm wonder what it can be...
I recently upgraded the video driver on my m1210 and now when I have the lid closed the lcd will randomly turn on and stay on.
I didn't have this problem before I updated the display driver. Has anyone else had this problem and is there a fix for it?
with this new driver my LCD does not shut off when i close the lid.. is there any fix for this? the dell website drivers worked for this, and i sleep with my laptop next to me and the light MUST be off when i sleep.
View 15 Replies View RelatedIs this by design? I never noticed it before, and I'm wondering if it's always been that way, or if something has recently gone wrong.
I have it set not to go to standby or anything when I close the lid, but it seems like it should still turn the backlight off to conserve battery.
