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Dell :: Latitude XT2 Screen Button


Just got my XT2, installed windows 7 on it, and I cannot get any of the three buttons to work that are on the screen bezel, the rotate button


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Hitting Fn-CRT/LCD does nothing, nor do any other of the function keys.
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Hard power-down will restart the laptop and the screen comes back fine, but you've lost any unsaved work .....

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2) Dell Latitude E6500: 2.26ghz C2D, 3Gb RAM, 80gb HDD, DVDRW, Vista,

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i notice the eject button light stays on when i close the lid and then pull the usb cable out (connected to a Dell 24" widescreen with usb port which connects: 2 mouse and 2 printers and a external drive).
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Basically my left touchpad button has worn down and isn't as "springy" as my right touchpad button which acts like new due to relatively less use.

If I told suppot at dell that the button was like this do you think they would repair it and if so how would they do it?

Do they have to remove the whole plate around the keyboard or something? Because that looks really set in.

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More often than not, the eject button does not function at all, even after it unsticks itself.

Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.

Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.

Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.

I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).

However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.

I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.

With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.

I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".

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It was only there for a few seconds so I couldn't read much of what it said.............................................

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HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerAppKey18

But it doesn't appear to work under Win 7. Does anyone know the location for Win 7?

I don't want to install Quickplay, and didn't need to under XP. All the other buttons work fine out of the box.

I've seen two locations for Vista:

HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCyberLinkQuickPlay
Change the key "Main" to the path of the program you want (sans the quotation marks if you copy it as a path). The original value of this is something like C:Program Files (x86)HPQuickplayOP.exe (no quotation marks). Replace that. I replaced it with C:Program Files (x86)Microsoft Origami Experience Pack 2.0Origami Experienceox.exe (Origami central executable).

and

You can reassign the quickplay button to open any program by changing the "QAction" value in [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeHewlett-PackardHP Quick Launch Buttons].

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