Dell Studio 1558 :: Screen Is Permanently Black And Will Not Turn On At All
Apr 10, 2013
I got the "ATI display driver has stopped responding and has recovered from an error" several times over the last couple of days where my screen would freeze for a couple of second and then start working again and would display that message. I thought little of it as it did always seem to work afterwards.
Last night however it got extremely frequent happening at least once a minute and i decided to try and restart my computer to see if that would work. Now when I try to turn the computer on the screen stays black and will not do anything. I can hear that the computer trying to work as the fans are going and the power light is on, it's just the screen that isn't working.
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I found these guides on how to fix the error message but at the moment both are no good as I can't even use my computer to fix the problem as the screen won't work.
I am pretty sure the reason my computer is doing this is because of outdated drivers as I recently did a fresh install of windows and only installed the drivers that came on the CD I was given with my computer. I should have downloaded the latest drivers online.
I am running Windows 7 on a Dell Studio 1558 laptop. I am unsure of the graphics card at the moment as I can't access the computer but I know that it is an ATI of some sort.
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Apr 26, 2013
I have a Studio 1558 laptop running Windows 7. Recently, when I open an application (ex. Microsoft Word, McAfee, Excel), the screen fades to black, stays black for 2-3 seconds, then pops back up. It has happened at a few other times too, but I don't recall the specific circumstances. The laptop is 2 1/2 years old, unfortunately out of warranty ....
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Jan 27, 2013
I got my laptop three or four years ago and today the screen just stopped working. First it faded white, then it came back on but faded black/white and now is not working at all. It stays black through startup and when it reaches the login page it is just a bunch of vertical lines.
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Dec 6, 2014
Laptop was working fine up until yesterday. Then this happened...
1. Pressed the power button to turn on the laptop
2.the fans run and the computer makes its usual whirring noises as it would normally do whilst booting up.
3.the screen however remains completely inactive. As if the laptop is off.
4. I turned it off and on again several times. Once it came on and worked as normal, I could access all files and backup everything.
5. This morning I turned it back on and it has done the same thing. Makes the sounds as normal but screen is inactive.
I have turned off and on again and connected an HDMI cable to an external screen but there is no signal.
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Feb 14, 2013
About a week ago, the (external) screen of my dell lattitude D830 went completely black. I hadn't got a clue wat to do, so I waited a while, and when nothing happened I turned off the computer. I've been googling for a while, and found something about POST-codes here [URL] ..... apparently the video-card doesn't work anymore (If I start the computer with FN+power, Num and Caps flash, and Scroll burns permanently). Lucky for me my Dell was old, and I had recently replaced it, but I still wanted to use my old computer for rendering etcera. Would this still be possible? I have the idea that the computer doesn't boot anymore (I can't see whether that's true, since there's no screen). Would it be possible to make it boot again, so that I can use my old Dell on a network?
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Mar 16, 2013
My studio 1555 plays 6 beeps and shows a black screen wen i turn it on.
when it was working i was having a few problems with the video card as i kept getting a blue screen saying about it being faulty but i had ignored it and now the laptop wont work at all.
I have read on the internet and it sounds like the video card is built into the motherboard.Â
how do i find out which motherboard will fit in to replace and will it have the video card inside.
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May 12, 2010
I have a question about the new dell studio 15 in Black chainlink color.
I want to know if the design is also inside the laptop like the the chains near the palm rest, im hoping not! or is that design only on older studio 15's like 1555 or 1557 .....
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Jan 31, 2015
When i turn on the laptop, display doesn't turn on even when external monitor connected via VGA/HDMI.. I hear CPU Fan sound, keyboard lights on, power light on.
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Feb 18, 2015
I can turn off the red lights with the F9 key, but they don't stay off: the lights turn back on as I continue to work.
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Is there a way to PERMANENTLY turn off the red lights? I love the laptop but HATE the red lights.
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Jan 30, 2010
I got a Dell Studio 1558 a few days back with a full hd screen. I tried changing the resolution to a lower one n it shifted down to a lower resolution but it din cover the entire screen! it had black bars on the side! any idea how i could
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Apr 16, 2010
I've just purchased a brand new dell studio 15 i5.
I'm pleased with everything so far apart from the screen!
When looking at block colours or lighter colours in particular. They fade slightly towards the bottom of the screen. I'm currently designing a menu and the light cream background fades to white at the base of the screen.. Not Good!
I've had a dell technician come and replace the screen, to no avail. It must be the way they're made, un-even light distribution (my words, not the dell technician)?
Is anyone else frustrated by this, and is there a way of fixing it?
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Mar 13, 2010
I have a wired problem on my 1340 using windows 7 64bit.
From time to time, not sure when but when Im on windows (desktop, surfing with firefox etc..) the screen suddenly turn black, I dont see anything thou the laptop still runs normally - if I press ctrl + alt + del, I do see the menu that lets me choose all the basic options but when I exits it I still see black. This problem solves itself after a min or two and I see everything back to normal - If I was installing something then the install just finishes (the computer works normally during this, its just the screen). When this problem happens something the screen flickers, I see windows back for a sec and then black again - and after a few times its back to normal.
Anyone knows how to fix this ? Its quite irritating.
1340
P8600
9500M GE
Windows 7 - 64 bit
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Dec 3, 2014
I have a Studio 1558 laptop, about 3 years old and a couple of weeks ago it stopped working.
When I press the power button (both on battery and on mains supply) the power button lights up white and stays white and my backlit keyboard lights up. I can hear the fan whirring but thats all that happens. It will stay like this for ever until I press the power button and it then shuts down instantly. There is no BIOS screen and I get no POST beeps.
I've tried plugging it into my TV as an alternative monitor but there's still nothing. I've checked the hard drive and swapped it for a new one but it still makes no difference. I've checked the memory and that's fine. If i try to boot up with the memory removed I do get two beeps.
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Jun 29, 2009
i have HP pavilion dv9381ae,when i turn on i get only black screen before that i didn't have any problem with my notebook. also when i click quick lunch button my notebook turns on.
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Jul 2, 2011
I usually just leave my laptop on overnight, and it just goes to sleep/hibernation mode then. But when i went to go turn on my laptop, you can see the lights on my laptop turn on but the screen stayed black.
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What could have possibly happened?/what can i do to fix it
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Sep 14, 2009
I'm more of a desktop user but my husband gave me this laptop on January 2007. Since then, I think I only used it for less than 20 hours (we don't have a wireless)... when we got out of town.
The last time I used it, about a year ago, it turned off by itself. I tried to use it again when I got home but the screen is just blank whenever I turn it on. What could be the problem? I don't think it's a good idea to send it for repair to HP as the warranty expired already.
when I turn it on, all the blue lights turn on... but the screen won't therefore I can't use it. Ealier, I hooked up an external monitor but didn't work. Could it be an LCD problem?
The notebook doesn't have any scratch or whatsoever. It still looks like new, yet not working.
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Oct 12, 2011
First of all my laptop is : HP Pavilion dv6-6160se Entertainment Notebook
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To the problem now : A few days ago my laptops screen started  out of a sudden shutting down/turning black( no lights at all ). This was happening while using the laptop at random. The screen  had no lights, and if i use a flashlight on it there is nothing. like its turned off completely.
Before this happens. This behavior varies. Sometimes it flickers from my desktop to a black screen then back on and some times not. Most of the times screen changed to a random color (green mostly)Â then becomes black/shuts down.
NOTE: The laptop keeps running, i can hear the videos playing so it probably isn't a gpu chip or gpu issue , music and games.
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Here are everything i tried and all or the details i could accumulate in past couple of days:
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1. If the screen flickers , blacks out and then turns back on i get a message that gpu drivers have stopped working and recovered ( Â on both amd and intel ).
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2. If the screen blacks out, on rare ocasions if you close the laptop lid and let the laptop go to sleep , when waking up screen works again ( noticable due to screen moving)
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3. I tried installing 4 different drivers all with clear install. ( didn't work)
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4. I tried to  to recover system with restore point. ( didn't work)
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5. I tried to lower the screen brightness. ( didn't work)
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6. tried this trick:Â Turn off laptop.. Remove battery.. Hold the power button for 30-45 seconds.. Plug-in the charger ( don't put the battery in )Turn on laptop and see if it works.Â
Very Noticable details:
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7.  Since  on of the rare fixes requires to move the lid  i tried shaking the screen a bit or pushing it slightly to different directions. This actually  does the trick and turns the screen back on ( i am right now typing  this after using this "trick"
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So, with this one as a hint there are a couple of stuff i have in mind but i am not sure ...
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a) There is a loose LCD cable and when i type a little vibration moves it and ends up in a black screen.
b) I read that if you use a flashlight and you cant see  your desktop it means its a bad inverter.
c) Can the inverter have a lose cabe instead of the lcd ?
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Currently the screen looks ok ( maybe its the certain angle it has after i moved it. Tried to play a game for a few mins and i got the black screen again. Closed the lid  so the laptop goes in sleep mode then opened it and it worked. Just for the records.
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Just tried to play a game again. got the blackscreen, shaked the screen a bit and it worked but for the 1st time i get the message "Â Application has been blocked from accessing graphics hardware" , Can it be that its the GPU after all or maybe drivers?Â
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Tried to play a game again and it seem to trigger the issue . ( i am currently running the laptop with only the intel drivers installed) ...
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Aug 4, 2012
I have a Compaq Presario CQ60. The Display does not appear to be working. When I turn on the laptop the display remains black. No boot up screen, nothing. I can't go into the bios because I have no screen. The screen remains black. The harddrive appears to be working and all other functions appear to be working but I am not sure because I have no screen.
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Is this a known issue with the Compaq Presario CQ60?
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Jan 25, 2015
I recently got an acer aspire e15 for xmas and I've started to have problems with it like when i turn it on and adjust the screen or simply pick it up to move it the screen will turn off like a standby but take ages coming back on and sometimes it will just simple restart the laptop....
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Mar 7, 2013
I prefer the Comfort On Screen Keyboard Pro and have installed it. After every sleep or reboot I have to manually disable the standard Touch Keyboard from Toolbar entry on the Taskbar.
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Mar 16, 2010
I installed windows 7 ultimate today on my studio 1737. I first as always install the dell drivers and update windows.
I was told by a dell tech to flash the bios. When I did this, the bios froze right near the end of being complete. I waited for about 15 mins and nothing, not even the mouse moves.
So I pressed the power button and hold it for about 10 seconds and nothing. The only thing left for me to do was to pull the power cord and the batterie so the computer will turn off which of course did happen.
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Feb 21, 2013
I have a Dell studio 1737. And my screen won't trun on when both Ram sticks are in, when I put one ob the bottom slot the computer boots up perfectly. When I take the bottom one out a place I. The top ram slot it doesnt boot up.
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Dec 17, 2014
When I switch on my laptop, I can hear the noise as if it is running however, cannot see anything. I know it isn't the screen and have a feeling it is the motherboard /graphics card (I use a lot of 3D/graphics software). I want it to last me at least another 6-8 months before purchasing a new laptop.
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Dec 6, 2011
I have a Dell Studio Laptop, Model PP39LThe laptop has a fully charged battery and is plugged in. The Led on the battery plug (going into the computer) lights blue.When I press the power button the screen will flash white for a second and then nothing (no beeps either). The little white led on the computer by the power jack will light up white for a second and then turn off as well.This has happened in the past but it just worked after leaving it alone for a few hours.Â
I haven't turned the laptop off since this incident. I've been putting it in stand by/ sleep mode and everything was fine. I was also able to restart the computer with no problems. It's just when I power down when this happens.The keyboard recently froze (new issue) and I had no choice but to reboot by powering down. Now it won't turn on. I have never spilled anything on the laptop. Nor have I dropped it or caused any other damage to it. I'm thinking it might be a problem with the motherboard.
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Mar 4, 2013
I’ve got a Del Studio 1753 laptop and I use it with a separate LG flatron w2486L screen. The cable recently came out of the VGA port and when I plugged it back in there is now a black strip at each side of the screen and the image doesn’t go across the full width any more. In display settings I’ve got the monitor set at the highest resolution possible, 1440x900, but this makes no difference (I’m on Windows 7).
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Apr 16, 2013
I was using my Studio 1537 when it suddenly shut down. I rebooted and the console media lights lit up and it sounded like it was restarting as normal but the screen remained black. I have tried a number of internet: restarting holding F12, restarting holding Fn+F8, removing battery and AC power & holding power key for 30 seconds - 1 minute and then restarting and also holding D while restarting to run screen diagnostics. I can see the coloured screens flash through but none of these ideas have restarted the monitor it remains black.
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Jan 9, 2013
I have had my Dell studio xps 1640 for around 2 years now, apart from the common overheating problems has been working fine.
Last night i powered down as usual after watching some live stream football, this morning went to start up again and the keyboard lights up & can hear the fan running but getting completely blank, black screen. It seems windows isn't loading up either as if i push the power button again it shuts down instantly.
I have always kept the inside clean and free of dust and really need to know what may need repairing. Could it be a Graphic or video card or Motherboard problem.
I have also tried the usual checks of memory but have not tried to get display via vgi or hdmi in to another monitor.
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Jul 19, 2013
I have a big problem with my dell studio 1457 latptop... It's starts smoothly, run through BIOS and stops with black screen and UNREGISTERED EXCEPTION HANDLER information. I can not boot from any device [checked cd, usb key, hd, even floppy drive](BIOS seeing HD and DVD drive, in boot menu [f12] I can see usb key and floppy too]It's checking all devices at the start, but looks like loosing ability to connect with any of them after whole BIOS sequence is done. Therefore I can't flash BIOS or will I have to replace B chip?
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Feb 4, 2013
My studio 1555 is not starting. When I press it, power button goes white, I can hear the HDD spinning but no beep or error appear. Screen remains black.
When I press the power button again it's turn off.
I've already tryed to take out battery and press power bottom for 30 seconds but nothing happens.
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Feb 2, 2010
While I would love to be able to go with the Studio XPS 16 (16470) it is just out of my price range. Here is what I'm trying to decide to pull the trigger on:
Dell Studio 15 (1558)
INTEL® CORE™ i5-520M (2,4 GHZ, 4 THREAD, TURBO BOOST FINO A 2,93 GHZ, CACHE 3 MB)
Memoria SDRAM DDR3 a doppio canale da 4.096 MB [2x2.048 MB], 1333 MHz
ATI Mobility Radeon™ HD 4570 Graphics Card
Disco rigido SATA da 500 GB (5.400 rpm)
Schermo widescreen Full HD da 15,6" (1.920 x 1.080) WLED con TrueLife
DVD +/- RW Drive (read/write CD & DVD) with DVD Burn software
Intel® Wireless LAN 6200 2x2 802.11a/b/g/n card (EUR)
Garanzia limitata di 1 anno: Ritiro e restituzione
1 anno di supporto garanzia a domicilio, inclusi sabato e orari serali
Batteria principale agli ioni di litio a 6 celle da 56 Wh
Webcam integrata da 2,0 megapixel
Colore Blu notte con finitura satinata
Nessun supporto per danni accidentali
Backup online DataSafe 2 GB, 1 anno
McAfee® SecurityCentre, abbonamento per 15 mesi, Italiano
Alimentatore CA da 90 W
Total Cost with IVA (value tax) and Delivery is €829,36
I will have to try to call them and order rather than order via the website directly as I want the Windows 7 Home Premium install and all the accompanying software to be in English (I live in Italy and that's the reason for the italian info in the configurations).
Opinions are greatly appreciated. I have read about the throttling issues associated with the i5s and i7s and I should not fall into those areas as I am not a gamer. What are everyone's thoughts? Go ahead and pull the trigger?
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