I ordered a Dell Prcision M4400 mobile workstation on April 27th. It is now MAY 27th and I STILL don't have my computer!
Every week, on the day the order is scheduled to ship, the shipping date is suddenly shifted one more week away. So far, this has happened to me 4 times!
When I call Dell they always assure me that such-and-such is the ship date, but then, yet again, the ship date is delayed another week. It doesn't matter if I explain what has been happening - they just repeat back like a parrot that the system says that it will ship on such-and-such a date.
I can see that for myself on the website! What I wanted was some kind of an explaination for the ridiculous delays and some kind of an assurance that I'll be getting my computer sometime within the current epoch
How accurate are the preliminary shipping dates posted when you are customizing a system online? If I select an option that may delay the ship date, is the estimated delay only a precaution or does it actually delay by that much?
Has anyone encountered abnormally long ship dates for recently ordered laptops?
I ordered a Studio 15 / Mini 9 combo about a week ago and the ESD for the Mini 9 is next week, and the ESD for the Studio 15 is early December. In the past I've gotten my custom-ordered laptops within a week of ordering.
I also noticed that the Purchase ID info does not show billing or shipping info, although I did receive email confirmation with that info.
What's going on? Will I receive lemons because Dell is making everyone take unpaid leave?
Well, as you might know I had my notebook repaired 4 times by now.
This time they replaced the Motherboard and the Palmrest because I was getting electro shocks from my notebook.
Anyways, once the Notebook booted up I noticed that there is no more Dell logo anymore. Just some Numbers and it says something about Phoenix Bios. Next thing is that the notebook also turns on when I insert the AC Cable, I dont even have to press the Power Button.
i've had this issue a little more frequently lately, both in vista and ubuntu and i think it's a hardware issue. after putting the computer to sleep (vista) or suspend (ubuntu), upon wake up, the display does not come on, keyboard and mouse are unresponsive....
I ordered the system in my sig early morning on 3/24. At the time of the order, it was estimated to ship on 4/2 with an estimated delivery date of 4/9. When I called to check the status the next day (3/25), it stated that the order was processing. When I checked again later that night, it said it was shipped on 4/6. I checked the status again the next morning (3/26), and this time it said it was shipped on 3/28 with an updated estimated delivery date of 3/31. Now today, on the 28th, I got the 'order has shipped' email along with the FedEx tracking number. FedEx's estimated delivery date is 3/30.
Anyone have any idea why or how my order could have shipped so quickly? I never did catch it in the kitting/build/testing/boxing stages...and these stages usually take at least a few days. Could I be receiving a recently returned system that just happened to have the same specs? It seems almost unheard of to receive a new system in less than a week after ordering it...especially when considering that they are built overseas and that I picked standard 7-day shipping. Is there any way I can tell if it is a returned system?
My friends and family somewhat jokingly said maybe it's because of my previous order history. I ordered the SXPS 1645 in late November, but later ended up cancelling the order in December due to the throttling issues it was having at the time. When I cancelled the order, it was already in the build stage for a day or two. Could Dell maybe have noticed my history and "rushed" my order this time?
which ('version')/ date your laptop was made/shipped from the factory.
I need this info to compare it to another one of the same kind that was purchased this week.. I want to know if HP has released a 'second generation' of some kind.. or just improved something significantly.
So I bought a sealed box 8530w off eBay. Now I know from previous HP business models that the warranty start date on the online lookup tool starts from the day the laptop was manufactured. This hasn't ever been an issue in the past, since I got previous laptops second hand anyway.
But this one is already nearly 6 months into its 3 year warranty. I guess it has been sitting around sealed in its box for a while.
1. Is there any way I can get HP to update the warranty start date? (I'm getting an invoice from the seller as we speak)
2. Assuming I can, will that new warranty start date be reflected in the online lookup?
3. Will the new warranty start date be transferable if I sell the laptop, or will it only apply to me, with my name on the invoice?
The notebook is a compaq presario c500.The seconds are not counting in the bios setup screen.Obviously the clock is wrong whenever the pc is turned off and or restarted.I have already replaced the battery(cr2032 3V)twice to make sure it is not that.I also updated the bios.That did not work. What controls the time?
I am constantly losing my time and sometimes date. I have checked that I have selected the correct time zone many times. The clock always jumps backwards, not forward and it is never a set amount of time. However it is usually between 30-45 minutes back. Very rarely the date will randomly jump back several years. I'm not sure what the problem is.
Some friends have told me it could be: 1)Virus or such, but i have done several scans already. 2) Dying CMOS battery 3) Or something about BIOS time being off, I'm not sure what it meant.
I guess if it is the CMOS battery, is there anything i should know before replacing it (like saving some settings or something?) or can i just unscrew the back of my laptop pop out the battery and pop in a new one?