Dell :: The Never-ending Ship Date
May 27, 2009
I ordered a Dell Prcision M4400 mobile workstation on April 27th. It is now MAY 27th and I STILL don't have my computer!
Every week, on the day the order is scheduled to ship, the shipping date is suddenly shifted one more week away. So far, this has happened to me 4 times!
When I call Dell they always assure me that such-and-such is the ship date, but then, yet again, the ship date is delayed another week. It doesn't matter if I explain what has been happening - they just repeat back like a parrot that the system says that it will ship on such-and-such a date.
I can see that for myself on the website! What I wanted was some kind of an explaination for the ridiculous delays and some kind of an assurance that I'll be getting my computer sometime within the current epoch
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Jun 25, 2009
How accurate are the preliminary shipping dates posted when you are customizing a system online? If I select an option that may delay the ship date, is the estimated delay only a precaution or does it actually delay by that much?
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Apr 9, 2009
so this is my first time buying a laptop from dell and im a little confused about the estimated ship date.
It says that my estimated ship date is april 20th so does that mean they will ship the item on the 20th or will it will arrive at my house on the 20th?
and also how long does it usually take for the item to arrive after it has shipped from the warehouse?
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Nov 13, 2008
Has anyone encountered abnormally long ship dates for recently ordered laptops?
I ordered a Studio 15 / Mini 9 combo about a week ago and the ESD for the Mini 9 is next week, and the ESD for the Studio 15 is early December. In the past I've gotten my custom-ordered laptops within a week of ordering.
I also noticed that the Purchase ID info does not show billing or shipping info, although I did receive email confirmation with that info.
What's going on? Will I receive lemons because Dell is making everyone take unpaid leave?
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Nov 5, 2009
You might know me, or my Notebook by now..
Well, as you might know I had my notebook repaired 4 times by now.
This time they replaced the Motherboard and the Palmrest because I was getting electro shocks from my notebook.
Anyways, once the Notebook booted up I noticed that there is no more Dell logo anymore. Just some Numbers and it says something about Phoenix Bios.
Next thing is that the notebook also turns on when I insert the AC Cable, I dont even have to press the Power Button.
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Apr 20, 2009
i've had this issue a little more frequently lately, both in vista and ubuntu and i think it's a hardware issue. after putting the computer to sleep (vista) or suspend (ubuntu), upon wake up, the display does not come on, keyboard and mouse are unresponsive....
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Sep 15, 2009
way to remove piece of the headphone ending from the notebook audio port? It just broke inside the port...
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Jul 11, 2009
Tip #1 - M1730 is not a "Lap" top. Too hot for a human lap. It may have been tested on a Gorilla's lap - as long as the fur has been pre-treated.
There have been so many communications (useless) with dell aggravation team (I mean escalation team) and a house call.
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Mar 28, 2010
I ordered the system in my sig early morning on 3/24. At the time of the order, it was estimated to ship on 4/2 with an estimated delivery date of 4/9. When I called to check the status the next day (3/25), it stated that the order was processing. When I checked again later that night, it said it was shipped on 4/6. I checked the status again the next morning (3/26), and this time it said it was shipped on 3/28 with an updated estimated delivery date of 3/31. Now today, on the 28th, I got the 'order has shipped' email along with the FedEx tracking number. FedEx's estimated delivery date is 3/30.
Anyone have any idea why or how my order could have shipped so quickly? I never did catch it in the kitting/build/testing/boxing stages...and these stages usually take at least a few days. Could I be receiving a recently returned system that just happened to have the same specs? It seems almost unheard of to receive a new system in less than a week after ordering it...especially when considering that they are built overseas and that I picked standard 7-day shipping. Is there any way I can tell if it is a returned system?
My friends and family somewhat jokingly said maybe it's because of my previous order history. I ordered the SXPS 1645 in late November, but later ended up cancelling the order in December due to the throttling issues it was having at the time. When I cancelled the order, it was already in the build stage for a day or two. Could Dell maybe have noticed my history and "rushed" my order this time?
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Mar 9, 2009
We'd like to order E6400, preliminary date was 3/17/09. How fast do you get your laptop? Do they generally ship faster than the preliminary date?
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Oct 22, 2009
For DELL personalized computers...how long does it take usually for them to ship out? a week or two?
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Jan 6, 2009
How long did you wait for your E6500/400? less than two weeks?
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Apr 6, 2009
For those of you who bought a XPS laptop from the outlet, how long does it take for them to ship/ for you to receive it?
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Jan 19, 2009
Why does Dell play this whole game of "boxing"? Apparently they ship your finished product from Malaysia to the U.S., then after spacing out a bit they ship it to YOU.
Why not ship from Malaysia to the customer?? I ordered HP a month ago, they built it in 8 days (not "business days", human days).
And shipped it straight to me, then I received it 2 days later (with '5-7' day shipping)
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Dec 18, 2009
I would like to have the full Dell-branded Windows OS DVD but I am not sure if Dell has discontinued this. Do they still ship these out? If not, do they charge for it or can I just get it for free?
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Jul 6, 2009
I just bought a pre-configured SR490 and am wondering where do these ship from. Does sony just have one shipping center for VAIOs or are there numerous?
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Feb 4, 2009
I am shipping my Acer 5315-2713 to Texas Acer repair. What is the best way to pack a laptop? I never had to do this before.
Acer said I only have a year warranty on this laptop is that normal for a laptop? It seems short to me. Has long as it covers a free LCD repair I am happy.
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Jul 21, 2009
I was just wondering if there were any differences in build quality with the CTO models and the preconfigured ones.
I think someone posted that CTO had better build quality. And also, if the majority of people posting about barrel issues have CTO or preconfigured model
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Nov 24, 2009
if Sony ships the vaios with any kind of sleeve or carrying case by default, or should I order one separately?
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May 12, 2009
I ordered a dell xps m 1750.. for a new business I have started.. it was due to arrive a week before a meeting so that I could use it for this meeting,
they havent told me that it was going to take an extra 2 weeks to arrive and I found out by checking the tracker!
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Nov 13, 2008
what the best driver is to date for Crysis? And where i can get it? I downloaded the latest driver dell has but am still seeing performance issues..
This is my Video Card: 256MB NVIDIA GF 8600M GT GDDR3
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Apr 27, 2009
I just got an XPS m1330 laptop from dell outlet.
I want to know when it was built. How can I check that as I do not see a sticker stating the mfr date of the laptop
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Oct 28, 2009
Dell and win 7 upgrade estimated shipping date
today while im browsing win7 dell upgrade program i found this new thing appear to me
Estimated Shipping date is 12/04/2009 Well its 1 month and 7 days sound good so far
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Apr 30, 2009
I can't play movies without them making distorted audio. All my drivers are solid, and I use powerdvd and media player.
if you try to play it in media center it does not know there is a dvd in the drive.
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Mar 2, 2010
which ('version')/ date your laptop was made/shipped from the factory.
I need this info to compare it to another one of the same kind that was purchased this week.. I want to know if HP has released a 'second generation' of some kind.. or just improved something significantly.
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Feb 24, 2009
I have searched to no avail.
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Sep 25, 2009
So I bought a sealed box 8530w off eBay. Now I know from previous HP business models that the warranty start date on the online lookup tool starts from the day the laptop was manufactured. This hasn't ever been an issue in the past, since I got previous laptops second hand anyway.
But this one is already nearly 6 months into its 3 year warranty. I guess it has been sitting around sealed in its box for a while.
So...
1. Is there any way I can get HP to update the warranty start date? (I'm getting an invoice from the seller as we speak)
2. Assuming I can, will that new warranty start date be reflected in the online lookup?
3. Will the new warranty start date be transferable if I sell the laptop, or will it only apply to me, with my name on the invoice?
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Jul 22, 2009
The notebook is a compaq presario c500.The seconds are not counting in the bios setup screen.Obviously the clock is wrong whenever the pc is turned off and or restarted.I have already replaced the battery(cr2032 3V)twice to make sure it is not that.I also updated the bios.That did not work. What controls the time?
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Apr 16, 2009
I own an HP Pavilion dv6000.
I am constantly losing my time and sometimes date. I have checked that I have selected the correct time zone many times. The clock always jumps backwards, not forward and it is never a set amount of time. However it is usually between 30-45 minutes back. Very rarely the date will randomly jump back several years. I'm not sure what the problem is.
Some friends have told me it could be:
1)Virus or such, but i have done several scans already.
2) Dying CMOS battery
3) Or something about BIOS time being off, I'm not sure what it meant.
I guess if it is the CMOS battery, is there anything i should know before replacing it (like saving some settings or something?) or can i just unscrew the back of my laptop pop out the battery and pop in a new one?
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Jul 9, 2009
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Has anyone tried this yet? I'm getting a blank cart every time I try to place an order. It is my computer or is this not active yet?
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