HP/Compaq :: Updating Warranty Start Date
Sep 25, 2009
So I bought a sealed box 8530w off eBay. Now I know from previous HP business models that the warranty start date on the online lookup tool starts from the day the laptop was manufactured. This hasn't ever been an issue in the past, since I got previous laptops second hand anyway.
But this one is already nearly 6 months into its 3 year warranty. I guess it has been sitting around sealed in its box for a while.
So...
1. Is there any way I can get HP to update the warranty start date? (I'm getting an invoice from the seller as we speak)
2. Assuming I can, will that new warranty start date be reflected in the online lookup?
3. Will the new warranty start date be transferable if I sell the laptop, or will it only apply to me, with my name on the invoice?
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Nov 13, 2014
I have a HP Pavillion DV7-4050ea. Each time i restart the computer, the date time does not update. I have changed the the battery (CR2032) to no effect. Is there anything I can do to ensure the correct date and time updates each time I restart the computer.
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Mar 2, 2010
which ('version')/ date your laptop was made/shipped from the factory.
I need this info to compare it to another one of the same kind that was purchased this week.. I want to know if HP has released a 'second generation' of some kind.. or just improved something significantly.
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Jul 22, 2009
The notebook is a compaq presario c500.The seconds are not counting in the bios setup screen.Obviously the clock is wrong whenever the pc is turned off and or restarted.I have already replaced the battery(cr2032 3V)twice to make sure it is not that.I also updated the bios.That did not work. What controls the time?
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Apr 16, 2009
I own an HP Pavilion dv6000.
I am constantly losing my time and sometimes date. I have checked that I have selected the correct time zone many times. The clock always jumps backwards, not forward and it is never a set amount of time. However it is usually between 30-45 minutes back. Very rarely the date will randomly jump back several years. I'm not sure what the problem is.
Some friends have told me it could be:
1)Virus or such, but i have done several scans already.
2) Dying CMOS battery
3) Or something about BIOS time being off, I'm not sure what it meant.
I guess if it is the CMOS battery, is there anything i should know before replacing it (like saving some settings or something?) or can i just unscrew the back of my laptop pop out the battery and pop in a new one?
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Sep 24, 2014
How can I enter BIOS screen of compaq610 and set date , time ....
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Jul 22, 2009
Alright, so to start off I'll just say that I love the DV2. I bought the dual core version loaded when it first went up for customization at the HP site. I have, however, noticed that it can run a tad hot.
When I first got it, without a cooler, the CPUs usually went from between 41c-45c from light usage, and the GPU from between 51c-55c. Even when propping the back up I only saw a drop of 1c total. I bought a small cooler for it and saw a fairly good drop. The temps of the CPU where down to 36c-39c and the gpu was down to 45c-49c with both sometimes even going lower depending on how much the AC in the house was on.
I did try some gaming on this, playing some HL2. The CPU got to 60c at the highest and the GPU also only got to about 60c while on the cooling pad.
So, a few days ago I updated my BIOS to the latest on for the DV2 from the HP site. I noticed right away that my temps where higher. The temps while on my cooler where the same as they used to be without it, and with the cooler off the GPU was getting up to 60c while at idle. I tried a few things, like setting the GPU to low power mode with the Catalyst controls, but that didn't help.
Not sure what to do I noticed this morning that I hadn't gotten SP2 for Vista yet. So I decided to get it in hopes that it would help.. now my DV2 is even hotter. On the cooling pad my CPU was at around 60c and GPU was at 65c while at idle. I've had it on all day, with all the vents in my room open and the AC up high and the lowest it's gotten is to 50c for the CPU and 55 for the GPU.
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Oct 2, 2009
I recently bought the upgrade but this is the first time I am upgrading Windows as I usually do clean installs. Is there anything I should pay attention to? Are the drivers already there for Win7 and are there any known issues?
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Apr 25, 2009
I did install HP newly released updating sp42660, but all docked usb ports are stll not in function. It might be caused by the previous MS Update HX2LP Kit, but i could not find the removing way for it now.
details for laptop: HP 8510w, advanced docking station, Vista Business x64
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May 16, 2009
I just recently placed an order for a Studio 1737 (replacing an Inspiron E1705). It comes with a 1 year warranty.
I'm debating whether it's worth spending $200+ to upgrade to a Dell 3 year warranty or should I get a 3 year Square Trade Warranty for less than $150 (I can get one for around $120 after a coupon)?
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Mar 30, 2009
I am planning to buy a HP Compaq 8510p. It is an unused opened open box item. The computer has never left the box, I was wondering if I bought the laptop right now the standard 3-year warranty period would begin now.
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Jun 16, 2009
I was just talking to a HP cs rep, and he said that if I put in an external HDD, the entire system's warranty will be voided (Even the accidental care). That's a huge , and makes me reconsider dell much more.
Upon thinking about it, if I just placed the hdd that originally shipped with it, there's no way they would know that I was using something 3rd party would they? (unless there's red tape or something i dont know about)
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Feb 1, 2009
i bought a pavilion dv4 about 4 months ago, so its still under warranty, and recently not only does the battery not charge but the volume button on the panel doesn't work.
when i call HP, will they waste my time by trying to walk me through troubleshooting, or is there a way i can just have the laptop sent in since its still under warranty.
also, im really exposing my ignorance here, but is there any way to just be refunded rather than a repair?
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Jan 26, 2009
I have a DV9220US that was purchased last August. Didn't take too long for me to see this notebook runs quite hot. So first the CPU fan starts to make a lot of noise, although still blowing the same amount of air. Then a week later the video goes bonkers in Windows, then within a few hours the notebook will not display any video at all. I call HP, and after 2 calls talking to their not so wonderful or English speaking technical support I get this RMA'd. I have a 2 year extended warranty on this as well. So they get it in and I wait, I am then informed there is a delay in the motherboard.
Well today, I checked the status page, and now it says there will be a service charge of $764! I immediately call them to ask this is, and am told this ia due to spill damage. The one thing NOT covered by the warranty, but happens to be the one thing that did NOT do this. I immediately recognized what was happening was simply the machine had overheated and damaged the GPU. My last HP notebook I had the LCD cut off switch die, and ended up having to send it in twice as the first time they sent it back without doing a thing to fix it.
Considering this notebook did not even last 6 months is just plain ridiculous. Then to ask for $764 to replace the motherboard? I might add that I also work as a HP reseller, and only paid $900 for the notebook + 2yr warranty. Well, it looks like HP will be losing me as a customer, and quite possibly a reseller with this customer service. I can only imagine with the bad economy and slowed sales they have instituted a policy to look for any reason, legitimate or not, to push the costs of repairs and service back on to the customer.
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Sep 7, 2009
I'm looking at the HP Elitebook laptop range (business laptops) and wondering if they come with international warranty?
If i buy the laptop in the US it comes with "3 years warranty", but it's taking me a lot of (unsucessful) efforts to find out if this warranty is global.
This is the Elitebook range too and info on the net is even more limited!
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Mar 6, 2010
Does 6930p come with a LED backlight WXGA+ (1440x900) screen? I read somewhere that it would come with a LED backlight WXGA or a CCFL backlight WXGA+.
2nd question: What are the differences between a refurbished 6930p and a canceled order one? Is there a chance to a canceled order 6930 be marked as refurbished?
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Feb 18, 2010
One month after my warranty expires, my 12 cell dv5t battery stops dead in its tracks. No warning, no nothing! (Was working fine up until it died, and hadn't even lost much usage time, considering its been used fairly much.) And I have a 3 year extended warranty, that, of course, doesn't cover the battery!
But there's a tiny bit of good news. . . I learned a very good tip ---I didn't know, until I was on the phone with the HP sales guy spending $160 for a new one (double grr) that you can still use your laptop with a dead battery, if you take the battery out! I thought there was no way to use my laptop, and now I can, so at least I won't lose valuable computing time while I'm waiting for UPS. Small consolation, but I HATE it when I don't have access to my computer!
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Apr 21, 2010
since I live in Canada and all and we only have the crap 1st Generation HP Envy 15's... if I were to buy a 2nd Generation one through Ebay.CA (The canadian site, yes they have them on there)....
Would the warranty or any tech support be void because I did not buy it through a valid seller? Or does the tech support just go by the Serial # on the bottom of the laptop?
Only reason I ask is because the last thing I want to do is buy a $2000 machine, in a country that doesn't have them yet, and find myself having problems 2 months in and not be able to do anything about it.
Anyone know?
Or if there is another way I can get a 2nd Gen HP Envy 15 to myself in Canada, without having to go to the border and all that junk, incase I do have problems and need to send it back ever?
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Nov 1, 2009
I know HP will tell you that it does. But if I had a problem with my computer and had to send it in to be fixed, if I switched it back to the OEM keyboard before sending it in, would they have anyway of knowing that I've been tickering with the keyboard?
Hopefully once people confirm that the HDX 18 aftermarket keyboard will work on the DV8, I'll jump the gun and order one. I really want a backlit keyboard.
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May 12, 2009
I ordered a dell xps m 1750.. for a new business I have started.. it was due to arrive a week before a meeting so that I could use it for this meeting,
they havent told me that it was going to take an extra 2 weeks to arrive and I found out by checking the tracker!
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Nov 13, 2008
what the best driver is to date for Crysis? And where i can get it? I downloaded the latest driver dell has but am still seeing performance issues..
This is my Video Card: 256MB NVIDIA GF 8600M GT GDDR3
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Jun 25, 2009
How accurate are the preliminary shipping dates posted when you are customizing a system online? If I select an option that may delay the ship date, is the estimated delay only a precaution or does it actually delay by that much?
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May 27, 2009
I ordered a Dell Prcision M4400 mobile workstation on April 27th. It is now MAY 27th and I STILL don't have my computer!
Every week, on the day the order is scheduled to ship, the shipping date is suddenly shifted one more week away. So far, this has happened to me 4 times!
When I call Dell they always assure me that such-and-such is the ship date, but then, yet again, the ship date is delayed another week. It doesn't matter if I explain what has been happening - they just repeat back like a parrot that the system says that it will ship on such-and-such a date.
I can see that for myself on the website! What I wanted was some kind of an explaination for the ridiculous delays and some kind of an assurance that I'll be getting my computer sometime within the current epoch
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Apr 27, 2009
I just got an XPS m1330 laptop from dell outlet.
I want to know when it was built. How can I check that as I do not see a sticker stating the mfr date of the laptop
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Apr 9, 2009
so this is my first time buying a laptop from dell and im a little confused about the estimated ship date.
It says that my estimated ship date is april 20th so does that mean they will ship the item on the 20th or will it will arrive at my house on the 20th?
and also how long does it usually take for the item to arrive after it has shipped from the warehouse?
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Oct 28, 2009
Dell and win 7 upgrade estimated shipping date
today while im browsing win7 dell upgrade program i found this new thing appear to me
Estimated Shipping date is 12/04/2009 Well its 1 month and 7 days sound good so far
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Nov 13, 2008
Has anyone encountered abnormally long ship dates for recently ordered laptops?
I ordered a Studio 15 / Mini 9 combo about a week ago and the ESD for the Mini 9 is next week, and the ESD for the Studio 15 is early December. In the past I've gotten my custom-ordered laptops within a week of ordering.
I also noticed that the Purchase ID info does not show billing or shipping info, although I did receive email confirmation with that info.
What's going on? Will I receive lemons because Dell is making everyone take unpaid leave?
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Feb 24, 2009
I have searched to no avail.
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Jul 9, 2009
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Has anyone tried this yet? I'm getting a blank cart every time I try to place an order. It is my computer or is this not active yet?
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Apr 30, 2009
I can't play movies without them making distorted audio. All my drivers are solid, and I use powerdvd and media player.
if you try to play it in media center it does not know there is a dvd in the drive.
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