Dell :: Walsh Western Order Status
Nov 25, 2009
I ordered a custom Studio 15 from Dell last Friday. It reached the "Shipped" status by Monday. The order status on the Walsh Western site. It looks kinda something like this:
Date. Time. Location Activity
23/11/09. 13:30. China. DEPARTED MANU. FACILITY
23/11/09. 05:30. PENDING
Just wondering, how long does it take for the next stage / status update. I'm so impatient and want to know how long it takes on average for delivery. I'm in the UK.
Also, I've heard some negative things about Walsh Western and the quality of their service...
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Feb 17, 2010
I recently ordered a Dell Studio 1558. Dell claim it has been shipped, and on clicking the Walsh Western link, it gives me the Customer number not found etc dialog. I tried the methods mentioned to input my numbers manually, but it still says not found. What can i do?
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Jun 29, 2009
I have read the helpful Wiki page about the different stages in the "In Production" section and have called the 800 number to find out what stage I am in since I'm in the US. But every rep I talk to just tells me the same thing. It's in production and my EDD is July 8th.
I explained how I had read that there are 5 sub categories in the "In Production" section and I asked nicely if she could tell me what stage I was in. She didn't really understand what I was asking her not because of a language barrier, because while her english was accented we understood each other perfectly throughout the conversation.
She finally did say I was not yet in the boxing stage but could tell me no more than tha
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Jan 12, 2009
Has anyone else had any issues with a delayed XPS M1530 Red Shipment? When I ordered it on the website, it said ESD was 1/16. Now it's been moved back to 1/26.
I've called a zillion times and I'm stuck in build status limbo. Just wondering if anyone else had a similar issue or any positive news for me. I'm so impatient, I probably should have ordered a stock machine instead of upgrading the processor and stuff. Oh well...
Edited to add: I received my accessories last week. Nothing like sitting around the house looking at a very sexy laptop sleeve and mouse. I would like to be able to use them though...
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Dec 20, 2009
As I've previously posted, my M1730 developed a problem with it's pair of 8800M GTXs back in September. After weeks and weeks of no service call happening, Dell finally agreed to refund me the full price of the laptop. When the money was received, I turned around and handed it right back for a M17x that I received a good quote for. When I ordered in earlier this month, I was told that there was a delay on a component and the estimated delivery date given was the 13th of January. Since I'd had no gaming laptop since September, I didn't really mind. I was checked the Order Status tool every day, but there was no change in the EDD.
On Friday December 11th I receive an email from Dell/UPS stating that they planned to deliver my laptop on Friday December 18th between 09:00 and 18:00. I checked the Order Status tool and it showed my laptop status as changed to 'Shipped.' Excellent! The email contained a UPS tracking code which was recognised on their website. The status was 'Billing Information Received' which means that they know there's a package to go somewhere, but they don't have it yet. Or so I've since been told.
Can you guess where this is heading? Friday 18th comes and goes and I've not received a laptop. I stayed in all day, most hermit-like, so there's no way they missed me. No card. Finally called UPS and they say that they haven't received the laptop yet.
So I checked the Dell Order Status page again and it definitely states that it shipped on the 11th. So where did it go? I don't mind waiting. I do mind waiting indoors for something that's not coming. Dell have also changed their 'Contact Customer Care' policy and there are no longer any phone numbers listed for them. It's now email only with a 24 hour response time.
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Apr 26, 2010
When you're expecting a package, how many times do you check it daily?
I'll admit - I do it 5 times/per day, everyday, until the package arrives >.
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Dec 3, 2007
I am officially in the testing stage! w00t Guess I might get it by the end of this week afterall!
Anyone else that ordered a 1530, please post here when you ordered and EDD...
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Apr 23, 2009
Is it my imagination or did the order status line change sometime in the past 12 hours?
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Feb 4, 2009
So, this thread is for all the SXPS 1640 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread is for Order Status (and all included w/in the thread title)
Please use this format, it's nice and easy for all to read:
Ordered On: 2/4/09
Model info: Obsidian Black / XPS 1340/ etc.
Estimated Ship Date: 2/10/09
Estimated Arrival Date: 2/12/09
Order Status: In Production 'Building Stage' 2/5-2/709 (12pm EST)
Order Status: In Production 'Boxing Stage' 2/7/09 (12pm EST)-2/10/09 (11am EST)
Order Status: Shipped 2/10/09 (8 am EST) .....
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Feb 4, 2009
I thought it was time to get an *Order Status* thread started on the Studio XPS 1340, since so many are ordering it!
So, this thread is for all the SXPS 1340 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread is for Order Status (and all included w/in the thread title)
Please use this format, it's nice and easy for all to read:
Ordered On: 2/4/09
Model info: Obsidian Black / XPS 1340/ etc.
Estimated Ship Date: 2/10/09
Estimated Arrival Date: 2/12/09
Order Status: In Production 'Building Stage' 2/5-2/709 (12pm EST)
Order Status: In Production 'Boxing Stage' 2/7/09 (12pm EST)-2/10/09 (11am EST)
Order Status: Shipped 2/10/09 (8 am EST)
New EAD: N/A
My Location: Fiji Islands
Start here:
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Oct 23, 2009
Has anyone got a shipping confirmation or tracking number from Arvato for their Windows 7 upgrade? I've received nothing yet and my order status on the Arvato page is "ACCEPTED", but there is no shipment confirmation or tracking number.
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Nov 1, 2009
Because the Studio XPS 1645 Intel Core i7 Owner's thread was getting pretty *thick* with *Order Status* Inquiries, etc... I thought it was time to get an *Order Status* thread started, since so many are ordering it! And, to lessen the *heavyness* felt with the Owner's thread.
Also, we really should keep Status Updates, Order Delays, Progress as such, separated in this section of the forum! It will make the other thread "easier on the eye" per se!
So, this thread is for all the SXPS 1645 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread for Order Status (and all included w/in the thread title) ........
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Apr 29, 2010
So far my Dell has been in shipping from China for 4 days.
Looking on here, it seems that it normally lands here in the UK on the 3rd or 4th day.
So, my question is, are they using a Canoe, or one of those old pedal powered planes to bring my Laptop to me?
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Apr 24, 2010
I was very excited to order a dell vostro 1520 online, and i got a great deal on it. i ordered the laptop on the 14th of this month, and according to the email they sent me, it was supposed to be delivered by the 30th... which is pretty late but since i was getting a pretty good deal IMO, i thought "whatever, as long as its here before may 4th".
however, earlier today i got a call from dell telling me that they wont be able to build the laptop since they dont make them anymore.... ??? couldnt they have told me this EARLIER like say, LAST WEEK?
the dell vostro 1520 is STILL listed on their website (dell.com and click on small business) along with many other laptops. i dont know what to do at this point. obviously i will have to order another laptop, and it will come VERY late according to my schedules and time constraints... but which dell laptop can i order and which shouldnt i even bother with since they dont build it anymore and apparently are too lazy to update the website?
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Jul 4, 2009
I'm sicking of having to set hdparm to 254 every time i resume from sleep. It's annoying as heck.
I also don't want to hear my damn drive clicking all the time. I've done some digging and apparently WD has released a firmware update for this drive to fix the issue.
However, I cannot find this anywhere. Does anybody know where I can get a hold of it?
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Dec 5, 2009
Anyone know? Both their 750Gb or 1 Tb - is it standard 2.5" in thickness so that we can upgrade our Sony notebooks?
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Feb 15, 2009
Has anyone installed this hard disc on the Sony Vaio SZ series notebooks:
Western Digital WD5000BEVT 5,400 rpm 500Gb SATA
[url]
If yes, then I would like to know how it performed (too hot etc?)
I don't know which hard disc my SZ came with.
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Feb 4, 2009
Well i first got it and used it on my windows computer it worked fine. Then i used on my mac and realized i needed to format and it for large files/ writing. So i formated it to MAC journaled. Ever since its been making random beeping noises sometimes. Also it makes clicking noises. I am wondering know what i can do to stop this. Is it ok? Can i fix it? Should i buy a new hard drive?
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Jan 5, 2009
I have recently purchased a Dell Studio 14 laptop with Western Digital WD3200BEVT 320 GB 5400 rpm HDD. I installed Ubuntu Intrepid Ibex 8.10 immediately after purchasing it.
I am aware of the Load_cycle_count issue and would like to fix it. But with so many threads on the topic available on the net, I am a bit confused.
Has anyone applied the fix on the Studio Laptop with the above HDD yet? If yes, can anyone please share their experiences/caveats etc. so that I can confidently go ahead and apply the fix .....
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Jan 6, 2009
I have an HP DV2700 laptop (core 2 duo T5450 @1.66Ghz, 2GB of ram with vista home premium 32-bit).
I have a Western digital scorpio 250GB HD at 5400 rpm (WDC WD2500BEVS) and I am having some trouble enabling the write catching (and in extension, advanced performance mode.) I have tried accessing device manager and selecting 'enable write caching on the disk' however the policy does not persist once i apply the change. Despite my disappointment, this was to be expected since the comment 'this device does not allow its write cache setting to be modified' can be seen underneath the option. Being a tweaker of sorts with regards to vista, I was certain there is a way to allow such modifications to take place.
As an aside, I wanted to know whether enabling these policies would decrease spin up time? More specifically, decrease the amount of heat emitted from the hard drive. Of those who own DV laptops, this is an understandable request, seeing as the base of the laptop, under stress, becomes uncomfortably hot.
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Jun 16, 2009
I fitted the above HD into my Macbook Pro unibody a fair few months ago and it generally works great, I was even more impressed at how easy it was to install as I'm by no means a computer expert!
Anyway, the one niggle I have is that my Pro is running hotter, so much so that instead of a niggle I am a little worried.
It seems to be worse when I am running programs with the Apple OS but also using Windows XP with Fusion. The heat is a worry but the noise of the fans is just plain annoying. Prior to fitting this hard drive I never heard a peep out of the stock 250GB drive, either from the fans or the drive itself (as an aside, I can hear the new drive, but its quiet and not a problem). Likewise, it never seemed to get hot.
What confuses me is that the heat doesn't come from the area where the drive is. As you look at your laptop during normal use, the hot part is to the rear left of the base (i.e. the keyboard part).
I notice that Apple have 500GB drives available as an option on Macbook Pros now, does anyone know what make these could be? Also, does anyone have any experience with these yet?
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Nov 30, 2008
My WDC WD2500BEVS-75UST0 (HDD) "clicking" in IDLE MODE.
On normal or heavy load I can't hear the click.
But in IDLE - my WDC clearly "clicking".
I used NHC and set the option "Max Performance 254" and It is fine all the time.
But I hate NHC and overall addition programs in the start-up.
I found too the HDD has jumper:
http://wdc.custhelp.com/cgi-bin/wdc....p?p_faqid=1410
To reduce "Spin UP" but I'm under warranty, and it is no option.
Any advice.It is not big deal, and I can hear it only when my HDD is IDLE but....
OS: Windows Vista
HDD temperatures: normal range - 33-35-37 C
Maximum reached: 40-41 C
The temperatures are fine by my opinion.
NO BAD SECTORS!
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Apr 8, 2010
The guy would only say system exchanges take 3-4 weeks and yours will be processed as soon as possible- I tell him that my case has been escalted to mamagement and that emails were sent to the dispatch team to queue it higher since Dell mistakingly sent me a 17inch alienware which i would not accept- His reply was I choose to wait longer my refusing the AW - So I will have to wait back through the exchange queue- ...WHAT>>>> Dell sent the AW without asking me if i would accept- also manager i have spoke to never said such non-sense.
So i ask for a manger to call me back - he says it will be 2 hours- Fine- Also please have the 130w power brick sent out to me so i can atleast have some fuctionality- Hes Ok- it will be 4-5 buisness days =- WHAT- I say this machine carrys next business day warranty - He says its "Up to next business day" but in most cases longer- ....I say BS- that is not the terms of the warranty-
This was 30 min ago- never got an email of the chat log or a do i see the dispatch record for the power brick in my history...
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Feb 7, 2009
Had some build quality issues with my original M1330 that I finally decided to take care of last month (plastic is warped/not glued down in places).
Now when I log into the Dell Support page with said dispatch # all I see is as follows
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Apr 29, 2009
ok so heres the deal, all the sudden, I cant access anything that an administrator can (Im the only person who uses this computer)
I was trying to access my folder options but its not there under tools, and when I try to access it with the run command, I get a message that basically says access has been disabled,
how do I restore administrative rights so I can bring the option back? thanks!
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Jan 4, 2015
I have purchased the laptop 3 months ago and suddenly from yesterday I am getting no battery detected notification on the battery status icon. My battery is charging and dischaging also but still the notification is shown there. I cannot see the status of how much power is left or if the battery is fully charged or not.
I am using Inspiron 15 3000 Series i5 Laptop. After sometime the battery status comes back. So its like going and coming back type problem.
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Mar 6, 2013
I just unboxed my new 15R Special Edition. I plugged in the AC adapter and have no battery status light on the laptop. Should this light come one while charging even if the laptop is not on?
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Oct 7, 2008
I've recently received a Latitude E6400. The battery is fine working, but I noticed the battery has a series of LED lights on it, and a charging indicator, which presumable should show the charge remaining. The battery charges OK but I never see these indicator lights display anything.
I've read various guides I downloaded for this laptop but can't find any information on the battery lights.
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May 11, 2010
Which drive will the envy 17 come with and which drive performs better? These are the only 2 2.5" 1TB drives i see released as of now.
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May 12, 2010
What's the current status? Does or doesn't it support TRIM and if then with which firmware?
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