Had some build quality issues with my original M1330 that I finally decided to take care of last month (plastic is warped/not glued down in places).
Now when I log into the Dell Support page with said dispatch # all I see is as follows
My M1330 has developed the "ac adapter type unrecognised" problem which means a new mobo. But it may be. It's an early m1330 with the 633MHz FSB and 2.2GHz cpu.
Do you think Dell will be able to replace like with like? I'm rather hoping they'll give me a 2.4GHz with 800MHz FSB as replacement as that's the nearest CPU match without giving me something inferior.
seeing as I'm getting ready for my 1330's second Mobo replacement, I've made a list of what to check after a mobo replacement. The first part of the checklist is what you really should test while the RegGuy's still on location and the second & third parts are what you need to verify (in most part) that the replacement mobo is indeed ok.
What the rep will check on your behalf is that the Notebook fires up and loads your OS. This of course implies that the power-on switch, monitor, hard drive, keyboard and trackpad are connected and that the main chips (cpu, graphics, chipset, audio, etc) are indeed functioning.
But that's about it so the rest is up to you ...
my m1330 is showing signs of gfx/mobo failure, but there is no real way to prove it to the techs.
Is there a way to call in and get my mobo replaced without forcing the failure? ...
I have an XPS M1330 with a faulty hard drive. The warranty has just expired (2 weeks ago) and Dell were not able to give me the part number to buy a replacement hard drive myself.
Do you know if these notebooks would accept any standard 2.5" SATA drive?
OR are the laptops BIOS protected or have some other Flag set on them so that the laptop would only recognise drives from certain manufacturers
Well, my Nvidia 8400 died for second time and I called Dell to replace it. After asking for a sustainable solution and to ensure me that I won't have the same issue once more, they said that they will install me a new motherboard revision which reduces the possibilities of having my GPU dead.
Thus, they replaced the motherboard. I didn't format my system but kept my Windows Vista Ultimate x64 installation.
After using the system for a couple of hours I realized that the system was under-performing. Then I checked with CPU z utility and found out that the CPU clock was stuck @1,6GHz (although my power scheme was high performance). My processor is the T7500. The system was overheated and the clock speed was reduced (I guess). The thing was that I could almost do nothing, not even surf on the internet. This makes my laptop unable to deal with applications that need lots of CPU power.
Does anybody else face the same problem? Is there something I could do to return to the old situation? Should I contact Dell and complain? It is a huge problem cause half of my applications cannot be used any more!! After a few minutes of use the laptop stops performing normally!
Could it be that if I format my HD and make a fresh install the problem will be resolved? (I repeat that I didn't format my system after the MB replacement).
So My M1330 was part of the defective batches of Nvidia Video card. A dell tech guy came and replace the motherboard and also a defective battery. I assume that the hard drive would work the same and I assumed I didn't need to format. My current hard drive was just taking forever to boot up, and was just so slow. I figure i needed to reformat.
I used a new 320GB hard drive i was planning to replace the current drive with. Now that its fully formatted. It's still unbelievable slow. I though the speed step might not be working current but i used wcpuid to test the current speed and it was at full speed. Though the system doesn't seem hot at all. I just cant figure out why its so slow. bios is currently at A12 which is the lastest
The guy would only say system exchanges take 3-4 weeks and yours will be processed as soon as possible- I tell him that my case has been escalted to mamagement and that emails were sent to the dispatch team to queue it higher since Dell mistakingly sent me a 17inch alienware which i would not accept- His reply was I choose to wait longer my refusing the AW - So I will have to wait back through the exchange queue- ...WHAT>>>> Dell sent the AW without asking me if i would accept- also manager i have spoke to never said such non-sense.
So i ask for a manger to call me back - he says it will be 2 hours- Fine- Also please have the 130w power brick sent out to me so i can atleast have some fuctionality- Hes Ok- it will be 4-5 buisness days =- WHAT- I say this machine carrys next business day warranty - He says its "Up to next business day" but in most cases longer- ....I say BS- that is not the terms of the warranty-
This was 30 min ago- never got an email of the chat log or a do i see the dispatch record for the power brick in my history...
I have read the helpful Wiki page about the different stages in the "In Production" section and have called the 800 number to find out what stage I am in since I'm in the US. But every rep I talk to just tells me the same thing. It's in production and my EDD is July 8th.
I explained how I had read that there are 5 sub categories in the "In Production" section and I asked nicely if she could tell me what stage I was in. She didn't really understand what I was asking her not because of a language barrier, because while her english was accented we understood each other perfectly throughout the conversation.
She finally did say I was not yet in the boxing stage but could tell me no more than tha
Has anyone else had any issues with a delayed XPS M1530 Red Shipment? When I ordered it on the website, it said ESD was 1/16. Now it's been moved back to 1/26.
I've called a zillion times and I'm stuck in build status limbo. Just wondering if anyone else had a similar issue or any positive news for me. I'm so impatient, I probably should have ordered a stock machine instead of upgrading the processor and stuff. Oh well...
Edited to add: I received my accessories last week. Nothing like sitting around the house looking at a very sexy laptop sleeve and mouse. I would like to be able to use them though...
As I've previously posted, my M1730 developed a problem with it's pair of 8800M GTXs back in September. After weeks and weeks of no service call happening, Dell finally agreed to refund me the full price of the laptop. When the money was received, I turned around and handed it right back for a M17x that I received a good quote for. When I ordered in earlier this month, I was told that there was a delay on a component and the estimated delivery date given was the 13th of January. Since I'd had no gaming laptop since September, I didn't really mind. I was checked the Order Status tool every day, but there was no change in the EDD.
On Friday December 11th I receive an email from Dell/UPS stating that they planned to deliver my laptop on Friday December 18th between 09:00 and 18:00. I checked the Order Status tool and it showed my laptop status as changed to 'Shipped.' Excellent! The email contained a UPS tracking code which was recognised on their website. The status was 'Billing Information Received' which means that they know there's a package to go somewhere, but they don't have it yet. Or so I've since been told.
Can you guess where this is heading? Friday 18th comes and goes and I've not received a laptop. I stayed in all day, most hermit-like, so there's no way they missed me. No card. Finally called UPS and they say that they haven't received the laptop yet.
So I checked the Dell Order Status page again and it definitely states that it shipped on the 11th. So where did it go? I don't mind waiting. I do mind waiting indoors for something that's not coming. Dell have also changed their 'Contact Customer Care' policy and there are no longer any phone numbers listed for them. It's now email only with a 24 hour response time.
When you're expecting a package, how many times do you check it daily?
I'll admit - I do it 5 times/per day, everyday, until the package arrives >.
ok so heres the deal, all the sudden, I cant access anything that an administrator can (Im the only person who uses this computer)
I was trying to access my folder options but its not there under tools, and when I try to access it with the run command, I get a message that basically says access has been disabled,
how do I restore administrative rights so I can bring the option back? thanks!
I am officially in the testing stage! w00t Guess I might get it by the end of this week afterall!
Anyone else that ordered a 1530, please post here when you ordered and EDD...
I ordered a custom Studio 15 from Dell last Friday. It reached the "Shipped" status by Monday. The order status on the Walsh Western site. It looks kinda something like this:
Date. Time. Location Activity
23/11/09. 13:30. China. DEPARTED MANU. FACILITY
23/11/09. 05:30. PENDING
Just wondering, how long does it take for the next stage / status update. I'm so impatient and want to know how long it takes on average for delivery. I'm in the UK.
Also, I've heard some negative things about Walsh Western and the quality of their service...
Is it my imagination or did the order status line change sometime in the past 12 hours?
View 9 Replies View RelatedI have purchased the laptop 3 months ago and suddenly from yesterday I am getting no battery detected notification on the battery status icon. My battery is charging and dischaging also but still the notification is shown there. I cannot see the status of how much power is left or if the battery is fully charged or not.
I am using Inspiron 15 3000 Series i5 Laptop. After sometime the battery status comes back. So its like going and coming back type problem.
I just unboxed my new 15R Special Edition. I plugged in the AC adapter and have no battery status light on the laptop. Should this light come one while charging even if the laptop is not on?
View 1 Replies View RelatedI've recently received a Latitude E6400. The battery is fine working, but I noticed the battery has a series of LED lights on it, and a charging indicator, which presumable should show the charge remaining. The battery charges OK but I never see these indicator lights display anything.
I've read various guides I downloaded for this laptop but can't find any information on the battery lights.
I recently ordered a Dell Studio 1558. Dell claim it has been shipped, and on clicking the Walsh Western link, it gives me the Customer number not found etc dialog. I tried the methods mentioned to input my numbers manually, but it still says not found. What can i do?
View 10 Replies View RelatedWhat's the current status? Does or doesn't it support TRIM and if then with which firmware?
View 10 Replies View RelatedIt seems like there are a bunch of people who are getting a system exchange, but have been waiting over a month to receive the system. Please post your system exchange details and any estimates given by Dell support here so we can get a better idea of how long this takes during this time of the year....
View 10 Replies View RelatedSo, this thread is for all the SXPS 1640 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread is for Order Status (and all included w/in the thread title)
Please use this format, it's nice and easy for all to read:
Ordered On: 2/4/09
Model info: Obsidian Black / XPS 1340/ etc.
Estimated Ship Date: 2/10/09
Estimated Arrival Date: 2/12/09
Order Status: In Production 'Building Stage' 2/5-2/709 (12pm EST)
Order Status: In Production 'Boxing Stage' 2/7/09 (12pm EST)-2/10/09 (11am EST)
Order Status: Shipped 2/10/09 (8 am EST) .....
I thought it was time to get an *Order Status* thread started on the Studio XPS 1340, since so many are ordering it!
So, this thread is for all the SXPS 1340 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread is for Order Status (and all included w/in the thread title)
Please use this format, it's nice and easy for all to read:
Ordered On: 2/4/09
Model info: Obsidian Black / XPS 1340/ etc.
Estimated Ship Date: 2/10/09
Estimated Arrival Date: 2/12/09
Order Status: In Production 'Building Stage' 2/5-2/709 (12pm EST)
Order Status: In Production 'Boxing Stage' 2/7/09 (12pm EST)-2/10/09 (11am EST)
Order Status: Shipped 2/10/09 (8 am EST)
New EAD: N/A
My Location: Fiji Islands
Start here:
I have a Studio 1745 which refuses to boot up.The Laptop initialises and begins the BIOS Post processes and gets to about 66% through the BIOS load status bar and freezes. I am unable to get into BIOS setup or Diagnostics either. I have checked all connections and removed and refit the CMOS battery - no change to the problem.
View 5 Replies View RelatedDell inspiron N5110 won't boot, when i performed a self test this error appears:
Error Code 2000-0142
Validation 33125
MSG: Hard Drive 0 - S/N **-*******-*****
Self Test unsuccessful. Status = 79
what does this mean?
can i still use the HDD or do i need to buy a new one?
can i still recover my files?
I read that Sony released a note saying they would enable virtualization on a "few" models. I'm thinking of purchasing an FW
View 8 Replies View RelatedI am running Windows 7 64-bit on my laptop. When I originally got it from Dell, with all the software installed, it had a feature that would show "Caps Lock On" and so on when I turned on caps lock, or scroll lock.
I re-installed Windows since I upgraded the hard drive and want to know how to get this feature back. I installed the Dell Feature Enablement Pack, which gives me the "hotkey" menu, but no lock status options.
What's the software that shows this on screen?
Because the Studio XPS 1645 Intel Core i7 Owner's thread was getting pretty *thick* with *Order Status* Inquiries, etc... I thought it was time to get an *Order Status* thread started, since so many are ordering it! And, to lessen the *heavyness* felt with the Owner's thread.
Also, we really should keep Status Updates, Order Delays, Progress as such, separated in this section of the forum! It will make the other thread "easier on the eye" per se!
So, this thread is for all the SXPS 1645 owner's to post when they ordered, status updates only, and when received etc.....Basically this is a thread for Order Status (and all included w/in the thread title) ........
When I checked the battery status window in DELL Latitude E7240, I found 2 battery,Battery #1 it charged to 100% without any problem but Battery #2 is "not present",if there external battery available for this model or not? and if not, Why the battery status window showing two batteries in the settings?
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