Dell XPS L702x :: Won't Boot From Windows Repair Disc
Mar 30, 2013
I have a dell xps17 (l702x) laptop recently had a problem with it , that is it wouldn't start up and when i turn it on after 2 seconds it would just crash , so i changed the motherboard , processor and and it fixed the problem to some extent .. now my problem is i that when i turn on it loads to a certain extent then when it reaches the windows start-up logo it would just crash and restart again . so i tried the diagnostic test available by pressing F12 it dint show any problem .. looks like my windows got corrupted due to the sudden crash earlier
I tried to boot from the windows repair disc but it wouldn't boot ( i did change the boot up to cd / dvd) then i tried to boot up from the windows 7 disc , it would say "press any key to boot from cd or ddvd " after doing so it would load the files and and crash again at windows start up . i even tried the safe mode option . it wouldn't load it completely and get stuck , i tried to restore to the last good backup it would still get stuck at windows startup .
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Mar 31, 2013
My Dell Inspiron 1764 laptop will not boot up after using windows 7 installation disc in repair mode, as it has to restart several times during set up, it would not restart after first phase of operation. It never got to finish operation. Now it is just coming up with a black screen saying, Windows boot manager
Windows failed to start. A recent hardware or software change it might be the cause. To fix the problem:
1. insert windows installation disc and restart computer (which it will not let me do)2. choose your language settings and then click next 3. click repair your computer
if you do not have this disc, contact your system administrator or computer manufacturer for assistance
file: BootBcd
status: 0x000000f
info: an error occurred while attempting to read the boot configuration data
After start up even pressing F8 before logo disappears numerous times it will not let me into that menu, so I cant access start up in safe mode or last known good configuration. No matter what I do it will not go past the above message on screen.
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Mar 31, 2013
My Dell Inspiron 1764 laptop will not boot up after using windows 7 installation disc in repair mode, as it has to restart several times during set up, it would not restart after first phase of operation. It never got to finish operation. Now it is just coming up with a black screen saying, Windows boot manager
Windows failed to start. A recent hardware or software change it might be the cause. To fix the problem:
1. insert windows installation disc and restart computer (which it will not let me do)2. choose your language settings and then click next 3. click repair your computer
if you do not have this disc, contact your system administrator or computer manufacturer for assistance
file: BootBcd
status: 0x000000f
Info: an error occurred while attempting to read the boot configuration data
After start up even pressing F8 before logo disappears numerous times it will not let me into that menu, so I cant access start up in safe mode or last known good configuration. No matter what I do it will not go past the above message on screen. I do have 1 year left on my warranty
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Jul 23, 2011
I just bought this laptop. It's been 1 week and I was playing a game then I saw blue screen and forced to reset my computer.After that I couldn't start Windows 7. It stuck on startup repair and can't repair it somehow. I tried everything but noting is working. I tried to use the Dell cd for factory settings but still can't use windows after the first install. I am going to copy my problem signature. Is this Virus and what cause it?
Problem Event Name : StartupRepairOffline
Problem Signiture 01 : 6.1.7600.16385
Problem Signiture 02 : 6.1.7600.16385
[URL] .....
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Dec 16, 2014
Need my WiFi drivers for my Acer Aspire 5560. I no longer have the repair disc for the Aspire, but was reciveing a lot of errors and decided to use another disc to reinstall Windows 7. Once W7 was installed I was still missing my network drivers.
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Apr 14, 2013
Problem: Chucked a hot sugary drink over my DELL XPS 17 L702X laptop (accidentally!)
Actions Taken: Mopped up quickly and let Laptop dry out.
Initially Laptop booted and I managed to email 2 important documents to myself (must be more religious with my backups).
Laptop started making a whirring noise (Hard disk problem?)
Keyboard "interesting" and will need replacing
Rebooted laptop and get to Blue Boot Menu
Perform Diagnostics and get the warning (!) No Hard Drive Detected - all other tests (including memory) PASS
Have tried booting from my restore disc - but, unsurprisingly no Hard Drive Detected
Have removed Hard Drive and carefully and gently cleaned with cotton cloth
Replaced - same problem
Have tried Hard Disk in second HDD slot - same problem.
My plan is to buy a new Hard Disk (along with a Key Board)....
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Dec 2, 2014
I'm very stuck with my Y580, and I'll start by saying that I purchased the laptop about 1.5 years ago, and it came with Windows 8 installed. I didn't like Windows 8 so much, so I decided that I would get Win7. I also decided that I'd put it on an mSATA to speed things up. After doing so, I just formatted the boot partition on the older drive to use for storage. But I kept the recovery partition on there. Everything seemed to work fine until I was recently informed that I should update the BIOS. I followed all of the instructions from Lenovo in updating to the version 8.00, something like 89WW in the file name. Then recently I noticed my temps were realllly hot when gaming... and I don't play graphically demanding games. I monitored my temps and found out that my CPU (i73630QM) was running over 90°c when playing games like LoL, Dishonored, RIFT, Darksiders, and a few others, all on lower settings.
I did some googling about temps and a lot of people were saying that BIOS is often a culprit for high temps. Maybe you've already put two and two together, but it took me until this point to discover that the BIOS I had updated to is a Win8 BIOS, and I'm using Win7. I figured, this is probably a big part of my issue (and even if it's not going to solve the heat issue, I'd still like to have all my ducks in a row and have all my hardware/software/firmware compatible.
As we all very well know from the few years of tampering with these Y580s, the BIOS can't simply just be rolled back. But I figured there had to be a way. After googling around for some time, I ended up trying a few different things; editing the Config file for the earlier version of the Bios (which just resulted in another error and locked up the keyboard and mouse), I tried booting the BIOS image from a USB, but to no avail (I tried both booting from USB and also a force BIOS update, using the fn+B method, which I realize I may be doing incorrectly, as I am not entirely sure what I should name the ROM file... I can't boot windows to use ANDYSTOOL, so I named a bunch of different ROM files with different names that have worked for other people) ... so on and so forth...
The last thing I've tried was Restoring the BIOS to factory settings (within the BIOS) and now the computer will not boot windows. The Lenovo screen Posts, and Windows starts to load, freezes a moment, Blue Screens for a second, then reboots, saying that there is an issue with either Hardware or software, and gives me he option to either boot windows normally (which just results in the same thing again) or to run an automatic repair. I tried the automatic repair and it just sits on the "Preparing Automatic Repair" screen, and will do so for hours with no progress.
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Jan 1, 2015
I have an XPS 17 L702X. I just did a re-install of windows 7 on my wife's laptop. How do I use the drivers and utilities disc to get the drivers for the hardware on this computer? I can't get online on it. I do have the discs.
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Nov 6, 2014
I have a Lenovo Y410P that will not boot. The BIOS only sees to PXE boot. It does not attempt to boot from the Windows 8 installation disc, or from the hard drive that I reinstalled Windows on myself. I can boot to both of these on other computers, so I know they are not the problem. I'm thinking it's BIOS or motherboard related, but I'm not sure where to go from here.
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Feb 22, 2013
I have a XPS 17(L702X) with Window 7 Ultimate 64 bit and am in the middle of a Dell support issue regarding the Nvidia graphics card.
Dell support have requsted I run diagnostics from the "one time boot menu" (I have run this before on other laptops but my problem here is.
Dell supports says tells me "Immediately press the F12 key once every second until ?Preparing one-time boot menu?, Shows in the upper right corner of the screen."
However all I get is "Boot Menu" (With options underneath) in the centre of the screen. Is this the same thing?
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Apr 8, 2013
I am having a major issue with my Dell XPS L702x laptop at the moment, in that it cannot boot up at all, rendering it completely unusable.
When this first happened, the laptop used to progress through the dell screen, the 'starting windows' screen, and then just hang at a blank screen, or with a blank screen with the windows 7 background and a mouse cursor. This happened in both normal startup and attempting safe mode.
I have tried starting in best last known configuration, resetting the bios to default settings. I eventually got startup repair to work, but it didn't do anything, nor did system restore.
I run diagnostics, and receive this error right at the beginning of the test:
ERROR CODE 0146.
Msg: Error Code 2000-0146
Msg: Hard Drive 0 - self test log contains previous error(s).
I continue the diagnostics and everything else passes okay.
However, now when I try to boot my PC up in normal or in safe mode, I get past the dell and windows startup screen and instead of the hang I simply get a blue screen error:
BAD_SYSTEM_CONFIG_INFO.
STOP: 0x00000074
I have also had the blue screen errors c000021a, and 0xc0000221. But primarily am now getting the bad_system_config_info every time.
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Oct 28, 2012
Yesterday I flashed the firmware of my XPS L702X to version A19, which enabled UEFI boot mode. I decided to go ahead and try to install Windows 7 in UEFI mode on a GPT disk. Installation succeeded, booting failed however. Then I read a message on the web from someone who succesfully installed Windows 8 on the same machine in UEFI boot mode on a GPT disk. So I decided to try Windows 8 instead. Installation failed. Using the recovery menu from the Windows 8 installation media, I wanted to try and see how far installation had come and more or less accidentally selected in some "Advanced options" menu to reboot to my USB flash drive (where the Windows 8 files were on). Rebooted fine. Then I shutdown, using the regular option.
When I turned on my machine again, I found out that pressing either F2 or F12, for the firmware setup and the boot menu, respectively, didn't work anymore. The firmware recognised my input, as the text in the lower right of the Dell splash screen became lighter, but instead of entering setup or the boot menu went straight ahead to boot my existing and working Windows 7 installation on my first (MBR) hard drive instead.
So, in short, I am locked out of setup and the boot menu. I have already tried reflashing the firmware, but without any luck. What to do now?
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Dec 4, 2014
My mums computer has ended up in a Black screen "Preparing automatic repair" loop and therefore will not boot :(
None of the repair options work from the boot options etc, so I need the OEM win 8.0 installation disk, so that I can at least boot to safe mode and maybe correct from there once out of the boot loop.
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Apr 4, 2013
I've had my XPS 17 for a week and have run into problems. Initially, I had no problems but two days after owning the machine, picked up the first: I opened up the laptop lid and was met by a message, the gist of which was 'Windows has recovered from a blue screen error' . I rebooted and put that message in my 'lets wait and see if that happens again' memory bank.
Things went well after that until I tried installing and using a game, which would have been the first time I'd used my GT 555M graphics card in anger. Installation went well but after starting the game, the screen started flickering, messages started appearing in the bottom right hand corner of the screen saying 'graphics has malfunctioned but recovered', or something to that effect, then the laptop crashed.
I tried updating drivers (I'm 100% sure they were compatible with my card) and this made my laptop even more unstable, throwing freeze after freeze, blue screen after blue screen and refusal to boot or shut down at me.
I decided to start from scratch and did a complete factory settings restore and upon first switch on (the laptop does it's 'setting up for first use' routine) was met with a blue screen error. The error details were as follows:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057Additional information about the problem: BCCode: 116 BCP1: FFFFFA800BF95010 BCP2: FFFFF8800F438EA8 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
The laptop then rebooted itself and seemed to run just fine. I checked the device manager and it appears windows has shut down my GT 555M card as it was reporting problems.
I ran Dell diagnostics prior to the full factory restore and beside the fact it didn't pick up the GT 555M (it did test the Intel HD3000 and that was fine), it said all was fine.
I have just rerun the diagnostics after the restore and it seems the DVD drive is now having issues too:
OPU Test - not supported
Spindle Test - not supported
Tray Out Test - not supported
My machines details:
Model Dell System XPS L702X
Operating System Microsoft Windows 7 Home Premium Edition (64-bit)
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Apr 18, 2014
I just bought a brand new yoga 2 11 only 10 days ago. I used it this afternoon, closed it up and walked away for a couple hours. This evening I tried to wake it up, and it's stuck on the Lenovo screen. After a while, it said Preparing automatic repair. It spun for 10 minutes and the screen went black. I forced shutdown and walked away, completely frustrated. Now if I try to reboot, all I see is the Lenovo screen. Nothing is happening. What can I do?!
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Jul 19, 2013
Unfortunately I woke up this morning to my Y410P stuck with the Lenovo logo and text saying "Preparing Automatic Repair". After a few moments it will say "Diagnosing your PC " and then "Repairing disk errors. This might take over an hour to complete." Then after a few seconds it restarts and everything happens again.
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Aug 26, 2009
I am trying to repair a ZD7000 series laptop. The initial problem was that it had a broken AC Jack. I got a new AC jack and soldered that in. While I was at it, I also got a 3.2GHz P4 out of another laptop to replace the one that was in this laptop.
Now the laptop does not pass the boot screen. It will just display the HP splash page, then reboot. No BIOS beeps. It does this on both AC power and battery.
I have tried different ram as well, with no luck.
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Oct 19, 2008
I have a recovery disc for this laptop and I tried to change the boot order by pressing F2 but it wants a password. Someone stated it might be 6 zeros but that didn't work. I just want to boot to the recovery disc.
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Jun 13, 2014
HP Pavilion g6 Product ID : QB582UA#ABA
Memory test: passed
Smart check: passed
Short DST : Failed
Failure ID : 6C0G9G-6AX502-MFGH5G-60SA03
Hard Disk 1
Run-in-test : FAILED
My laptop will not boot. Unable to boot from disc or into safe mode.
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Feb 16, 2014
Where Can I download or order a Boot Disc for my Z580? It came with Windows 7, and PC World were offering a free upgrade to Windows 8.
I am currently unable to create a Factory Default Recovery Disc. There is an error with the Onekey Recovery software in burning onto the DVD / Disc. I have tried two different DVDs (4.7GB), and have tried a CD (740MB). And I receive the same error about one fifth of the way through.
The reason I am having to do a factory reset, is because my Wirless Network driver is not working, and the laptop no longer accepts external wireless USB dongles. I can't get internet even with a wired connection. It isn't to do with whether the wireless is switched on or not. I've tried this.
What is Lenovos policy about providing customers with the means to restore their Laptops? In the past computer manufacturers / suppliers provided all the software and bootdiscs.
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Sep 30, 2012
I'm using Dell Studio 1555. I've use it around 3 years. Last week my laptop start making up problem.
Firstly it will suddenly restart while i'm using it. Sometimes it will come up blank screen and need me to restart back.
After that during start up my dell logo will take times to pop up. And will ask me to repair my window.
I've read some post here said that it maybe because of the CMOS battery and I've already change it and dell logo is pop up a little bist faster than before.
But right now my laptop could not be start up. When I power up, the LED button at the On/off button is ok.
The fan also running. When I plug in my Iphone it will be charge but there is nothing on the screen.
I've also put on external monitor but also didn't show anything.
And also there is no sound @ beep during my start up.
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May 9, 2014
I was making a Windows 7 recovery disc set, usning the Lenovo Thinkvantage tools, and one of the first pop up windows that came up said "Note: DVD RAM is not supported for Disc 1 of the Product Recovery disc set". Does this meen that I cannot use a DVDs for a Recovery discs? That is all I have.
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Mar 18, 2012
I have a Dell XPS 17 laptop that seems to be stuck in the Startup Repair Loop, and I have tried everything to get out of the startup repair mode, but nothing seems to be working. I have tried F8, Safe Mode, System Restore (to two different dates), and the command prompt, but everything happened to no avail. I even did the Diagnostics test (long version), and that came up with nothing. I purchased the laptop back in October of 2010, and it has Windows 7. The laptop went into this Startup repair loop about a day after it did a Windows "Critical" update. One of the programs that the update tried to install onto my computer was Google Chrome (which it, according to the laptop, failed to install properly). It makes me wonder if the update uninstalled a driver, or turned a driver bad.
Two errors that I repeatedly get are "Corruptfile" and "Autofailover". I truly hope that this is something that can be fixed, and I hope that I will not have to restore my laptop back to it's factory settings.
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Jan 23, 2013
my Windows is not able to boot and I have to repair it with a Windows Vista DVD taken from another Dell (Desktop) PC. The installation is not able to detect a drive and so I am not able to select a Windows installation to repair. I need the drivers for the Harddisk (or controller) to add it to the repair process. The problem is that on the Driver support page only firmware for the hard drive is available but no .inf file that I need for the repait.
where I can find the .inf file or if it is possible to extract the file from the destroyed windows installation (via live-linux).
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Nov 21, 2014
I purchased a refurbished Dell e6410 about a year ago. The Laptop was working find with no issues. But in mid August, I did a windows 7 update... After the update, windows restarted... But instead of booting up to windows... It went to "startup repair". It ran this several times until is said it could not repair the startup.
I ended up having to do a recovery and reload windows and re-image my HD... After doing that, I tried windows update again. Same issue. after windows update... It would just got to startup repair.
Again, I had to restore my OS and re-image my drive. I tested and checked the HD and go no errors. Ran disk check and disk check /r... But if I tried to run a windows update it would just go into startup repair and I would eventually have to just reload my os and re-image the drive.
I spoke to an agent from Dell about it... He suggested I wait a month before trying to do the windows update. Perhaps they have a bug.
So I waited two months and tried an update again, last night. This time, I would get the dell logo, with f12 option, that would go away and then "windows is loading necessary files", but then the screen would go black and dell screen came up gain, then "windows is loading necessary files". I let it do this for almost an hour. Windows never started... I had no option to get into safe mode or any other boot modes. I have a regular desk top pc that I have done windows update and it has no issues.
I am running windows 7 64bit.
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Apr 4, 2009
i recently used erecovery programme to repai windows. Everything is fine now but on startup it asks me every time to choose between erecovery or windows vista. Vista is working fine now but i was just wondering how to get rid of the selection screen on startup and make it load vista as normal.
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Nov 19, 2007
I got a new 120GB seagate Momentus 7200rpm HDD in the mail today. I wasn't expecting it yet (I actually wasn't expecting it to ship until today) so I wasn't ready for it.
I need to know how I can copy windows from my current 60GB HDD to my new 120GB...but I don't have a Windows Xp CD. I know there is some way to make an "image" of my current HDD? But when I research that it gets a little confusing because they are always how to's for backing up your files rater than making a CD that you can actually install on a blank HDD.
How many CD's will it take If I un-install all my programs first and basically just copy Windows itself?
I'm not interested in going out and buying an external caddy and copying directly to the new HDD externally UNLESS that is the only way to do it. I need a way that it can be done like...2day! cause i'm anxious!
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Feb 17, 2013
My laptop is Dell Studio 1558 with Windows 7 as the OS. The issue is that now when i try to turn on the Laptop, its go'n to "Windows Error Recovery" with following options to enter:
"Launch start up repair"
and
"Start windows Normally"
I tried both the option at two different times but its not fixing the error or starting windows normally and its stuck at "Starting Windows" screen. Then I tried to use F12 - Boot option- Diagnostics for which I am getting the following errors:
"Error code 0142Msg: Error Code:200-0142Msg: Hard Drive 0 - self test unsuccessfulStatus:79"
Now when i try the same option [F12 - Boot option- Diagnostics]"Error code 0146Msg: Error Code:200-0146Msg: Hard Drive 0 - self test log contains previous error(s)What should I do to resolve this issue?
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Feb 19, 2013
My girlfriends Inspiron 1545 WINDOWS 7 got the blue screen message.
After trying to restore to a prior date it is now stuck in a repair loop.
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Oct 21, 2014
I'm stuck in the (windows8) HP pavillion's automatic repair loop and I need to know the safest rest/ way to fix this.
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