HP/Compaq :: HP ZD7000 Series Laptop -- Will Not Pass Initial Boot Screen After AC Jack Repair
Aug 26, 2009
I am trying to repair a ZD7000 series laptop. The initial problem was that it had a broken AC Jack. I got a new AC jack and soldered that in. While I was at it, I also got a 3.2GHz P4 out of another laptop to replace the one that was in this laptop.
Now the laptop does not pass the boot screen. It will just display the HP splash page, then reboot. No BIOS beeps. It does this on both AC power and battery.
I have tried different ram as well, with no luck.
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Feb 2, 2010
I'm not able to get past the initial logo screen. It just hangs, pressing the blue thinkvantage button does nothing. F12 likewise. Not able to get any sort of boot menu. Bootable CD in drive lights flash, no boot.
Have tried:
Reseating hard drive
Reseating Dimms, swapping and plugging in one at a time
Removed battery and held power switch down to discharge
This is a type 2714-CTO R500 ....
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Oct 3, 2014
System is asking for password which is not known. how do I recover. Tried to download recovery file to usb from HP Website but can't get it to load from USB when turning on computer.
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Feb 16, 2013
So, as soon as BIOS page passed, Windows logo appears and the circle below circling.
After 10 seconds it crashes and restarts automatically.
New machine. BIOS has been reset to default multiple times.
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Dec 8, 2009
I'm working on an Extensa 5420 that has a broken plastic tab that holds the power jack in the lower case. Anyone had any luck with glue/epoxy (or some other techique) to secure the power jack in position so it won't fall inside the case?
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Jul 19, 2013
Unfortunately I woke up this morning to my Y410P stuck with the Lenovo logo and text saying "Preparing Automatic Repair". After a few moments it will say "Diagnosing your PC " and then "Repairing disk errors. This might take over an hour to complete." Then after a few seconds it restarts and everything happens again.
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Dec 2, 2014
I'm very stuck with my Y580, and I'll start by saying that I purchased the laptop about 1.5 years ago, and it came with Windows 8 installed. I didn't like Windows 8 so much, so I decided that I would get Win7. I also decided that I'd put it on an mSATA to speed things up. After doing so, I just formatted the boot partition on the older drive to use for storage. But I kept the recovery partition on there. Everything seemed to work fine until I was recently informed that I should update the BIOS. I followed all of the instructions from Lenovo in updating to the version 8.00, something like 89WW in the file name. Then recently I noticed my temps were realllly hot when gaming... and I don't play graphically demanding games. I monitored my temps and found out that my CPU (i73630QM) was running over 90°c when playing games like LoL, Dishonored, RIFT, Darksiders, and a few others, all on lower settings.
I did some googling about temps and a lot of people were saying that BIOS is often a culprit for high temps. Maybe you've already put two and two together, but it took me until this point to discover that the BIOS I had updated to is a Win8 BIOS, and I'm using Win7. I figured, this is probably a big part of my issue (and even if it's not going to solve the heat issue, I'd still like to have all my ducks in a row and have all my hardware/software/firmware compatible.
As we all very well know from the few years of tampering with these Y580s, the BIOS can't simply just be rolled back. But I figured there had to be a way. After googling around for some time, I ended up trying a few different things; editing the Config file for the earlier version of the Bios (which just resulted in another error and locked up the keyboard and mouse), I tried booting the BIOS image from a USB, but to no avail (I tried both booting from USB and also a force BIOS update, using the fn+B method, which I realize I may be doing incorrectly, as I am not entirely sure what I should name the ROM file... I can't boot windows to use ANDYSTOOL, so I named a bunch of different ROM files with different names that have worked for other people) ... so on and so forth...
The last thing I've tried was Restoring the BIOS to factory settings (within the BIOS) and now the computer will not boot windows. The Lenovo screen Posts, and Windows starts to load, freezes a moment, Blue Screens for a second, then reboots, saying that there is an issue with either Hardware or software, and gives me he option to either boot windows normally (which just results in the same thing again) or to run an automatic repair. I tried the automatic repair and it just sits on the "Preparing Automatic Repair" screen, and will do so for hours with no progress.
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Jul 5, 2014
The speakers on the laptop itself work, but when I plug in any pair of headphones or earphones (I've tried 5 known good pairs) and it is the same problem every time. The right ear piece works and the left does not. I have uninstalled and reinstalled the driver to no avail.
Is there any easy solution like an usb audio jack or something I can use to be able to use headphones?
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Apr 3, 2009
What is the point of sending a laptop to repairs if they do more damage than good? I could put up with the dodgy screen. I have months of work, musical compositions etc. stored on that laptop. This is a disgrace and I can't imagine what would possibly compensate for it. I'll have to see what I can get off my old laptop that I gave to someone else and look through my emails for stuff I sent people.
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Jun 25, 2009
My neighbor asked me to take a look at his zd7000. When we power it on, the screen turns on, but it stays black and displays nothing. If the laptop is hooked up to an external monitor it shows the graphics no problem on the external screen and still nothing on the LCD.
I took the the LCD apart and checked the ribbon cable to make sure it had a secure connection. That did not solve the issue.
My other idea is that the inverter is gone bad.
Do you guys think it is the inverter? Has anyone else had a similar issue?
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Dec 4, 2014
My mums computer has ended up in a Black screen "Preparing automatic repair" loop and therefore will not boot :(
None of the repair options work from the boot options etc, so I need the OEM win 8.0 installation disk, so that I can at least boot to safe mode and maybe correct from there once out of the boot loop.
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Sep 22, 2009
i've just received my repaired dv2310 back from HP due to a motherboard failure. everything is back to normal now.. boots fine, although GPU temp still a little on the hot side. its at 81C now and the only thing i'm doing is typing this message. CPU temp around 55-60C light load. (Turion 64x2 1.6ghz)
but one major issue.. the HP tech SCRATCHED MY SCREEN! theres several nicks on the upper left portion.. its very obvious when i am looking a blank white page..
should i call HP and complain? would there be a case? I did take some pics of the laptop and screen before I shipped it just to prepare for situations like these. so anyone's screens got scratched up and went after HP for a replacement?
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Oct 20, 2014
Half the times I try to sign into my favourite sites with log-ins I type in my details ,pres enter, press NO for do I want simple pass to add to list and then nothing happens. If I press sign in again then simplepass pops up again and nothing happens until I restart my laptop then its usully OK again.
Can I safely just uninstall simplepass without creating future problems as I don't want to use it anyway.
HP Pavilion 17 notebook
Product number F7R63EA#ABU
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Dec 30, 2014
Despite the ever-present warnings about ensuring one records passwords, I have recently changed my password and now cannot locate/remember the new one. The computer is an Inspiron 1440 running Windows Vista Home Premium. Is there any way I can reset the password?
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Oct 15, 2009
I just got an HP DV3T to replace a Dell Studio 1555 laptop. I liked the Studio 1555 but I wanted a smaller size laptop and the HD 1080p screen, while beautiful, made text a real chore to read.
I received the DV3T a couple days ago and wanted to share my initial impressions for anyone else considering this laptop as there don't seem to be many on this forum who have it. I use my laptops for word processing, light photo editing, watching Hulu etc and general websurfing.
Things I like about the HP DV3T:
Size: It's perfect. Not too small yet small enough to be portable and lighter than a 15 inch laptop.
Build quality: It's very sturdy and does not feel fragile at all. I would describe the build quality as excellent. It does have a shiny finish however which is a real fingerprint magnet. I like the design (I have the black model) although the silver circles on it make it look like it was designed by Target.....
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Mar 25, 2013
I recent;y installed a version of windows on my Dell Laptop, Inspiron 6000. I worked for a week or two then when I turned it on a couple days ago, it won't go pass the black screen with the blinking white line. A user some where on this site on an other post that had similar problems said that it to re-install and delete the existing partition and create another one with 120GB. I did but when creating another partition, I tried to type in the 122880 MB (122880MB = 120GB), and upon pressing ENTER, the numbers 122880 goes back to the number of MB of the partition disk space I had previously. I hope this all make sense. I do not have the money to buy another laptop. I have a Windows XP CD, but not the original. The laptop worked fine before with this version.
To fix the blinking line on the start-up black screen, all I need to do is to re-install windows XP and change the partition to 120GB. But every time I try to change the number of MB, it doesn't work but reverts back to the original number. Is there another way to fix the blinking-white-line-on-the-start-up-screen?
Also, I tried to use the repair control...doesn't work.
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Apr 2, 2009
I first started with an MSI wind which I liked alot the big selling point at the time was the 10" screen which wasn't quite "standard" on the netbook scene. While I liked the wind I found the keyboard too small to enable quick typing. I had it long enough That I got used to it however it just wasn't cutting it.
I then moved onto an N10J and threw in a 500GB HDD and it was my main computer for about 2 months until I got a desktop, anyhow I loved it mainly becasue it had a nearly full size keyboard. The addition of the 9300M was great for watching HD videos and some light gaming. As it stands I love this notebook however the geek in me always wants to try new things and I couldn't wait to see the response from AMD's side, and this is where I begin with the DV2............
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Mar 18, 2013
the enter key on my windows 7 latitude E6510 is broken and i am unable to pass the resume loader screen by clicking enter. I tried cleaning underneath my keyboard with no luck.
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Mar 30, 2013
I have a dell xps17 (l702x) laptop recently had a problem with it , that is it wouldn't start up and when i turn it on after 2 seconds it would just crash , so i changed the motherboard , processor and and it fixed the problem to some extent .. now my problem is i that when i turn on it loads to a certain extent then when it reaches the windows start-up logo it would just crash and restart again . so i tried the diagnostic test available by pressing F12 it dint show any problem .. looks like my windows got corrupted due to the sudden crash earlier
I tried to boot from the windows repair disc but it wouldn't boot ( i did change the boot up to cd / dvd) then i tried to boot up from the windows 7 disc , it would say "press any key to boot from cd or ddvd " after doing so it would load the files and and crash again at windows start up . i even tried the safe mode option . it wouldn't load it completely and get stuck , i tried to restore to the last good backup it would still get stuck at windows startup .
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Nov 13, 2008
I have a Vostro 1500, which I bought 10 months ago. About 3 months ago the screen became loose and wobbled about 10 degrees when computer was moved or if I was on the train and it went over bumps. I tightened the screws as advised but this did not have any real effect. Dell engineer came and replaced the back cover with new hinges, (as they though hinges may be broken/at fault but they were fine,) but some wobble was still noticable so he ordered a new base. He came today and took the screen out complete with all the screen casing out of the old base, and put it into the new base, but still wobbled, so just put it back in the old base as it wouldn't have cured the problem.
Now yesterday, after he put the new back cover on, he had to take the plastic around the front of the screen off. After he put it together I noticed that the screen is no longer flush with the plastic surround and it annoys me! Am I just being finicky/picky or should I ask them to fix it?
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Apr 18, 2014
I just bought a brand new yoga 2 11 only 10 days ago. I used it this afternoon, closed it up and walked away for a couple hours. This evening I tried to wake it up, and it's stuck on the Lenovo screen. After a while, it said Preparing automatic repair. It spun for 10 minutes and the screen went black. I forced shutdown and walked away, completely frustrated. Now if I try to reboot, all I see is the Lenovo screen. Nothing is happening. What can I do?!
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Mar 30, 2013
My Inspiron E1505 will not complete it's boot. It comes up with this error:
PBR 1...done
[XLDR] ATA error
F11 shows no recovery, diagnostic test shows no error. Tried F12, checked F2. I am not that tech savvy but can get around to any instructions giving to rectify my issue. I don't have a boot disk, never can with the laptop.
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Dec 3, 2014
I have a Studio 1558 laptop, about 3 years old and a couple of weeks ago it stopped working.
When I press the power button (both on battery and on mains supply) the power button lights up white and stays white and my backlit keyboard lights up. I can hear the fan whirring but thats all that happens. It will stay like this for ever until I press the power button and it then shuts down instantly. There is no BIOS screen and I get no POST beeps.
I've tried plugging it into my TV as an alternative monitor but there's still nothing. I've checked the hard drive and swapped it for a new one but it still makes no difference. I've checked the memory and that's fine. If i try to boot up with the memory removed I do get two beeps.
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Feb 4, 2009
I am shipping my Acer 5315-2713 to Texas Acer repair. What is the best way to pack a laptop? I never had to do this before.
Acer said I only have a year warranty on this laptop is that normal for a laptop? It seems short to me. Has long as it covers a free LCD repair I am happy.
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Mar 31, 2013
My Dell Inspiron 1764 laptop will not boot up after using windows 7 installation disc in repair mode, as it has to restart several times during set up, it would not restart after first phase of operation. It never got to finish operation. Now it is just coming up with a black screen saying, Windows boot manager
Windows failed to start. A recent hardware or software change it might be the cause. To fix the problem:
1. insert windows installation disc and restart computer (which it will not let me do)2. choose your language settings and then click next 3. click repair your computer
if you do not have this disc, contact your system administrator or computer manufacturer for assistance
file: BootBcd
status: 0x000000f
info: an error occurred while attempting to read the boot configuration data
After start up even pressing F8 before logo disappears numerous times it will not let me into that menu, so I cant access start up in safe mode or last known good configuration. No matter what I do it will not go past the above message on screen.
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Mar 31, 2013
My Dell Inspiron 1764 laptop will not boot up after using windows 7 installation disc in repair mode, as it has to restart several times during set up, it would not restart after first phase of operation. It never got to finish operation. Now it is just coming up with a black screen saying, Windows boot manager
Windows failed to start. A recent hardware or software change it might be the cause. To fix the problem:
1. insert windows installation disc and restart computer (which it will not let me do)2. choose your language settings and then click next 3. click repair your computer
if you do not have this disc, contact your system administrator or computer manufacturer for assistance
file: BootBcd
status: 0x000000f
Info: an error occurred while attempting to read the boot configuration data
After start up even pressing F8 before logo disappears numerous times it will not let me into that menu, so I cant access start up in safe mode or last known good configuration. No matter what I do it will not go past the above message on screen. I do have 1 year left on my warranty
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Nov 25, 2013
My laptop will not boot up, just get the 7 beeps and a black screen. I have done research on this issue and it seems to be an ongoing problem with this laptop. If this is the case, this should be taken care of by Dell.
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Feb 25, 2013
When I boot my laptop the screen stays blank. You here the start up but screen still black as if not started. The blue symbol on F4 key lights up a 9 in a lock!! How I can get the screen to work?
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Sep 18, 2014
My laptop doesnt boot. when i turn it on, blue lights r shown for power and hard disk. but nothing on the screen. and it restarts by itself.
Model: acer aspire 5742
OS: windows 7
Processor: intel p6100
ram: 3gb
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Oct 31, 2013
I am getting Red Led light from my audio jack and audio jack is not working, how to fix. Speakers are working fine.
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