HP/Compaq :: Dead Harddrive
Mar 25, 2009
The 500GB HD in my DV7t just died. It's definitely dead, as I pulled it out and tested it in a caddy. When the computer goes to initialize the drive, it gets an error in the I/O device. I still believe I'm under my one year warranty from HP. Does it cover dead harddrives? And if so, do they require that I send in the dead drive? I work for a small business, though my boss has a rather strict data policy - all broken, dead, unused or outdated drives are to be turned into them for proper destruction prior to sale, refurbishment or replacement. Even when we send our laptops off for repairs, there are 'stock' harddrives we place in them that have never had sensitive company data on them. A bit paranoid, definitely, but it's company policy.
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Jul 27, 2009
Is it normal for my HDD to make a beeping noise after normal use? All I am doing is watching YouTube (or do anything else) and it clicks then makes a loud beep.
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Aug 7, 2009
I have a compaq nc6320 business notebook with a SeaGate Momentus 7200.4 that's done crashed 2 times what would be better than this drive with 7200 rpm's?
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Sep 1, 2009
Looking at one drive, in both areas area 1 is always significantly hotter than area 2's. A 15 C increase.
Is it possible to set a single harddrive in the 2nd HDD area (farther away from the CPU and GPU that are causing all the heat), with the 1st area empty?
I tried simply moving it from area 1 to area 2, and it said it couldn't find the OS. Is there a way to fix this without reinstalling?
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Nov 7, 2009
My current harddrive for my hp dv 6263cl laptop need replacement, what size does it use 2.5" or 3.5"? On the hp website...Hp specs, it says it uses a SATA drive. So I bought this one from...Seagate internal harddrive. When I goto replace it, the connectors are different, the one I bought is like this...Seagate connectors, its a flat board and there is a rectangle usb size on the left seperate from the other ones. The hard drive connectors that came with the laptop looks like the seagate one except it's not flat, it's like a slot and it doesn't have the black covering on the bottom, like this...Pre-installed Harddrive connectors. Sorry I don't really know how to say it, but the new drive won't fit.
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Mar 24, 2010
I am going to upgrade my dear HP elitebook 2530P with an additional harddrive insted of my optical drive, So I where browsing the Maintenance and Service Guide [url] .
On page 68 - It says :
-----
Secondary hard drive cage assembly, includes additional USB port (required for installation
of secondary hard drive
492574-001
-----
Secondary hard drive connector board (required for installation of secondary hard drive) 495027-001
-----
Secondary hard drive system connector board (required for installation of secondary hard
drive)
495028-001
-----
I am going to install a normal 2,5" disk, so which of them do I need ?
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Mar 22, 2009
i bought my laptop back in october 2006 and it's been running strong ever since but over the years i've accumulated quite a big music and video collection and well it's 100gb harddrive just isn't cutting it, does anyone know what's the specs on the current harddrive in it? because i want to swap it out for a much higher capacity one i know that i can purchase an external harddrive but i just want to carry my collection everywhere with me
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Apr 22, 2009
I've put an extra HD in a caddy delivered by newmodeus (converting SATA disk to the "PATA" connector in the DVD-bay in my 6510b - the harddrive is only able to read at 15 mb/s compared to the 100 MB/s when placed in the harddrive-bay (SATA).
Does anyone know if this is normal? is the the HP-connector or the chip in the caddy that is the bottleneck.... Any workarounds to improve the speed?
Ive tested both an intel x25M 80 gb and a Hitachi 7200 rpm 200GB in the caddy with the same slow performance...
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Mar 29, 2008
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
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May 15, 2009
Yesterday updated the BIOS to F.09 today the system will not boot, i get no BIOS screen, the screen just light up so i know it has power but just sits there and does nothing, no HDD access or anything.
This is now the second DV2 that i have had, looks like it might have to go back again. might swap to a DV3 this time, anyone else had issues with the DV2
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Mar 9, 2009
I have a Hp compaq nx 9020 notebook. from the last week she is dead. The processor and ram,hdd are ok. The charching light and other lights are dead and the motherboard did not start up. Have any one a idee what can i do. I need a motherboard schematic because i have opened up the notebook and did not find any blowing pieces. I have downloaded the service manual for this model and the schematics are not in there.
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Mar 10, 2009
i tried to boot my dv2500, it boots with no signal on screen the screen is lighted but no signal from the computer...
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Nov 12, 2009
A friend of my g/f gave me her computer to fix. She said she took it to Best Buy and they said her HD is messed up. Now, if I order a new drive and the restore disks from HP, will that fix this issue? She is not worred about losing any data. Is my thinking correct? Install new HD, put in restore disks, start it up and follow the directions.
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Mar 15, 2010
I purchased this dv5t laptop back in June 2008, and it has always been reliable. I just came back home from work & now I can't even turn the darn thing on. If I hold the power on button nothing happens. The Ac adapter is still working & I've tried taking out the battery, but that didn't help.
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May 29, 2009
I know this is an old laptop but my wife wants to keep it. Problem is the NIC is dead. Its a mini pci card and I am not sure where to find one to replace it or if it can be upgraded from a G card.
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Aug 7, 2009
I have an HP dv5t which I purchased new last October. A couple of weeks ago, my HD got fried (think it overheated). HP sent me a new HD, and I had a technician install it for me. I never made recovery disks as instructed by HP (was gonna get around to it; who knew the HD would die in 9 mos?). The tech ended up installing Vista Ultimate Lite instead, which I thought was okay b/c there's no bloatware that way. However, I miss a lot of the elements of the Aero environment, particularly Windows DVD Maker.
I have two questions:
1. Can I get backup CDs from HP to reinstall Vista Home Premium (which is what my lappie was shipped with)? Would doing so reinstall the bloatware?
2. Is there a way to tweak Vista Ultimate Lite so I can have the standard GUI w/o putting bloatware back in my system? The environment in Ultimate Lite reminds me too much of XP (clunky-looking windows, fonts are too large, etc).
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Apr 10, 2009
So my dv6000 has finally suffered the death of the wireless adapter. I suppose the motherboard is next to go. It is beyond even the extended warranty for this problem by a couple of months.
Should I try to get HP to fix it under the extended warranty, or should I just forget it?
In either case I'll never buy another HP computer again.
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Dec 29, 2009
I was a happy DM3-1030US customer for about a month until this morning when an incredibly strange and frustrating problem has rendered the laptop useless.
Last night when I finished using the PC I left it disconnected from the charger so it naturally ran out of juice and turned itself off.
This morning I plugged it back in and slid the power switch, the fans turned on power light lit up (but not caps lock and Wi-Fi light is orange) but the screen is completely black. The fans remain spinning, computer is clearly receiving power and turned on but nothing happens at all. I've tried leaving it in that state for 30+ minutes to no avail.
I tried removing the battery for 20+ minutes then trying again to no avail. Most frightening of all I completely removed the power and turned on the PC via direct AC power with exactly the same result. This leads me to believe something has completely failed at a hardware level in this machine. Has anyone else experienced anything at all like this?
I'm very dissapointed that such an issue is occuring with a brand new machine like this. I've always thought the price I paid (around $500 from staples with multiple rebates) was too good to be true and now that appears to be the case. Unless HP is extremely graceful in their resolution of this matter I don't see myself purchasing another product from them again, which is a shame since I've purchased multiple laptops as well as my 30" monitor from them in the past. I was even considering purchasing the new Envy 14 when it's released.
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Aug 22, 2009
I took a dead HP DV6103nr. I am trying to diagnose if its the motherboard or something else.
- The notebook is completely dead, no lights, won't power on.
- I get 18.9 volts from the end of the AC adapter power tip where it plugs in.
- I have completely disassembled the notebook. I get 18.9 volts through the USB/Power Jack board, which is separate on this notebook, all the way to the motherboard.
- When I disconnect the USB/power jack board from the MB, and plug in the AC adapter, the blue light on the USB/power jack lights. As soon as I connect it to MB, lights out.
Would this indicate replacing the MB?
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Mar 21, 2009
I was doing absolutely nothing and suddenly my screen started acting wierd. What would cause this? I think its not about drivers cuz the same thing happens during bios start up.
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Mar 6, 2009
I have an HP Elitebook 6390P; I remember seeing for the Thinkpads someone could remove the CDROm Drive and put a hard drive into this slot and then put into the cdrom drive.
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Sep 16, 2009
The battery is dead after 2.5 years. Charge it for a day, remove the power cord and the laptop won't start.
I don't know if I should go for a new battery or new cells?
Also, how do I open the battery the easiest way? I'd like to see if someone else have done it before I do, I guess there's a lot of glue in it that makes it difficult to open.
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Feb 24, 2010
I have a Compaq nx9600 with a dead battery. I popped it open to find sony SF US18650GR batteries all lined up in a row within.
Further research finds 3.7V 2200mAh batteries out there from 6-8 dollars and I need 12 of them... Which means that it wouldnt be cost effective for me to fix the darn things.
I did find 3.7V 2400mAh for 99 cents each and was wondering if any of you might know whether I could use these batteries with a higher milliamp?
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Feb 5, 2009
Anyone hear of a rogue black hole? Goes around the galaxies suckin up crap anywhere, ya well I have a rogue dead pixel. I've had it for a long time, just above the vista start button, but a few weeks ago it moved a centimeter down and it lasted for about a week or so and now i noticed it move like a half cm to the left.
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Aug 22, 2009
I took a dead HP DV6103nr. I am trying to diagnose if its the motherboard or something else.
- The notebook is completely dead, no lights, won't power on.
- I get 18.9 volts from the end of the AC adapter power tip where it plugs in.
- I have completely disassembled the notebook. I get 18.9 volts through the USB/Power Jack board, which is separate on this notebook, all the way to the motherboard.
- When I disconnect the USB/power jack board from the MB, and plug in the AC adapter, the blue light on the USB/power jack lights. As soon as I connect it to MB, lights out.
Would this indicate replacing the MB?
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May 2, 2010
Last year I replaced my inverter as my screen was dead. I thought it was the lamp as I couldn't see the screen with a flashlight, but it was the inverter and worked fine after that.
At the same time I bought an external monitor to use for the larger size and recently I have been using the computer out and about.
So since I replaced the inverter on startup the screen will be dead most of the time. By the time it gets to XP it will turn on if I press FN and F4 several times. Sometimes I close and open the lid as I mumble obscenities, always entertaining while public. At first I thought it was the external monitor software confusing the computer into thinking it was plugged into an external but I change the screen back to notebook when I take my computer on the go.
If I boot into Ubuntu the screen will be dead during BIOS but once it gets to the log in screen on Linux the screen turns on.
Sometimes the screen will be on right from the get go. I have no problems when it is connected to an external monitor.
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Jan 14, 2010
After 2 motherboard replacements my 2yr old dv9000 has fried the motherboard again and is out of the enhanced warranty. It is completely dead, won't power on at all, I'm certain it's the motherboard as the notebook did the same exact thing each time it died. Would the motherboard being fried ruin the hard drive? I've never opened up a notebook before but I'm willing to try. Anyone know of any good basic tutorials for a novice?
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Jan 20, 2009
I bought this hp dv9500t laptop in oct, 2007 and is now out of warranty.
I have updated Vista to SP1. Yesterday, I was playing a song in windows media player while the lid was kept closed. Suddenly, the song went into trrrrr like sound and the machine rebooted on its own. After having rebooted on its own, the display went into lowest bit depth (6 bit/600x480!), I had to manually change it to 32 bit / 1680x1050.
Then to my shock, I found, the video adapter was not Nvidia and it defaulted to default generic VGA driver in display properties.
Later I tried reinstalling the nvidia driver and even upgraded it to latest from laptopvideo2go site. But nothing solves the issue, it never identifies any nvidia display driver.
Looks like the display card got corrupted after upgrade to sp1.
What options do I have now? How much will it cost me to get the video card replaced, if it is determined that the card is corrupted? I am in India now, so I am clueless where I need to send this machine to get serviced?
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Jan 28, 2010
My WLAN 802.11g connection died yesterday when I was at the university and even after uninstalling and updating the drivers it's not waking up.
I have a D-Link DWA-140 USB adapter which work quite well still with 802.11n (though there are some trouble to get a connection when first starting up the laptop) but the "g" part of the wireless card seems completely dead.
I have looked at the bottom of the laptop and got a clue where the WLAN card could be because of the symbols, but I need to know what card I should get to replace the faulty one? Because I have to replace it right?
My Hp laptop is:
HP Pavilion dv5-1264eo Entertainment Notebook PC (NG169EA)
Broadcom 802.11b/g WLAN
Product Specifications: LINK
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Jun 18, 2009
i got this HP tx2-1020us Tablet PC AMD Turion. 2 weeks ago suddenly it got this problem:
when turning on the power button, i see LEDs on keyboard and around (but not the HHD led), no activities at all. the LCD is totally black/blank. nothing ever appeared on the LCD. so, is the tablet dead?
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