HP/Compaq :: Diagnosing DEAD DV6103nrDV6000 Series
Aug 22, 2009
I took a dead HP DV6103nr. I am trying to diagnose if its the motherboard or something else.
- The notebook is completely dead, no lights, won't power on.
- I get 18.9 volts from the end of the AC adapter power tip where it plugs in.
- I have completely disassembled the notebook. I get 18.9 volts through the USB/Power Jack board, which is separate on this notebook, all the way to the motherboard.
- When I disconnect the USB/power jack board from the MB, and plug in the AC adapter, the blue light on the USB/power jack lights. As soon as I connect it to MB, lights out.
Would this indicate replacing the MB?
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Aug 22, 2009
I took a dead HP DV6103nr. I am trying to diagnose if its the motherboard or something else.
- The notebook is completely dead, no lights, won't power on.
- I get 18.9 volts from the end of the AC adapter power tip where it plugs in.
- I have completely disassembled the notebook. I get 18.9 volts through the USB/Power Jack board, which is separate on this notebook, all the way to the motherboard.
- When I disconnect the USB/power jack board from the MB, and plug in the AC adapter, the blue light on the USB/power jack lights. As soon as I connect it to MB, lights out.
Would this indicate replacing the MB?
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Apr 22, 2009
It seems my aging XPS M170 died on me, here is what happened...
The original hard drive started giving me errors last week, I backed up my important data just in time right before it gave up the ghost. I got a new hard drive, installed it without a hitch and reinstalled Windows XP.
Up till here all is good, I installed my video drivers, sound drivers, wireless drivers etc, all good. Then installed Zone Alarm and all fine as well but when ZA asks to reboot to continue install I clicked "reboot now", my M170 proceeded to shot down.... and it stayed down for good!!! it didn't reboot at all, so I pressed the power button and nothing, absolutely nothing...
I am thinking my motherboard might have died but not sure, I saw one on eBay for $140 or so, but how can I be sure if it is a dead motherboard? Would a bad CPU cause this apparently dead behavior as well? because I mean, it is like if it didn't have any power at all, no activity of any kind, or lights, full nothing when I press the power button.
My wife has an Inspirion 9300 which has same battery, I tested my battery on her lappy and it is fine..
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Dec 18, 2009
It came from a library and looks very clean. Booting however indicates problems. Sometimes it will boot to the login screen but mostly there are lots of vertical lines, error messages I can't read, etc.
I was able to get into the BIOS once and I was checking boot order. That seems fine. I tried to get into safe mode several times but was not successful.
Is the presence of those colored lines, bars more indicative of a bad video chip or could it just be a driver problem.
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Jul 28, 2013
I spilled drink on my laptop. This has resulted in dead keyboard. I ordered new one and i don't wanna send my laptop away for few months. So i m gonna change it my self. It's not first time taking apart my laptop (well it's first time taking apart y580).
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Jan 15, 2011
I've used my x100e today to take a measurement via LAN-port with a camera. I left the room to do some other staff and when I cam back the screen was filled with a horizontal black-darkgrey line pattern. I switched the x100e off by holding the power button for 4 seconds.
If i switch it on again, the power light shines, the fan is blowing and the hard disk is spinning, but the screen stays dark and there's no power beep or something like that. I also tried another power pack and with the battery inserted, it's always the same problem.
Seems like this problem already appeared. So what can I do? Approximately how much would the repair be?
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Mar 29, 2008
I am at my wits end with my e1705. I had a sudden meltdown about 2 weeks ago... screen went scrambled, BSOD,etc...
Performed diagnostic, memory on video card came back as bad. Replaced with new card (from Dell), reinstalled OS, completely reinstalled nVidea drivers from Dell (Used driver cleaner too)...
Everything went smooth for a couple hours after this was completed yesterday (full diagnostic showed no errors), but after booting up today, after about 5 or 10 minutes of use screen freezes and turns either solid cyan or black... a small pattern of thin lines appears also.
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May 15, 2009
Yesterday updated the BIOS to F.09 today the system will not boot, i get no BIOS screen, the screen just light up so i know it has power but just sits there and does nothing, no HDD access or anything.
This is now the second DV2 that i have had, looks like it might have to go back again. might swap to a DV3 this time, anyone else had issues with the DV2
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Mar 9, 2009
I have a Hp compaq nx 9020 notebook. from the last week she is dead. The processor and ram,hdd are ok. The charching light and other lights are dead and the motherboard did not start up. Have any one a idee what can i do. I need a motherboard schematic because i have opened up the notebook and did not find any blowing pieces. I have downloaded the service manual for this model and the schematics are not in there.
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Mar 10, 2009
i tried to boot my dv2500, it boots with no signal on screen the screen is lighted but no signal from the computer...
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Mar 25, 2009
The 500GB HD in my DV7t just died. It's definitely dead, as I pulled it out and tested it in a caddy. When the computer goes to initialize the drive, it gets an error in the I/O device. I still believe I'm under my one year warranty from HP. Does it cover dead harddrives? And if so, do they require that I send in the dead drive? I work for a small business, though my boss has a rather strict data policy - all broken, dead, unused or outdated drives are to be turned into them for proper destruction prior to sale, refurbishment or replacement. Even when we send our laptops off for repairs, there are 'stock' harddrives we place in them that have never had sensitive company data on them. A bit paranoid, definitely, but it's company policy.
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Nov 12, 2009
A friend of my g/f gave me her computer to fix. She said she took it to Best Buy and they said her HD is messed up. Now, if I order a new drive and the restore disks from HP, will that fix this issue? She is not worred about losing any data. Is my thinking correct? Install new HD, put in restore disks, start it up and follow the directions.
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Mar 15, 2010
I purchased this dv5t laptop back in June 2008, and it has always been reliable. I just came back home from work & now I can't even turn the darn thing on. If I hold the power on button nothing happens. The Ac adapter is still working & I've tried taking out the battery, but that didn't help.
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May 29, 2009
I know this is an old laptop but my wife wants to keep it. Problem is the NIC is dead. Its a mini pci card and I am not sure where to find one to replace it or if it can be upgraded from a G card.
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Aug 7, 2009
I have an HP dv5t which I purchased new last October. A couple of weeks ago, my HD got fried (think it overheated). HP sent me a new HD, and I had a technician install it for me. I never made recovery disks as instructed by HP (was gonna get around to it; who knew the HD would die in 9 mos?). The tech ended up installing Vista Ultimate Lite instead, which I thought was okay b/c there's no bloatware that way. However, I miss a lot of the elements of the Aero environment, particularly Windows DVD Maker.
I have two questions:
1. Can I get backup CDs from HP to reinstall Vista Home Premium (which is what my lappie was shipped with)? Would doing so reinstall the bloatware?
2. Is there a way to tweak Vista Ultimate Lite so I can have the standard GUI w/o putting bloatware back in my system? The environment in Ultimate Lite reminds me too much of XP (clunky-looking windows, fonts are too large, etc).
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Apr 10, 2009
So my dv6000 has finally suffered the death of the wireless adapter. I suppose the motherboard is next to go. It is beyond even the extended warranty for this problem by a couple of months.
Should I try to get HP to fix it under the extended warranty, or should I just forget it?
In either case I'll never buy another HP computer again.
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Dec 29, 2009
I was a happy DM3-1030US customer for about a month until this morning when an incredibly strange and frustrating problem has rendered the laptop useless.
Last night when I finished using the PC I left it disconnected from the charger so it naturally ran out of juice and turned itself off.
This morning I plugged it back in and slid the power switch, the fans turned on power light lit up (but not caps lock and Wi-Fi light is orange) but the screen is completely black. The fans remain spinning, computer is clearly receiving power and turned on but nothing happens at all. I've tried leaving it in that state for 30+ minutes to no avail.
I tried removing the battery for 20+ minutes then trying again to no avail. Most frightening of all I completely removed the power and turned on the PC via direct AC power with exactly the same result. This leads me to believe something has completely failed at a hardware level in this machine. Has anyone else experienced anything at all like this?
I'm very dissapointed that such an issue is occuring with a brand new machine like this. I've always thought the price I paid (around $500 from staples with multiple rebates) was too good to be true and now that appears to be the case. Unless HP is extremely graceful in their resolution of this matter I don't see myself purchasing another product from them again, which is a shame since I've purchased multiple laptops as well as my 30" monitor from them in the past. I was even considering purchasing the new Envy 14 when it's released.
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Mar 21, 2009
I was doing absolutely nothing and suddenly my screen started acting wierd. What would cause this? I think its not about drivers cuz the same thing happens during bios start up.
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Mar 6, 2009
I have an HP Elitebook 6390P; I remember seeing for the Thinkpads someone could remove the CDROm Drive and put a hard drive into this slot and then put into the cdrom drive.
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Sep 16, 2009
The battery is dead after 2.5 years. Charge it for a day, remove the power cord and the laptop won't start.
I don't know if I should go for a new battery or new cells?
Also, how do I open the battery the easiest way? I'd like to see if someone else have done it before I do, I guess there's a lot of glue in it that makes it difficult to open.
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Feb 24, 2010
I have a Compaq nx9600 with a dead battery. I popped it open to find sony SF US18650GR batteries all lined up in a row within.
Further research finds 3.7V 2200mAh batteries out there from 6-8 dollars and I need 12 of them... Which means that it wouldnt be cost effective for me to fix the darn things.
I did find 3.7V 2400mAh for 99 cents each and was wondering if any of you might know whether I could use these batteries with a higher milliamp?
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Feb 5, 2009
Anyone hear of a rogue black hole? Goes around the galaxies suckin up crap anywhere, ya well I have a rogue dead pixel. I've had it for a long time, just above the vista start button, but a few weeks ago it moved a centimeter down and it lasted for about a week or so and now i noticed it move like a half cm to the left.
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May 2, 2010
Last year I replaced my inverter as my screen was dead. I thought it was the lamp as I couldn't see the screen with a flashlight, but it was the inverter and worked fine after that.
At the same time I bought an external monitor to use for the larger size and recently I have been using the computer out and about.
So since I replaced the inverter on startup the screen will be dead most of the time. By the time it gets to XP it will turn on if I press FN and F4 several times. Sometimes I close and open the lid as I mumble obscenities, always entertaining while public. At first I thought it was the external monitor software confusing the computer into thinking it was plugged into an external but I change the screen back to notebook when I take my computer on the go.
If I boot into Ubuntu the screen will be dead during BIOS but once it gets to the log in screen on Linux the screen turns on.
Sometimes the screen will be on right from the get go. I have no problems when it is connected to an external monitor.
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Jan 14, 2010
After 2 motherboard replacements my 2yr old dv9000 has fried the motherboard again and is out of the enhanced warranty. It is completely dead, won't power on at all, I'm certain it's the motherboard as the notebook did the same exact thing each time it died. Would the motherboard being fried ruin the hard drive? I've never opened up a notebook before but I'm willing to try. Anyone know of any good basic tutorials for a novice?
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Jan 20, 2009
I bought this hp dv9500t laptop in oct, 2007 and is now out of warranty.
I have updated Vista to SP1. Yesterday, I was playing a song in windows media player while the lid was kept closed. Suddenly, the song went into trrrrr like sound and the machine rebooted on its own. After having rebooted on its own, the display went into lowest bit depth (6 bit/600x480!), I had to manually change it to 32 bit / 1680x1050.
Then to my shock, I found, the video adapter was not Nvidia and it defaulted to default generic VGA driver in display properties.
Later I tried reinstalling the nvidia driver and even upgraded it to latest from laptopvideo2go site. But nothing solves the issue, it never identifies any nvidia display driver.
Looks like the display card got corrupted after upgrade to sp1.
What options do I have now? How much will it cost me to get the video card replaced, if it is determined that the card is corrupted? I am in India now, so I am clueless where I need to send this machine to get serviced?
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Jan 28, 2010
My WLAN 802.11g connection died yesterday when I was at the university and even after uninstalling and updating the drivers it's not waking up.
I have a D-Link DWA-140 USB adapter which work quite well still with 802.11n (though there are some trouble to get a connection when first starting up the laptop) but the "g" part of the wireless card seems completely dead.
I have looked at the bottom of the laptop and got a clue where the WLAN card could be because of the symbols, but I need to know what card I should get to replace the faulty one? Because I have to replace it right?
My Hp laptop is:
HP Pavilion dv5-1264eo Entertainment Notebook PC (NG169EA)
Broadcom 802.11b/g WLAN
Product Specifications: LINK
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Jun 18, 2009
i got this HP tx2-1020us Tablet PC AMD Turion. 2 weeks ago suddenly it got this problem:
when turning on the power button, i see LEDs on keyboard and around (but not the HHD led), no activities at all. the LCD is totally black/blank. nothing ever appeared on the LCD. so, is the tablet dead?
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May 22, 2009
I was playing stalker a few days ago getting 50-70 FPS and now come today its so much lower at 20-30(not playable) and I tried CS:S, and COD4, and they all seen dramatic fall in FPS. I don't notice any artifacts but I just notice huge FPS hits. I also think my fan isn't running anymore but I am not sure. Does anyone one know what I should do now? Its out of warranty already.
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Oct 27, 2009
Unfortunately it appears my sister's TX1219 has a corrupted hard drive. A few days back the laptop was frozen and she powered it off via the power button. However when she booted it back up it gave her the issue that Windows was not shut down properly, etc. She chose to start up normally but it took forever to get to the desktop and pretty much froze at that point.
Again she powered it off via the power button but this time she received the message that there was a disk error and telling her to press CTRL ALT DEL to restart. I told her to go into safe mode on boot up and attempt to repair the hard disk via chkdsk. However the computer constantly hangs when it attempts to go into safe mode. I then checked the computer out myself and used a Vista Ultimate install disk to try to boot the computer off of that and run chkdsk to fix the corrupt sectors. However when booting the files the comp hangs and doesn't get much past 15% on loading the files. I know HP partitions the disk into the main C: drive and a recovery partition and I tried booting off of the recovery partition but that failed as well. As a method of last resort I tried to check the hard disk for any errors via the BIOS and it said the test failed.
My initial assessment of the situation is that either the hard drive has some certain sectors that are corrupted that could be repaired or perhaps that the hard drive has completely crashed..............
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Jun 19, 2009
I recently took my Compaq Presario C714NR laptop on a road trip, and one day some water spilled on the case without me realizing it, so that the case and laptop were wet when I got to my hotel room. The screen no longer illuminates - I can just barely see the proper windows and images on the screen if there is bright light in the room, but it's nearly invisible. I assume that either the backlight is dead or that a wire/connection to the backlight is loose or shorted.
Several months ago I had to replace the screen when the laptop was dropped and the screen broken (bought a new replace ment screen through eBay, replaced it myself), so the screen has had a bit of a hard life.
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