HP/Compaq :: HP G60playback Of Blu-ray Not Working
Jun 13, 2009
i am getting the infamous green screen when playing blu-ray disks, but the audio plays fine, and hd-dvd disks play both video and audio fine.
my configuration is as follows:
HP g60-243dx notebook
Vista Home Basic, sp1
Mobile Intel 4 Express Chipset (driver ver. 7.15.10.1518)
LG ggw-h20l blu-ray/hd-dvd/dvd drive (connected via usb)
PowerDVD Ultra 7.3
AnyDVD 6.5.5.9
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Mar 7, 2010
I just got my custom dv7t quad in the mail 2 days ago, i opted not to pay hp 350 for the bluray drive and ordered a refurbished model from ebay. I installed the drive last night and went to try it out today and no bluray disk will play. Dvd's will play just fine and windows detects the bluray movie but when i use hp mediasmart dvd software it tells me that the format is not supported, ive tried vlc, and the cyberlink dvd that also comes with hp and nothing is working. Windows media player tells me the format is not supported. I also downloaded k-lite codecs. The drive i bought is model optiarc bc-5500s it came from a dv7 model hp laptop. Im a little lost here, not sure what you guys will suggest, ive spent countless hours with hp support and they seem like they are not to sure what to do. one guy took control over my laptop and tried to install older bios firmware?
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Mar 4, 2010
I have a Hp HDX16 1005EA with Optiarc BC-5500 Blu Ray drive. I've installed Windows 7 Ultimate 64bits and now the blu ray doesn't work anymore. It still playing DVD's and CD's, but not Blu Ray's. I re installed the HP media smart (last version for my windows version on the HP website) and I'm getting the following message: The format is not supported.
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Feb 6, 2009
I have a HP NC6120 business laptop. I know its old, but its been a good workhorse for my business. Anyway, all of a sudden today it dies on me. You try to turn it on and the fans max like its running hot, no picture on the screen and then it turns off after a few seconds. I know the batt isn't dead, it does this when plugged in.
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Jun 26, 2009
why they stopped working they just did, my pg up and down button. when i press them they just go up but come back down again. Yesterday i accidently pressed the F7 button & this window popped up saying that the mode of the cursor had been changed..i don't know if that has anything to do with it but after i pressed f7 the page up and down buttons stopped working correctly...
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Jan 20, 2009
about an older HP Compaq computer I'm running here.
It's a desktop for starters, a Compaq Presario SR1810NX. I've been using it for about two years now, and have run through all of the most current updates (to my knowledge). The only problem is, until tax refunds come back (blah,blah), I won't have a new laptop to game on.
So my question is this, two years ago after I first purchased it, I could run (most) games on their highest setting while still running more than decent FPS. I'm looking at it now, and it can barely sustain anything anymore. What used to be max settings and 60 fps is World of Warcraft is now only lowest settings with a meek 12 fps. Is there anything that could cause this? I've upgraded the ram to 1G, as this is a shared family computer, and putting more money into a pre-built computer isn't my idea of fun. Is it just the two years of wear and tear that have brought it to this condition? Currently, what am I looking at to solve the problem? I can edit the post if my DXdiag is needed.
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Apr 17, 2009
The speakers on my laptop are not working. The weird thing is the sound works when I plug in my headphones in either headphone jack (so that's good news, I suppose). But when I unplug the headphones, no sound.
Here's the thing; you know those media buttons that make that little beep whenever you touch any of them? Well, they work fine (volume up and down, mute, DVD and QuickPlay), but no beep sound from them either!
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Jun 26, 2009
sometimes when i plug in, the wireless disables itself. hp wireless helper app tells me that it is disabled using the button... but the button is on. and then immediately when i unplug the laptop and run on battery, the wireless turns on and connects, and the wireless light on the switch is blue.
i tried disabling and enabling the wireless network adapter, it didnt work. i tried turning the switch on/off manually while plugged in, it doesnt work.
also, i noticed that the LED for the "power on" near the wireless switch (next to "charging" light and "HDD access" light is very dim or off, while the laptop is on. I think it might be related.
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Mar 2, 2009
i own an HP zd8000 and its windows is down , i need to install a fresh new copy and i have the cd and also i copied it on the flash memory anybody can guide me how to boot from flash memory caz i just pasted the cd on the flash and its not booting from it.
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Mar 28, 2009
I have an hp dv5t and my cd/dvd drive suddenly stopped working. I think you better look at the pictures, but one day vista said it was intalling that random letter device, and then after that my cd drive doesnt seem to work. It still opens, and seems to spin up the drive after you close it but Its not showing up in my computer.
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Jun 23, 2009
I have a hp pavilion dv400 quite an old comp i know. the problem has just appeared from no where.
when i open the lid to turn the laptop on after pressing the on button the computer goes straight to a blank screen and starts beeping, this is all the computer does?
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Jul 22, 2009
It is not showing up in explorer. When I pop in a DVD nothing shows up on screen. The drive itself does activate but nothing happens in windows/.
In device manager it shows 2 exclamation marks next to 2 different drives?!?! Why? I only have one drive.
One is
EFGJGBK QBGT2FCTIB SCSI CDROM DEVICE
other one is
TSSTCORP CDDVDW TS-L633A
I tried to find/download/install new drivers but Cant find them ANYWEHRE, even HPs own drive site for the dv5t doesnt have JACK .
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Jun 25, 2009
I am using HP pavilllion Dv2000 and since my system was slow i reloaded the os from D Partition of the the notebook, now the problem is that when i am using the MSoffice it is saying that it is not installed and saying you have to run the setup. i checked the program files and there the MSoffice is there, what could be the reason?
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Jan 2, 2009
My cousing bought an HP Compaq 6720s a few month back, and suddenly part of her keyboard stopped working. All keys on the right third of the keyboard stopped working.
gshould I RMA the notebook?
These keys aren't working:
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Feb 26, 2010
I'm not sure when it stopped working, all I know is that It used to be able to power on my laptop even if it wasn't turned on as long as I had the battery in, but now that's not even working.
I ended up finding that there's a device conflict between the motherboard and it, but this isn't being helpful in what's conflicting.
I've gone through driver reinstalled, and a BIOS flash, but of course none of that worked;
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Mar 5, 2010
model: dv6208nr
p/n: RP162UA
out of warranty
problems:
no wireless, hard time starting up, sound crashes, system freezes when updating things(can only use for 30min before it crashes), can only start it when it's cooled off, usually just restarts itself when the hd light doesn't come on(you know[power][charging][reading hd])
The no wireless and sound crashes were my first problems, then the system melted down. I bought it used off craigslist Christmas 2008 and any warranty time was long gone when it crashed Halloween 2009.
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Mar 2, 2009
I have a DV5T and just the other day the USB devices stopped working, my printer, my mouse, etc.
They provide power, because when I plug my laptop cooler in via USB it kicks on, does anyone know how or why it won't recognize the USB devices?
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Sep 15, 2009
one is on Microsoft ACPI-Compliant System and the other is on Intel(R) ICH9M LPC Interface Controller - 2919
what these are and where to get the drivers?
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Feb 25, 2009
my sound on my laptop just suddenly stopped working and it was fine last night. Sound does not come out of the speakers, headphone jack, nor can I record using on board mic or plug in mic. I have reinstalled drivers, used system restore and did about everything that I could think of. The exact model number is HP TX 2513Cl. Any help would be much appreciated as I do not have time to send this tablet in for repairs. (and I can't even imagine how long I would be talking to HP either)
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Sep 18, 2009
Last week my computer just stopped working. Just wouldn't boot up all the way, not sure if it got a virus or what...but it sucked.
When it first happened I tried to run the system restore from the restore partition, it got to 87% and failed, on 4 tries. After that I decided to make a set of restore disks from my wifes computer to try that (same exact computer). After 4 tries with that, 3 times error after disk 5, 1 error after last disk...I ordered the official restore disks from HP.
I did the above process on the original hard drive, and then went out and bought a new one...same results with the home made disks on that.
Now, with the restore disks on my new hard drive, it gets through both disk, finishes the restore and then start installing all the damn bloatware that comes with HP...sometime during this process after one of the restarts the computer loads a black screen that says Operating System not found...
any ideas what could be wrong? I did a disk diagnostic from BIOS and it all checks out. But since my warranty is passed HP won't help with troubleshooting so I'm not sure where to go from here.
I'd love to take it to geeksquad at the moment, but sadly buying that new hard drive was all the spare money I can muster up at the moment.
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Jan 12, 2010
The port worked when i got the computer, its been two weeks now and when i plug in the hdmi cable into the port nothing happens. It doesnt show up on the tv and now im stumped,
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Aug 4, 2009
I have a problem with the Lap Top, HDX18-1070
Work on the first day on the Laptop, between 1 hour to 3 hours and then suddenly stop working!
After that, I close the Laptop, and re-operation of the new work between 5 minutes to 15 minutes
Several experiments have tried did not work for me either by the heat there is no final heat
CPU temperature of 36C to 46C
GPU temperature of 45C to 53C
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Feb 20, 2010
I have a Dv6244us running windows 7 and for a while now the disc drive has been sporadically ejecting without any pushing of the eject button. Now it only opens occasionally when prompted to do so and it has stopped reading discs; when I go to My Computer it tells me to insert a disc when there is one in the drive.
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Jan 14, 2010
I have an HP DV9930US, and the internal/built-in microphone (actually, I think there are suppose to be two, surrounding the webcam at the top of the display) is not working. When I try it, I get no input, e.g., with Sound Recorder, I just get "noise".
I've tried this with the original Vista Home Premium 64-bit, Windows 7 Ultimate 64-bit, and Windows 2003 (I multi-boot), and I've tried every possible driver (including both the ones from HP and the direct Realtek ones) and setting that I can find, but no success ...
I haven't had a need for using the mic, so I don't think that I had tried it when I originally got the laptop, so I don't know if it ever worked...
I've partially disassembled the laptop, and confirmed that the microphone connector that goes from the display to the small (~1" x 1") board is properly connected. I haven't opened up the display bezel to check what's going on there.
Also, if I plug an external microphone into the jack at the front of the laptop, that does work.
Does anyone have a DV9930US, or something in the same series, and if so, does your internal microphone work? Did you have to do something "special" to get it to work?
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Apr 4, 2009
My laptop has gotten into deep trouble..
Since the last few days, some of the keys have stopped working .. These are mainly the z,x,c,v,b,n,m,space-bar,delete,f8 keys.
Accidentally I minimized the brightness level to lowest level using the fn+f7 key.. and now i cannot bring it up using the fn+f8 key.
I heard that this could be problem due to some malware. However, i ran spybot and antivirus checks and nothing seems to have worked so far. Also, these keys do not even work at the boot time before any OS is loaded. So should i assume that this is a hardware problem?
Currently i am alteast looking for a solution to atleast restore the brightness level.. because its really strainful to look at the dim monitor.. Isn't there any alternative to the fn+f8 key combination?
My laptop - HP Pavilion DV6130US.. Windows Xp. about 2.5 years old.
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Apr 9, 2010
I think I accidentally turned off the volume bar on my laptop and I'm not sure how to turn it back on. sound does work I have to manually adjust it using the volume icon and all the lights are on. I can't even turn on/off my wireless button.
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Mar 27, 2009
i have HP Pavilion DV5-1104TX which i bought few weeks ago.it originally came with Windows Vista Home Premium(32 bit). But i then upgraded to Windows Vista Ultimate(32 bit). now my finger print reader is not working.
i downloaded all the drivers available for my laptop from HP including verisoft fingerprint driver.Then i installed digitalpersona software too.But it says cannot detect my fingerprint driver when i use digitalpersona logon manager.
when i go to device manager,still there are some unknown devices.I tried to update the drivers using vista driver finding service.
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Apr 29, 2009
I've been sitting here for hours trying to figure out how to get my tv to work with my hdmi port on my dv6700. No matter what I do the computer doesn't detect the tv, so I can't set it as a second monitor.
I've updated the nvidia drivers to no avail, I can't think of what else to try.
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Apr 24, 2009
I have a HP pavillion zv5000 notebook. It is used it belonged to a family member. I went to HP online and ordered the recovery disks so i could clear it out. The recovery is like nonew i have ever seen before. I have done a recovery from disk on a desk top before. I switched my BIOS to read disk first. my set came with 2 disks a windows operating system CD and a applications and driver DVD. well i placed the first in and it ran asked about partitioned space HP told me to delete and create new so i did it ran but never asked for the 2nd disk. after windows installed i waited for it to ask for 2nd never did so i put it in. It registers through my computer in the D:/ drive but will not auto run.
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Feb 22, 2009
I have HP DV5Z-1000 laptop. The other day my AC adapter stopped working and won't charge my laptop. I know it is the adapter because when I have it plugged into the wall, and not even plugged into the laptop, it beeps.
I got my laptop in the US, but I am currently living in a small town in Canada and can't easily get replacement parts. I am not sure if HP will ship the same adapter to Canada.
My question is, can I buy any old adapter or would I need the same one it came with? If I need to buy a third party adapter what one can i get?
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