HP/Compaq :: HP Windows 7 Upgrade Page Contradicts CSR
Aug 10, 2009
I called the small business outlet to order a computer, and was told that none of their refurbished computers are available for a free windows 7 upgrade. This directly contradicts their own website
[url]
which lists certain business notebooks as eligible. I called the outlet several times at 1-888-385-5408 to confirm this, each time facing a firm no.
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Dec 13, 2009
So I'm finally sick of my wife's laptop and it's measly 512mb's of ram and would like to run bootcamp and some 'light' use of 3ds max it's clear a Ram upgrade is needed. My question for you apple gurus is can her system handle more than 2gb's of ram... i'm obviously challenging the max ram statement on the linked page I've heard of people installing more than the "limit" and the system running fine. I'd like to get 667MHz DDR2 SDRAM (PC2-5300) on two SO-DIMMs.
first of all, can 4gb's work in this laptop and secondly, does anyone recommend memory that's proven to work in this scenario?
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Feb 6, 2015
i have a 2 day old laptop Aspire E1 with windows 7 wont start after welcome page screen stays black until i push ctrl alt del and then the task manager will start and i kill two procsess that say RUN ONCE then windows GO HEAD and start up and run fine .what is wrong .
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Sep 1, 2014
recently installed an automatic update to windows 8.1. Now I get a black screen after the welcome page. I can load task manager and get to the internet. tried to get to safe mode at startup with f8 but several attempts were unsuccessful. I updated my graphics driver from AMD today and same black screen appears. I also restored sytem to an earlier date using the HP utility with same results - black screen after welcome page.
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Jul 23, 2014
For the past couple of weeks I haven't been able to use my lenovo s230u twist. I can turn it on, I can get to the "lenovo, to interrupt norml startup press enter." But then the screen goes black. Then I get to the windows boot manager, where i get some options. [URL] ....
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Aug 16, 2009
Let's say I get another laptop in the future after getting the upgrade kit. Will I be able to do a clean install of windows 7 on a different laptop(that has its own license key) using a similar method to the one described in the sticky? Or does the upgrade kit only allow you to install windows 7 on the same laptop?
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Nov 10, 2009
Some people may remember me as not liking Vista too much, and going out of my way to keep XP or installing XP in place of Vista.
I have used Vista for some time though, and familiarized myself to it. I used it for about a year if anyone is interested (still have XP on my main laptop though).
I have been out of the loop regarding technology and software, and last week, I found out that Windows 7 came out. I remember reading about Windows 7 and heard its supposed to be this "GREAT AWESOME NEW OS YO" and "waaayyyy better than Vista... cant wait for it to come out". So I got excited, made plans to buy a new HDD and install it on my ancient but still running dv9500t. Before I actually make that sort of investment and commitment, I went to Best Buy to try it on their laptops...
To me, its just like Vista. It looks and acts just like Vista. Am I missing something here?
Are there supposed to be great improvements? If so, then what? And how true are these claims?
A quick look at the new Windows 7 site by Microsoft showed me that they are comparing the Windows XP from the stone age to Windows 7, rather than compare Vista and Win7... that makes me laugh and wonder. The things that they list about Windows 7, I noticed that Vista had them too, with the exception of "shake the window and only focus on it". Whats going on here?
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Oct 28, 2009
I just upgraded to Windows 7, downloaded the drives off HP website and most everything is working great if not better. I've got 4 items under device manager (3 base system devices and 1 unknown device) that don't have drivers. I'm not sure exactly what those are. Quick launch works except for the base/treble, and ql volume works, but doesn't show up on screen. Other than that I haven't noticed anything else amiss.
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Sep 1, 2009
I've place my order with HP for the Windows 7 Ultimate 64-bit upgrade, but I was wondering if I can perform the upgrade from Vista Ultimate SP1?
As an aside, I've completely given up on trying to install SP2 - it has never shown up in WU. When I first got my HDX18, I performed all necessary updates expecting that eventually SP2 would be an option. After many struggles with the Readiness app, installing and uninstalling various updates that may or may not be in conflict with SP2, seeking advice from HP tech support and forums then finally restoring the system to factory state and directly downloading SP2 and attempting an installation that way,
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Oct 14, 2014
Wwin8 wont upgrade,last upgrade was 2 months ago,computer wont reset/refresh,win8,64 bit,compaq 58....says registry storage file has been moved/changed....fixit won't work.....
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Oct 23, 2009
Has anyone got a shipping confirmation or tracking number from Arvato for their Windows 7 upgrade? I've received nothing yet and my order status on the Arvato page is "ACCEPTED", but there is no shipment confirmation or tracking number.
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Apr 8, 2009
I have some issues with my video since I upgrade the nvidia drivers from the nvidia web site. I removed the drivers and I reinstalled the original ones with the same results.
Does the Windows drivers upgrade also upgrades the video firmware as well?
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Mar 4, 2010
I have an e4300 with 4 gigs of ram and Win7. I recently downloaded the latest Windows Update as prompted by the OS, and now I'm having an issue where everytime I start the computer it asks me to set the page file size. It's always listed as 0 megs.
So, I got to reset it using the box marked managed by the system, and when I restart the same thing happens.
So instead I chose a custom size 1.5xRam for lower limit, 3x ram for higher limit, and still eveytime I restart it gives me an automatic pop-up telling me my page file is set to zero.
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May 25, 2009
I just bought a new sony laptop fw351 which has a 16:9 screen.
I have an older sony 15.4" and even though the new computer has a bigger and wider screen, the pages in the 16:9 are narrower and smaller. They occupy less space on the screen with white borders on the sides. Can it be fixed? I tried to change screen resolution but that does not help.
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Aug 4, 2009
on a mac are you able to get more than one internet page up at one time? like how with windows u can have tabs.
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Mar 30, 2009
So when I'm at home using my powerbook i use a wifi connection at 1.5 mbps and my internet usage is awesome.
But when I go to school and connect into my 3 mbps ethernet connection it is slow as hell. I have a PC and when it ran on the ethernet connection it was fast, and i've speed tested this baby and it it shows the internet at 3 mbps. Im not quite sure what is causing the slow down.
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Oct 30, 2014
I will walk away from my laptop dell E7240 for 5 minutes and it will go back to log in page. How do I change that setting. Also after a time it seems to go to sleep and knocks me off VPN connection during a web presentation if I do not interact with mouse during web conf. I have to use ctl alt del to log back in but then my VPN is gone. How do I extend the time the laptop stays active?
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Nov 8, 2014
I have an HP Envy TC 17, and I am trying to use multiple logins to the same page using SimplePass. How can add another account to an already existing account?
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Nov 7, 2009
I am trying to upgrade to windows 7 with the free windows 7 upgrade kit I have both Cds and i put in the home premium windows 7 cd it starts up and tells me "run-time error 70' permission denied"
my laptop is Fw490jeb
I have noticed that when I try to run "model.txt" it does not show up and when I go to system it does not detect my processer and other things...
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Nov 4, 2014
I have dell Inspiron N5110. From past few days, it is auto scrolling to bottom of the page. Even if I try to scroll up its taking me down.
This problem exists even outside OS. I mean I have multiple OS installed on the system. After boot when OS selection windows opens, its always selecting last OS present in the list. System always makes some sound when this option is selected.
Regarding the keyboard. I have installed new keyboard last year under warranty.
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Apr 6, 2014
Where has the driver download page gone for the HP Envy 15 j 151sa notebook ? I was on the page only 2 weeks ago and its not there anymore. I have selected the appropriate country and even entered the serial number but still nothing!
My notebook:
HP Envy 15 j 151
Windows 8.1 64-Bit
Purchased in Ireland
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Feb 1, 2015
My windows got corrupted, so I had to reinstall it, and I was trying to grab the drivers from the support page
[URL]
However, once I select the operating system, it gives the loading symbol and never moves forward. I've waited a half hour to no effect. I tried looking up other laptops and their driver pages loaded immediately, so I don't believe it's on my end. Is there a problem with the page?
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Dec 24, 2014
So i got this Dell xps 15 from the US through my uncle last year, it is my first Dell, and i am at a loss at what to do, it was working great till a few months ago, it started freezing up at will, i couldn't browse or open files without it freezing, the process was frustrating especially since i use it for work mostly. So i decided to format it and start over, issue is it still did the same thing, it kept shutting down at will and making my work process very slow, 4 days it froze while i was trying to browse the internet on Mozilla it was frozen for about 30 mins b4 i decided to restart it, i pressed down the on button and it has refused load up properly since then, it takes hours to boot and even when i get to the password page and see my files my laptop still freezes up and i have to start the whole process again.
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Oct 17, 2012
If you navigate to the drivers' download page for Inspiron 7520, you will notice under "BIOS" that there is a version A11 (released date: October 15, 2012) available for download.However, the small print says "Applies to: Dell Vostro 3560 system BIOS". Is it safe to flash my current BIOS version A04 to A11 for my Inspiron 7520? If not, why is that item listed in the first place?
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Oct 25, 2012
If I install LSDP two things happen:
1) My Start Page in Internet Explorer gets reset to some old value
2) The setting to change the default printer when I change network is switch off and a fixed printer is set as the default.
Is it possible to disable these annoying features?
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Jan 20, 2015
just got a Z40-70 59436180 w/ nvidia geforce and installed it with windows 7 (32 bit),the nvidia vga driver setup told me that i have to install intel vga driver first before installing the nvidia one..
the problem is i can't install the intel vga driver which i got from the lenovo download support page (the filename is "ivg200w732.exe"),when i run it, it says something like my computer doesn't have the minimum requirements for the driver to install..well it looks like it is the wrong driver, because when i explore the installation directory, i found a "x64"-named directory... and no "x86" or "32bit" or anything similar...
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Dec 5, 2014
New HP Pavilion 17-FO61US laptop mail AP worked for a couple of days after adding 2 accounts. But today after going into both accounts and changing some settings, including unclicking sync options, I'm stuck on the 'Add your e-mail accounts' page and can't find how to get back to inbox. Tried restarting, but clicking on mail still brings up same 'Add accounts' page. Start page shows e-mails coming in, so accounts are still there.
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Dec 8, 2013
During the normal boot process I see the Bluetooth symbol light up but only for a few seconds then it switches off.
Only once was I able to open the bios setup of my x201T Type 3113 to select Bluetooth. I cannot recall how I did this but now neither the ThinkVantage button, F1, F8 or F12 will open up bios setup that has a Bluetooth selection page. Any bios setup that does open has no page that mentions Bluetooth.
What must I do do get this page again so that I can enable Bluetooth?
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Apr 8, 2013
Frequently have the problem of getting stuck on web pages and having to close out the page and then open it up again. For example, am selling items on ebay and during the listing process - particularly when loading a photo - page freezes and am unable to navigate up or down or click on anything to move out of the page. When I attempt to reload the page the laptop seems to make an effort to do this but with no results. Have been clearing browsing data to see if that works but no luck. I am running Windows 7.
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Nov 13, 2014
I have a HP Pavilion dv6-6154tx laptop. My current version of BIOS installed is Hewlett-Packard F.1B, 05/10/11.I wanted to check if my BIOS is up to date, and if there was a newer version of BIOS available.
So I went to the HP Support page for laptops (URL...) and chose Pavilion Notebooks > Models dv4000 to dv6999 > dv6000 Entertainment Notebook PC series > Matching products outside the United States.
But alas, I could not find my laptop's model listed there. There's dv6150tx and then it jumps to dv6161ea, but no dv6154tx. Is there any other way I can update my laptop's BIOS?
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