HP/Compaq :: Pavilion Zd7020us Power Troubleshooting

May 3, 2010

I've been trying to get to the bottom of why this notebook won't power up at all[url].

Here's what's happening:

Got the notebook from a friend, came with no power adapter and no battery. I tried substituting a known good adapter from another laptop, same 19V, a bit less power (90W). I've done this before on other laptops and they'll crank up OK, even if they require a bit more than the adapter is rated for, only for a brief test, as the adapter run hot if left for a long time.

Anyway, when the adapter is plugged in, all the top panel buttons light up for just a moment, then go off, except the power button remains on, and the front lip Power and Plugged In icons stay on. Pressing the power button does nothing, nada, zilch. No fans, hard drive spin-up, blank screen, absolute death silence. The same adapter (non-HP) runs other laptops just fine.

I hate to give up on this one, it's a great older notebook, HUGE screen, two 1 GB sticks on-board, 160 GB hdd, not beat up. But I don't want to dump a bunch of money on it or throw parts at it unless I'm sure of the problem, and if it's worth fixing. I read through HP's troubleshooter section, it doesn't cover this situation or this notebook. Whaddya' think? To get it going, I MAY need a new power adapter, but I'm thinking it's not at fault (eb-Y generic) and a battery. If it turns out to be a zorched mobo, then I'll probably just end up (sob!) scrapping it and pull the RAM sticks and hdd to donate to another machine.

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Oct 2, 2009

Problem: black screen 3 beep at startup

Yesterday, I finished my work and hibernated my computer. When I came back, I could not turn on the computer. It goes automatically to a black screen and after 15 seconds I hear beeping noises. It's one long beep followed by 2 quickly beeps. Rebooting just repeats this process.

I went to the HP troubleshooting page and found this from my symptoms

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It tells me that 3 beeps mean module problems. So i ended up testing both my memory sticks in a different laptop and they were fine. And I tested both individual pavilion memory slots, and still got the same 3 beep black screen on both. iif i was to have no memory sticks in, i still get a black screen but a different set of beeping noises, not sure if a laptop can run without memory sticks, but i figured i check)

Has anyone had a similar beeping noise black screen problem at startup?

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Here's the situation: I was playing a bit of Starcraft 2, and decided it would be fun to drop a dozen Terrain Ghost Nukes in an area. For those familiar with the game, you may notice a lot of lag when you do that. I didn't know it would lag like that until my computer abruptly shut off on me. Now nothing lights up except for the AC jack. I checked the vents, HDD, RAM, and other spots that may have heated up a lot, but nothing was really running hot. I'm familiar with how hot my laptop can be; the laptop was just 'warm' right after shutdown.

My guess is that I either:
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So, I investigated my opening up my laptop to see if there were any physical damages.

It's hard to see with the blurry picture, but I actually think the chips didn't burn out. But i'm no expert with fried chips......

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So yesterday, just to annoy myself I turned it on. I got in the bios, changed to "restore defaults" state and rebooted. No luck booting up! Tried it this morning and it booted all the way to the Windows driver load screen and did the BSOD. Tried again....no boot.

So all that to ask this. I live in Phoenix and we just had lows in the low 40s (freezing my butt off) My dead laptop suddenly is better than it was this summer, but still not operational. Could this be a temp. thing? I have not pulled the CPU or checked it's thermal pad/ grease. I did replace the bios battery awhile back. Am I just grasping at straws? I do have the svc manual but dont really want to waste anymore time on the POS.

Dell will never get another dime from me. India quoted $500.00 to replace the mobo.

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My apologies if this is not the correct place for this thread...

I have a first gen Inspiron 9100 that I have owned for a little over two years now and I am just now having some issues that are cause for confusion. Simply stated my video performance is going down the tubes with a quickness...

especially when playing games or watching video (screen flashes and fans on full blast in seconds).
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I have replaced both the Hard Drive and the Power Supply recently and I am wondering if increased heat or inadequate power might be the culprit... or the cause for damage to the video card.
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