HP OS/Software :: Touchpad Not Working Correctly - Envy-15Q004TX
Aug 5, 2014
Apart from windows 8.1 however that is not the concern of this post. My mouse pad stops working when I press a key, as in if I press 'W' whilst trying to move the mouse on the screen then the mouse tracking stops. So it is impossibe to play any sort of games and makes it realy difficult to do other things and is just annoying. The only button which does not affect this is the sift key. Is there a setting or something like that or am I just unfortunate?
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Jul 16, 2014
I have a hp envy m6 sleekbook model. anyways ever since I installed windows 8.1 fresh my touchpad wont work to a point. Ill install the driver and it works fine till I shutdown the laptop and restart it. Im pretty sure the driver is auto updating and not working correctly.
My model: HP ENVY m6-k010dx
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Jan 4, 2015
dell 5547/win 8.1 touchpad left click not responding correctly randomly, not all times, left click not work and both clicks respond as right click sometimes once or twice a week….or two or three times a day.
latest driver updated and also driver uninstall and re-install OS format and reinstall but problem still there.
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Aug 18, 2014
I am having problems with the Validity sensor drivers. It appears to not install correctly.
I've HP simple pass installed and working, I've also tried to install validity sensor drivers (from HP drivers store) but it appears to never install correctly since then it doesn't work. When I go under biometric device, in control pannel, it says that there is no biometric device installed on the computer.
In my devices manager, every drivers show like it has been installed.
I have a HP Envy 15-k067nz with Windows Seven (64 bits) installed on it. Except the validity sensor drivers, every other drivers work without problem.
Originaly there was Windows 8.1 installed on it with Validity sensor drivers working on it.
I also tried to install the windows 8.1 drivers version in compatibility mode, which didn't work.
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Feb 16, 2009
I have a Dell XPS M1530. Since I am a college student, and when I usually leave class, I just close my laptop.
let it go to sleep, and put it in my bag. The problem lately has been that when I close my laptop, it does not go into sleep mode, even though it is set for it to do this.
It will do this on both battery and AC power. I will put it into sleep overnight so it is in sleep when I put it in my bag in the morning.
And once last week I put it in there thinking it was a sleep and then 3 hours later while I was at work,
I had not brought it out yet, and opened my bag and the laptop never turned off, it had been running the whole time and was hot, and had 22 minutes of battery left.........
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Aug 16, 2014
I have recently purchased HP 15R 036TU Laptop. Its function keys are not working properly. Like if press F2 it adjusts brightness instead of changing folder name. What change in setting are required.
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Sep 18, 2014
I'm just reinstalled my windows to Windows 8.1 64 bit, but all drivers not working correctly. I can't find the real drivers.
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Oct 25, 2007
when I got the 1730 from Dell, right out of the box I was getting 15,500 on 3DMark05. I installed Dell's 'new' driver on their site and it lowered to around 15,000, so I rolled back to the original 'pre-release' driver and it popped back up to the original scores (this is stock, non-overclocked, btw...when CPU is cranked to 3.4Ghz, it gets ~17,000). This was dandy, and I was very happy with the performance of pre-release drivers.
So many games didn't work with Vista, or else worked badly (i.e. crashes), that I decided to reformat and put XP on there. Well, I figured I'd put the video drivers from Dell's Reinstall CD on there, thinking these were the same 'pre-release' drivers that were allowing the better scores in Vista. BOOM: I get 10,000 in 3DMark05, a 1/3 performance decrease! Believe me, I tweaked the driver settings just like I always do...SLI is definitely 'enabled' in the driver page, but the computer performs as if it is DISABLED. So, thinking it's a driver issue, I upgrade to the 'new' drivers on Dell's Support site, and BOOM: same issue. I'm so pissed off right now, I can hardly type, as this is LOWER than my 1710. For $4000, I could have bought a lot of hookers and coke, so this laptop may be going back with extreme prejudice if a solution isn't found in the next five to seven days.
There are threads about this in other forums around the net, but none of them I've found have any real workaround or solution other than 'we'll have to wait for Dell or Nvidia to properly support SLI.' Even the 'pre-release' driver on the system when it ships is not available for download anywhere, and I believe it's Visa-only anyway. Does anyone have a solution for this problem? Hell, is anyone else HAVING this problem? I PM-ed Progneta yesterday, because I thought he had had the same issue and fixed it, but the more I thought about it, the more I figured a separate thread should be started concerning this problem, since it's pretty basic and very crippling. SOMEBODY at Dell should have caught this, since I know for a fact the engineers over there EXPECT people for format their machines when they get them (i.e. this is marketed to an enthusiast crowd, and they know it).
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Jan 21, 2009
Is my volume control working correctly? The touch thing at the left. It changes the volume in blocks of 2, but even 2 blocks is quite loud and very difficult to set it at 2 blocks in the first place. Normally it goes to 4 blocks then 0 volume and takes time to set it at 2. Having to set the volume using the bottom right icon atm.
Is there anyway to get it more accurate and have a better range of volumes in the lower levels?. I did uninstall a lot of the junk programs that came with it but not launch manager
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Sep 2, 2014
I own a Acer Aspire V5 laptop and noticed a problem with the delete key recently while I was using Microsoft Office Word. Whenever I pressed the delete key it wouldn't delete what I selected and instead opened up the Key Tips in the ribbon. After having my son look at it he couldn't figure out the problem as well, but he noticed that the Delete key was functioning in the same as the Alt key. How to get delete key working correctly again?
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May 13, 2014
I just got a my brand new laptop from Lenovo but only the integrated graphics card is running and to make matter worse it crashes from time to time. The laptop has windows 7 installed.
Here's what happened:
Google sketch up test
1) install google sketch-up
2) run it for a while and then the screen goes white
3) error pops up stating that the integrated graphics has crashed
4) restarting sketchup is needed to continue
I tried the following to fix this:
1) reinstall the graphic card drivers from nvidia site
2) charge power management to max
3) set google sketch up to only use nvidia GPU (nvideo control panel)
Next I figured maybe it's sketchup with the problem so I downloaded a PC bench mark program - Maxon's Cinebench. this didn't work either
1) Does not see the nvidia card as an option to test
2) Setting it up to run only nvidia grpahics had no effect
3) I'm getting a crappy 17 frames per second - at least the ingrated graphics didn't crash this time..
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Jun 18, 2014
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
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Jul 1, 2014
My HP M6 Envy notebook TouchPad (Board ID: TM2054-001) Firmware has been updated with the wrong version (TM2251-001) Firmware. Now it does not work!!
I am running Windows 8.1 with latest updates, and have exhausted things like hard reset, try different version of drivers, in fact, i have an other hard disk with fully operational Windows 7 that I also tried,... nothing worked..
Does any Firmware image for the Synaptics TM2051-001 TouchPad ?? Or; how to create a backup firmware image file? I have another M6 Notebook that I can dumb the Firmware
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Oct 14, 2014
However, I'm using Linux. The button is completely not working - LED diode that's next to it isn't working too. I know it's driver issue, since touchpad requires driver with this feature. Is there such driver for this touchpad for Linux?
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Mar 20, 2010
Is there some trick to this? like 1 in 8 times it actually scrolls, it's not even smoothl, it like jumps, not smoothly scrolls the page.
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Oct 6, 2013
How to quickly disable touchpad on HP ENVY 15t-j000?
I just got one of the newest Haswell notebook. With older HP laptop touch pads there is a spot at the upper left corner to disable the touchpad. With the latest Synaptic touchpad on the new ENVY 15t there is no keyboard or touchpad button to disable the touchpad when you are using a mouse.
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Dec 11, 2014
I have a HP Envy Touchsmart 15 Notebook. I use a USB mouse all the time. When I type I sometime drag my thumb on the touchpad which moves my curser without my noticing it. Can I disable the touchpad. My OS is 64 bit Windows 8.1 .
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Dec 4, 2014
The Control Zone Touch Pad on my HP ENVY 15 Notebook PC is preventing me from being able to comfortably type. How do I turn it off?
I prefer my wireless mouse and this is a touch screen... seems overly redundant.
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Dec 6, 2014
I have an HP Envy 17.3 laptop with a touchpad that doesn't allow me to scroll nor to use with the control key to change the zoon factor inside of windows (such as a browser window).
I've gone to the touchpad settings and there really isn't much there. Surely HP included some of the advanced features like Synaptics does and is used on less expensive laptops???
Am I failing to look in the right place? I went to the touchpad settings. Is thewre another place to make changes to the settings?
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Feb 20, 2009
Does anyone get their touchpad fully working with XP? Even after installing Sony Synaptics driver from Sony site, mine still only works like a regular mouse and there is no option to control the tapping
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Aug 20, 2014
I have an HP Pavillion G7 and the touchpad on/off stopped working after I uninstalled some programe that the previous owner had installed. Is there a programe that I might have uninstalled that would cause this?
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Feb 25, 2010
I just got the new acer 5740-6491 model and the alps touchpad (multi-touch) does not work well.
When in use the cursor jumps around the screen very erratically.
Ive tried reinstalling the driver and using the synaptics driver as well. Neither work.
Does anyone have support in this issue? Basically all I want is to scroll on the touchpad and doubleclick.
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Feb 13, 2013
After turning on our Inspiron 17R laptop the cursor is between 2 user profiles and I can't get the cursor to move using the touchpad. I tried using the Hot Key to enable the touchpad but that didn't work.
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Nov 2, 2013
I suddenly found my touchpad is not working. It was working normally last night.
Machine: HP ELITEBOOK 8570W
OS: Windows 8.1 64-bit ver
Its current state is: no respond upon touching it; double-touching up the upper left courner also no response(if it's working normally, the little light will light up AND THEN the touchpad will stop working coresspondingly.)I have tried following methods:
-Restart the computer;
-Reinstall the touchpad's driver to initial state;
-Update the touchpad's driver to latest version;
-Download the sp51647 driver, install it(failed);
In Device Manager, I can still see the Synaptics SMBus TouchPad under the Mouse and Other Pointer Devices category. The manager says the touch-pad is working normally. What I suspect to be the reason is that, this morning I started the laptop without connecting the AC adapter but only on battery and the voltage is too low for the touchpad to function normally.
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Sep 1, 2013
My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Also, please note down my Notebook details:
HP Pavilion 15 Notebook PC
Product number: E3B55PA#ACJ
Windows 8 Single Language 64-bit
Date of Purchase: 24 Aug. 2013
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Feb 7, 2013
After some driver updates (Bios and touchpad) scrolling on touchpad stopped working. I also did a reinstall of the drivers.
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Aug 26, 2014
My HP pavilion DV6-3079TX Touchpad not working . I have opened the laptop and checked if any cable is loose or not conneced ,so I pulled it out and inserted properly and tried again .but it doesn't show any sensitivity .checked the driver also in the device manager where it shows as synaptics PS/2 port Touchpad and says the device is working properly and driver also up to date.
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Nov 16, 2014
Early morning, i get up and go to my laptop for work emails and facebook, START ERROR.
After a shower and breakfast, it starts then TOUCHPAD ERROR.
Bring it to office and get there 9:00 a.m, run TOUCHPAD then good but WIRELESS LAN ERROR.
Before i manage my office works, run WIRELESS LAN then good but goes to BLACK SCREEN ERROR.
After half an hour talks for stuffs, BLACK SCREEN ok then AUTO RESTART ERROR.
Half an hour later, it come back to windows very well but FAN is still sleeping.
Emails, market data pages are running. So I keep to carry on without FAN working. Some minutes later, SHUT DOWN automatically.
Try to restart, cleverly comes to windows back and FAN also works very well but CD comes out without commands.Then to lunch.
After lunch, i resume my works. My laptop is also again to above ERRORS.Then go back to my home at 6:00 p.m.
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Apr 30, 2009
I have a Dell inspiron 1721
Suddenly the scroller on the touchpad has stopped working.
The small touchpad icon has also disappeared from the bottom right hand corner of the screen.
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Nov 17, 2008
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
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