HP Pavilion DM1 OS/Software :: HPSA And HPUC Cannot Update Due To Errors
May 11, 2014
Product name: HP Pavilion dm1 Notebook PCSerial number: [edited]Product number: B6E65AVWindows 8 64-bit
HP Support Assistant - Hewlett-Packard - 7.0.32.44HP Utility Center - Hewlett-Packard - 1.0.7
I have been trying to update all my drivers and programs in order to update my computer to Windows 8.1 64-bit. However, I have been unable to update HPSA and HPUC to the newer versions (7.3.35.20 and 2.2.6 respectively).
HPSA is giving the following problem. If I try to simple install the new version over the old version (normal update) the installer claims there has been an Error and simply stops. The system shows that the old version is still installed, but when I try to run the program I get a Error window saying the program cannot run. Obviously the installer does not set everything back properly when it stops the install.
If I try to uninstall the old version before installing the new version the uninstall stops with an error saying it cannot find the proper files for uninstall.
HPUC is giving the following problem. I try a simple install of the new version over the old version the installer starts and various windows show the installation going on, but then all installer windows disappear and no window appears showing the installation has completed (even after waiting 10 minutes). Windows Programs and Features says that the new version has been installed, but the program and its directory are nowhere to be found on the computer. HPUC has vanished.
In all cases I have set a recovery point before doing installations and reverting to this recovery point has set things back to normal. Do you have any fixes for my problem? I need to get this done before I Update Windows.
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Sep 1, 2009
2 updates keep failing:
Microsoft.NET Framework Sevice pack1
Internet Explorer 8 for windows vista.
And now I get a message saying that it can't contact windows update, so i do it manually, the install starts then seems to stick and the only way I can get out of the install screen is to shut down
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Oct 2, 2014
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I'm running Windows 7 Home Premium with an Intel i7-2620M CPU @ 2.70GHz with 6GB of RAM and it's a 64 bit operating system.
Am I correct in assuming that the hard drive is getting ready to fail? If so, how do I replace it and what do I replace it with?
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Jan 27, 2014
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Driver files: C:windowssystem32DRIVERSi8042prt.sys file version6.1.7600.16385
C:windowssystem32DRIVERSkbdclass.sys file version6.1.7601.17514 Microsoft Signed software.
Think I need an alternative keyboard driver to clear this bug?? It seems to be an old problem with Windows 7 going back to 2010, but I cannot seem to find a clear solution .....
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Aug 28, 2014
I purchased a new Pavilion 15-p080ca Windows 8 laptop from tigerdirect.ca and received it a couple of days ago.
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Bios system log has many warnings/error: 03F0, 03F1, 0021. I got about 3 times a hard disk not found error on POST.
I am unable to repair the installation whether from the recovery partition or from recovery discs, I get "The drive is locked error" or "Automatic repair could not repair your pc".
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However, Ubuntu live cd and Mini xp are able to see every partitions, show files and read them, a fast HDtune read test shows no disk error.
The computer is able to read from hard drive since I am able to get on recovery and windows tries to load until I get the "Your pc ran into a problem that it couldn't handle and it needs to restart"
HP PC Hardware Diagnostics SMART test passed, Short DST returns Warning. HP diagnostic smart test returned "no hard disk installed" message one time.
Anything Windows 8 based, whether recovery disk, original media are not able to see hard drive.
I tried booting recovery disk, recovery partition with every combination of Legacy support and Secure boot to recover the partitions without success since the hard drive is not detected (from diskpart list disk command). From the recovery dvds I get a 0xefffff08 error. I also tried to remove the recovery partition thinking it could want to recover from it to get things faster.
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Jul 17, 2014
I have a Pavilion dv7-6b78us laptop running Windows 7 64 bit, and am unable to run windows update.
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"Windows could not start the Background Intelligent Transfer Service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2147014790."
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HP Pavilion g6 Notebook PC
Product number C6M11EA#ABU
driver version 8.0.0.8807
What can I do to get sound back?
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I am using hp 15d017tu notebook .This notebook comes with free dos but i install it to windows 8 pro, now I wanna install windows 8.1 pro in my notebook to update my windows update Is it possible?
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Apr 11, 2012
I have an HP Pavilion dm4 that I bought last summer, but I'm not sure which model #s specifically comes after that.
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Nov 4, 2014
Today, somebody (without my permission) updated my laptop from windows 8.0 to 8.1. Later I found out that this person didn't make the, according to the HP supportpage, necessary preparations. HP warns that my laptop now can get problems, like a blank screen, loss of internet connectivity and disabled hardwaredevices. I bought my laptop about 1 year ago. It's a HP Pavilion 15 Notebook PC 64-bit.
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I have an HP Pavilion g6. I can't update to windows 8.1 after download it by windows store, it reboot pc and after that give me this error: 0xC1900101 - 0x20020017.
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I start the laptop up and it freezes at the HP logo screen. Only the ESC key works (Press <ESC> to enable startup message) if i press it fast enough and if i push the F10(BIOS SETUP) key it just hangs at "Please Wait"
Laptop Drivers Link
How it started: I updated the bios of my Laptop from Version F.57 to F.58(Latest). After the laptop shutdown, I immediatly turned it back on. Maybe its because i didn't give it a few seconds to power on by itself?
What I already tried:
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-This guide which does not work because HDD is formatted: Recovering the notebook BIOS using a key press combination
-The Phoenix tool procedure found here
How to use the HP BIOS update (uefi) utility
What I want to try but don't know how!
-Creating a new partition on the hard disk(HP_TOOLS) to trick the system that I have the old BIOS and maybe recover using the WIN+B combination?
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l'm having a problem finding the right BIOS to upgrade.
Currently the BIOS version is F.3D
Processor is: AMD Turion 64x2 Mobile Technology TL-56 1.80Ghz
Product ID: 00359-062-3478866-85570
My new software needs more RAM to run.
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I should mention that I am not using the original battery that came with the laptop. It is an extended battery which was working fine until the update.
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HP Pavilion 15 Notebook pc 15 n032sa -updated to windows 8.1 but can't now connect to web with wifi I have to use the yellow cable.
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Feb 16, 2010
I have a hp pavilion dv5-1170ei and it had problems with the audio and the quick launch buttons after upgrading to Win 7. I decided to update the bios because that was the only thing that i had not updated. Now the computer is frozen with the BIOS update still running. I once had the same problem with a dv5-1199ei and it worked fine after upgrading the BIOS. By the way i upgraded from Vista Home premium to Win 7 Ultimate.
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Aug 26, 2014
Since the last hp update my system doesn't run smoothly. And t!!he hp support assistant is also not working . I tried reinstalling hpsa but it didn't work. Then I tried to factory reset the system and it says "problem occurred while resetting",or something similar to that.it also showed that no changes where !made.
My system is:HP Pavilion n211sx (With windows 8.1 already installed) I wanted to factory reset my laptop...
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Nov 2, 2014
I have upgraded to windows 8.1 and since that moment, my USB ports are not working anymore; tried to check them, but nothing works (de-installation, ...) I have a HP Pavilion 15-B050EB; I cannot find the drivers for the USB ports on the HP site.
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After I noticed bluetooth not working after the upgrade--doesn't even show up on device manager. I actually got it working once -can't remember where the driver came from--and then hp pushed out a new ralink driver and it's not worked since even though i've tried several things, including direct download from mediatek. I have Ralink RT3290 802.11bgn Wi-Fi Adapter and just need a driver that will work. I think i have about 4 separate bluetooth stacks now--may be part of the problem--but the most recent one came from hp.
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I've HP Pavilion 15 - N208TX.
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System Details:
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Oct 23, 2014
I have the Pavilion G6 2342dx running Windows 8. Yesterday, I used HP's support assistant to perform a few recommended driver updates. Among the things updated was the Qualcomm Atheros Wifi device driver and the HP wireless button driver. Wifi device installed was 10...222, from 10....212.
After the update, my laptop is unable to detect any wifi networks. It just shows "No networks found." I also noticed that the wifi button light (on F12) is always white whether or not I activate flight mode or not. I get an on-screen message alright about airplane mode status changing. However, it does not appear to be actually turning on/off the wifi because from the sidebar, it looks like wifi is on but with the "No networks found" message persisting. Also, the wifi icon on the status bar remains grayed out with an red x on it.
I have tried disabling and enabling the adaptor with no success. I have tried downloading and reinstalling the driver (10...212) with no luck. I even tried disabling, uninstalling and reinstalling the device from device manager. System restore fails everytime I try it. Interestingly, the latest driver on HP support website is the 212, no mention of the 222 driver.
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