HP Pavilion 15-B050EB OS/Software :: USB Ports Not Working After Update To Windows 8.1
Nov 2, 2014
I have upgraded to windows 8.1 and since that moment, my USB ports are not working anymore; tried to check them, but nothing works (de-installation, ...) I have a HP Pavilion 15-B050EB; I cannot find the drivers for the USB ports on the HP site.
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Dec 19, 2014
All 4 of the usb ports on my dv8000 stopped working. Ive tried updating the drivers, no luck. It originally had XP as the operating system but it was upgraded to windows 7, i dont knows if the usb drives are corrupt or what. When i plug anything into the usb ports it does nothing.
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Oct 15, 2014
I bought a an HP Pavilion g6-2288ca. Uninstalled Windows 8 and installed Windows 7 Ultimate 64-bit.My left USB ports are not working. I'm assuming USB3. They have an exclamation mark beside them under device manager. USB Host controller .I've read many solutions, none worked.
#1 Checked the HP drivers page. They don't have ANYTHING listed for USB for the g6-2288ca nor for Windows 7 .
#2 I called HP, with no support. They said to check with Microsoft (????)
#3 I did all the Windows updates.
#4 I installed the full AMD Catalyst driver and software.
#5 Updated Bios. (tried to see if I can disable USB3 in the BIOS).. But it wasn't there.
My USB ports are still not working.
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Aug 8, 2014
My Bluetooth is not working since I update to Windows 8.1. I tried everything. Not working. Driver error. I test through a driver scanner. It days I needed Ralink Bluetooth PCIe Adapter version 2.9.27.0 .. Where can I get it?
Laptop Model: HP Pavilion 11z
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May 22, 2014
I recently Upgraded my Laptop to windows 8.1. Before i was using Windows 8, in that i used Bluetooth to send files. But after upgrading to windows 8.1 Bluetooth is not working at all.
Product name: HP Pavilion g6 Notebook PC
Product number: C9L68PA#ACJ
I updated the latest windows update and in Hp assistant as well.
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Dec 26, 2014
After I noticed bluetooth not working after the upgrade--doesn't even show up on device manager. I actually got it working once -can't remember where the driver came from--and then hp pushed out a new ralink driver and it's not worked since even though i've tried several things, including direct download from mediatek. I have Ralink RT3290 802.11bgn Wi-Fi Adapter and just need a driver that will work. I think i have about 4 separate bluetooth stacks now--may be part of the problem--but the most recent one came from hp.
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Jul 13, 2014
I'm not sure if it's caused by the Windows 8 update from a few days back, but the problem started around then.
The audio on my laptop is not working. The mute stays on, even when I press the physcial keyboard button to enable sound, and try to enable sound with my mouse from the volume menu. Nothing has audio.
Laptop is a HP Pavilion dv6 Notebook PC running Windows 8 Pro 64-Bit.
I've seen some other people mentioning a problem like this recently...
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Oct 2, 2014
My usb ports on my HP Pavilion dv7-6b56nr Entertainment Notebook PC are not working. Windows 7 Home Premium 64 bit. Product # A1T84UA. No matter what I do I can't get them to work. When I go into device manager it is showing a conflict. When I try to update the drivers it says they are up to date. I even tried to do a full system recovery and if it wasn't for an image I saved my computer would have become a paper weight.
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Sep 4, 2014
I installed Windows 7 64-bit, on my notebook. After that I installed drivers for WIndows 7 64-bit from official HP site, but two USB ports not working, only one works. In device manager i have error on Universal Serial Bus Controler. Where I can find driver?
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Nov 16, 2014
i bought pavilion dv6-6165tx 2 years back and ibought a new internal hdd as my old one became corrupt , i installed os win 7 pro (licensed ) and drivers from HP online.
now the problem is that my left side usb ports are not working , and also my finger print reader
when i checked in device manager i have 2 errors
1.)Universal Serial Bus (USB) controller
2.)Unknown device
and the hardware id's are as follows
PCIVEN_1033&DEV_0194&SUBSYS_3388103C&REV_04PCIVEN_1033&DEV_0194&SUBSYS_3388103CPCIVEN_1033
&DEV_0194&CC_0C0330PCIVEN_1033&DEV_0194&CC_0C03
USBVID_138A&PID_0018&REV_0078USBVID_138A&PID_0018
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Nov 22, 2014
I bought a new hard drive and replaced my old one and installed windows 7 instead of windows 8 .
All drivers are installed but except this one? IUSB3ROOT_HUB30&VID_8086&PID_1E31&REV_0004&SID_18FD103C ..
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Dec 14, 2014
recently installed windows 7 on my laptop 15-n203tx
problem is my usb ports are working great in pre installed win 8.1 but now in win 7 just one port is working and it is usb port 2.0 and other two are 3.0 and not working!
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May 27, 2013
I've had this laptop for about a year or two and all of sudden my two left usb 3.0 ports stop working, although when I first turn on my laptop, the left side works for about a second and then stops working. My right usb port which is the 2.0 one works just fine.
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Jan 9, 2015
I am in the process of downgrading an HP 15-g013dx (J5T33UA) laptop from Windows 8.1 to Windows 7. This is a quad-core AMD A8 APU system.
I am having trouble with USB 2.0 devices not being recognized by the hardware. I have all the devices installed in device manager, but the computer will not detect USB 2.0 devices.
It will recognize USB 3.0 devices just fine when they are plugged into the USB 3.0 port, but neither of the USB 2.0 ports. USB 2.0 devices won't work in any port. I can't confirm USB 1.1 devices at this time.
CMOS setup is set to Legacy mode: Disable.
Is there an additional driver or configuration that I am missing, or is there another issue going on?
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Nov 28, 2014
It still did not solve the issues with my USB ports. I have noticed that the exclamation mark is no longer there but still all my USB ports are still not working.
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Apr 25, 2013
I am pretty sure I just don't have the right drivers. I installed the Renesas drivers from the HP downloads page but they didn't solve the issue(so I uninstalled them).
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Apr 4, 2014
Due to compatibilty issues with other software i have had to downgrade to Win 7 Pro and am now having issues detected the 2 left side usb 3.0 ports. Have power but can not see any devices connected.Have tried
Intel USB 3.0 Host Controller Driver,
Fresco Logic USB 3.0 Host Controller Driver ,
Renesas Electronics USB 3.0 Host Controller Driver,
NEC Electronics USB 3.0 Host Controller Driver
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Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Mar 31, 2013
I have a T430s computer model 2352CTO, running Windows 8.1, 64-bit version. Prior to upgrade from Windows 8.0 all drivers were updated. The USB 3 ports worked correctly, in particular running an external 1gb hard drive. After update to 8.1, the USB 3 ports still work, but only for about 30 seconds then the hard drive shuts down. The power light is still lit on the hard drive, but it no longer shows in windows explorer.
In device manager, I went to Universal Serial Bus Controllers -> USB Root Hub ->Properties->(under General it says "This device is working properly)->Power Management->Unchecked the box for "Allow the computer to turn off this device to save power". Unfortunately this does not seem to stop problem.
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Jan 26, 2015
I have an Acer Aspire V3-572g. My laptop came with windows 8.1 installed already. Currently, my pc is being reset to factory settings because I can not figure out how to keep the hdmi from going out after windows updates. The only way I can keep get the hdmi port to work is the factory reset it. The only way from keeping the hdmi working is by turning off windows updater. However, I'd like to figure out how to keep the hdmi working without doing so. My graphics card is Nvidia 840 M. Here are a list of things I've done after my laptop stops recognizing the hdmi.
Uninstall and reinstall the display drivers, both from intel and Nvidia
Update the drivers to be up to date
Downloaded intel's utility manager to keep driver update to date
Downloaded factory installed drivers from Acer's website
Contacting microsoft and have them remotely connect to my laptop
Restored back my laptop to previous working conditions (although the hdmi never worked by going to a restore point)
Swapped hdmi cords and displays
After several hours of researching and trying different things I'm stumped. I bought this computer with the sole purpose of connecting it to a TV. I've also had this issue with another laptop which I returned. This problem isn't a hardware problem as I'm connected to the same monitor with an old desktop using the same cords. I'm guessing there is a compatability issue with windows and the display drivers when there is an update.
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Jun 25, 2014
I have an HP Pavilion g6-2293sa Notebook PC, which updated itself automatically last week and as a result the keybard stopped working completely.
I reset the PC to an earlier time point but this did not work. HP's support topics suggested uninstalling my keyboard river, which I did, and then downloading 'original drivers' - but this does not come up as an option on the download page. Likewise, there is no available update under the Driver - Keyboard, Mouse, and Input Devices link.
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Oct 23, 2014
I have the Pavilion G6 2342dx running Windows 8. Yesterday, I used HP's support assistant to perform a few recommended driver updates. Among the things updated was the Qualcomm Atheros Wifi device driver and the HP wireless button driver. Wifi device installed was 10...222, from 10....212.
After the update, my laptop is unable to detect any wifi networks. It just shows "No networks found." I also noticed that the wifi button light (on F12) is always white whether or not I activate flight mode or not. I get an on-screen message alright about airplane mode status changing. However, it does not appear to be actually turning on/off the wifi because from the sidebar, it looks like wifi is on but with the "No networks found" message persisting. Also, the wifi icon on the status bar remains grayed out with an red x on it.
I have tried disabling and enabling the adaptor with no success. I have tried downloading and reinstalling the driver (10...212) with no luck. I even tried disabling, uninstalling and reinstalling the device from device manager. System restore fails everytime I try it. Interestingly, the latest driver on HP support website is the 212, no mention of the 222 driver.
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Sep 1, 2013
I have HP G6 2304tx windows 8.1 update to latest. on 12th of 2014 microsoft releases a update of 800 mb on windows 8.1 as soon as i was updated i found many changes and i like too but today i found that fn +esc combination is not working i know the reason that is because of hp quick launch software .i already installed it in my pc but i think after the update of that 800mb HP needs to update hp quick launch ..
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Oct 28, 2013
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
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Jul 13, 2014
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
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Jul 17, 2014
I have a Pavilion dv7-6b78us laptop running Windows 7 64 bit, and am unable to run windows update.
First I was getting HP Connection Manager error messages. All the message said was to check the event view to see the problem. Which, as a lay person, did not tell me what the problem was. Then I noticed that I was not getting any windows updates on this PC when my other PC was. After doing some research, I uninstalled HP Connection Manager, but this did not fix my windows update problem. I have tried running Windows Update manually from Administrative Tools but it will not start. The error message pointed to a service named Background Intelligence Transfer Service which was not running. I tried to manually start that as well and got the following message:
"Windows could not start the Background Intelligent Transfer Service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -2147014790."
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Nov 1, 2013
Updated pc to Windows 8.1 today and now have no sound at all and the pc says no headphones or speakers are plugged in and detection finds no problem and also the AMD 'properties' say sevice is working properly (I have no back drivers to revert back to liste)
HP Pavilion g6 Notebook PC
Product number C6M11EA#ABU
driver version 8.0.0.8807
What can I do to get sound back?
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Jul 12, 2014
I am using hp 15d017tu notebook .This notebook comes with free dos but i install it to windows 8 pro, now I wanna install windows 8.1 pro in my notebook to update my windows update Is it possible?
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Nov 4, 2014
Today, somebody (without my permission) updated my laptop from windows 8.0 to 8.1. Later I found out that this person didn't make the, according to the HP supportpage, necessary preparations. HP warns that my laptop now can get problems, like a blank screen, loss of internet connectivity and disabled hardwaredevices. I bought my laptop about 1 year ago. It's a HP Pavilion 15 Notebook PC 64-bit.
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Oct 18, 2014
I have an Aspire V5-571G... I updated to Windows 8.1 (64bit) a few days ago.
Since the update, when playing audio on iTunes (was 11.3 but now updated to 11.4 both post win 8.1 anyway)/Windows Media Player and on YouTube & other sites, audio has stopped working completely or become extremely distorted. Sometimes it works fine but never for extended periods of time. I'm not sure what triggers the distortion and silence but it has ONLY been happening since the 8.1 update.
I updated the RealTek sound drivers with the driver for my model from the Acer website and it has not improved the situation. I've been looking around for a solution / cause of the problem and the only questionable driver I have is this: There's no update for this on the Acer site r.e. my model and the Windows online update thing cannot find an update either.
If it's not possible to fix this via updating or tweaking 8.1, is it possible to do a system restore back to Win 8 without removing my files and if so how?
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