Acer :: Travelmate 2310 Keyboard + Mouse
Oct 24, 2007
THe Keybaord and touch pad stopped responding, put in a USB mouse, and that works. It crashes when you try to shut down, and holding down the on/off switch does nothing (the whole keypad has died, but lights still work).
Remove battery, and reboot, F2 works to get into BIOS. Alt F10 does nothing on bootup so i can return to factory defaults.
Press F8 and boots into safe mode, keyboard and mouse work fine. Reboot into normal mode, keyboard and mouse no longer work (mouse works if you moce it as windows starts to load, then it just stops). Have to remove battery to reboot.
Complety removed all partitions and formatted, then tried to restore with my backup disks made long ago, but as soon as windows boots, same problem.
Alt F10 still no longer works on bootup, although it is enabled in the BIOS.
It is an Acer Travelmate 2310,
I have even tried to install a new version of XP, from a standard disk, but half way through install, keyboard stops working.
The fact it works in safe mode tells me it's cant be dodgy wiring, whcich usually means driver problems, but the fact ti does it with restore or new install is very confusing.
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Oct 28, 2009
A friend of mine gave me a Acer TravelMate 2310 with Win XP Home to fix.
The laptop doesn't have any malware, has almost no software installed apart from Windows, Office, but is totally unusable when it reaches the Welcome Screen, I sometimes manage to login with any of the accounts but can't do anything else (it's too slow; can't even open Task Manager).
If I go to Safe Mode it works normal.
I used System Restore to go back in time a couple of months (she assures me she had no problems then), that failed. So I restored the PC by bootin from DVD and went back 2 years ago...same result. I also restored to the Factory Default using the partition...again I have an unusalbe laptop...unless in Safe Mode, this is a clean install I have now.
I checked the disk using SpinRite (no errors), if I go to Safe Mode I can see a couple services (System Event Notification, DCOM) fail to start when doing the normal boot to Windows.
Since everything works fine in Safe Mode I assume it's not the hardware, but I can't understand why it's unusable using even with the Factory Defaults.
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Apr 18, 2009
So i got hold of an older laptop the other day, the guy told me it had some defects because he couldn't get it to boot.
I got a power adaper/two RAM memorys with it, No harddrives though.
So i power it up and most of the time i just get a black screen and nothing is happening.
But sometimes i get the ACER startscreen saying (press F2 to setup)
[url]
[url]
But when i press F2 it then says (Please wait...)
[url]
And nothing happens.. ive tried several CDs in the CD-drive like Win XP install CD, Hirens Boot CD & Kororaa Live CD - but nothing works its just stuck at "please wait..." and ive waited like 5min.
Thing is also that when i power up the laptop the FAN turns on for some seconds but then it stops same with the CD drive, it reads but then stops.
Ive tried swapping the RAMs i got with the laptop but no luck.
Could this just be that i have no HardDrive in the laptop or is there something else thats faulty like CMOS battery or motherboard?
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Jun 19, 2008
i have a ACER Travelmate 2482WXMi, i have done a fresh install of windows XP home, i have done a full format of the hard drive, but i have issues the touchpad will not work only in safe mode. I have installed most of the drivers through safe mode, but the mouse will only work when i connect an external mouse when it's in normal mode.
Also i do get some bad sectors on the hard drive, and it takes over 2mins to shut down the comp. I havent installed programs yet, except PC Wizard 2008. Also the laptop is not the base model with 512MB ram i have added a 1gb stick and it works fine. I am thinking maybe its the hard drive. If
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Jan 19, 2015
I have an issue with my touchpad on my Acer Travelmate B115. After a while of working as expected - my mouse goes crazy. Like someone touches wildly and randomly on the touchpad including left and right clicking.Searched in the web and didnt found something that worked. Some Information that should be important: - Problem on windows should be solved by reinstalling mouse driver...- It is a fresh installation. Tried several linux distributions and none worked longer than 5 minutes.
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Jun 11, 2009
My keyboard is not working and I need to remove it to troubleshoot. Does anyone have instructions to remove it. I had to use onscreen keyboard to type this.
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Oct 22, 2009
manual for a 2356 Travelmate or how to remove the case to check if the keyboard connection has come loose? I have performed a factory type reset using the setup and recovery disks but the keyboard still does not work. I have plugged in a usb keyboard which works fine but using it defeats the purpose of having a laptop. The reset was needed as i believe something nasty had got on board. The reset has cleared this all up but the keyboard still does not work.
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Jan 23, 2009
I have a brand new 12" Acer TravelMate 6293. I've instaled XP, Vista, Win7 and Ubuntu.
In all of them I'm having problems with the keyboard. It works, it's just sometimes it misses out on button presses, like you type a word and its missing a letter etc.
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Jan 24, 2015
I bought a new Acer E5-571-5552 recently, it came with Windows 8.1 64bit. One of the ways I use my laptop often is in "docked mode", basically connect it to external monitor via HDMI, and external USB mouse & keyboard. I set the windows power options for "close lid" to do nothing, then it works fine like a desktop. This works fine with all other laptops I've used in the past (Lenovo, HP, Toshiba...etc). But this new Acer has trouble waking from sleep, the USB keyboard & mouse only light up, but doesn't wake up the fan/drive/monitor. I have to open the lid and press a key on the laptop (USB keyboard/mouse still doesn't).
I've opened case 3601882U and chatted with 2 agents, one had me update to latest BIOS 1.11 which didn't resolve it. The other tried to insist it was a limited feature, that the Acers had to have lid open to wake up the computer from sleep. I think this is a broken feature. Is this true for all Acers, or just this windows 8.1 model?
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Feb 25, 2009
My computer will load to the main ID sign in screens, but the mouse and keyboard seem completely unresponsive. The only response I do get, is when the the screen goes into power save, touching the keyboard will cause it to wake up. But that is the ONLY response I can get. How wierd is that? Mouse, on board and external, are unresponsive. I can not so far get to safe mode or anything else, neither F2 or ALT+ F10 do anything on boot.
Previously, I was useing the laptop, including firefox, audacity (minor audio program) notepad and media player. I plugged in my USB mp3 player, and the second I made contact, blue and white vertical lines filled the screen. I forced off, subsequent boots gave only a completely black screen. With instructions from Acer's, I removed all power sources for 20 minutes and rebooted, and now can get to as mentioned the sign in screen, but that is all. Alt and F10, and F2 during boot seem unresponsive. I am assuming that the drivers for the keyboard and mouse are corrupted. I even tried an external USB mouse, no luck. I don't have a UBS keyboard to try
The CD Rom is still responsive, It will eject, and you can hear it reading a disc. Please let me know what I need to try next. IF the keyboard would respond, I could do erecovery, but .. well. No key board. I looked on Acers' site for Kb/Mouse drivers, but didn't see anything, and I"m not even sure how I'd install then from a disc anyway.
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Jul 29, 2009
I had to reinstall win xp (media center) at my dell XPS m2010 - everything works fine but the keyboard and mouse stopped working after installing Wireless internal 350 device.
How could i get my laptop to work again? I mean keyboard and mouse. Everything starts up right just that the keyboard wont connect because of the bluettoth driver download.
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Jan 14, 2015
I lost my original hard drive. I Installed a new 500 GB SSHD in Pavillion DV6 1030US. I can not scroll with the original mouse pad and when I type I am experiencing jumping words and lines.
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Feb 17, 2013
I've got a Dell Inspiron 1420 with XP, bought in Malaysia almost 5 years ago. It was working fine till a month ago when the keyboard and touchpad started malfunctioning. I used an external keyboard and mouse to over ride the problem but from time to time, it acts as if a button on the built in keyboard is being pressed (for instance ctrl on the laptop is being held down so when I type the letter "f" on the external keyboard, I end up opening the Search tool). I don't know the internal mechanism of this laptop, but is there a way I could disable the laptop's keyboard and touchpad, and continue functioning only through the USB external keyboard and mouse? I tried uninstalling the drivers.
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Jul 16, 2013
My Thinkpad boots successfully but then I cannot use either the keyboard or the mouse. No input at all possible. Even alt ctl del does not work. I have rebooted many times. I tried booting in SAFE MODE but that has not worked either. I do not have a recovery DVD at this location.
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Aug 8, 2014
I have a Lenovo G510 and Windows 8.1. I can´t use keyboard and mouse at the same time. When i typing the mousepad locks. I guess this is a feature but I wan´t it turned off but I don´t know how to do that.
I have tested with the drivers for Windows 8.1 and Windows 8, listed here: [URL] ....
I then even tried with installing the driver for Windows 8 from: [URL] ....
But when I got through the installation process the "installation program" says the driver couldn´t be installed.
I tried with the advice in this thread: [URL] ....
but I have synaptics 7.5 and not 7.4. I also tried fixing with the register but didn´t find the entry PalmKms. I did do find other entries with Palm.
I see this as a major problem since it makes me completely unable to use any program that require simultaneously use of the keyboard and mouse. Therefore I guess that must be a solution for this?
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Apr 22, 2009
I have a problem on my xps M1530, that sometimes when i am typing the mouse pointer automatically moves backwards or opens another window that ihave minimised, even though i am not touching the mouse pad.
it's really annoying as sometimes I don't realise it happens and it ruins what i was doing.
It seems to automatically move the text to where the mouse is pointing on the screen if you know what i mean. So i think somehow the mouse automatically positions and clicks itself. any ideas?
Has anyone come across this problem before? PLEASE HELP!. THANKS
'this is an example of winghat happens as i am typ'
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Sep 6, 2014
I have a Yoga 2 11. It seems that all of a sudden that Lenovo Transition is not disabling the mouse and keyboard until the computer is in the full tablet mode. It used to disable these features in stand mode so when the computer is sitting on the keyboard, it's not pressing any keys. But it's not working anymore. I have uninstalled the program, re-downloaded the software from lenovo, installed it, and also checked for updates. I also tried both drivers for windows 8 and 8.1 ....
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Jul 1, 2010
I have never used a laptop before (I prefer to work on a server machine) but am considering one at present.I'm looking at a Vostro 3500 but that could change.
1) Can I use a standard USB keyboard and mouse with such a laptop? (No need for special devices!)
2) Are there any problems with PS-2 to USB adaptors connecting keyboard and mouse to a USB port? (Yes I have a few keyboards and mice in storage!)
3) Can I install a standard out of the box version of Windows 7 Ultimate (already licensed) on the Vostro 3500?
4) I saw reference somewhere to touch screen control in Win 7 coming sometime. What are the release plans for such capabilities in Dell laptops?
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Apr 13, 2013
I am not able to wake up my new laptop from sleep via USB mouse or keyboard. I would like to be able to do that because I usually keep my laptop lid closed, so the power button is not immediately accessible. I've searched the forums here and found similar issues with other models, and at least with the Inspiron 17R the problem was recently resolved with a BIOS update. I had no issues when using the same USB mouse and keyboard on an old XPS 8000.
Now for the details:
Model: Inspiron 15 (3521)
BIOS: A06
USB Wake Support: Enabled
Operating System: Windows 8 Enterprise 64-bit
Keyboard: Microsoft Natural Ergonomic Keyboard 4000
Software: Microsoft Mouse and Keyboard Center
Mouse: Logitech Performance Mouse MX
Software: Logitech SetPoint
If I go into Device Manager, and look at various devices, I see the following:
Human Interface Devices
HID-compliant consumer control device - no Power Management tab
HID-compliant device - no Power Management tab
Logitech HID-compliant Unifying device - no Power Management tab
Logitech Unifying USB receiver - no Power Management tab
Microsoft Hardware USB Keyboard - "Allow this device to wake the computer" grayed out
USB Input device - "Allow this device to wake the computer" grayed out
Keyboards:
HID Keyboard Device - no Power Management tab
Microsoft USB Natural Ergonomic Keyboard 4000 - no Power Management tab
Mice and other pointing devices:
HID-compliant device - no Power Management tab
Logitech HID-compliant Unifying Mouse - no Power Management tab
Universal Serial Bus controllers:
Generic USB Hub - "Allow this device to wake the computer" grayed out
USB Composite Device - no Power Management tab
USB Root Hub - "Allow this device to wake the computer" grayed out
USB Root Hub (xHCI) - "Allow this device to wake the computer" grayed out
If I go into an Administrator command prompt, I get the following:
powercfg /deviceenablewake "Logitech HID-compliant Unifying device": You do not have permission to enable or disable device wake.
powercfg /deviceenablewake "USB Root Hub": You do not have permission to enable or disable device wake.
From what I've been able to find online, I should be able to enable "Allow this device to wake the computer" in the Power Management tab of various devices in Device Manager, especially the USB Root Hub devices, and possibly the Logitech USB and Microsoft keyboard devices. I assume if I can get that enabled, things might work as expected.
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Jan 9, 2009
have found the keyboard on its own for a bargain price, however it does not come with the USB bluetooth adaptor, just the keyboard on its own.
My question is will the keyboard (and the mouse if I ever buy it seperately) work with my Studio 15's built in bluetooth?
I have googled for ages on this but can't get a definitive answer. There have been mentions of 'no' some people say yes but you have to change the bluetooth stack e.t.c.
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Mar 1, 2009
I'm thinking on using my MBA as my main computer, therefore I'm considering buying the Apple Bluetooth Keyboard and the Mighty Mouse and hooking up to my HP Monitor for when I'm at my desk for long periods.
It's very easy to hook up ... this MBA seems quick enough and a usb hub can be added if need be ... why not use it as a main pc?
Further, the only windows app I'm really going to miss is Publisher, I'm thinking on being daring and installing Vista on the Mac with Bootcamp and then run Publisher in Windows. If that worked well I could get rid of the T500... (I have a desktop I could use for heavier app's, movie/music downloading) ...
Seems like a lot of work for such a small little machine, lol, can it handle it? Has anyone there done this before with success?
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Dec 3, 2012
So I have an Inspiron 17R SE 7720 that has all the latest drivers with BIOS A11 (Win 7 Ultimate x64)... I have all the power settings configured for correctly for sleep (no hybernate), however no matter what I try, I can't get the laptop to wake when the lid is closed via USB keyboard.
I'm using Logitech's Wave MK560 combo (unifying receiver) - both the keyboard/mouse have the wake option enabled in their hardware settings. I also have wake from USB enabled in the BIOS.
The interesting thing is that if I put the computer to sleep with the lid open, I can make it sleep/wake it from the Logitech devices. With the lid closed, I can only make it sleep - the only way to wake it up is to open the lid and press the power button.
Cliffs Notes:
Lid Open : CAN sleep/wake from USB Keyboard/Mouse
Lid Closed : Can ONLY sleep - won't wake unless I open Lid&press power button
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Aug 20, 2013
I have an Inspiron 15R (5537) that has all the latest drivers with Dell BIOS A01 (Windows 8). I have the options for closing the lid set at "Do Nothing" for both battery and plugged in, however no matter what I try, when the lid is closed I can't get the laptop to wake via USB keyboard or mouse.
Both the keyboard and mouse have the wake option enabled in their hardware settings. I also have wake from USB enabled in the BIOS.
The interesting thing is that if I put the computer to sleep with the lid open, I can make it wake it from the keyboard or mouse. But with the lid closed, the only way to wake it up is to open the lid and press the power button.
Summary:
Lid Open : CAN wake from USB Keyboard/Mouse.
Lid Closed : Won't wake unless I open lid and press power button.
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Jan 26, 2013
I have a DELL XPSL511z. Why every time I try to type of this computer the mouse jumps everywhere? I have disabled the track pad and it doesn't work. Is there some way to decrease the key sensitivity? This is a HUGE problem with this model.
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Dec 15, 2012
I have an HP Pavilion g6t Select. How do I set up my notebook to run as a basic desktop, i.e. with the cover closed and an external mouse, keyboard, & monitor?
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May 15, 2014
HP Pavilion dv9830us Notebook. A few years ago this laptop got jostled while configuring updates. Ultimately, had to use recovery to get it up and running and it's never been fully right since. One thing I've noticed is that I now have an additional start button stacked on top on the original. Is this because I did a recovery?
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Dec 13, 2014
I have a Dell Inspiron 7000 series and 2 days ago Windows installed a critical update which stopped my keyboard and mouse working, I have had to do a system restore to get it working again but with it being a critical update I'm assuming I will need it.
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May 22, 2010
Had a search on the forums and couldn't really find this.
Is it possible to change the Acer 1810T keyboard to a thinkpad one?
Are they the same size? Could it work?
I love the Acer, just not its keyboard and miss the thinkpad keyboard - which really encourages typing. The acer really doesn't.
If the thinkpad keyboard isn't possible, what else might be?
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Feb 24, 2009
I currently have an AA1 and am curious to those who tried typing on both the HP Mini and the AA1 keyboards and noticed a difference. I believe the HP's keyboard is 92% and the AA1's is 89% I believe. It feels "okay" to type on, obviously not the best due to its size compared to a normal keyboard, but am wondering if the HP's is worth the price jump (paid 300 for mine).
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