Apple :: Mac - Service Battery Message
Oct 13, 2009
I thought this was only happening to me, but after reports of many other users online, it seems that after the SL upgrade, many Mac users have been witnessing this "service battery" message that displays when you hover over the battery icon.
My mac was bought in Jan 2008, but i do not think it's in bad shape.
Has anyone else experienced this? Is Apple planning to address this?
Just want more information, that I'm sure you guys are aware of..
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Feb 4, 2015
I have a new Dell Inspiron 11, 3000 series laptop. It has given me this message at least 3 times recently, "your battery is temporarily disabled. please turn off your computer and try again when the unit is back to the operational temperature." I ran the Dell Diagnostic and it didn't find anything. I also used the Dell Technical Support, but nothing came up there either.
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Oct 26, 2014
I bought this Z710 new but I get a message saying "The battery is unauthorized". Also the battery indicator stays at "0% available (plugged in, not charging)." If I unplug the power cord, the laptop powers off cold. It has always been this way. This is a problem for me because I want to upgrade my BIOS but I can't because I get an error stating "Battry is too low (0 < 30 ). Please charge your battery to 30%." when I try.
How do I get this laptop to start interacting with its battery? I have already tried taking it out and putting it in again and rebooting.
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Sep 14, 2014
Pavilion dv6 - 6c04ea
Windows 7 Home Premium 64 bit
Suddenly, I have begun to receive a message on Start Up from HP Battery Alert. The message tells me that the level of the battery is critically low and that I may have to replace it. There is a web address offered to find out more - www2.hp.com/techcenter/startup/ (that address led me to this forum)
The battery charge monitor in the far right of the status bar tells me that there is no charge in the battery so that I can't use it without the mains lead. It also tells me that it is not charging, even though the mains lead is connected.
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Nov 19, 2008
I have had my Dell computer for almost 1.5 years. Yesterday while working on my laptop, I got a message saying the battery was critically low and that the PC was going to shut off. After making sure it was plugged into an outlet, I tried to restart the PC. Upon doing so, I received a message saying the battery was not recognized, not compatible, and would not be charged by the system. Now every time I start my PC, I get the same message. It does continue to charge the battery. It is the original battery that I received from Dell.
I can press enter and get passed it but it is rather annoying. I am afraid at some point that it will stop working altogether. What can I do to fix this? Has my battery gone bad? I don't think that is the issue because it still works, even when I don't have it plugged in to an outlet. Do I need to modify something in the boot menu?
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Dec 11, 2013
So i bought a new refurb e531 i7 3632qm 4rb ram 500gb 7200rpm drive. Machine runs awesome however As soon as i turned it on i noticed it gave a battery not geunine message from the bios had to push esc to continue.
Ignored it figured maybe it would learn the battery or something.
Anyhow its been a good 10 hours now still give me the message as well as i noticed its not charging when plugged in. In an attempt to fix this i have.
updated bios. Uninstalled and reinstalled newest power management software and driver's shutdown system unplugged power cord pulled battery and waited 30seconds and reinsterted battery then charger.
Im so far not impressed with this geunine battery firmware built into the system cant even detect their own battery !!
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Jan 23, 2010
I boot up my Dell Inspiron 1501 with WinXP and it always gives me this error message after the Dell logo screen appears and before windows loads........
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Nov 5, 2014
When i boot the computer to windows, a message pops up saying that i have to not charge the battery up to more than 70%.
It's says that i have to set up something in power consumption options but when i went there i didn't see something relevant to the battery lifespan(in french). Kow to set this up ? between i'm always on the sector (AC).
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Sep 5, 2012
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.
This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest
2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
I'm using a PA-12 family adapter, which is also a replaced one.
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Mar 30, 2014
I had brought a new G500 Lap it was nice to work with it, but fo past two days when i connected it with charger it shows me "Plugged In, not charging". what to di with it but some times to get charging .
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Nov 17, 2008
Started receiving the error message at startup
"warning The battery cannot be identified. This system will be unable to charge this battery press any key to continue"
I did search the Internet and this forum but have not find any workable solution. My latop came with BIOS version 2.1.0 A07, tried to refresh the BIOS with the same version, and higher versions all the way to version A15 but no luck.
The battery does hold charge and the message disappear if I remove the battery and bootup with the AC adapter alone.
OS vista 32 bitLaptop: inspiron 1501
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Jan 20, 2014
I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears after Windows 8.1 starts up. A similar sort of message appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. This seems to have happened after a recent Windows update. I have uninstalled an reinstalled the Lenovo Power Management Driver but it does not appear to have fixed the issue. My BIOS is the latest version.
This issue is on my Lenovo ThinkPad Yoga S1.
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May 24, 2009
I can't fine a way to send messages from my mac to a mobile phone ?
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Mar 23, 2013
Using an XPS15. My left touchpad button has some problems. It seems to only work if it's pressed 2-3 times, or if you push it down hard...
Could this be related to any settings / firmware? - I think it's more likely that's it's probably failing and needs to be replaced?
I have a permanent battery failure message...
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Nov 21, 2014
My Inspiron 5521 warranty has expired a month back and now suddenly my laptop shows a message saying your battery has encountered a permanent damage during startup...The battery bar shows the mesage plugged in , not charging message and when i disconnect the ac power adapter my laptop shuts down...I tried updating my BIOS to A12 but it did not work...What is the problem here..Do Dell companies manufacture products which last only upto the warranty period or what??
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Mar 15, 2013
I have a Dell Studio 1735 and the battery won't charge and getting and error messge "Please connect a Dell 90W AC adapter or higher for best system operation". I have purchase a new Dell battery and Dell AC adapter and still have the same problem.
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Feb 25, 2010
I bought this Incase Slider case for my iphone last August directly from Apple. The case has cracked. Incase wants a copy of my receipt, which I don't have. Any way to contact Apple to get a copy?
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Jul 4, 2009
I just got my Airport Extreme router, and I set up a wireless network easily. However, it doesn't cover the whole house.
So I have another router (Asus WL-530G) and I am thinking of using either of the two routers as a base and the other one as an extender.
I have tried extending the Asus network with the Airport.I got this message:"The network you selected cannot be extended"
I tried setting up a WDS network with Airport Extreme as main, remote or relay. None worked, it said no other apple airport device can be found.
Is this a compatibility issue, or did i miss something?
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Jan 5, 2009
Last night, my Macbook Pro froze on me while I was running Windows XP on VMWare Fusion, so I forced shutdown by holding the power button for five seconds.
Ever since, I have not been able to boot the OS at startup. The Apple logo shows up, then the status dial thingy below, and then a grey "curtain" comes down with a "You need to restart your computer" message in multiple languages.
The problem is, it freezes at that point, and it won't let me restart. So I have to force shutdown again by holding down the power button, and the problem repeats.
Sometimes when I try to reboot, it freezes as the grey "curtain" is coming down and before the "You need to restart your computer" message even shows up, so I don't know what is going on.
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May 9, 2010
I just received my MBP 13" yesterday. So far I love it. However, I noticed an issue. Last when I put my MBP to sleep, it had about 30% battery left. However, when I woke up this morning and opened my MBP, the battery went down to 13%.
When I put the laptop to sleep, I had a pdf file open along with itunes (paused). I have never used Mac OS, so maybe I not doing something correct. Also, I noticed when I open the lid (after I put the notebook to sleep) it just goes directly back to the desktop as opposed to on windows it prompts to the login screen when waking it up from sleep mode.
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Jun 12, 2009
I am looking into getting one of the new macbook pro's. Though I must say the non removable battery does concern me a bit. In past laptops I have had, I without a doubt saw increased battery wear and tear when I left the batter in the laptop while the laptop itself was plugged in. I completly destroyed a battery on my Dell laptop by doing this for about a month when it was asking as a desktop. I took the laptop which used to get around 4 hrs of battery life and then after a month it got no more than 15 minutes.
So after that I always took the battery out, so now with the new macbook pro's you cannot take the batteries out, so wont the batteries wear down to nothing faster than if you took them out when not using them?
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Jul 2, 2009
I've run into this issue twice already... once on 1 computer and another on this same one. It's the one where the battery is not recognized and there is an "X" where the battery icon is.
I've done all the Software Updates, Batter Update 1.3, and tried resetting the PRAM. So far none of these have worked. Now I'm out of ideas. Before after going thru those steps, the problem would be fixed... not so this time.
I know they extended the warranty and were replacing the batteries for free, but not sure this one would be covered under that.
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Jun 12, 2009
so with only 86 cycles my battery's at 80% health according to iStat Pro and at about 4450 mAh according to System Profiler. What's going on? I don't put any undue stress on it and just until 20 minutes ago battery health was at 86% (although that seems low too, isn't it supposed to go 300 cycles before it goes anywhere near 80%)?
And the last time I calibrated it battery health went down.
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Apr 17, 2010
Hey i had a questions about the new MBP 13in that claims a 10hr battery. Is this the same battery as the 7hrs one or is it a different one. If it is a new and improved battery would i be able to upgrade my "old" MBP13 for this new one?
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Apr 9, 2009
how can I calibrate my battery? I read somewhere that its good to calibrate it every like 30 cycles.
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Jan 24, 2010
Please specify which MBP you have and whether you use Boot Camp, Parallels, or Fusion.
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Sep 23, 2009
I need to replace a battery in my First Generation MacBook Pro. Is new battery released for latest MacBooks Pro is going to be compatible with it? Or I have to look for a First Gen battery (A1189)?
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Jun 6, 2009
I'm new to OS X, got my MacBook the other day, and I can hands down say it's my favorite OS I've dealt with. It's so much simpler and just plain awesome. Okay, I'll ask my question before I get carried away...
So, I did some searching on Google after I noticed that my battery likes to hang around 99%. Apparently this is common. My question is, is this a BAD thing? When I see 99% I'm picturing that the computer is constantly pushing power into the battery so it can reach 100%. I mean, isn't that how fires start?
Simply put, is my MacBook trying to charge the battery consistently when it is not at 100%?
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Mar 11, 2009
I heard today from the teacher that mac can run like 7 hours on the battery? Really? Is it because of the OS or an extra-special battery?
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Jul 21, 2009
I'm typing this on a new MBP. This is my first time with a Li-Poly battery. Should I treat it like a Lithium Ion battery? Normally I would fully charge it and fully drain it twice.
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