Lenovo E531 11e E/Edge :: Battery Not Genuine Message?
Dec 11, 2013
So i bought a new refurb e531 i7 3632qm 4rb ram 500gb 7200rpm drive. Machine runs awesome however As soon as i turned it on i noticed it gave a battery not geunine message from the bios had to push esc to continue.
Ignored it figured maybe it would learn the battery or something.
Anyhow its been a good 10 hours now still give me the message as well as i noticed its not charging when plugged in. In an attempt to fix this i have.
updated bios. Uninstalled and reinstalled newest power management software and driver's shutdown system unplugged power cord pulled battery and waited 30seconds and reinsterted battery then charger.
Im so far not impressed with this geunine battery firmware built into the system cant even detect their own battery !!
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Jan 20, 2014
I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears after Windows 8.1 starts up. A similar sort of message appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. This seems to have happened after a recent Windows update. I have uninstalled an reinstalled the Lenovo Power Management Driver but it does not appear to have fixed the issue. My BIOS is the latest version.
This issue is on my Lenovo ThinkPad Yoga S1.
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Aug 15, 2012
I installed new bios update downloaded from lenovo website (file h0uj03ww.exe). Immediately after succesful update message balloon popped up saying my battery is not genuine.
The battery is original, part of the notebook when i bought it and so far the system recognized battery as genuine.
Previous bios number was 1.12, new one is 1.14
Notebook model is 3259-C5G.
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Sep 5, 2013
I have a Lenovo E531 and Upon turning the Laptop on after having it unplugged for a short period of time, it will turn on to a screen that says..."Battery Critical" or something to that effect, telling me it can't boot and to plug the machine in. So I turn off the laptop, pull the battery out, plug the battery back in and then turn it on and it boots just fine.
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Dec 3, 2013
Yesterday my fingerprint reader worked correctly, but today I turned on my computer and I could not log in using my fingerprint reader. Then I looked to device manager and there was an unkown device. So I tried to reinstall fingerprint drivers but even though it still does not work and in device manager is "unknown device". How to make it work? I tried to install this driver: [URL] ..... I use Win7 64bit.
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Sep 16, 2013
I have a problem with my dvd-rom. Whenever Im on battery, dvd-rom automatically turns itself off and I'm not able to turn it on again, clicking "power on" doesn't have any affect, and there is no setting in power manager that is related to this.I tried to reinstall microsoft drivers for dvd device,I tried to update PM and PM driver, but it didn't work. When I remove it in device manager and reboot system then it is ok, but this solution lasts until next boot.
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Nov 13, 2013
I have a brand new Edge E531 that I have upgraded to Win 8.1. I am trying desperately to learn to use the TouchPad, and by tweaking the various settings I am able to get it to work ok.
Except for one thing: sometimes, it seems that the TouchPad will automatically perform the default action in a dialog box or click a button automatically.
I have gone through all the settings and see nothing related to this.
Is this known behavior? Can it be prevented?, I know I can disable the TouchPad and only use TrackPoint, but since Lenovo no longer has separate right and left mouse buttons, I find it hard to use.
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Feb 6, 2009
I just installed Skype, mostly to test the camera, and the green light is on but I can't see anything. Skype just shows an outline of a camera with a diagonal line though it no matter which camera option I pick.
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Nov 27, 2014
Lenovo thinkpad edge e531 - How to know charge fully?
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Nov 13, 2013
I have a new Edge 531 just upgraded to Win 8.1. The Lenovo Solution Center gives me a Virus Protection Alert - even though Norton says all is OK. When i click to enable anti-virus in the Solution Center, nothing happens. How do I cancel the message?
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Jun 20, 2014
When my E531 is connected to Onelink Dock Pro and the lid is closed, at least 50% of times it won't boot up. When I open the lid, either there is a boot screen or the screen is blank. Usually when I hold the power button for a few seconds and then try again, computer boots normally. For me it seems this is some kind of a BIOS issue because Windows is not booted yet. Sometimes the problem occurs when the lid is open too. Without the dock the computer functions properly.
At first i had a BIOS version 1.23 (which I didn't found on the internet btw) and then tried to fix a problem by downgrading to 1.22. I also changed several BIOS options reagarding the booting process. I have the computer on a shelf where the lid cannot be opened.
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Aug 4, 2011
After installation updates from Lenovo Update I always get error "rundll" when I start system with message: There was a problem starting C:Program The specified module could not be found.
I have new E531 with Windows 8 and after Windows Updates was all right.
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Oct 28, 2013
I just purchased a Thinkpad Edge model E531. The shop transferred data from my previous laptop. I am getting an alert message that says I only have1.21G free of 13.67G on my primary drive. Is this a problem, and how can this be the case on a new machine...
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Aug 27, 2014
Several years ago, I bought a HP G71-340US notebook with Windows7 (it was a refurbished model directly from HP). I have used it for mant years without real problems until last week. I am now getting on the bottom right side of my screen "Windows 7 build 7600 .This copy of window`s is not genuine" message . This is the same version that I bought from HP, though I have periodically updated Windows7 with Microsoft's updates. I called Microsoft and they told me that I either needed to purchase the software again or give them my access code from the discs, which I didn't receive from HP. What can I do to either get it to work or fine the Windows7 installation code?
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Nov 14, 2013
just received my new E531 Edge Thinkpad from Lenovo.
Right now I'm not able to boot from CD, it will always boot into the preinstalled Windows 8.
I've tried the F12 method to select a different boot device during startup where I can see the installed DVD RAM drive and select it, but no effect it returns immediately to the select screen.
I've played around with the various BIOS setting disabling the secure boot option and changing the boot order so that the DVD drive is first. Then the system will check for the the CD (you can hear it spinning during start up) but will start into Windows 8 right afterwards again.
I checked with various bootable CDs as well as DVDs but always same effect.
What am I missing? Any other BIOS or Windows 8 settings I need to change for that.
I have other Lenovo notebooks running like the X230, the T520 or an older T61 where booting from CD never seems to be an issue.
As the DVD drive is working correctly within Windows 8 I assume that it is in general functioning and shouldn't be broken.
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Oct 26, 2014
I bought this Z710 new but I get a message saying "The battery is unauthorized". Also the battery indicator stays at "0% available (plugged in, not charging)." If I unplug the power cord, the laptop powers off cold. It has always been this way. This is a problem for me because I want to upgrade my BIOS but I can't because I get an error stating "Battry is too low (0 < 30 ). Please charge your battery to 30%." when I try.
How do I get this laptop to start interacting with its battery? I have already tried taking it out and putting it in again and rebooting.
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Nov 5, 2014
When i boot the computer to windows, a message pops up saying that i have to not charge the battery up to more than 70%.
It's says that i have to set up something in power consumption options but when i went there i didn't see something relevant to the battery lifespan(in french). Kow to set this up ? between i'm always on the sector (AC).
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Mar 30, 2014
I had brought a new G500 Lap it was nice to work with it, but fo past two days when i connected it with charger it shows me "Plugged In, not charging". what to di with it but some times to get charging .
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Aug 23, 2009
I bought my M1530 with a 6cell battery. I also bought another genuine 9cell battery off ebay.
I am currently using only the 6 cell battery, for over a year and a half. It only lasts for about 30-40min now, and the system has given me messages of "battery replacement needed".
This said, I want to buy another one, but Dell.com is very expensive.
On ebay you can find genuine for 60-70$ and "non-genuine" for around 40$
Is it worth the extra 20-30$?
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Jan 24, 2013
With this laptop, the CPU usage rises significantly whenever the battery is charging. If I'm on running on battery power or it's fully charged, I don't have this problem. The CPU stays at 2-3% while browsing the internet, for example. But browsing the internet while the battery is charging will send the CPU up to 90-100%. It's not just browsing the internet, but any task, such as running Sony Vegas, using Skype, watching a movie, etc.
Again, this only happens while the battery is charging. Everything runs much, much slower. All power management settings are identical whether it be running on battery or charging with the AC adapter, so it's not that. I am also using the 65w power adapter that was supplied with the computer, and the adapter becomes very hot to the touch while charging.
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Jul 2, 2012
My E530's battery drains 5% per day after power off. I searched online and somebody else complained about similar issue on his Y-series laptop. His problem was solved by plugging off power cord before turning off the laptop. Lenovo also updated BIOS regarding this issue for his model after then.
Yesterday I tried his way and the issue was gone too. Can Lenovo update BIOS regarding this issue?
I also find the power manage scheme doesn't work. It always charges the battery from 96% to 100% in whatever scheme I chose. I tried to uninstall the driver and downgrade the power manager, still doesn't work. I didn't try reinstall the system because it is too time consuming. Does it matter I installed win7 in my SSD?
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Jan 27, 2013
I have a problem with my battery on a brand new E430. I've used it for 1 week w/o problems and now it simply doesn't want to charge the battery anymore. It is stuck on 48% and I have a message saying "plugged in, not charging".
EDIT: I run Win 8 (64 bit) - absolutely everything is up to date, including BIOS.
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Apr 8, 2013
i just bought a Thinkpad e535.Every time I turn off the laptop (not hibernating, not sleeping) and unplug the power cable from the Ac Outlet the battery loses around 20% of charge every 24 hours,
What I've already done to troubleshoot:
-Disabled USB always on in BIOS
-Disabled Wake On Lan from Windows AND BIOS
-Running command powercfg /devicequery wake_armed to see if any device is programmed to power on the laptop
BIOS version is the latest one (2.08)
Power Manager software is 6.32
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Dec 31, 2014
So my battery from my Thinkpad e420s Laptop was broken and I ordered a new one and exchange it. But now when I go to the Power Manager it says Battery Error and I cant charge it. And when I take out the power plug it shuts down immediately. What can I do?
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Dec 10, 2014
Today I received my brand-new E540 from Amazon. Upon inserting the battery and starting the laptop for the very first time, I was greeted by the following error message:
The battery installed is not supported by this system and will not charge.
Please replace the battery with the correct Lenovo battery for this system.
Press the ESC key to continue.
The message has only appeared once and hasn't been shown on subsequent reboots.
I proceeded to install Windows 7 which worked fine. Under Windows the battery symbol in the taskbar would say "66%. Plugged in. Not charging". I then shutdown the system and re-inserted the battery. Since then the battery appears to be charging normally and when I inspect the battery symbol in Windows it says something like "89% charged. Plugged in. Charging."
Seeing how this is a brand-new laptop, do you think the battery is broken and I should return the laptop, or should I keep it since it seems to be working normally now.
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Feb 27, 2013
I bought 2 of these in oct 2011 for my twins going to college. My daughters has had no problems. The other one died in may 2012 and was repaired under warranty. It died again in November 2012. I was able to get it running by removing the battery and disconnecting the cmos battery and letting it sit for a while.
It happened again, and this time I can't revive it. I want to add that I think there was something wrong when we got it back from repair. The battery icon for the Lenovo power management did not work, but the windows one did. In hindsight I think this had something to do with nvram problem I have since heard so much about.
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Jun 5, 2013
I own an Edge 15, 64 bit processor. It came with 2gb RAM. I recently purchased and installed two 4 gb cards for a total of 8gb RAM. I updated my BIOS. Under "Computer>Properties" it is showing only 4 gb Install RAM. Why is it not reading or the system not using the additional 4 gb of RAM on the second card?
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Oct 13, 2009
I thought this was only happening to me, but after reports of many other users online, it seems that after the SL upgrade, many Mac users have been witnessing this "service battery" message that displays when you hover over the battery icon.
My mac was bought in Jan 2008, but i do not think it's in bad shape.
Has anyone else experienced this? Is Apple planning to address this?
Just want more information, that I'm sure you guys are aware of..
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Feb 4, 2015
I have a new Dell Inspiron 11, 3000 series laptop. It has given me this message at least 3 times recently, "your battery is temporarily disabled. please turn off your computer and try again when the unit is back to the operational temperature." I ran the Dell Diagnostic and it didn't find anything. I also used the Dell Technical Support, but nothing came up there either.
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Sep 14, 2014
Pavilion dv6 - 6c04ea
Windows 7 Home Premium 64 bit
Suddenly, I have begun to receive a message on Start Up from HP Battery Alert. The message tells me that the level of the battery is critically low and that I may have to replace it. There is a web address offered to find out more - www2.hp.com/techcenter/startup/ (that address led me to this forum)
The battery charge monitor in the far right of the status bar tells me that there is no charge in the battery so that I can't use it without the mains lead. It also tells me that it is not charging, even though the mains lead is connected.
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