HP Pavilion Dv6-6c04ea :: Battery Alert Message On Start Up

Sep 14, 2014

Pavilion dv6 - 6c04ea
Windows 7 Home Premium 64 bit
 
Suddenly, I have begun to receive  a message on Start Up from HP Battery Alert. The message tells me that the level of the battery is critically low and that I may have to replace it. There is a web address offered to find out more - www2.hp.com/techcenter/startup/ (that address led me to this forum)
 
The battery charge monitor in the far right of the status bar tells me that there is no charge in the battery so that I can't use it without the mains lead. It also tells me that it is not charging, even though the mains lead is connected.

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Keywords: Event Log
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