Dell :: CompleteCare System Exchange Experience, E1505 --> Studio 1558

May 6, 2010

If you're just gonna tl;dr, read the first two and the very last paragraph, and look at the specs in sig.

I searched pretty thoroughly through the forums when I started my completecare process, but found no info, so I think this might be helpful for other people wondering what the Complete Care System Exchange / Replacement Warranty process is like.

So I've had a number of parts placed on the e1505 I purchased in summer 2006, every single component and plastic at least once except for the screen itself, a wsxga+ 1680x1050 - they literally don't sell these in laptops anymore.

It took a catastrophic spill outside my house on April 21st (i think), I tried to save it, but couldn't - screen had shattered, back left corner had bent up about an inch (heatsink assembly included), right hinge torn apart, but it still booted! I could plug in an external monitor and get somewhat though the boot phase (never bothered to fully boot back into windows after that)

Called in on the 22nd, they next-dayed a box, and i shipped it out on the 23rd.

Depot got in on the 28th according to FedEx, but I hadn't heard from them so I called in on the 29th to find out that the depot had in fact found there was fatal damage, and they were waiting on approval for a System Exchange .....

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Dell :: Windows Experience Index (WEI) On Studio 1558 W/ATI

Feb 16, 2010

Can I get folks who have the Studio 15 w/ATI post their WEI numbers? I'm concerned the Studio 15z from Best Buy is actually beating the 1558 and that disappoints me.

Processor - 6.7
RAM - 5.9
Graphics - 4.9
Gaming - 6.2
Hard disk - 5.9

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Dell Studio 1558 :: Windows 7 - System Crash / Launch Start Up Repair

Feb 17, 2013

My laptop is Dell Studio 1558 with Windows 7 as the OS. The issue is that now when i try to turn on the Laptop, its go'n to "Windows Error Recovery" with following options to enter:

"Launch start up repair" 
and 
"Start windows Normally"

I tried both the option at two different times but its not fixing the error or starting windows normally and its stuck at "Starting Windows" screen. Then I tried to use F12 - Boot option- Diagnostics for which I am getting the following errors:

"Error code 0142Msg: Error Code:200-0142Msg: Hard Drive 0 - self test unsuccessfulStatus:79"

Now when i try the same option [F12 - Boot option- Diagnostics]"Error code 0146Msg: Error Code:200-0146Msg: Hard Drive 0 - self test log contains previous error(s)What should I do to resolve this issue?

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Dell :: Getting A System Exchange, What To Expect?

Apr 18, 2010

I've never gotten a system exchange before, so I'm kind of nervous..
Currently I have a Dell XPS M1530
C2D T8300 (2.4 GHz)
4 gigs RAM
250 gb HDD
8600m
Will I get another XPS M1530 and, if so, is my hardware likely to be the same or better? Any chance that I'll get the XPS 16?.

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Dell :: System Exchange Delay; Post Status Details, Etc

Oct 15, 2009

It seems like there are a bunch of people who are getting a system exchange, but have been waiting over a month to receive the system. Please post your system exchange details and any estimates given by Dell support here so we can get a better idea of how long this takes during this time of the year....

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Dell :: System Exchange Lower Screen Resolution WUXGA 1720 To WXGA+ 1737

Sep 25, 2009

I've been waiting 4 weeks or my system exchange through 1 cancellation and and 20+ calls to get it straightened out, I finally found out mine is shipping today.

They actually gave me a pretty decked out 1737, but it only has a WXGA+... I had spoke with the tech that took my requirements and told him my only concerns were discrete video and wuxga screen.

He told me that most likely i would get a 1737 but they only had WXGA+ and I told him that not acceptable and he asked what about studio xps 16's 1080p display which I agreed to

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Dell :: How To Exchange My M1330 For Studio Xps 13

May 19, 2009

I have all the time trouble with my m1330.

I had more than 6 or 7 new motherboars.....

Now I have again problems with the graphic...and now I m wondering how to get a studio xps 13 instead.

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Dell :: All / E1505: System Factory Restore

Feb 4, 2010

I have a Aug 2006, Dell E1505, 1.83 ghz, 1 gb ram, ati 256 1400 etc etc + 80gb HDD (note) win XP & media center

for last three year never formatted my system, it was going good... recently some virus attack happend and it made my notebook verrrrrry slow, so i did the famous Ctrl + F11 !!

follow mark mck's bloatware removal, did a hdd defrag for non-c drive.

But my question is, even after everything the system is not running as fast it did in 2006

boot time is ~1min, shut down is 35 odd seconds...


So, my 2 cents say that after long usage, even if you do a factory restore DO NOT EXPECT a out of the factory hardware/speed, all u get is out of factory windows settings and bloatware ((

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Dell Inspiron E1505 :: Base System Device Two Are Missing

Mar 22, 2013

My Dell Inspiron E1505 laptop is missing two driver Base System Device is what they are called. I have downloaded every driver on the site for this laptop yet I still am missing these two. I re-installed Windows Vista  Home Premium and now I'm missing drivers that I can't find.

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Dell :: My Experience With The Studio 1555

Sep 11, 2009

Ive had my Dell studio 1555 for about 3 days now and I thought I might tell my experience Ive had with the laptop and Dell as a company.

I was in the market for a new laptop for about 2 weeks nothing suitable had come up, looked at a few Sonys and HPs and nothing was in my price range, the ones I wanted were 1000+.

I never considered dell after hearing all the horror stories that people have had, however I decided to look at them with an open mind, you know the phrase never judge a book by its cover. Anyway I was considering getting a relatively small laptop that I could carry around university, but at the same time I needed something with a little power to handle all those graphic intensive applications and decided to go for the Studio 1555 (price at 800 was great value) , I chose the high end model and because it had a built in blu-ray drive I thought I might as well upgrade the screen to 1080p, I ordered and that was that.

Being the impatient person I am, after the 3rd or 4th business day it was shipped I was wondering why no one had called to arrange a delivery, so I called them and they said we can deliver it tomorrow morning. Was really happy, and felt like an excited kid again.

Next day delivery man came and I signed for it with a big smile on my face. I opened up the box to find a shiny laptop inside, anyway I power it on to find some bloat ware that I didnt want or need, so I thought I would start uninstalling the programs, MacAfee trial uninstalled no problem, same goes for the office trial, however when I tried to uninstall the Data online backup software it kept on giving errors, so I said full install of vista it is then After the vista reinstall I loaded up all the correct drivers and everything was good to go.

Playing with for a first few hours I thought its a fast and snappy laptop and was really happy with the product. One thing I did notice every time I powered on the laptop on the vista welcome screen had horizontal lines running through it; I thought ill address that problem a bit later.

I put a Blu-ray disc of Spiderman 3 to test out the gorgeous screen and that it where all the problems began, first of all it didnt recognize the disc, I thought it might be a faulty disc so I pressed eject and low and behold nothing came out, I tried pressing eject on my computer and trying it from the bios all to no avail, I know there some people out there that are going to say its a easy fix, but I am not going to take apart the laptop after a few hours of use.

That was the final straw basically have just got off the phone with them after being passed around their telephone lines like a piece of meat and being put on hold for the best part of half an hour, lol they first said they will call me back for a cancellation , i was having none of that and i said i needed sorting out today, to give dell credit they put me straight through. The delivery man will pick up the laptop on Monday and I am going to get a full refund within the next week or so.. Sorry I know this is a bit long but I had to get this of my chest, its such a shame because I really did like the laptop. Its just a case of starting the whole process of buying a new laptop. Im thinking the studio xps but dell has really put me off...

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Dell :: Studio XPS 1640 Horrible Experience!

Dec 8, 2009

this my first and probably last post. I just want to make you aware of my 3-4 months drama with this system and Dell "Phillipindia".

Here it goes... around 4 months ago I decided to replace my 3 year old Inspiron. I look at what dell has to offer and was immediately attracted by the look and specifications of their studio XPS 16.

So I choose one, max it up almost to the top, slide $2k and waited In about 20 days the system arrived... new, nice and shiny... first impressions where more than good... amazing screen colors, crazy performance, backlight keys, stylish design, burns bluray, amazing speakers... only downside at time what that the laptops was like a magnet for fingerprints... I remember that this little thing upset me in way at that time .....

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Dell :: Studio 15 Experience Sound Crackling?

Dec 1, 2008

I've had my Studio 1537 for over a week now, and I have two questions.

1. Do you experience sound crackling? If so, what Wifi card do you have? I have the Intel Wifi 5100 card, which does occassionally cause some crackling.

2. The headphone jack has some line noise which is present all the time. Do you have this as well?

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Dell :: Studio Xps 1645's Windows 7 Experience Score

May 9, 2010

Does anyone have higher Score for same Processor ?

My 1645 with:
Intel Core i7-720QM
6GB 1333MHz DDR3 SDRAM
500GB SATA 7200RPM Hard Drive
ATI Mobility RADEON HD 4670 - 1GB

Windows Experience Score
Processor - 6.9
RAM - 7.4
Graphics - 6.7
Gaming Graphics - 6.7
Hard Disk - 5.9

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Dell :: Studio 1558 Buy Or No?

Feb 2, 2010

While I would love to be able to go with the Studio XPS 16 (16470) it is just out of my price range. Here is what I'm trying to decide to pull the trigger on:

Dell Studio 15 (1558)
INTEL CORE i5-520M (2,4 GHZ, 4 THREAD, TURBO BOOST FINO A 2,93 GHZ, CACHE 3 MB)
Memoria SDRAM DDR3 a doppio canale da 4.096 MB [2x2.048 MB], 1333 MHz
ATI Mobility Radeon HD 4570 Graphics Card
Disco rigido SATA da 500 GB (5.400 rpm)
Schermo widescreen Full HD da 15,6" (1.920 x 1.080) WLED con TrueLife
DVD +/- RW Drive (read/write CD & DVD) with DVD Burn software
Intel Wireless LAN 6200 2x2 802.11a/b/g/n card (EUR)
Garanzia limitata di 1 anno: Ritiro e restituzione
1 anno di supporto garanzia a domicilio, inclusi sabato e orari serali
Batteria principale agli ioni di litio a 6 celle da 56 Wh
Webcam integrata da 2,0 megapixel
Colore Blu notte con finitura satinata
Nessun supporto per danni accidentali
Backup online DataSafe 2 GB, 1 anno
McAfee SecurityCentre, abbonamento per 15 mesi, Italiano
Alimentatore CA da 90 W
Total Cost with IVA (value tax) and Delivery is 829,36

I will have to try to call them and order rather than order via the website directly as I want the Windows 7 Home Premium install and all the accompanying software to be in English (I live in Italy and that's the reason for the italian info in the configurations).

Opinions are greatly appreciated. I have read about the throttling issues associated with the i5s and i7s and I should not fall into those areas as I am not a gamer. What are everyone's thoughts? Go ahead and pull the trigger?

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Dell :: Studio 1558

Mar 5, 2010

I was wondering if anyone has had problems with their Studio 1558 orders? I ordered on 23/02 and the EDD was 09/03, but it's now been put back to the 01/04!

The only custom components I requested were the FullHD WLED screen and the backlit keyboard. I have to say I'm not very impressed!

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Dell :: Studio 1558 A03 BIOS

Feb 2, 2010

Dell released a new BIOS for the Studio 1558 bringing it to A03.

http://support.dell.com/support/down...&fileid=373367

The fixes say enhance system stability and video quality, whatever that's supposed to mean.

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Dell :: Fan Noise On Studio 1558

Feb 10, 2010

Just received my Studio 15 today and it's a nice looking machine but the fan seems to run more often than I'd like. I've updated the BIOS to A03, the most current, but it doesn't seem to resolve the issue.

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Dell :: Replacing My Studio 1558 HD

Feb 18, 2010

I got a new Dell Studio 1558 a week or so back. Ever since I got it, I feel a constant vibration to the left of the touchpad.

After doing some research and asking some questions, apparently the Seagate 7200 RPMs have this issue. I confirmed it was the HD by putting the HD to sleep and the vibration would stop.

The best solution to me seems to replace the Seagate with a WD 5400 RPM HD. I have been looking at their Scorpio Blue for this:
http://accessories.us.dell.com/sna/p...4&sku=A2436199

Will it work with the 1558? And, how do I go about setting up the laptop after replacing the HD?

I don't have any important documents that need to be transferred, but I am guessing I will have to use the Dell DVDs to setup Windows?

Thanks

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Dell :: Studio 1558 Webcam

Feb 10, 2010

my laptop 1 month ago and the webcam driver and software CD is not in the box, so if someone cud upload the webcam central for studio 1558

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Dell :: Studio 1558 Resolutions

May 14, 2010

I received my Studio 1558 with 1080p screen the other day.

why i can only seem to choose either a full resolution of 1920 x 1080 or one much lower e.g. 1280 x 1024 with no interim options.

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Dell :: Studio 1558 Ati Catalyst

Mar 4, 2010

I've updated my drivers through the Dell site from R221539 to R257949 and now suddenly I can't open the Catalyst Control Center.

After installation it said there's a warning in the log, I checked the log and there was nothing wrong there.

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Dell :: Just Received Studio 1558

May 21, 2010

Core i5 430

4GB Ram
Integrated Intel graphics
Windows 7 Home Premium 64 bit
Black chainlink finish
DVD burner

1080p monitor is a must unless you need large text. The 1080p screen is perfectly fine for all use. I thought it might be too hard to read, but actually find it to be perfect given how crisp the image is.

Build quality is good, not as good as the XPS but still decent. At work I use a Lenovo T500 that has a magnesium skeleton under the lid and it very solidly built .....

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Dell :: XPS 1647advantages Over Studio 1558?

Jan 29, 2010

Trying to decide between the 1647 and the 1558 - obviously, the 1558 is substantially cheaper.

Common spec -i5 520m [might upgrade to the 540m]4gb DDR3 1333MHzBacklit keyboardIntel 6200 wireless500GB hard drive9-cell battery1920x1080 WLED

The differences I've noted -ATI HD 4570 vs ATI HD 46705400rpm vs 7200rpm hard drive - I've asked if that can be upgraded"Edge-to-edge" screen - how much difference does this make?Appearance of the machine, obviously
Have I missed anything? I've not found enough so far to justify the price difference.

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Dell :: DVD Stuck In 1558 Studio

Apr 29, 2013

A DVD is stuck in my dell 1558 stduio & is not ejecting. how do i remove the DVD ?

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Dell :: CompleteCare Warranty

May 30, 2010

I paid extra for 3 years of completecare when I bought my SXPS16. Recently, I found a number of scratches on the inside of the screen and called them up hoping for a replacement screen. They told me that I'd have to send it in. Do I really not have the onsite? I wouldn't have paid extra for the warranty had I known that they wouldn't send a tech if problems arose.

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Dell :: Upgrading To CompleteCare...

Sep 22, 2009

So I have 2 days to decide whether I want the CompleteCare for my system which I've just bought or not. I have one question though..

Lets say my laptop breaks or I spill coffee all over it or whatever, will they be kind enough to send a better laptop as a replacement?

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Dell :: Studio 1558 (after One Week And Still In Pre-production)

Jan 25, 2010

I ordered a Dell Studio 1558 on January 19, 2010.

i5-520m
4gb 1066mhz
500gb 7200rpm
ATI 4570
1080p
backlit keyboard.

I'm obviously excited about receiving it, however.... after close to a week... it's still in "pre-production."

I've called a few times. First time I was told "It could take up to 48 hours to get out of pre-production and into in-production."

Fair enough. 48 hours later it was still in pre-production, so I called back and they told me it could be a payment issue. So I called the verification department and they told me everything was 100% good to go.

Anyway, different people telling me different things, finally I landed on some honesty. A representative told me that the problem is that there is a part on back-order and so that is why it hasn't moved into production yet. I'm guessing it's the processor, what do you guys think?

Anyway, the original delivery date was projected as February 4, 2010. The guy on the phone today said that I should expect the order to be moved into production within 48 hours (I'm not so sure I believe this) and that the delivery date will probably move to February 9, 2010.

I have absolutely no problem with this, part not in stock = no problem. My issue is, different reps telling me different stories. If it comes down to waiting till February 9 and I get my laptop then, I am fine with that, but if this drags on farther, I would rather cancel my order and purchase from another company.

What do you guys think? Also, has anybody actually received their 1558 yet? What do you think of it?

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Dell :: Studio 1558 Freezing, Unresponsive

May 14, 2010

Had this Studio 1558 for about a week now. It's been mostly good, except it's been freezing for no good reason every so often. I'm not getting error messages, BSODs, automatic restarts, or any of that. The screens just stop responding.

I suspected it was a bad Win7 install, so I wiped and reinstalled Win7HPx64. Still froze.
Went back to a single-monitor setup, still froze.
Tried updating to the Catalyst 10.04 drivers, still froze.
Disabled Powerplay, still froze.
Changed AV/Firewall and uninstalled a pile of crap, still froze.
Installed XP, then Ubuntu, still froze.

Odd thing? Nothing in the event viewer to indicate a crash, other than the fact that a kernel power error shows up because I force a shutdown. I've yet to find a .dmp file anywhere that would indicate an actual BSOD. Fan never spun up, CPU monitors and logs don't show any sudden spike or drop in processor activity. Think the 4570 is busted?

*edit*
just recalled, I've also changed power settings so the CPU can't throttle, been monitoring all 8 cores, ran off battery and off ac, all to no effect.

happens whether i'm streaming video via hulu desktop, just browsing webpages, running virus scans, or just doing mostly nothing. ran the gamut of dell diagnostics, but nothing.

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Dell :: Studio 1558 Shutdown Without Any Warning

Feb 18, 2010

so, this has happened twice. Last time I didn't now when it happened as I was not using the laptop for anything.

But just right now, I was listening to music on it and it just shutdown in the middle of all that. Nothing else being done on it.

Any ideas?

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Dell :: WWAN And Bluetooth On Studio 1558

May 19, 2010

Just got a 1558 in replacement for a 1525. I popped the back cover to install my upgraded Wifi, and add the WWAN and Bluetooth... No extra mini PCI slots for the BT or WWAN - There is a sticker that says WWAN but no connector or wires.... Since my 1525 has these options ( I did not buy the BT or WWAN card from Dell ) do i ask for another system that has these on-board? Is Dell obligated to provide one that is capable even though in their records i did not have BT or WWAN.

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