Dell Precision M3800 :: Strange Static Noise When SSD Is Accessed
Jan 12, 2015
I have a new M3800 Precision Workstation that is making a really annoying sound when it is plugged into power and when the SSD is being accessed, mostly when it is being accessed randomly such as search, VM running, or just random file access test from benchmarking software. The pitch of the scratchy sound varies with screen brightness.
I've made a video of it here [View:youtu.be/jbEkRDrPTdA:550:0]
[URL]
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May 1, 2014
The ambient light sensor on my M3800 seems to Think the room is darker than what it actually is, so the display is Always too dark, even if I turn the display brightness to maximum. I cannot find a way to turn off the sensor, not even in the bios.
I'm on windows 8.1 .......
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Mar 28, 2014
Shouldn't I be able to simply press and release the power button to power on the laptop for a cold boot?
I'm not sure if I'm powering on my M3800 properly or if it's a problem.
All scenarios are after the laptop had been completely shut down and powered cable attached.
(1) Just pressing and releasing the power key powers it up sometimes
(2) When 1 doesn't work, sometimes pressing and holding the power key (for ? secs) will power it up
(3) When neither 1 nor 2 will work, sometimes double-pressing the power key will power it up
The times it doesn't power up, the power button lights, keyboard lights and goes off, then power light goes off.
It eventually always powers up (so far) but would like to make sure it's not a hardware problem.
W7 64, OS on 256SSD
New
Unmodified
Automatic Updates
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Dec 12, 2014
I have m3800 laptop about 4 months old. Was ok until today. I connected the charger when battery was at 10% but it shows no charging in windows and it seems battery drains down.
The led light on the charging cable is lit. So i guess the charger is ok..
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Apr 6, 2014
I'm trying to install an extra Samsung 840 evo mSata in my new m3800 but the BIOS does not recognize the disc. I tried 2 840 msata both with same result not recognized.
Changed several settings in BIOS:
- disabled Intel Smart Technology- SATA operations to AHCI- Secure boot disabled- load legacy option enabled
Does the Samsung mSata is supported in an m3800?
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Sep 25, 2014
I'm on windows 8.1.
How do I disable clicking on the touch pad? So that when I just tap it without depressing the button it doesn't click.
I often end up accidentally clicking things while moving my finger around on the pad to go to another part of the screen.
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Dec 11, 2014
Got an issue with new Dell Precision M3800 + HD 3100 Dock. My issue with with the mouse pointer. After using the laptop for 2-3 hours, I'm getting an issue in which the mouse pointer will jump over text boxes (does this in any browser, when trying to click in the formula field in excel, even when clicking in this dialog box to type). Basically what's happening is the mouse pointer thinks the text box is higher than it really is.
So, if I go up to the address bar from under, as I pass over the bar, the arrow changes to a text cursor, but jumps above the actual address bar...if I click, I can type in the bar. If I keep going, eventually the arrow pointer will come back, but it will jump back down to the actual top of the address bar. In the case of typing in this box for posting, in order to get the cursor here " ", I have to click where I have the star above (in the word "can").
It just seems like something is very out of sync, and I'm thinking it has to do with the graphics card or some resolution setting. I have an Acer V246HL set to 1920x1080 + a Viewsonic VA2746M set to 1920x1080 as well. Only fix I've found so far is to reboot. I've messed around with the resolution numerous times. This issue only appears when connecting multiple monitors (which is a necessity). I did not have this issue w/ my previous laptop, which leads me to think this is not a monitor issue either
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Nov 9, 2008
i hear a click sound whenever i shutdown my laptop. i don't know where the noise comes from, its similar to the mouse CLICK sound.
i have not enabled the start up n shutdown sound.
i think its must be the noise from the hard disk, i hear that noise every time i shutdown my laptop.
does anyone experience the same kind from your XPS M1530.
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Sep 16, 2007
i recently buyed a dell 1520, i'm very pleased of this laptop, my first laptop, but i'm worryed about one issue
from time to time, like 20-40 seconds, the hard drive (wd 160gb) makes a strange clonk/clink sound like it would park his heads and power off then power back on, and in that time, my games freeze for 0.5 sec or so, just a very fast freeze, and i have no ideea if this is good and normal or not, but from my previous experiece, it does not sound very healthy
i tryed with bypass/quiet/performace settings in bios at hdd management and it's no difference, and ofc the power saving is disabled both on hdd and on display so i'm getting to think the hdd has some problems, what you think?
the thing is that i have no errors on smart, i have no boot problems, i have no errors, just the annoying sound and the very small freezes
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Jun 27, 2009
I was browsing the web when my Optiarc DVD drive on my 1536 made a very loud screeching noise.
It sounded similar to someone scraping a knife on a plate really hard, repeatedly, then followed by a softer scraping and then it stopped.
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Feb 19, 2009
I hear white noise / static noise (whatever is the proper term for that) when using headphones with Studio XPS 1640. It is most audible when no sound or music is being played from the laptop.
I'm not if it has something to do with the type of headphones that I am using (I have two sets of Creative earphones that I got together with my XPS M1210 and 1530).
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Nov 16, 2013
I received my Inspiron 7537 1080 3 weeks ago. Everything works perfectly except the static noise after connecting headphones. Tried different headphones,latest drivers nothing worked. Dell has sent an engineer to look at the problem. He replaced entire motherboard but the noise is still there. I tried Bluetooth headphones and external sound card but this hissing noise is always there in the background. I am thinking about getting another one after refund but not sure if this static noise is present in all models or was this only one off.
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Jul 16, 2009
I have a VGN-NS135E and at random times there is a staticy sound coming from the speakers like bad reception on a radio. It happens randomly it seems regardless if i'm listening to music or not.
It happens with the volume on and on mute. I can hear audio just fine. When the speakers decide to make that static noise the audio is clear, just mixed with static
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Mar 23, 2009
I just got an HP Pavillion dv9000 laptop a few days ago and everything is great, except for this static noise coming from the speaker. It kind of sounds like when you have your TV on a blank screen, but you have the volume as high as it goes. Every now and then there's a little pop or crack sound too. Some important things to note:
- It was a refurb
- The noise immediately stops when the volume is muted
- All drivers are up to date
- If I go into the volume settings, I can slide the volume all the way over to the right side, and the noise stops, but any amount of volume going through the left side and the noise is back
- The noise is the same at any volume level
- If I plug in headphones, there is no noise through the headphones, it only happens on the speakers
At first I thought it wasn't anything big, just a driver update or just a matter of breaking the laptop in, but now after a few days it's starting to get annoying. I don't want to leave the sound on mute all the time, and even when I am listening to audio I can still hear this noise.
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Jul 24, 2009
I bought a 4810 about a week ago & so far I'm pretty happy with it, but one things bothers me & I'm not sure if it's normal or not.
After the laptop's been on for awhile (maybe 30 minutes+) it will make a strange snapping or clicking noise (definitely not the hard drive.) It seems to come from the screen area although I'm not positive on that. It's pretty rare that it happens, but lately I've noticed it happening when the laptop powers off.
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Nov 19, 2013
For the Yoga 2 Pro owners out there, how much static do you have in your headphone jack? I am loving everything about this laptop except for some noticeable static at low volumes and some backlight bleeding at the bottom of the screen. I have tried two different headsets, my Senheiser HD 280 Pros and my Etymotic earbuds.
I am curious how everyone elses behaves. If this is normal I can probably live with it. If I am the only one, I may get it replaced. Build date 11/06/2013, purchased from Lenovo's website.
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Feb 15, 2009
if anyone has had sound issues with their DV5? I have the current bios F13 and have un-installed and reinstalled sound drivers and such. What is happening is the sound will randomly make a static boom noise and then go away and then do it again.. i have checked my external speaks and have even replaced them thinking it was them.. it is not since it is happening with my onboard speakers as well. So this static boom sound is a constant annoyance along with music sounding rather off/staticy..
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Jan 16, 2009
Its not from the speakers, and its not a true hard drive whine or a system beep, its just a constant sound with really high pitch
(high scientific frequency - not as in occurance :P)and although its not that loud
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Sep 26, 2010
I have a new Lenovo Ultra Dock 170w and have power logitech speakers hooked up to the dock using the audio port. When the laptop is off or removed from the dock, I get a what sounds like static coming through my speakers fairly loud. I prevously had a T500 and a dock in the same configuration without this issue.
I have removed the dock power and still get the audio distortion. I have to completely remove all connected wires aside from audio before the noise go away. I am thinking there is a grounding issue with the audio jack on the Ultra Dock. Only happens with powered external speakers... I have tried with other speakers and get the same noise over them too.
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Dec 16, 2014
I have very annyoing problem in my M4500. Coil Noise while laptop is not used (idle). How I can fix coil noise ? I have the latest BIOS A15.
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Nov 19, 2013
I'm a proud user of an M4800, but the constant fan noise bothers me a lot. I ordered it wit win7 but almost directly switched to win 8.1.
What I already discovered: In the event viewer I experienced a lot of MSI error events (every 11 seconds) .
Event filter with query "SELECT * FROM __InstanceOperationEvent WITHIN 10 WHERE (TargetInstance ISA 'Msvm_ExternalEthernetPort') OR (TargetInstance ISA 'Msvm_VmLANEndpoint') OR (TargetInstance ISA 'Msvm_SyntheticEthernetPort') OR (TargetInstance ISA 'Msvm_ComputerSystem') OR (TargetInstance ISA 'Msvm_VLANEndpointSettingData')" could not be reactivated in namespace "//./root/virtualization" because of error 0x80041010.
Events cannot be delivered through this filter until the problem is corrected. If I stop the Intel(R) PROSet Monitoring Service these events stop, but I wonder if the performance of network devices is not affected negatively:
The Intel(R) PROSet Monitoring Service actively monitors changes to the system and updates affected network devices to keep them running in optimal condition. Stopping this service may negatively affect the performance of the network devices on the system.
Nevertheless after this action CPU usage has dropped, but still too much fan noise while the system does nothing ;o(
I contacted support and they adviced me to reinstall with win7, but that is no option for me for the moment.
My power options are set to 'Quiet (Reduced Fan Levels)'
In the BIOS vA03 I could not find an option to lower settings there. and all latest drivers are downloaded and installed.
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Mar 10, 2009
Why ist it, that the CPU fan runs with 3000 rpm, when the CPU is idle and the temperature of the CPU is 37 degrees? Also the chipset temperature is not that high. I made you a screenshot:
I tried everything to get the fan start much later. I used Artic MX-2 thermal compound, liftet my M4400 higher, undervolted it, but nothing works.
In my point of view, DELL made something wrong by programming the BIOS. Is it unnecessarily to run a CPU fan at 3000 rpm when the cpu is cool enough.
Maybe 800-1000 rpm would be fine.
So my question is:
Is it possible to use a kind of speed controller, know from desktop system, to making the fan run much slower?
As far as I see, Dell uses a 4-lines PWM connection the the mainboard.
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Oct 7, 2014
I have lenovo Z560 laptop. My Webcam is displayed in device manager. I had also test my webcam on Testwebcam.com and it is working properly but it can be accesed neither by Fn+Esc key nor its shorcut is on desktop or in start menu and I am unable to find it in C drive.
I had also reinstalled my webcam by installing Drivers but it's shortcut can not be created and I can't access my webcam inspite of being there. How can I access my webcam
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Sep 18, 2014
HP Pavilion g4-2235dx Notebook PC Windows 8...videos that I access through social media tend to stall and the audio will "buzz". What's causing this?
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Sep 30, 2008
Im having a problem trying to get my built in mic working. I have a new Studio 17 with the Creative Sound enhancement option, not the sound card just the Creative Audigy software.
when I try to record voice, I can barely hear my voice over the noise which sounds like a mixture of static, and buzzing mixed in. However, I can play mp3's perfectly with no hiss or static. So the playback is working fine.
When I plugged an external mic in the static is gone. I'd like to be able to use the built in mic when possible so I dont have to take the external one along with me.
I noticed on my system that I have an IDT High Definition sound package, as well as the Creative Audigy sound enhancing software with mixer console, including EAX special effects, etc, to enhance the sound.
Anyone know what could be causing the noise on the mic? I've searched the forum and cant find a problem identical to this so Im sorry if theres a post that explains how to fix this, I cant find it.
I can adjust my sound with both the IDT HD mixer console, and the Creative Audigy sound mixer as well. But I cannot eliminate or find the cause of this static.
I got a newer Sigmatel Audio driver but that didnt elminate the problem so I set the system back to the way I got it.
I thought about buying the X fi Xtreme sound card as I do a lot of karaoke singing and need to have the music mixed with voice so I can record it but this static problem has me baffled. And they want $80 for that little sound card. I could ignore it but the laptop is brand new and it should be static free. I eliminated ac hum as the source by unplugging the ac adapter and ran on battery alone, and static was the same it made no difference.
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Apr 28, 2009
I have my computer from about 6 months.
And battery was not very good - It jumps from wear level to wear level.
For example if today wear level is 5 %, after 2 weeks It somehow can jump to 12 %.
Anyway I agreed to live with it.
But from two days after I fully charges my computer, and after run the computer without adapter - the battery stars from 93%.
It must starts discharging from 100% - how it comes....
Am I need to contact Dell and require replacement?
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Mar 12, 2010
So my trusty Dell M6400 somehow crashed, hard, last night. I wasn't even there when it happened, but when I came back to my desk the system had rebooted, and was sitting at a BIOS prompt saying that no bootable device could be found, with the RAID controller indicating the status of my RAID1 array as "Rebuild". However,
when I went into the RAID controller setup, did nothing, and exited the setup, the system rebooted just fine (so maybe that "boot device not found" message was simply a way for the controller to prevent the system from simply rebooting, so someone is forced to actually look at what happened).
However, after rebooting the system indeed spent some thirty minutes rebuilding my RAID1 array. What makes this so particularly mysterious is that this system has never misbehaved in any way, plus there are no messages in any of the event logs indicating what might have happened. The Windows logs contain absolutely nothing, except for two errors caused by the sudden reboot itself
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Jul 13, 2009
Situation : I finish surfing web and I wanna give it a little break. I close the lid.
I have set it to goto sleep when lid closed (if any1 suggested this). I come back open up but the laptop didnt go to sleep, HDD activity is minimal but I can hear it spinning.
Also the screen is still bright but black, I can still change the brightness though with the Fn+upArrow or Fn+downArrow. In order to return to functional state I have to HARDreset.
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Aug 29, 2009
I've got the model with the 4670 graphics & other than a few Vista gripes & this little problem I'm very happy with it.
The 'strange sounds' are similar to explorer mouse clicks & occur randomly, even if doing nothing & with sound themes turned off. I couldn't capture the sound from the line out (there was just a little crackle), but here's a recording from the built in mic: [url] What makes it impossible to ignore is that things wont respond as usual when the sound occurs. Eg. If you're navigating a menu it'll not display until the sound has gone.
Aiming to hit two birds with one stone I installed XP x64. Unsurprisingly there were no strange sounds after installation as I haven't yet got a sound card driver installed. The weird thing is that the very instant I installed the ATI graphics driver it started with the exact same sounds... Even tho Windows doesn't yet recognise the sound card.
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Sep 16, 2008
I have noticed this for awhile now, but I have been able to ignore it previously due to the problem being discrete and im not a very picky person. But as time went on this has gone far worse than i thought. As you can see in the 3 images i have attached below there is severe discoloration of the aluminum palm rests/base pieces of my xps laptop in the form of an imprint of a human hand.
The print on the left is the worst and the prints to the right of the touch pad are a little bit better. I have only owned this laptop for roughly 8 month and i dont even use the laptop that much everyday.
I really dont feel like calling dell support again cause i just called them to replace my faulty screen 2 weeks ago and i really dont know how a Dell technician can come to my house and fix this unless he replace the whole base.
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