Dell :: Scratched During Manufacturing
Aug 4, 2009
(I've had the laptop for about a week and a half) but there is a scratch (actually looks like a burn/melt) on the top right of the screen, and it's nothing I could have done. It kind of looks like when you peel off a sticker and the glue is still there... I just found it because of the way my lamp is shining off of it and I'm wondering if I should make a big deal about it. Some may call me picky, but when you buy a new laptop, you expect it to be "perfect" and when you find a flaw...
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Aug 20, 2009
I booked my XPS 430 on 7th August, but it was in process from 13th August and Today on 20th in Order Status Page Show Manufacturing build completed in Malyasion Factory.
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Aug 16, 2009
My girlfriend mindlessly put the charger in the same bag as the laptop and it ended up putting some pretty deep scratches in my midnight blue lid.
I would be fine with it if it was just normal wear-and-tear but it really sucks since I literally got the laptop 3 days ago.
My question is if there is anyway to float this by dell and have it covered by the warranty? Or maybe have them send me a replacement lid? I'm still in the 21 day period so I could see about returning it and ordering a new one but I reallllly do not want to do that.
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Apr 28, 2009
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I have had the same issue with 10 days old Z690.
I found a small U-like crack around the bottom near the AC connector and the hinge are intact with the bottom housing.
I did not notice it was there after 10 days of use. Once I found it, I called Sony Customer Service to discuss about it , and I was connected to Tech Support for Repairing this unit. (I decided not to return it for credit since I already returned 4 Z690s for keyboard lifting issue for two, high-pitched noise, cosmetic damage and I got sick and tired of returning the VGN Z690)
here are some pics for the cosmetic damage (it is small but noticeable) and keyboard.
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Once the laptop arrived in the repair center, they gave me an estimate of $161.40 for replacement of bottom housing.
I should have sent it back for repair
but I gave the repair center one last chance and tried to save some time on placing new order.
I received the laptop on April 20th.
But high-pitched noise started to cry out for my attention...
which did not existed before the repair.. I sent it for repair on 22th and
it is still being diagnosed....
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Mar 10, 2010
My laptop LCD has some scratches on it, nothing huge, but still annoying none the less and was caused from other people in my family using my laptop and not cleaning hands etc.
There is also what appears to be something stuck (like a piece of dust or dirt) because I can see it on the screen and then projected back on towards the actual LCD.
Will any of this be covered under my still active complete care warranty? Its an xps 1640.
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Sep 28, 2008
I dropped a fork on my m1530 and scratched the palmrest!
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Jan 23, 2009
so im about to pick up my macbook from repair and am afraid that they may have scratched it. i sent it in, in prestine condition. i think its scratch because the last time i sent a computer in for repair it came back with huge scratches about 4-5 inches long but didnt care at that time. so im wondering if this they would do anything if i mention it to them
btw the store repairing is best buy
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Sep 22, 2009
i've just received my repaired dv2310 back from HP due to a motherboard failure. everything is back to normal now.. boots fine, although GPU temp still a little on the hot side. its at 81C now and the only thing i'm doing is typing this message. CPU temp around 55-60C light load. (Turion 64x2 1.6ghz)
but one major issue.. the HP tech SCRATCHED MY SCREEN! theres several nicks on the upper left portion.. its very obvious when i am looking a blank white page..
should i call HP and complain? would there be a case? I did take some pics of the laptop and screen before I shipped it just to prepare for situations like these. so anyone's screens got scratched up and went after HP for a replacement?
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Jan 1, 2009
I really want to buy a black one as I prefer a matte finish and it wouldn't discolor, but I want it new and I cannot find any here in Canada, so I will have to buy a white one. This is going to be my very first mac and to me it's a lot of money... I hope it will be worth it (I'm a little nervous about the switch) .
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Jan 18, 2009
Is it normal that dell.ca would have fewer choices of screens than dell.com? I'm looking at the studio 15, and dell.com lists Hi Resolution/Bright,
glossy widescreen 15.4 WLED display (1440x900) as a choice, which is what I want, but dell.ca doesn't. When I view the system specs though, that choice is listed as on option.
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Apr 26, 2013
I have a Dell Latitude E6530 and when I plugged in my monitor and keyboard into the docking station, they were not recognized. But I can plug them into the laptop while docked and they are recognized.
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Mar 16, 2013
I have a Dell Inspiron N5010 purchased about 2 and a half years ago. I was just deleting some random programs which I don't ever use, and accidentally clicked on uninstall Dell Data Safe Local Back up.
How to reinstall it? I tried to do so by clicking this link [URL] .... but it just came up with an error message.
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Feb 9, 2013
my laptop vostro 3460 won't boot any more. When I turn it on it loads the Dell logo (I suppose it passes the POST) but then it just shows a black page. It could be anything, but I guess that it may have something to do with Windows 8 and the UEFI system. I also would be quite happy to install linux mint and get rid of Windows, but I don't know how to change the boot priority order.
So my questions are:
1 is it a hardware issue ? if not, can I solve my problem easily ?
2 how can I change the boot priority order, to install mint ?
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Mar 3, 2013
I am looking for xp driver for Dell Wireless WLAN 1397 Half MiniCard (4312bg) (boradcom).
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Jul 8, 2009
Dell Inspiron 1545 with Vista
Slow keyboard response, letters don't keep up with my typing.
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Oct 16, 2009
Can a dell lcd screen work in non-dell laptops, or do they use a non-standard connection?
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Oct 21, 2008
when i first got my dell inspiron and it was all good. when i set the monitor to shut off after 1 minute of being idle, it did and would not turn on unless someone moved the mouse of pressed a button. however, after i reformatted, the computer monitor would shut off after 1 min but soon afterwards it turns on again by itself, then it goes off again, then it remains on permanently. i recently formatted my laptop again and this problem persists. anyone knows whats sup? im using xp ftw... and my configurations are the same as it was before the reformats so idk whats wrong.
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Sep 21, 2007
i have just installed dells quickset, someone who have try it before ? (did you like it better then XP energy scheduler)
someone know if "allways on" is the same as (dells) "maxium performance" ?
im wondering if (maybe) Dell quickset gives me little longer battery time then XP scheduler. (maxium battery VS battery (XP)
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Jan 28, 2013
Why can"t I get the Dell Webcam Central to load on my inspiron 1545? I have downloaded it twice from the support site for my service tag and each time i attempt t install it and it shows a coorupt or incomplete download
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Jan 1, 2013
My new Inspiron 7520 is not booting beyond the black "dell" screen after i shut it down for the first time.
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Sep 30, 2009
I have a BIG Problem my latop been actin funny cuz when i turn it on the Dell screen doesnt pop up cause the loading dot still runs when its turned on
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Apr 14, 2008
i consider buying assassin's creed for pc to play it on my dell laptop (see sig).
any idea, how it will run? anyone with an i9400/e1705/oc'ed 7900gs, who already
played it? is it worth it or do i have to turn down the settings too much?
just for info: i can play gears of war, bioshock, ut3, cod4, et:qw, sega rally,
orange box, stalker, etc. at max settings at 1280x800 res. everything runs
smoothly like that. have to turn down aa or shadow qual. slightly down sometimes,
though.
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Apr 7, 2009
I am going in for a clean windows xp install on my dell inspiron 1525.
I have downloaded all the drivers from the support site, but want to know if these are really required?
Dell Notebook System Software
http://support.dell.com/support/down...&fileid=247873
Dell System Software
http://support.dell.com/support/down...&fileid=303636
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Jun 21, 2009
Where can I find a replacement fan for the dell studio 1537. I believe the brand is a forcecon. I just want the fan, not the heatsink.
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Apr 25, 2009
I have accidentally spill water on my dell 1525 keyboard and now, when I power on, the keyboard does not work. everything works fine, its just none of the keys on my keyboard or maybe one or two from time to time work.
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Dec 26, 2008
Dell Inspiron 6000 notebook to boot up and stay unfrozen long enough for me to retrieve my files, and put them on my tower pc.
In a nutshell, I got this Inspiron about 3 years ago- I currently have it connected to an external monitor, because my wife dropped a heavy object on the screen last year, and destroyed said screen.
Just this past week, I turned it on, and it started getting really slow. Finally, it got to a point where now, when I turn it on, it boots up, it goes to the desktop, the desktop icons all appear, and within a minute or two, it just kind of slows down, and eventually freezes up, and the hard drive indicator light quits doing anything. It does not respond to anything, and the only way to restart it, is to hold the power button down until it resets.
If anybody knows of a thread already on this site, regarding this problem, please point me in the right direction, as I tried the search function, and did not come up with anything.
and one or two other things, since it initially started having problems, sometimes, I will get two "missing module" error boxes pop up- and also, while it is booting, the screen flashes black for about 3 seconds, and then comes back on and continues to load.
Thank you very much to anybody who could possibly help me out of this jam. I really do not plan on using this laptop (or notebook) anymore, if and hopefully when, I get my files off of it.
And that is the other problem, I can not attempt to boot up in safe mode, as my screen is busted up, and it will not output to my external monitor, when I hit the f key while it is starting. I did make a couple different bootable cds, but they do not seem to do anything.
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Sep 14, 2007
I enjoy gaming, although I wouldn't consider myself a "hardcore" gamer. I currently have 1024 MB of RAM (2 x 512) and I am looking to upgrade soon. My options are as follows:
- Dell certfied RAM
- PNY RAM
- Kingston RAM
- Corsair RAM
Of course, for the Dell RAM, I have to wait for the shipping, but it is one of the cheaper ones. However, any of the other three I can pick up at Best Buy (which is more convenient). Can someone point out the pros and cons of each? It seems the PNY is a great buy, but could there be performance problems compared to the others? And why is the Kingston so expensive?
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Feb 12, 2013
I purchased an Inspiron 14z a few months ago and it has been working fine until recently - upon starting up, it freezes at the dell logo screen. I have searched for posts regarding this problem and have found no solutions that work for me; I've tried pressing F2 and F12 but no keystrokes will register.
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May 15, 2009
i have a dell B130 and the AC adapter will not work .... the light will light up but as soon as i plug it into the laptop the light shuts off and i get no power
now either this could be the AC adapter got to hot and blew something or it could be a sign for the mobo. I just need yall to help me out so i kno
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Mar 9, 2010
I purchased this Mini to be in touch on an extended personal and business trip in Central America. Dell was exceptional in delivering the unit before I left, even though the promised delivery was after my departure. While away the Mini let me keep up with email and browse for information vital to the trip. The machine worked exactly as expected with no glitches. Bonus points for how easy it was to get the Minithrough security in American airports- an unexpected pleasure. Two of my colleagues and travelling companions were impressed - kept borrowing the Mini and will likely acquire one for travel.
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