Dell XPS 12 :: AC Adapter Not Being Recognized
Jan 17, 2015
Recently ran into an issue with the AC adapter not being recognized despite being the original cord and no longer charging the battery. No issues with light on cord flickering or turning off. Purchased a new power cord anyways but problem persists. BIOS shows unknown type for Ac adapter even after BIOS update. Diagnostics scan doesn't detect any problems. URL....
why this occurs and if there is a workaround or repair to re-enable the charging? It appears the laptop is just disabling the charging circuit despite being provided the correct power.
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Jan 8, 2009
ok so i hv this problem with my dell xps m1330 that it wont charge the battery. and when i turn the laptop on, it gives me message that tht AC adapter can not be recognized, and that the battery may not charge.
i tried reinstalling windows but it still didnt help :S. so i called Dell technical support and talked to this guy for 40 mins, he told me a bunch of stuff , like reseting stuff in BIOS etc. but it didnt work. so at the end he just said to send the laptop for repair.
Even though i still have the manufacturing warranty, but i CANT send my laptop in for repair, bc i really NEED it for my university. And also he wont agree to send me a replacement laptop or anything.
so i really dont know what to do. i know there are alot of experts here, who are way better than dell technical support team. so does any one has an easy way out for this problem
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Jul 20, 2009
I have a DELL XPS 1530 Laptop, a few days back my 90W AC adapter stopped working and beeped continuously and the green light also didnt turn on. I gave the adaptor to a local electronic shop to get it repaired .
After getting it repaired I plugged it to the laptop and it charged normally upto 48% and after that the battery did not charge. Then on reboot a message is being display that "
The Adapter wattage is not recognised please connect a 65W DELL adaptor"
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Sep 29, 2009
I have this "problem" (is not actually a problem but I would like to know what the problem is) I have a usb wireless adapter since my laptop didn't come with a wireless card built in.
Its working fine but there is something that bothers me, I have 3 usb ports and one of them doesn't recognize my usb wireless adapter!
I don't have problems with the other two, I just plug it in and the system connects to the internet. Its just one usb port that does not recognize it.
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Jul 11, 2009
I have the Inspiron 1525 which I upgraded to 2GB of ram (not much but runs smoother then the original 1GB I had). As for the 1 problem formatting will not fix it's the AC Adapter which it will not recognize.
It's the original that it came with aand it runs with the battery pulled but will not Recognize the adapter and thus charge the battery. Will that problem get fixed if I ever get it formatted? .....
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Mar 24, 2009
Wondering if anyone else is having this problem with Dell.
I bought an Inspiron 1500 14 months ago. Early on I noted that the adapter dell sent would sometimes slip out if the laptop was touched.
Then at 6 moths I started getting a message on power up -AC adapter wattage & type cannot be determined.- 2 weeks later the battery was drained and the system wouldn't recharge it .....
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Jan 28, 2015
All of the sudden the battery stopped charging and the official dell AC Adapter, that shipped with the laptop, is listed as Unknown in the BIOS. I understand this happens because somewhere on the way the info from the pin that (for no good reason) identifies the AC adapter does not reach the charging circuit. This is supposed to be a safety mechanism (that no other manufacturer uses) that is obviously just an attack on off-brand chargers .The laptop is working fine (except for charging) as long as the AC adapter is connected.
What I did so far:
notice I'm out of warranty
try different power outlets
try different AC adapter
Check battery health (it's fine)
replace Power Jack
Voodoo
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Feb 25, 2009
I have been able to install most all of the missing drivers after my new OS install.......
The only problem I'm having is the wireless adapter is not recognized in device manager. There is a "network controller" that has no driver. I have installed the broadcom driver from acer site, but it won't work.
When I press the wireless button, it will toggle between wlan enabled, and wlan disabled, but I can't figure it out
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Dec 23, 2014
There is a recurring problem where the computer ceases to recognize the existence of the wireless adapter. It doesn't matter if the computer is running 8, or 8.1, nor if the computer is fully Updated. This seems to be a hardware problem or some sort of electrical short, not a driver problem. I have done a bit of research over the last four months or so (when the problem first started happening), and the problem I am experiencing is most likely caused by either a faulty card, or a card that is loose from its socket on the motherboard, and not by a driver/hardware discrepancy.The strange part is the intermittent nature of the computer's recognition of the device. Stranger still is that despite what appears to be a hardware problem, I have usually been able to fix it, either by:
Uninstalling then reinstalling the device's drivers,Restoring the computer to a previous point,Reformatting the computer using the built in Windows 8 feature, and/or Removing certain Windows Updates in reverse chronological order (until the integrated WiFi device is recognized).
Last night, the problem happened again. It was maybe the 4th or 5th time overall, and the 2nd time I was forced to "hard reformat" in an attempt to fix the problem. Until just a few minutes ago, when I partially deconstructed then reconstructed the device, the "hard reformat" method didn't fix the WiFi. After the "hard reformat" didn't work, Upon turning the computer back on, it recognized the wireless adapter, I connected to the network successfully, and here I am now, documenting what happened.
I essentially did nothing significant to the device, and now the wireless adapter is recognized. Why?
All that being said, I believe I have narrowed down the cause of the problem, at least in my case. I believe there is some sort of electrical short issue. The short is caused by one (or perhaps both) of the following:
Assuming the physical location of the wireless adapter is next to the location of the port for the AC adapter, I think the AC adapter, when moved or jiggled by a hand, somehow negatively interferes with the wireless adapter, causing it to fail.Shutting the lid of the computer, perhaps when combined with the above, and/or under other conditions (something having to do with power settings?, something having to do with the state of the network when the lid is shut?), causes the network adapter to fail.Something very similar used to happen on an old Dell notebook I had, as well as on a CR-48, towards the end of their lives. That is, in order for the internet to work, I had to have the AC adapter at certain angle when it was plugged into the computer. Otherwise the wireless connection would drop. It seems like there's a connection there (pun intended), but perhaps not?
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Jul 29, 2014
I just got a W540 running Windows 7 x64 at work. I have an ExpressCard ethernet adapter (A Belkin f5u250), and I'm having trouble getting it working.
I used this card on a W510 running Windows XP for years with no issues. I can still plug it into that laptop and have it work just fine. However, when I plug it into the W540, nothing happens. Windows does nothing. It doesn't act like it's trying to identify hardware, go find drivers, or anything. Nothing shows up or changes in the device manager, either.
I've tried doing the "add legacy hardware" thing in device manager, but I've had no luck with that, either. If I do an autodetect, it doesn't find anything, and if I manually browse to the driver, it then brings me to a list of devices, and the list is empty.
Is there something special I need to do to enable the expresscard slot, or enable plug and play for it, or something?
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Nov 9, 2009
I have a Dell Inspiron 1520 and my friend has a Latitude D820.
Tonight she accidentally plugged my power adapter into her laptop. A few hours later, she noticed that her laptop indicated that it wasn't plugged in, and that's when we realized that she had accidentally used my adapter instead of hers.
Now my adapter doesn't work at all. We've tried the adapter with both our laptops with different outlets with the same problem, so we know it's the adapter. The green light also doesn't come on when it's plugged in anymore.
Did plugging my adapter into her laptop somehow screw up my adapter, or could this just be a coincidence? Is there any way to fix the adapter or at least figure out what the problem is? And if I have to purchase a new adapter, do the universal ones they sell at retail electronics stores work OK? I would order one from Dell but I'm working on a project now and I don't have time to wait for it to ship.
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Jun 28, 2014
I have a HP pavillion A10-5750M
Model- 15-e084ca(windows 7 ultimate)
I recently changed my window from 8 to 7 ultimate and i noticed my grahics adapter has changed from AMD radeon 8650G to standard VGA graphics adapter. Why is that and how do i change it?
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Jun 17, 2009
i can get so windows xp will recognize the 128gb ssd hard drive on a fresh install.........
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Jan 21, 2009
just did a fresh installation of Windows XP and all the drivers, but under the device manager, the ICH8 USB controller is not recognized, so I can't use any USB device attached to the computer.
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Mar 21, 2008
I just recieved a PA-13.. My comp gives me an odd dos screen saying it dosent recognize the power adapter... Is there something i have to do to make it recognize..? or should it be automatically recognized..?
I have a 9400 and i was planning on putting a fx-2500 vid card in tonight... Whats wrong here..?
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Jan 24, 2009
I have a new Studio 15 with firewire port. I just purchased a new camcorder to transfer DV tapes to DVD.
I got the camera specifically because it was supported by vista. But the laptop doesnt recognize the camera. Ive done a good bit of research and it seems to be a vista problem.
Ive tried all the solutions i could find on the net. Even modifying the registry per the instruction from microsoft support .....
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Nov 30, 2008
After installing XP media center on my inspiron 1520 i am unable to get it to recognize usb devices. I looked in the device manger at the drivers and it is missing some for the usb. I am not sure which one to download. I tried installing some and they did not work. I went to dell's site and did not find anything.
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Oct 17, 2009
That is the problem, I have 2 GB in my computer but when I go to My computer then properties it shows me only 1.99GB, is it bad, good, normal?
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Sep 6, 2007
I put a brand new seagate 160GB SATA hard drive in my E1705. Before doing anything, the F2 bios screen displayed 160GB, but after installing windows vista ultimate, it is shown as 78GB in disk management, F2 bios screen, and everywhere else. This is a 7200rpm drive. Is there any hardware limit I wasn't aware of? What should I do regain the other 82GB?
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Nov 16, 2014
I have three usb ports, and none of them seem to be working. Although the devices work on my roommate's laptop, they are not recognized on mine. When I plug my flashdrive into hers, it lights up, but that doesn't happen on mine. I recently reset my computer to factory settings to try and fix other issues including the problem with the usb ports, but the usb devices are still not recognized.
I recently sent in my laptop due to problems of it not being able to turn on, and my battery and a/c adapter were replaced. I was quite happy. However, I do not want to send it back in even though it is under warranty. Since I am a college student, I really need my laptop. If nothing works, I'll send it back in over winter break so I'm not without a laptop during my studies.
My touchscreen is also not working, so how to fix that, here is my other post: [URL] ...
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Feb 27, 2013
recently I bought MS Industrial wifi mice. When I plug adapter to usb port on my Inspiron 5520 it says "Device not recognized" . Then I put it to another port ( I have 4) it says the same message. I plugged it to first port again, and it works.
When I put laptop to sleep or when I shut it down and when I wake/turn it on my mice doesn't work . I plug adapter out, and plug in again, the same message .... "device not recognized"
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Feb 28, 2013
I have a inspiron 15 laptop and keep getting a message "USB not recognized. The USB device attached to this device has stopped working or windows doesn't recognized.." thing is there isn't a device attached to the computer when I get these messages.I've updated the BIOS, driver updates etc and still get the message.
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May 14, 2013
My laptop is plugged in and not charging. I have run a bios and it says that the battery is a non dell battery (even though i have not tampered with the computer at all). I have only had the computer for 5 months. If the battery failed after 2 years yeah that might be acceptable but only 5 months?!?!?! I now cannot use it without plugging it in.
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Feb 13, 2009
I just got my 1640 and stuck in my G.Skill (who puts a "." in their name?) booted up and the BIOS says no HDD installed. I removed and reinstalled the drive, no love. Then I just removed all the screws, letting it hang, and it recognizes the drive. Reinstalled with screws, no love. Let it hang again, it recognizes it. At this point I suspect the housing is warping it causing problems, but even with a single screw very loose, it doesn't recognize the drive as being installed.
So I either suspect warping or some kind of electrical short, and based on the "loose screw" test mentioned above, probably electrical short. The original drive, a Seagate Momentus 320GB 7200RPM worked fine. Also, the G.Skill worked fine, all fastened in, in my Macbook.
Soooo...any ideas? I'm planning on trying some kind of insulated mount, but I'm not sure what I need to do that. Nylon screws? Maybe Fry's has some.
Disclaimer: I know the 1640 has an option for a sweet Samsung 256GB SSD now for cheaper than the G.Skill, but it wasn't an option when I ordered.
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Mar 31, 2009
Hoperfully somebody can help me out, I am completely out of ideas.
I have an E1705 and am running Vista Home Premium. There are two issues and are most likely related.
1) My internal xD card reader keeps asking me to format a card even though nothing is inserted in there, and to be quite honest I can't even remember the last time I used an xD card.
I have tried uninstalling the device/driver and reinstalling using the most recent as well as even older drivers with no luck ....
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Mar 11, 2009
I installed 2 - 1GB RAM chips into my 8600 but it only recognized 1 GB of RAM memory.
Anyone know how to fix the problem?
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May 27, 2009
Simple...Installed Windows 7, everything was working fine...till today when the dvd drive isn't recognized by windows. Nothing in my computer..
I can insert/eject a disc only during the boot sequence.
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Nov 19, 2014
We are having a serious problem with the battery that we replaced for one of the Dell laptops. The Laptop model is Dell Latitude `E5530. We were getting a message that the Battery has to be replaced and we bought this battery from one of the third party vendors.
It ran for 2 weeks and now it comes up with some weird messages. The laptop isn't detecting the battery at all. We had sent the battery back to the vendor but he says the battery works fine at their end.
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Mar 4, 2013
I have a Dell 1545 Inspiron Computer with Vista Ultimate OS. Yesterday for the 2nd time, my mouse and printer won't work because I get the error message USB Device not recognized.
About 3 weeks ago I had the same problem and it self-corrected itself when the latest Windows Update apparently fixed it.
I know there is nothing truly wrong with the USB devices but am not sure what to do. If there is a particular driver for this as my backup DVD for this computer has lots of them listed. I am currently running a System Check but am not sure if that is going to work.
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Mar 28, 2013
Just tried to use my SD reader on my D4300 which I have had almost 2 years. It was upgraded from Vista Business to Win 7. The SD Card reader is not recognized at all!I I rebooted to look at the config, and it is checked off in the configuration. I have gone back through the Dell drivers area and do not find anything specific for the SD reader....
How to make this SD Card reader work?
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