Dell XPS 13 :: White Patch / Bright Blemish On Screen
Mar 12, 2013
After having my XPS 13 for a couple of months I have noticed a bright blemish appearing on the screen.
It remains in the same place regardless of screen aspect so it seems to be the screen itself rather than a software/driver issue.
Rather than being one bright pixel it appears as an indistinct and irregular bright patch roughly in the middle of the screen.
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Feb 8, 2009
After a few years of good service, I noticed a white vertical patch about ½" thick on my E1705 yesterday. It's always there whenever the screen is on.
I haven't connected the laptop to an external monitor yet to completely rule out graphics card issue, but it seems like a screen issue to me. Last year I had a graphics card issue (garbled screen) and Dell replaced it under warranty but it's out of warranty this time ......
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Oct 20, 2011
This is my back up laptop that I let my 13yro daughter use here @ home. It's never been taken out of the house, another words not thrown around @ airports, jostled in subways, train etc, another words taken very good care of.Â
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Apr 6, 2010
bright spot can only see in bright colors.
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Dec 14, 2011
A few days ago I fired up my dv6 Pavilion 3240us and it did something weird. The colors are sort of out of whack. Bright white area show as Cyan and dark areas (black) are a sort of Burgundy or deep red. I can adjust the contrast down a little and the brightness down to -13 and the cyan mostly goes away, but the dark areas are even more more red.
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I update the Catalyst app and drivers and did a complete update of Windows 7 (which took around 24 hours and it still wants more time) to no avail.
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How did it happen? One day it was working perfectly and it shut down normally. The next day it was screwed up. Nothing happened to the machine between those times. I would show you pictures but I've found that screenshots of it look normal on other machines, eg: my desktop.
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At one point yesterday when I tried playing a game on it the problen suddenly cleared up. That lasted for a few minutes before reverting the the screwed up state.
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I am writing this on it; it does work. But trying to look at videos or most pictures or games it looks really wild, many times too strange to see what's going on.
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Mar 19, 2013
I have a XPS L702X, purchased it last year at the beginning of the summer. After a couple of weeks of use, the colors would change on the screen and the screen would start flickering. The dell people did a remote assistance and updated the bios and graphics software. It stopped for a little while. Then the colors would just change but not flickering yet. Then it started all over again, but now it would flash and lock up my keyboard, but I could still control the mouse with an external one. So I got a live CD to see if that works and it runs, but the screen still flashes white and gets static. I can see the desktop and move the mouse but it eventually turns all white and static comes through the speakers. Now the computer will not even turn on at times, it sounds like it is booting up, but then just shuts off.
I have also tried doing a system restore but it will not stay on long enough to go through the process, this last time it shut down completely before even finishing.
I have also tried using an external monitor and it will go through until the screen starts flickering.
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Apr 3, 2009
I've noticed that the screen doesn't seem to be evenly lit. For example when I set the desktop background to black, it looks pretty black at the top of the screen, but as I look further down towards the bottom it turns almost medium gray/blue-ish.
I've tried all brightness, contrast and gamma settings with no luck.
Has anyone else seen this problem, and is it a reason for sending back the laptop? Or is this something "you get" for buying a lower-end laptop like the 1545?
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Jun 17, 2009
How do i have my screen stay bright after i have taken out my charger.
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Jan 19, 2015
Why my screen dims before I login. I got this new laptop and it loads up it's bright then it dims before I login. I tried updating the video drivers it came bright again. It ask me to reboot. The same problem before I login. It doesn't matter if it's plug in or on battery.
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May 1, 2013
What is happening with the laptop, sometimes I noticed my laptop screen will flicker(or a bright flash as if someone was taking a picture). When I go to the event viewer it tells me Desktop windows service manager has been disabled by the windows system assessment tool. I'I have the nvidia graphics card + Intel(using optimus technology),running windows 7 professional 64 bit.
I forgot to mention when playing videos I think the graphic card makes a strange noise like there isn't enough power or something (Not 100% sure)
I have nvidia gt555 with intel OptimusÂ
Intel 2670m
8GB of RAM
Windows 7 professional
I tried to do a fresh install of windows 7 but the problem still persists and I cannot test it since I have deleted the recovery Drive. How do I test if the graphics card is working properlyÂ
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Feb 16, 2010
I need a notebook for outside in the sun use. Between 14"-16" that has a very BRIGHT screen. I've tried the Envy 15 w/Matte and it's too dim. Would you recommend the new EliteBook 8540w or 8440w? Do these have really bright screens that are good for outside use? I need good battery life too.
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Mar 10, 2013
I am having an issue with the screen of my laptop. had bought the laptop jus 3 days back.. :( the problem I am facing is that... once I close my lid and open in in a few seconds, it still gives me a blck scree which does not respond. however If the let the lid be closed for a longer period life 10 sec it works normally.  Previously today I experienced an other issue, that was, once I closed the lid and opened it back, it gave me a black screen with one bright spot. bt this was gone after pressing the power button a few times.
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Sep 25, 2011
Yesterday I have noticed a problem with the display in my X220 (type 4290-W1B). There is a small, white spot (about 1 mm diameter), clearly visible on the screen. It doesn't look like a normal bad pixel, but like a problem with the background light, or something. It is not visible when black color is displayed. The laptop was bought about 3 months ago and everything was OK until yesterday.
I have attached some pictures of this dot, but it is difficult to capture it with the camera (it is much more visible in real). I have marked the spot (it is in the middle of the circle). The pics are in high resolution so you can zoom in. Â
What should I do now? I have heard , that the Lenovo bad pixel policy is 3 bad pixel per display...
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Pictures: [URL] .....
X220 i5-2520M IPS + Intel 310 mSATA SSD
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May 19, 2010
At the top of the screen, images look darker and crisper and at the bottom they look more bright and less detail.
Here's an example of an icon that should look the same, but it looks distinctly different (and it's not the camera exposure -- what you see is more or less how it is). Should I return the machine and get another? Do you think Apple will even consider it an issue if I wanted to get it replaced? Do you guys have the same thing? I only noticed when I had a lot of the same icon scattered on my desktop and the same icon looks noticeably different. Of course, I am always the person to notice anything about electronics whereas other people would never have so much as a clue. even though the video files are what got me seeing that things are different, you can kind of see it with the folder icons as well.
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Oct 20, 2013
I have a new T540p with Windows 8.1 and fn+f5/f6 do nothing, while sound buttons work fine. Is there any way to change screen backlight brightness, coz it too birght for me by default.
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Sep 25, 2009
for which I have tried my 8930G able to make eimem BIOS Mod VT, it is crashed when
flashing.
Then, only the fan was running and the laptop did not turn on. I have done a BIOS reset.
Here's a picture with the location of the BIOS battery.
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Nov 21, 2007
I have a 9400 with a 7950gtx in it. I recently had to replace the inverter in the lcd because it was giving me problems. It worked fine for a day and occasionally I would get a white screen randomly but it would go away and the normal one would come back. Now its white screen all the time. Its definately not the videocard because i can plug in an external monitor and its fine. Is this the inverter? lcd? bulb?
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Jan 8, 2008
Its the laptop in my sig, and I have it set so my LCD goes off after 5 mins. Well instead of turning black, it turns white. Is this a driver thing, or what? I'm using XP
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Aug 5, 2009
As soon as he leaves, the laptop just shuts off. I try to turn it back on, and all three of the lights (caps lock and number lock and the other one) plus the three lights on the hinge light up for 5 seconds and then shutoff.
On the few times I have been able to get it to start, if I moved it at all, the entire system would freeze and I would get a white screen with a message that says "You have inserted a module into the D-Bay attached to your docking station, but this module is not supported by the D-Bay
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Oct 15, 2009
We replaced the motherboard. Then it would start up but then shut back down. Swapped out the video card on a hunch, then we got a white screen with an odd color line through it periodically.
We can plug it into another monitor and it works fine so we're getting output.
Would this mean my screen is shot? If so, are there other models that will have compatible screens (17" XPS, for example)
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Nov 16, 2014
I have a inspiron 3520 laptop. A little over a year old. Lately my screen has been going white with black lines and swirls going through it. Sometimes it will clear right up and sometimes I have to restart the computer. I have tried installing My Dell Client but it will not install.
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Apr 28, 2013
My dell laptop worked perfectly for around 6 months. After that i have had to use my TV as a monitor via HDMI. Basically on start up the screen goes black and slowly turns to white with multi-coloured lines running vertically down it. It first started to play around not long after i had bought it, the screen would freeze and seem to slowly become faded and lose colour but if i flipped the screen up and down a little it would work fine again but after abut a month of being able to jiggle it back to a working state it completely went. I have spoken to a local PC reapir shop who have quoted me around £150-175 to fix this.
I have researched this problem thoroughly on the internet to find that this particular model is prone to issues like mine and others in regards to its screen. Using my TV as a monitor, the visuals are all fine.
I have downloaded the latest drivers for literally everything. Bios, Graphics... You name it, I have tried it in multiple attempts to try and fix this.
My laptop is no longer under warranty but this issue seems to affect a lot of this particular model.Â
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Apr 30, 2013
I have a dell M5010 laptop. There was a problem with the screen of my laptop (diagonal lines coming when i opened "my computer" window) for which the dell support replaced my screen while my laptop was under warranty. The screen was replaced in the month of february 2013 and my warranty expired on 3rd of March 2013. Now after two months of my screen replacement i am experiencing white outs which is quite random and happens at start up as well as while i am working on my laptop. After the white screen remains for a few seconds the screen comes back with vertical line transition.
This particular model  of dell had lots of problem from the very beginning and had been a sort of bad luck for me. At first the hard disk along with optical drive was replaced and then the screen. And now the screen still after replacement is showing new defects.
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Mar 25, 2013
For last one month I am facing this issue, the white display in the lcd screen. This is not happening very regularly, it happens intermittently.
I need to forcefully shut down the machine, after restart sometimes the problem goes away, sometimes it stays. I shut down the machine in that case.
What is the reason behind this and what is the resolution to fix this?
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Mar 7, 2013
I recently have had a problem with my Dell XPS M1530. The laptop crashed from what I presume was it overheating. When I switch it back on the screen lights up white with no display. I am able to use the laptop through an external display (pressing FN F8) however the quality is very poor, this is surprising as I used to use an external display frequently at a high quality and I am now unable to change the screen resolution in the display settings. I have also noticed that I can no longed put the laptop into 'sleep' mode. How the two errors could be related but both happened after the same crash.
I have tried to recconect the video cable but unfortunately it didn't work.
Any simple fix to this problem or if the GPU or screen needs to be replaced?
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Jul 6, 2009
I recently bought a refurbished Studio XPS 16 with the 1080P RGB screen and was very disappointed. It did not seem very bright and was unable to accurately reproduce the color 'white'.
Everything that was supposed to be white (windows explorer background, wordpad, etc) seemed blue-grayish. I ended up returning the laptop but was just wondering if this is a common issue or if I had a dud.
I would love to order another Studio XPS 16, but only want to do so if this is not a problem with all the 1080P RGB displays.
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Oct 29, 2007
it's running WinXP, AMD dual core, 1 gig ram, 120 gb hd...
seems to happen when i'm in any application. it'll kick me out and i'll have a white screen with blue or purple vertical lines. bought new in June of this year and it's been happening almost daily for the past 3 months.
2 days ago, i finally decided to reinstall windows XP. i did this and i still have the problem and it seems to have gotten worse. just today i got the error 4 times! and the last time i just got a solid blue screen. it's never happened this often before.
i called dell tech support. they seem to think it's bad ram so they're sending me new ram to try out. it's not the BSOD... it just mostly the white w/ stripes screen or, like the last time, a solid blue screen... no text.
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Jul 5, 2009
I have an Inspiron 6400 and recently a white line appeared on the screen. I took it to a repair shop and they said that the monitor needs to be replaced.
So firstly
I would like to know if it is possible to fix it without changing the screen, mainly because it is close to impossible finding a WSXGA screen in the country where I am staying now.
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Dec 6, 2011
I have a Dell Studio Laptop, Model PP39LThe laptop has a fully charged battery and is plugged in. The Led on the battery plug (going into the computer) lights blue.When I press the power button the screen will flash white for a second and then nothing (no beeps either). The little white led on the computer by the power jack will light up white for a second and then turn off as well.This has happened in the past but it just worked after leaving it alone for a few hours.Â
I haven't turned the laptop off since this incident. I've been putting it in stand by/ sleep mode and everything was fine. I was also able to restart the computer with no problems. It's just when I power down when this happens.The keyboard recently froze (new issue) and I had no choice but to reboot by powering down. Now it won't turn on. I have never spilled anything on the laptop. Nor have I dropped it or caused any other damage to it. I'm thinking it might be a problem with the motherboard.
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Dec 6, 2010
Suddenly today a one-inch wide white vertical stripe appeared down the screen of my Inspiron 9400 laptop, about a sixth of the way into the screen from the left side. There is simply no image in this space, regardless of the application. This includes Windows XP from boot-up onwards. The initial screen on start-up is not affected, however, which leads me to believe this is a software problem, rather than a hardware problem.
I have had my Inspiron for 4 1/2 years with no problems until today. How to correct this.
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