Dell XPS 13 :: Ceases To Accept Keypad Inputs
Apr 27, 2013
After a short period of use my xps13 first edition ceases to accept keypad inputs. I just get a ping and nothing happens. Called premium tech support and not solved. Ticket still open and machine still useless. Pity as after having had so many dell products, what should have the "wow" factor has the "whoops" factor. I have resorted to an external keyboard, but that is hardly the elegant nor portable solution for which one had hoped.
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Apr 1, 2013
I have recently purchased Dell inspiron 15R Special Edition 7720 laptop.
1) Backlight not working, not sure whether I've this service or not because I can't see anything in Windows Mobility Centre
2) Keyboard and mouse pad works in safe mode but not in normal mode.
When I tried to remove Cypress trackpad, only mouse pad worked, not keyboard. Now only keyboard is working after Cypress trackpad reinstallation? I've tried to resolve it many times using drivers updater but failed all the time.
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Jun 8, 2009
I Have a vostro 1510 Laptop. when I wanted to clear the BIOS password, at the "new password" part, I dont enter enything and save it.after restart the computer not accept the old password nor accept the new password (blanks).
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Feb 18, 2009
I'm looking for an external TV-Tuner for my Macbook Pro, preferably on USB (I don't know any on FireWire 800).
The only gripe I have is that it must have Composite Video and Audio inputs, like this one: [url]
And it must work on OS X. The product above specifies only Windows, I have sent an email to the customer service on the website to see if it works on OS X, but until I receive an answer from them I thought I'd ask here.
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Oct 29, 2014
I'm experiencing a problem with my G500s Touch, i am not touching the screen but it makes a lot of random inputs and appears contextual menu (like right click). It's really annoying, one of these days i'm going to throw this laptop through my apartment's window.
I already opened device manager and deleted all HID interfaces and reinstalled. Reinstalled Elan Drivers (i think maybe it is the problem, elan driver), i used windows restore 3 times and i still have the problem.
A Quick solution for this: Ctrl + Alt + Del, then Escape. And you will not have this problem in the next 1, 3, 5 or 10 minutes.
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Mar 15, 2009
New Studio 17, Vista64. I'm in the process of loading all my software. During the first few discs, I sometimes had problems getting the CD to eject.
Several times I had to reboot the computer to get the CD out (the eject button would work fine after reboot).
Now I can't get the computer to take in a CD. I can force it in almost all the way, but I don't want to go any further, or might not be able to get it out.
Is there a manual load and/or eject on these machines
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Feb 14, 2008
Dell :: Does the Inspiron 9400 accept 2GB RAM sticks? ....
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Jan 15, 2013
My XPS L501x does not accept the 130W charger from Dell.
The original charger (90W) was broken, so I bought a new 130W charger (Art-Nr. 450-12071).
With this 130W charger connected, the BIOS says "Unknow device installed".
When I use an old 60W charger (Inspiron 6000) then the BIOS says something about a "60W AC ..."
I have already installed the current BIOS version A08 !
So, what can I do to repair my system. The L501x will not not recharge the battery with any of the chargers.
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Feb 15, 2013
The DVD RW Drive in my XPS will not accept blank CD-R discs...I have not tried other formats eg. DVD-R. I ran the Dell self-inspection test. All passed except those for this drive. The message reported was 'unsupported'. I reran the same test and obtained the same result.
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Feb 5, 2013
the keyboard does not work at all the fault just appeared when the notebook was not being just switched on.
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Sep 16, 2008
Tried a G.Skill 4GB module in the M1330 this evening.
It is not recognized in slot A or B. This was tested with BIOS A08 and A12. This unit was purchased in March 2008.
It's a no go for this model it seems.
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Dec 12, 2014
My dell inspiron 3521 keypad is not working i have updated all the software and system update is on.
i haven't installed any software, third party application or anything else like that which interferes with my keypad functioning.
I tried to update the drivers for the keyboard from device manager but it showed that the driver is already up to date.
I also checked the ribbon that connected to the keypad with the system hardware and there is no problem in the connection there also.
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Oct 25, 2007
I've got an e1705, configured with an ATI x1400.
I bought the nVidia GeForce GO 7900GS to upgrade.
After installing, I get these blocks and pixels during boot (see photo below)
Vista begins to load but never makes it to the logo or login screens. I get a blue Memory Dump message for a split second and then the system reboots.
I reinstalled the x1400 after this happened. I ordered a replacement for the 7900GS but the replacement has the same problem.
This obviously isn't a driver problem since it happens during POST, before any drivers are even loaded.
why this would happen with two different 7900GS cards?
For the record, I'm a Dell Certified technician for the Inspiron series.
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Apr 20, 2014
I want to upgrade the RAM of my laptop, but before I buy a second card, I wanted to make sure that the computer would be compatible with it. I opened it up to access the RAM, but when I tried to put the card that was already installed into the second slot, it wouldn't fit. It appears to be the right size, but it will not fit in the slot.
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Jan 21, 2015
The touchpad on my Studio 1749 is erratic - it zooms in and out or scrolls when all I am doing is moving the cursor around the screen. I have updated drivers recently and run Dell Detect.
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Nov 10, 2014
I have just bought the above laptop and gone through the setup. I've only input 2 passwords, both of which I've written down and it appeared to have set up okay. Unfortunately, the laptop lid got shut down and it won't accept either of the passwords I've written down.
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Sep 1, 2007
My acer loaded in xp as normal but my keypad and mousepad were unresponsive so i did a clean install with xp(not acer recovery) that ran through to when you do user input and froze again now i have a new hd and the same thing is happening except when i load into safe mode then everything is fine,
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Aug 10, 2008
On my acer 5920g, I've installed XP and all drivers without problems, but my sensor keypad does not work like media buttons, but just like single click on touch pad. Which driver I've miss? I've also installed lounch manager driver and nothing happens.
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May 15, 2014
I have downgraded this laptop to Windows 7 x64 (from Win8 x64), all was successful except the wifi drivers.
The driver installer supplied from HP just crashes and manually extracting and forcefully installing drivers results in a blue screen crash. I have also tried whom I beleive to be the chipset manufacturer, Ralink, for drivers but I get a "device could not start" error.
It should also be noted that I have a few other unknown devices which may be impeding progress but I could just be clutching at straws.
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Mar 13, 2013
How to make my keyboard entries match the keypad layout? I have tried several English keyboard layouts available from the installed files but none of them exactly match my layout. For instance one layout (English International) require a space after every " or ' before the character will appear. I can understand this as it allows for certain special characters related to other languages. If I change to plain English then the key comes out as #. I have downloaded Microsoft's keyboard mapping application but it does not seem to work in Win8. I don't get any layout diagrams when I load a keyboard file. I am pretty sure it is the layout file because an external keyboard gives the exact same characters as the Dell factory installed kbd. I know there is commercial mapping software available but I don't want to buy it and find it won't work just as Microsoft's doesn't.
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Apr 6, 2009
When Windows is finished loading my touch and key pad seems to turn off. My device manager does not indicate any problems with either. In safe mode everything works fine. Since I did not have anything valuable stored I used the acer recovery and had it reinstall Windows fresh. After that, it seems to work fine with no problems.
Auto updates starting downloading and after updates are installed I have the same problem again. I have done this procedure a few times. I have also install AVG Anit virus and thought maybe thats what was doing, so this last time I did not re install the anti virus.
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Jul 14, 2014
I was just wondering if there was a numerical keypad that could be slotted into the utrabay port for the t400? I find the numerical keyboard in place of the letters very difficult to use and I'd imagine that using a numpad plugged in via USB would be quite annoying if I was on public transport.
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Oct 6, 2014
I am using aspire 4830TG some of my keypad not working properly ..... and my warranty expired .........
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Apr 1, 2008
a problem i've been having, for some reason, the touch pad and keypad on my laptop won't work...i've been stuck using a wireless USB mouse and keyboard set for about 4 days
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Sep 6, 2014
I might have seen the numeric keypad keys work once since getting this machine, but now can't get the keys to produce numbers. Some of the keys initiate other actions not associated with numeric data entry.
I tried removing the wireless dongle for my Microsoft wireless mouse but no improvement -- I simply swapped this MS mouse from my old W510 without doing any formal install.
This doesn't appear to be a hardware problem since the keypad keys have some effect -- just not the intended effect.
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Aug 7, 2008
i have a ACER 5101 laptop. suddenly one day my keypad and touchpad is not working,
i cant even go to Bios by pressing F2. only sometimes Fn+F6 works.
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Jan 18, 2009
Is it normal that dell.ca would have fewer choices of screens than dell.com? I'm looking at the studio 15, and dell.com lists Hi Resolution/Bright,
glossy widescreen 15.4 WLED display (1440x900) as a choice, which is what I want, but dell.ca doesn't. When I view the system specs though, that choice is listed as on option.
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Apr 26, 2013
I have a Dell Latitude E6530 and when I plugged in my monitor and keyboard into the docking station, they were not recognized. But I can plug them into the laptop while docked and they are recognized.
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Mar 16, 2013
I have a Dell Inspiron N5010 purchased about 2 and a half years ago. I was just deleting some random programs which I don't ever use, and accidentally clicked on uninstall Dell Data Safe Local Back up.
How to reinstall it? I tried to do so by clicking this link [URL] .... but it just came up with an error message.
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Feb 9, 2013
my laptop vostro 3460 won't boot any more. When I turn it on it loads the Dell logo (I suppose it passes the POST) but then it just shows a black page. It could be anything, but I guess that it may have something to do with Windows 8 and the UEFI system. I also would be quite happy to install linux mint and get rid of Windows, but I don't know how to change the boot priority order.
So my questions are:
1 is it a hardware issue ? if not, can I solve my problem easily ?
2 how can I change the boot priority order, to install mint ?
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