Dell XPS 13 :: Touchpad Scroll Not Working Periodically
Nov 17, 2014
I bought a dell xps 13 a few months ago. I was pretty happy with its performance untill a few days ago, when its touchpad refuses to scroll periodically. While it is refusing to scroll, other multi-finger gestures like zoom, pinch etc work. Also, touchscreen scroll and mouse scroll also work. Problem doesn't go away even if I disable and re enable the driver. It sometimes goes away on its own, or on restarting the computer.
I use windows 8.1
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Jan 19, 2013
HP Pavilion dv7 laptop which came loaded with Windows 7, I upgraded it to Windows 8 but now the Touch Pad scrolling is not working.
I have tried;
updating the driverreinstalled original drivertroubleshoot compatibility on the originaltried a battery remove / hold power button option These have not fixed my scroll at all. No other gestures are working either... The Synaptics pointing devide driver is installed at this time.
The only thing I CAN DO is point-and-click on by touchpad.
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Apr 10, 2013
I have a HP G56-130sa, i have a problem with my touchpad, suddenly the hardware lock button on the touchpad has stopped working ! When i double-tap it the light doesn't turn on and lock the touchpad. Also my scroll gesture on the touchpad has stopped working ! What should i do ?
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Jun 9, 2014
I have followed advice on changing settings on the mousepad in the control panel, in my settings it shows I have enabled (ticked) all of 2 finger scrolling vertical and horizontal and one finger scrolling vertical and horizontal, and have clicked apply, however the touchpad still won't let me scroll on pages. All i can use the touchpad for is to click and moe the pointer around the page. It used to work until recently and I only bought the laptop in January. This is very frustrating as i bought the laptop for study use as an open uni student I have to read a lot of journals so thesudden lack of non scrolling is extremely awkward.
I have tried the changing of settings (once I found the control panel) already so how to get this to work again.
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Nov 1, 2008
my touchpad scrolling is not working. how can i go about getting it to work?
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Nov 27, 2008
My Studio 15 arrive and I found that the touchpad doesn't have the scroll areas draw in it, but they work as if they were. Is this a design issue?
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Mar 4, 2009
Got it on EBay and can't seem to find right driver to enable scrolling with the touchpad.
Tried Synaptics but that did not work. Dell's download site only has ALPS fixes.
Anyone know the right driver? Is the D410 touchpad even capable of this?
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May 18, 2010
I've just bought a used Dell Latitude D830 (UK, XP SP2) and find the touchpad won't scroll. Otherwise pad, trackpoint and buttons all work ok.
I went into Control Panel assuming that the scroll areas weren't set up. Not so - unlike on my old C640, there are no separate Synaptics set-up tabs. Nothing - and it claims there's a Microsoft mouse plugged into PS2 .
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Mar 5, 2013
I installed the touchpad driver. I am not able to access the touchpad settings when I click on the ones with the yellow arrow. Nothing happens. I want to turn off tap to click.
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Sep 20, 2011
I bought a dell inspiron n5110 laptop just a couple of days back. the problem is I am not able to scroll on the touchpad. it does not even have a mark on it to tell you the area you can use for scrolling. I have tried uninstalling and installing the drivers but its not working.
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Apr 5, 2013
I own a Dell Vostro 2520, replaced Ubuntu with Windows 7. Ever since the OS was changed, I see no Touchpad option under "Mouse and other devices" in the device manager. Unable to scroll using the touchpad. Unable to install drivers as I always come across the error, "....exe is not a valid Win 32 application.
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Mar 12, 2009
Do I need to customize in the settings or use third party software?
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Nov 4, 2014
It appears that the only way to scroll with the current driver is the two finger scroll. I need a driver that will allow me to edge scroll, that is using one finger on the far right of the touchpad for scrolling. Bonus points if the driver allows "momentum" and doesn't mess up other stuff.
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Jul 9, 2010
My computer is the dell 1747 Studio Laptop running Windows 7 Professional. It has the built-in Synaptics Touch Pad. When you drag your finger on the far right side of the pa, it auto scrolls through the document on the screen.
I use my Laptop almost exclusively with a remote desktop connection. I process large documents (some as many as 200 pages). If I accidentally drag my hand or finger up or down on the left side of the touch pad, it begins to scroll. Since it is a remote desktop connection, it will not stop scrolling until it reaches the end of the document either up or down. I have to sit and wait for it to finish scrolling before I can use the computer again.
I would like to know how to turn OFF auto scrolling on the touch pad. There is a "wheel" setting in the device setup menu but you can only turn it down to "1" not "zero".
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Oct 12, 2008
I have been looking to make my alps pad better and with some info i found on here i was able to do just that. now i have "back/forward" slide gestures and circle scrolling, in firefox! this will also enables alot more things.
first of all thanks to fonduekid for letting us know of the new drivers.
and to SpotMe for the regedit info.
to start off go HERE, and download that driver.
Install, restart.
after windows restarts run regedit
look for "HKEY_LOCAL_MACHINESOFTWAREAlpsAPoint"
with in that folder look for "UseCustomGUI"
double click and change the value data to "0"
close regedit
open mouse properties and you will have all the features unlocked. circle scrolling are within the dell tab and the back/forward is under gestures tab.
Unfortunately Alps still will not recognize Firefox. To be able to use the "back and forward" slide gesture you will have to go here and download a firefox addon called nightly tester tools.
once installed, with in firefox go to tools>addons and click on options for Nightly tester tools.
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Feb 7, 2013
How to make my touch-pad scroll function work? I drag my fingertip up or down the right side of the pad, on the line, and get nada, zip. If i hold down the left click key i can scroll with the window slide bar but thats it. I have checked all of the settings for mouse that I know about. .
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Sep 7, 2014
I have the Dell Studio 1537 and I have two issues :
1. Since I bought the laptop, the media (light) buttons aren't functioning properly. The media player-button isn't working at all, and after I upgraded to Windows 8.1 only the Eject-button does work. Earlier I tried some Registry tweaks, but they did not do the job..
2. The scroll line on the touch pad doesn't work, even when the driver for it is installed properly. How I can bring it to usefulness again?
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Feb 11, 2015
It's a Windows 8 precision touchpad, but I cant find how set the scrollspeed. It scrolls to slow for my taste...
Laptopmodel is Aspire ES1-512. Windows 8.1
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Dec 17, 2014
I have bought a ES1-512-C5YW and for some reason i cant get the scroll function to work on the touchpad ...
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Oct 6, 2014
I bought a E1-572P-6_BR629 and the touchpad has no scroll function with a finger or two. Is it normal?
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Dec 6, 2014
I have an HP Envy 17.3 laptop with a touchpad that doesn't allow me to scroll nor to use with the control key to change the zoon factor inside of windows (such as a browser window).
I've gone to the touchpad settings and there really isn't much there. Surely HP included some of the advanced features like Synaptics does and is used on less expensive laptops???
Am I failing to look in the right place? I went to the touchpad settings. Is thewre another place to make changes to the settings?
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Mar 5, 2014
i can use the touch pad to move around but edge swipes don't work so i cant change from app to app and i cannot function zooming using the touch pad or scrolling either ?
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Jan 19, 2013
I upgraded to win 8 64bit.the touch pad scroll not working, and I couldnot find the correct driver for alps touch pad for 64bit.
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Jun 13, 2014
m using HP G6, 2225TU, Win7 64x. Its singal finger scroll not working after system restore, any how two finger scroll is fine. I changed touch pad settings many time.
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Nov 2, 2014
My scroll pad is not working on my Aspire E-14 on Windows 8 pro.
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Oct 23, 2014
My scroll pad is not working on my Aspire E-14 on Windows 8 pr
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Jun 18, 2014
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
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Mar 28, 2013
I purchased an HP ENVY dv6 Notebook from Costco today, running Windows 8, an Atheros AR9485 adapter, and connecting to a Belkin Surf N300 Wireless N Router - Model# F7D6301 v3.
My problem is, in the past 6-7 hours of usage, I've lost connection 3 separate times. The first two times was fairly brief, lasting only a few minutes. I closed out the Internet Explorer Application, and upon reopening it and attempting to connect again, worked fine. The last occurrence, however, lasted 15-20 minutes and finally resulted in me just hard wiring it in.
I'm brand new to HP computers, and Windows 8 all together, so I'm not sure where to start first. I've searched around the web, and on the forums here, but haven't found a fix.
I use the wireless router daily (hard wired) for my Xbox 360, and rarely, if ever, has issues connecting.
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Nov 2, 2009
NBR is better anyways
But anyways, anyone over here experiencing it?
I live at a Loft where everyone tenant has their own ATT 2wire modem. Periodically, the connection will drop and sometimes, it won't connect back. The 2wire modem at my loft WAS WPA protected and I've read that if you change it to WEP, it would solve the problem. I thought this was legitimate as my 2wire modem back home is WEP protected and my connection never dropped back at home.
So I changed it to WEP here at the Lofts and for about a day, there was no dropped connections. Now, the dropping is back even on WEP.
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Aug 16, 2013
I received my laptop a little over a week ago, and ever since I've been using it, the applications/laptop will freeze for a period of time. Sometimes recovering and moving on, other times I have no choice but to force shut down the laptop.
There are times when it will freeze, and only 1 app is frozen, but the sound is running, or I can do other things while it works itself out. When this happens, sometimes I can open task manager, other times, nothing happened. Then even if I manage to open the task manager, I can NOT shut the frozen application down. Either the freezing works itself out, and then it closes down like normal/should when telling it to close this way, or the computer eventually locks up completely.
I did remove Macafee, and after reading some, used the total removal program from their site. However, this has not fixed my issue. My game still froze, forcing me to restart, and after restarting my web browser still froze for about a minute while trying to get here to make this post.
What if anything can I do to find out what is causing this problem? I have tried updating my drivers from Lenovo, this hasn't worked. I thought about using the diagnosics tool from Lenovo, but those do not seem to usable by the IdeaPad series.
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