Dell :: Intermittent Screen Loss
Sep 4, 2009
My 1420 has usually performed OK. In the last couple of weeks my screen will turn into what looks like a digital puzzle. Then goes out completely , turns bluish/ black and cannot get any image.
Re-booting doesnt help. The screen will come back eventually. Contacted Dell chat today and they want to send a tech to replace lcd. As soon as I got off, the screen was fine again Will the tech still replace the screen if it`s working when he gets here? .
Inspiron 1420
160gb/7200
geforce 8400
1200/800 matte
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Jun 26, 2009
Aspire 9410 no operating issues but sometimes when booted only black screen Whenever this happens, I connect an exterior monitor and then the screen on my comp pops back on and will stay on even after I disconnect the exterior. It doesn't do this all the time and will flicker (rarely) when in use but never goes completely out when in use. Anyone know why this is and how I can get rid of this problem permanently (outside of getting another computer!)
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Nov 6, 2009
When I ping the router sometimes I get extreme packet loss (like, only 1 out of 4 is successfully received back). This comes and goes, sometimes it's fine (no packet loss) and other times the wireless becomes horribly slow (significant packet loss). Other computers in the house are fine, so I assume it isn't a problem with the router (a Dlink DIR-615).
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Jul 28, 2009
When at home I use my laptop (Vista Home Premium) connected to external Labtec speakers and an Acer port replicator, which in turn is connected to an LCD monitor, keyboard and mouse.
Normally all is well.
I quite often use my laptop during my travels and sometimes when I return home (and it is only sometimes) I get no sound from the speakers in the laptop or from the external speakers. The muting is right across the board, internet, music, DVDs etc.
I have checked everywhere I can think, such a laptop sound control, screen icons and Control panel, and everything seems to be set for sound.
I can get round this by re-installing the sound drivers but this is a bit of an overkill.
For a start where should I check to ensure that the sound is not muted and what is the likely cause of the muting?
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Aug 17, 2009
I brought this up 2 years ago and no one could answer but though maybe it worth trying again. If you upgrade Windows SP1 to SP2 or SP3 on Travelmate 630 series you loose the Fn-F5 function.
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Jan 27, 2015
I'm thinking of buying a new 256GB SSD for my Windows 8 and music files, documents, steam games, etc. But I'm somewhat hesitant because I don't want to lose all of the data and reinstall games. How would I move my OS over to a SSD without losing everything on my hard drive? And is 256GB enough for these staffs?
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Apr 9, 2009
I tried a quick search but didn't come up with anything...
On my e6400, once in a while the wifi connection is intermittent and drops out for 10-15 seconds, comes back for a while, then drops out again. This doesn't happen all of the time, but is happening now as I type this out with it on my lap.
I'll admit I haven't really tried to diagnose. This has the following wifi card:
Dell Wireless 1510 802.11a/g/n Draft Mini Card
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Jan 20, 2015
I have one device, a 3DRobotics PixHawk autopilot, which connects intermittently via USB to my E6410. All other USB devices, flash drives, cameras, wireless rcvr etc. always work fine. This one device does not. It only connects occasionally and usually does not. The failures issued by the device vary.
If I hook the device to my Asus X53U, it connects every time. The Asus is extremely slow and I really need to reliably connect to the Dell.
Note: The E6410 contains an upgrade to an i7 720QM quad processor.
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Apr 30, 2009
I report on an acer Travelmate 4200 laptop with a 1.8Ghz CPU with 1Gb RAM running Vista Home Basic.
About a week ago discovered that no sound was coming from speakers. Device Manager check reveals problem with the Realtek High Definition Audio. D/L'ed the driver from the acer AU website (v.6.0.1.5334), installed it okay but still no sound.
Could this be a hardware issue or have I missed a step in the software configuration?
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Apr 10, 2010
I'm running a Dell XPS M1330 with Windows 7 x64. I am finding that I get intermittent BSOD (error code 124). I've tried multiple drivers, multiple installation discs (Home Premium, Ultimate) and I've even swapped out:
CPU, RAM, WiFi Card, Hard Drive.
I just can't get rid of this intermittent blue-screen and the error code doesn't help at all. Googling it shows that it's a general hardware failure that you usually get from overclocking .....
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Aug 18, 2014
Since Windows did an automatic update to my CompaqCQ58 laptop (running on Windows 8.1) on 16th August I've lost all sound.
I've read Mario's methods for correcting the fault, but my list of "Installed Updates" does not show KB2962407.
There is an update on 16/8/14 numbered KB2962409. Is this the one I should uninstall and hide, or am I going to lose some other function of the laptop?
Surely I am not the only one affected by this glitch. Are HP bombarding Windows with demands for them to correct their fault, or are we all expected to repair our own machines!
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Dec 31, 2009
I have a DV2608ca, with intermittent sound issues. One time I'll boot and the sound works fine. Another time I'll boot and the sound doesn't work (the hardware won't even show up in device manager). This happens on Windows 7 and it also happened when I had Vista installed.
I have done everything I can think of. Drivers are up to date. Its like the hardware is recognized sometimes and not others.
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Mar 4, 2013
dell xps m1210-worked fine forever-few weeks ago intermittent failure to show charging when plugged in-jiggled-twisted-would charge. last week same issue-no amount of jiggling would produce charge indicator. took to fairly well rated shop after research re installation of new ac jack-after done no difference. they find power enters at jack and then they lose it on MB somewhere they cant seem to reach to test.
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Dec 16, 2014
I was given a Dell Latitude E5440 and a docking station for my work. I brought in a wireless mouse and keyboard that I use for input (the reason for mentioning this will become evident later). The computer and dock were NIB and are ~ 2 months old. I have a Dell external monitor plugged into the dock via a DVI cable, and use it as a secondary monitor.
One thing I noticed early on with this setup is that the interconnection between the computer and dock is 'flimsy', at best. If I move the computer/dock on my desk by sliding it around, I lose connection and the external monitor image disappears.
My current issue is related but a bit different, I think. On 3 separate occasions in the past couple of weeks, the notebook screen has gone black without warning and the system has shut down. Once I was able to get the system back on, I was able to determine that the cause was that the battery had drained to 5%, and the system had shut down.
What I find odd is that this has happened while the unit is on the dock. What is even more odd to me is that, apparently, while the notebook has lost power connection to the dock, the video connection to the external monitor remained in tact. That is, in fact, the main reason I did not notice that the battery was draining. That, and the fact that I was never shown a warning that the battery was getting low and I should find an outlet. So, only the power connection pin or pins of the dock appear to be affected. This happened last night when I left for home. I had not touched the computer all day, since I have the wireless keyboard/mouse I mentioned above, but I did shut the lid to put the system into sleep mode. However, during the night, it apparently shut off because, the next morning, when I went to turn it on, I was greeted with a black screen stating the system had shut down unexpectedly and did I want to boot into Safe Mode. Upon booting, both PowerPoint and Word prompted me to 'recovery' my files that had been opened when the power was lost.
Questions: Why I would not receive a warning from the PC that the battery was getting low, so that I could either check the power connection or have time to gracefully shut down. That is much more preferable than the system behaving the same way it would if I had simply removed the battery when it was on.
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Aug 16, 2013
I just received my new laptop today, and I have never had this much trouble setting thigns up before. I'm guessing that most of my issues is due to Windows 8 in general, but it is still agrivating none the less.
For whatever reason, the internet connection on my laptop just drops. No notifications, and it says I'm still connected to the router, I just don't have connection to the internet. I fix this by disconnecting/reconnecting to my network, but its agrivated to have to do this every 2-4 minutes.
Windows says that there are 51 updates, but that "it won't update till the maintenance for my convenience", I'm wondering if this is the trouble with my wireless. I'm not sure how to convince windows that I WANT it to update, not wait hopping that it will update.
While this is aggravating enough as it is, it becomes more aggravating when the computer locks up for 10+ minutes at a time while trying to install programs. There was even a time when the I could not get the startup screen to switch to the log in. It eventually did after many minutes of waiting, and closing/opening the monitor.
Is there anything I can do about the internet issue?
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May 3, 2014
Actually it happend about 2 months ago. The sound coming out of the speaker as well as the sound when I was using a headphone was just not right, barely any low frequency sound. In the beginning I can fix this by reinstalling the audio driver. Then after a week or so the same problem would occur again, and I had to reinstall the driver. After several times, reinstalling the audio driver cannot solve the problem anymore. Besides if I plug in the headphone after I muted the laptop, it should unmute automatically right? Well that does not happen and it's still muted.
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Jan 11, 2013
I have got a new Dell Inspiron 3521 i5 with 4GB RAM - 64 bit OS - Windows 7 - Service Pack 1 Laptop, everything works good except, the problem with my Wi-Fi Connectivity.
The issue I'm experiencing is with the Internet connectivity, my Wi-Fi connectivity loses frequently and I get message saying "Limited Access", and gives me an option to reconnect it manually which is a bit disappointing. .
Rest all works pretty fine, I'm satisfied about it. Just this error, disappoints me.
The troubleshooting I have tried so far is -
1) Resetting router for 30 seconds and restarting it - did not fix my problem.
2) Checking firewall settings - did not fix my problem either.
3) Tried virus check as well, but no fix so far.
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Apr 29, 2009
I recently upgraded the CPU in my Acer Aspire 3050-1150 to a Turion XL-56. The first bootup was a breeze, and Windows Vista Home Basic recognized the new chip no problem. Temps ended up being cooler than before the upgrade.
Later that day, comp just shut down. I tried to reboot...comp started but shut off a second or two into loading windows. Next boot attempt the on/off switch wouldn't work at all...appeared dead. I waited a few minutes, took out the AC adapter and windows booted. Next time at bootup, similar pattern, but wouldnt boot even with the AC adapter taken out. This time it booted with the battery out and AC in.
Similar pattern at every bootup...false starts, shuts down at various points, but then eventually boots up after several attempts. I have just been leaving it on, in sleep mode when not in use. I am very afraid of doing a windows update which requires a reboot, so I haven't been doing that.
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Jun 7, 2013
The touchpad on my Inspiron 15z freezes-up a few times a day; the cursor suddenly won't respond and buttons stop working. Restarting the machine usually fixes the problem, until the next time...
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Aug 30, 2013
I had an extra Lenovo T410 sitting around so I wanted to restore it to its "factory state" by performing a "format boot". Plan was to boot from CD drive and reinstall Windows 7 (32 bit) during the process. However, disaster, after the process finished I am now stuck in some sort of safe mode (everything is larger than usual) and the computer is missing several drivers. I installed the network adapter driver manually (can identify networks but can't connect to internet). Device manager still lists Base System Device, Ethernet Controller, PCI Serial Port, PCI Simple Communications Controller, and Unknown Device drivers to be out of date.
My objectives here are to
1) restore connectivity to internet and
2) get Windows 7 Home Premium to full functionality.
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Nov 3, 2010
Symptoms: Laptop switches off unexpectedly; unexpected failure to charge battery; random changes in brightness. Messages appear such as: "This AC adapter may not provide enough power to your Lenovo computer. Please reconnect the proper AC adapter"; "Battery 2: There is an error"; Do you want to switch to 'Airplane in-seat power plan' (if this option is enabled in Power Manager).
This is why I think the power connector is to blame: I opened Power Manager to the Battery tab and also ran BatteryInfoView by Nirsoft. With the power connector firmly plugged in at the back of the laptop and with "90W AC adapter is attached" showing in PM, moving the connector slightly from side to side often triggers one of the symptoms. The two apps then indicate that the AC adapter is no longer present and that charging has stopped. In some cases vibration due to typing or moving the laptop is enough to trigger a symptom.
Supporting evidence: After I taped the power adapter's output cable to the laptop so the plug cannot easily move in its receptacle I found the symptoms stopped (see photo).
Summary:This is a serious annoyance. It means I can't rely on the battery being properly charged when I need it, or that the machine will stay running when I leave it unattended.
T540p / 64-bit Win7 / 840 Pro SSD / Ultradock.
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Sep 2, 2009
I am having an issue with this laptop (product number 15-n019wm) where frequently but intermittently network connectivity will cut off. I ran a Microsoft troubleshooter (results below) that said it fixed the problem, but the problem always . I tried a Ping in the command line when this was occurring for www.yahoo.com and it came back "ping: transmit failed. general failure." These issues happen when I am wired or wireless, and when I am having the network connectivity problem, all other devices on the network can access the internet just fine, so it is an issue with this device specifically.
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Nov 13, 2008
I have a Vostro 1500, which I bought 10 months ago. About 3 months ago the screen became loose and wobbled about 10 degrees when computer was moved or if I was on the train and it went over bumps. I tightened the screws as advised but this did not have any real effect. Dell engineer came and replaced the back cover with new hinges, (as they though hinges may be broken/at fault but they were fine,) but some wobble was still noticable so he ordered a new base. He came today and took the screen out complete with all the screen casing out of the old base, and put it into the new base, but still wobbled, so just put it back in the old base as it wouldn't have cured the problem.
Now yesterday, after he put the new back cover on, he had to take the plastic around the front of the screen off. After he put it together I noticed that the screen is no longer flush with the plastic surround and it annoys me! Am I just being finicky/picky or should I ask them to fix it?
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Jan 30, 2010
Hi all, new person here. I did a search on LCD screens but can't find my problem anywhere.
Here's the background and problem:
Vostro 1500 with Chungwha 1280x800 screen that got cracked by my kids. I ordered a replacement screen from a company off Amazon.com that was highly rated. Got the screen and installed it. It is make by Chi Mei. When I powered up the computer I got 8 screens of start up and it was very dim. Once it went past the Windows start up screen everything went black. It would only continue to Windows screen, still showing 8 windows in safe mode. I hooked up the old screen and everything worked fine.
I contacted the company and they air expressed me another screen, which I received yesterday. Hooked it up and got the exact same problem, which leads me to believe it's the Dell that doesn't like it. I will try and attach some photos because I am at a loss.
Thanks for your help in advance.
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Jan 24, 2009
when i first got this laptop i noticed that the screen was distorted and there was red lines everywhere and the screen was shaking abit. so i contacted dell and they sent me a repair guy to fix it. he fixed it in about 15min by pulling apart the laptop and replugging in the screen. but now its happening again. so i think the thing that plugs in is loose or somethin. so what do u think i should do out of the following options.
1. open it myself and replug it (im a noob and will try remember best what he did)
2. get techinician to come in again (bothersome as i have school)
3. ask dell for a replacement laptop.
im using m1530
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Feb 25, 2009
I was browsing the internet a day ago and I was on a "COLLEGE" website so i know this is not due to a virus. At this time all of a suden my screen went black.
I powered the laptop off and turned it back on, The Dell logo appeared but the screen was fuzzy and had some "tearing" i dont really know what to call it but it doesnt look right. Kind of like an old VCR playing videos. The screen then whent black after the windows xp splash screen. The laptop still boots to windows but it does not display anything.
I booted into safe mode, everything functions correctly and the way it's supposed to. I then booted into VGA mode same thing everything functions and works the way it is supposed to. I also ran some virus scans just incase, nothing was found.
Whilist in safe mode i changed the resolution down to 800 x 600 and still no luck after booting in regular mode.
In VGA mode i tryed to change resolution and the screen displayed some blue fuzzy lines then whent black.
After this I booted back into safe mode and done severeral diffrent System Restores at diffrent dates. Still no luck
After going through all this I am assuming this is a GFX card problem. The laptop is about 3 years old and ive played games pretty hard on it ever since. The card has defenitly gone through some some stress. Can anyone confirm this?
I know that the i9300 sells for about 400 working, and i checked on ebay for a card that is a whopping 180 bucks. Id just assume buy a new laptop. Then sell the i9300 laptop for parts because everything else works fine. Or maybe buy the card swich it out and sell it for a price. Maybe there is a way to fix it i dont know. can anyone help?
Lastly, i thought i would add that when i check the bios the card is recognized and it displays all the correct info for the card. IS there a way to tell for 100% that the card is bad?
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Mar 17, 2013
Just bought the 3521 Inspiron touch screen. Two questions:Does the touch screen require a screen protector? Many different answers. Would like your opinion!The outside cover shows fingerprints (even with clean hands). Can the outside cover be replaced to a different color or type (that doesn't show fingerprints)?
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Mar 23, 2009
whenever I play a Dvd or a downloaded video the video plays with solid black bars on the left and right side..
I assume this is full screen! I want to watch everything in Wide screen ( black bars on top running horizontally) have gone into my settings etc..including my ATI ( Catalyst Control Center) and tweaked settings still no joy!
Even on sites like You tube the same happens! Any ideas? Also posted a while ago on a reliable free data backup site! Had Dell Data Safe on-line not impressed and dumped it!
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Aug 17, 2012
Every time I start up my computer, it flashes the Dell logo loading screen, and then displays this message on a black screen:Intel UNDI, PXE-2.1 (build 083) Copyright (C) 1997-2000 Intel Corporation.
This Product is covered by one or more of the following patents: US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625Realtek PCIe FE Family Controller Series v1.19 (08/10/09)I tried hitting escape or enter but doesn't work. I ran the diagnostics but shows that everything is fine.
I tried hitting f8 to get into safe mode but again nothing.
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May 4, 2009
Can any owner of the Mini 10 with HD screen confirm whether the display is a LG/Philips LP101WH1?
This is the display HP2140 uses
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