HP/Compaq :: Have Replaced Broken Lcd Screen Onnc6320cannote Get Higher Resolution Than 1024x768
Dec 24, 2009
my laptop's lcd screen died 1 month after guarantee expiry. Since original LCD replacement screens are crazy expensive, I bought physically compatible lcd screen, that supports same resolution.
But I cannot get any higher resolution as 1024x768 (I've used 1400x1050 on original). I suspect there is a problem with drivers - my screen is recognized as plug and play monitor, but settings won't offer me any higher screen resolution.
I just received a refurbished HP ENVY TouchSmart m6-k125dx Sleekbook. I can't set a resolution higher than 1366 x 768 though according to specs the native resolution is 1920 x 1080. I updated the¬† Intel HD graphic driver and the BIOS but that did not work.¬†Did HP possibly reinstall a wrong display as part of the refurbish?
Not sure whether the highest resolution will be too small for my liking -- if I get the 1920x1080 screen can I decrease the resolution without any problems if it turns out I don't like the highest resolution?
My case manager messed up the order on my SECOND 'replacement' notebook. She promised me upgrades across the board and messed up the order again, and forgot the screen res., fingerprint reader, extra battery, etc. So, now HP calls me and tells me that she was promoted and gave me a new case manager, Elric, who tells me there is nothing he can do and I can take it or leave it. Apparently he is one of 3 "executive" case managers and he says he is the top of the food chain.
Is there anyone else I can call to rectify this situation? Does anyone have a corporate # or something?
This has been a 6 week ordeal for me. Originally, I ordered a POS spec'd dv5t, but it came with a blown out speaker. So after hours with customer service, they gave me a case manager, Angelia, who promised me the world with upgrades and free accessories. Well, the replacement notebook she sent contained none of these upgrades. So i called her back and she said she would order a new replacement, but at that point they stopped customizing dv5t's, so she said she would order a dv7t for me. Well, she FINALLY got around to it, like 3 weeks later after having to call her constantly. We discussed the specs and I even sent her a screenshot of what I wanted so she wouldnt mess it up again. So what happens? She orders it with WXGA+ instead of WSXGA, no extra battery, no fingerprint reader, no hard drive upgrade, no tv tuner.. but she throws in a blu ray drive which i didnt even want! wow, seems like she wasnt even paying attention AGAIN. But now I cant even speak with her, as I'm sure she would some rectify this for me, as she was very cool. But this Elric guy is a complete bag.
I'm pretty disappointed since the whole reason I bought this computer was for photo editing and the RGB Led screen was just perfect. But the Dell rep tells me that they are no longer offering that screen and that they will be sending me a 15.6 inch WLED.
They are still checking with the dispatch people to make sure that they aren't shipping the RGB Led, but I was wondering what my options were? I'm tempted to ask Dell to give me the Studio 17 instead, since it seems to be one of the last Dell computers to offer the RGB Led.
I have a dell inspiron n5110 laptop that was recently slammed to the floor because of some crazy incident. Anyways, the screen shattered so i replaced the screen and attached the cables properly. The laptop powers on, but no display on the screen what so ever, its completely black.
I did the take out the battery and power cord, held power down for 60 sec. that was a no go
I don't know what could be the problem. I even hooked the laptop via hdmi to my tv and it works fine on the tv so i know the laptop is working. Also my warranty expired so that won't do. would really like to resolve this issue without forking over a couple hundred bucks.
I received a Latitude E6500 with a WUXGA screen with the dreaded screen brightness problems. This is the same problem discussed here: E6500 WUXGA -
The bottom corners on mine are very dark. I had been expecting a little, and had been planning on dealing with it like I have with some laptops in the past, but it's kind of outrageous how discolored they are. Screen brightness evenness is very poor as well, with the bottom part of the screen significantly brighter.
My purchase order lists my screen as: Module,Liquid Crystal Display 15WU+,2CCFL,Samsung Maybach/Avia
How are people getting the exact model number and part number for their displays?
At any rate, it's the bad Samsung kind of screen. A lot of threads including the one I linked to state that there is also an LG/Philips screen that is much better for the same Dell WUXGA screen component.
Has anyone managed to get Dell to change a Samsung screen for an LG/Philips? If so, how did you do so?
My chat rep tells me that they can only replace using whatever was in the order initially.
I just bought a brand new Sony Vaio VPCF11M1E and I have the following problem:
Because in normal stand the screen is very small, I enlarged it to x150%. Everything becomes bigger, but the following parts are blurry and absolutely not sharp:
-Pop ups, of programs and of windows itself (like advanced settings of something and then a new windows pops up, that one is then totally blurry; you can read it, but it is not the good resolution)
-Google chrome (and with that, all the internet pages)
-The google chrome on the desktop is also very blurry, while all the others, are still sharp (after the enlargement by 150%)
I have tried everything (32 bits colours is on, cleartype is on). I also did a system restore to the first days I bought the laptop and then it was on 100% so the resolution was excellent, but then I put it on 150% and again, the parts I mentioned above, were blurry.
I would like to thank The realfireblade for answering my post in a different forum. It has been impossible for me to answer him directly. The dell forum refuses my password.
I worked on that all day today, changing my account three or four times. I thought I had finally managed to create a new one that worked, but no, when I tried to answer Therealfireblade, the forum refused my password. I am not stupid, I had written the right password.
I have spent three days now trying to get in touch with somebody at Dell's to know where I can have my little laptop repaired. It is awful
I was given a dell d620 with a broken screen. Looked like it was cracked down the middle. I replaced the screen (not the lid or hinges). It makes a clicking/cracking type noise when I open the lid. No visible cracks. Now, sometimes when it boots, i get vertical lines and sometimes dollar signs before Windows boots. Windows DOES boot fine with no lines whatsoever. I have researched and found the symptoms are the same for a bad vid card. (I know this has Integrated graphics). If my card was bad, would Windows still boot and look normal? Why would it only affect the boot screen?
I received my Studio 1555 this evening (was away at class, mother signed for package) and upon opening up the box and booting up the laptop, the screen has a small 1 inch crack at the top of it, on the left side of the camera. I don't see any damage on the lid where the crack is on the screen. I have already tried calling the technical support line with no help from the indian speaking fools there. Does anybody know if I'm going to have to send it back to Dell to have it repaired or will they send a tech out with it? I only have the basic 1 year warranty on it since I had to keep the price to a certain minimum.
My husband dropped his Aspire 3680-2682 the other day and the screen went wonky. I booted it off a VGA monitor and it seems to be fine running from there, BUT I could not get it to boot to VGA except in safe mode, and when I choose to boot in regular mode it goes to the LCD screen and doesn't allow switching the display to the external monitor.
This is the only thing that concerns me that it might not be just the screen that sustained damage.
I was eventually able to get th bezel off (it doesn't come 100% off on this model but doesn't need to) and remove the lcd panel for inspection. The thin board taped to the back of the panel doesn't seem to be visibly broken or strained and the connectors to it were taped so firmly in place they didn't budge on impact. The small board that rests at the bottom of the top case under the bezel (the inverter?) can't be inspected well and I don't want to damage it by trying. In any case nothing appears damaged to the naked eye on or around the screen.
The first pic is how the screen looks when booted; it also (visibly) flickers and redraws continuously. The second shows that applying pressure allows a clearer view of the console and stops the flickering.
I have found a replacement screen online for 50.00 and feel comfortable enough trying to replace it rather than spend the cost of a new laptop on sending it for repairs.
However, if it's not just the screen I don't want to throw more money at this.
In your experienced opinions, does it look like the damage is typical of a broken LCD screen and not something in the motherboard? (no clue on how to get a closer look at that stuff. took every screw out of it last night and couldn't get the bottom case to reveal its secrets.)
Restarted my Ideapad last night (following a virus scanner update), and after the restart the screen came back with multicoloured vertical stripes. Fortunately I still have my old desktop monitor in the house, so I plugged it into that and managed to get the screen displaying on there. ¬†Having run the Lenovo support tool, it hasn't managed to find any hardware issues. The image below is set so the same image should be displayed on both monitors.
Recently my laptop suddenly shrunk the display down to 1024x768, even in BIOS and when starting up. In Windows, the monitor is recognized as "Digital Flat Panel, 1024x768, 60Hz". Here is a photo I took with my mobile phone: ¬† HP Pavilion DV4T-1400, with Intel GM450 graphic card.
I sent my laptop in due to dust being behind the Infinity Glass and some scratches incurred by the speaker grilles on the HDX16.
I received my laptop back last night. The glass was replaced (woohoo!) however the hard drive was re-imaged as well (not so woohoo!).
I admit I did not back up my data. Here's why - 1.) I was never told that data backup was necessary. I have my original chat transcript showing that I was never informed of a possible system restore. I have a chat transcript from last night confirming, from HP, that I was never informed. 2.) The glass was being replaced. Nothing internally needed to be touched.
I attribute this to going to a shop to get your car's windsheild replaced only to find out they also rebuilt your engine. It makes zero sense.
I've contacted HP to see what they can do about this and they stand behind their warranty information which states they are not responsible for lost data. I can understand that. However, they are responsible for their staff and their ability to properly inform customers what may happen when a laptop is sent in for service.
Heck, I don't even know WHAT's reasonable at this point. I could go all out and get my laywer involved but it seems like a waste of time.
Aspire S3. The PC is perfectly fine, except the fact the the screen is broken. It already broke twice (just by opening...), so we are not spending money on a third one.So, what I want to do is to connect it to an external monitor through HDMI (and possibly remove the broken screen, since it has no use). I can do it in Windows, but not outside Windows (BIOS) and I'd like install Windows 8.1 or 10. So my question is: can I force output from boot into HDMI? If so how, if not, what alternatives do I have to install a new version of Windows without spending a small fortune?
I have a compaq V5000 laptop. My granddaughter borowed it over the weekend and she brought it back with the USB port broken on it. it has 2 ports one on top of the other and the center seperator is broken, it can not be used anymore. so My question is will this work so I can have USB? 4 Port USB 2.0 To ExpressCard Express Card 34/54 I saw it on ebay and It look's like just what I need. here is the link [url]