HP Envy 14-1111 Audio :: Headset Microphone Does Not Work
Apr 25, 2013
I have an HP Envy 14-1111 nr notebook with Windows 7, and I have always had problems with microphones working. I plug in my headset and put the plugs into the correct ports, including putting the Mic plug into the port with a picture of a headset/mic. I also put the audio plug into the correct port.
The audio always works fine- I can hear things properly coming from the headphones. But the mic NEVER WORKS. I've made sure that the mic is enabled, and I've set the headset mic as the default recording device, and made sure it's not muted, and even tried like 3 different types of headsets, but it still doesn't work.
My computer recognizes that my headset has a mic when I plug it in, because the independent headset microphone pops up on my recording devices. But no matter how much noise I make into the mic, my computer doesn't recognize any of it. It is basically saying that it can't detect any sound from the mic.
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Sep 24, 2014
I have a HP ENVY 17 Notebook PC (product number: GOU21AV) and my microphone will not work on skype or at all. I have tried uninstalling and reinstalling the audio driver, everything says i should ave the IDT HD audio driver but it ony lets me downoad the Realtek audio driver. I tried plugging in a mirophone and setting it as the default and messing with the levels of the microphone, still not working.
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Aug 27, 2014
I have disabled internal sound microphone.How can i enable this?My laptop is HP Envy m6 Notebook PC(model number: D1E93UAR#ABA).
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Sep 16, 2014
I own an Acer Aspire R7-572G which has a combined 4-pin 3.5mm headset jack.
I would like to use a normal microphone with an 3.5mm connector. The microphone did not work by directly plugging the connector into the socket, therefore I bought an adapter which splits the 4-pin output into speaker & microphone sockets.
Now the microphone does work properly, however, unless I am connecting external speakers I am not able to use the internal notebook speakers. (maybe because the notebook assumes that a headset is plugged in)
>>> Is there a way to use my external microphone and the internal notebook speakers?
One more thing to mention: If I plug in the cable, a popup on the notebook appears asking which device I just plugged in. Sadly my only three options are "headphones", "speaker output" or "headset". NO MICROPHONE OPTION !!!
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Aug 1, 2014
I just bought new headset for my Lenovo G505S + adapter(mic jack + audio jack in one output) but when I speak microphone on headset is not working but in-built microphone is capturing sound. I checked Smartaudio settings setted on headset option on configuration of conector and neither of theese microphone was working so I set back default.
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Nov 16, 2013
Recently bought HP ENVY m6-1231ea with beats audio and tripple bass subwoofer. But how to get working subwoofer ? Pressing fn + b does nothing...
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Jun 20, 2014
After I got my laptop, HP Envy 15 j000eb, back from the computer store where they put a new keyboard in it (spilled soup), I found that I cannot longer use my headphones: when I put my headphones into the audio jack, the sound keeps coming from the laptop speakers, and nothing is heard coming from the headphones (tried with several headphones, they work fine on other computers).
I updated the audio driver with a download found on the hp site [URL] but the problem stayed the same.
My audio worked just fine until before I gave my laptop in for reparation.
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Jun 11, 2014
DV7T-4100 w/Intel i5 M460 processor
Product ID: WW189AV
Windows 7 (64 bit) Home Premium
My laptop has no sound at all - built in speakers, earbuds, not even when connected to my TV using the HDMI port (which is a separate driver).
2 weeks ago all sound was working. I was watching (and listening) youtube videos using my earbuds. I stopped a video and left my laptop unused until the next day. There were no installs or updates applied that I am aware of. The next day I closed Youtube and played words with friends and there was no sound. I restarted the laptop and still no sound.
I have read and worked through many processes and fixes found on this and other forums but have been unable to get sound working. I also attempted to restore my laptop back to prior to this issie but my restore points fail (corrupted).
Drivers: Both drivers are present and state they are working properly - they are current versions
ATI high definition Audio Device Date 5/6/2010 Ver 7.11.0.7706
IDT High Definition Audio Codec Date 6/17/2010 Ver 6.10.6289.0
I have uninstalled (checked delete the driver software for this device) and reinstalled multiple times.
I have uninstalled, shutdown, removed power and battery, held power button for 30 seconds, then repowered and let the drivers reinstall (they automatically installed upon boot I was not able to run the sp50642.exe that I downloaded).
I also used the HP Recovery tool and reinstalled the drivers to factory default
I have run Microsofts problem finder and it reports all is working.
I have verified there are no settings muted or disabled. When I test the speakers from"Sound and Headphones" Properties, I get "Failed to play test tone".
FYI - I have not done an update to the BIOS but I checked and mine is the updated version F.29 but the date is 14 days older then the downloadable SP55299 version.
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Sep 1, 2014
I am not good at this, but my microphone has stopped working. When using Skype I can hear the conversation no problem. They cannot hear me.
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Aug 21, 2013
Got a HP15-N028. I reccently noticed this problem while Skyping. The other end could barely hear me. It sounded like coming throuhg a tunnel. I recorded my own voice, and played it back, both through Skype and Windows Media. There is indeed a problem. My laptop is approx. 5 months old. The driver is Realtek HD Audio 8101E/8168/8169NDIS 6.30. I uninstalled the driver and reinstalled it. No difference.
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Apr 4, 2013
i want to hear microphone thorough speaker, i using hp pavilion dv4 notebook MICROPHONE( panasonic karaoke dynamic microphone). i had tried all possible setting like recording,sound etc. , but same microphone is working on pavillion dv6 ntbook.........
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Sep 20, 2014
New HP Pavilion 15-p067ca notebook. Strong echo when the other person is listening to me on Skype. I have watched HP troubleshooting video and tried all suggestions. I also hear the stong echoy sounds when I turn on the listening in the sound control box.I am about to return the laptop before the 14 days runs out , but thought i would check here.
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Aug 29, 2014
i have hp 15 r-022TX laptop and in this laptop as you know there is only 1 3.5 mm jack slot for headphone. i want to use headphone with in-build microphone (philips SHM1900) and for that i purchased a 2 in 1 jack to connect to laptop jack details are here ( [URL]...) but using this jack still laptop is using its in-build microphone not the headphone's mic. headphone is working with the jack but i cant use its mic.
i am using windows 7 ultimate(64 bit).
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Dec 27, 2014
I recently bought a product that works better with an external micorphone headset. This was my first time ever using one with my laptop. When I went through the set up process, the microphone was not picking up any sound and I could not hear anything through the external headset. I tried using both the microphone and headset port as well as different headsets with the same result. The headsets work fine on other devices. When I use just a plain headset connected through the headset port, I can hear just fine.
I went to Control Panel>Hardware and Sound>Sound>Manage Audio Devices to troubleshoot, but nothing worked. I tryed updating the latest drivers and was told the latest are already installed.
The Product Name is : HP Pavilion dv7 Notebook PC
The Product # (NOT serial number) is : B5R46UA#ABA
The External Mic is called: IDT High Definition Audio CODEC
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Sep 4, 2014
I'm using HP Pavillion dv6 1330-er. The problem is - both my mic and webcam mic were working fine untill yesterday's morning. The evening before i was talking with my friend on skype and then gone to sleep. When i woke up - both mic input and webcam mic weren't working. I am using Windows 7 Ultimate x64 ... Nothing like this happened before.
Webcam video itself working fine. Headphones working fine.Tried to reinstall driver - didnt work. Laptop was resting on the table, just like i left it in the evening. Have 2 different windows installed on my laptop (the another one is windows XP, not a single program installed, just drivers) - mics aren't working.
The same mic on different PC working fine.The system detects both headphones mic and webcam mic and the system shows when i'm taking headphones' mic in and out.
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Oct 16, 2009
I wanted to just mute or check off the microphone on my laptop (the one that comes automatically installed on the laptop), only "Disable" made it completely go away. I don't even know what microphone it was. How can I get it back? Anything I can just download online?
HP dv2419us is the model.
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Dec 26, 2009
I am having problems with the internal microphone located at the top of the display on the HP G60 notebook PC, pre-loaded with the Windows 7 Home Premium operating system. All OS, PC drivers and system ROM have been updated to current.
The sound it produces is at best barely audible or usually completely inaudible. This is true when I use the internal Sound Recorder app as well as when I try to utilize Windows Live and Skype for either audio or video calls. The fact it behaves this way using Sound Recorder proves it has nothing to do with firewalls or internet latency. Also, I can hear and see the people I'm trying to communicate with just fine.
I first noticed the problem on an HP G60t system I purchased from hpshopping.com in early December 2009, which was a custom build and shipped to me. I opened a case with support and they told me I would have to ship it back for repair or I could just return it. I returned it.
Figuring I was just unlucky enough to get a bad system, I then went to Best Buy in late December 2009 and bought a second HP G60, this time a G60-535DX, which was similarly configured. Guess what? The exact same problem.
I have been researching these HP support forums and the customer reviews posted at bestbuy.com for the HP G60. It seems many people are having the exact same problems. I have tried all of the suggestions I have found, including the following, but nothing changes the fact the microphone quality on two HP G60 notebooks purchased from separate retail outlets / inventories is extremely poor and essentially non functional.
Updated HP Drivers and ROMUpdated Windows softwareUninstalled Conexant Pebble High Definition SmartAudio driver in Device Manager, then reinstalledUnplugged and removed battery, pressed power for 60 seconds, reassembledAdjusted Conexant Pebble High Definition SmartAudio driver property settings, including changing the Default Format, Exclusive Mode and Signal Enhancement settings.
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Jul 17, 2014
I accidentally delete the microphone in Recording at the Sound property. Where can i download the microphone for my sleekbook 14 TS B132tx.
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Oct 27, 2014
I have updated my HP Pavilion G6 2242sf to Windows 8.1 and the sound quality is not as good as in Windows 8 : In the Dolby control panel the equalizer works but switch the Dolby Advanced Audio checkbox has no effect so there is no more surround virtualization and the 3 effects "Movie", " Music", and "Voice" are not working anymore.Now my laptop speakers sounds choppy.
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Jun 28, 2014
I have HP envy 15 j002er laptop. Originally I got it with Windows 8 but then I changed operation system to Windows 7 Pofessional (64-bit).I can`t install IDT high definition audio codec on it. I guess that is the reason why I don`t have and I can`t use Beats Audio interface on my laptop (only speakers are working). There are no audio drivers for Windows 7 available for download on HP website. When I`m cheking for driver updates via HP support, it proposes me only updates for Chipset, Graphics, Network, etc.And no Audio Driver..How can I solve it and install IDT high definition audio codec?
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Jan 8, 2015
I recently bought a HP ENVY TouchSmart 15-j009wm which initially had windows 8, I installed a new O. S. Windows 8.1 64 bit and lost the driver pack for beats audio, I have been searching online for a download but cant seem to get a link to download.
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Oct 14, 2014
when i hook up my second monitor useing the hdmi port and switch the monitor mode to extend the audio stops working. The volume mixer still shows audio movement but will not output the audio.
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Sep 10, 2013
So I recently purchased this powerhouse of a machine and absolutely love it. I have one problem though and it is a really bothersome one to me because i really enjoy listening to m music and use my laptop as an audio source for my higher end audio components.
I have an envy 15t-j000 touchsmart that i purchased in late july and received in mid august with the beats audio option.
Ever since I first powered on the computer the audio would skip or fluctuate. I would notice the fluctuation when plugged into my stereo via the 3.5mm headphone jack. It would sound like the volume would lsightly fluctuate or maybe miss some of the lower end frequencies.
The more noticeable problem is the skipping. It will make a skipping noise that sounds as if the computer is bogged down with material, even when all that is being performed is playback. It sounds like frequency in the lines. This will occur at random times under various circumstances. It occurs when playing a music file as well as streaming music through spotify or pandora or playing a video on youtube. The skipping occurs in all those circumstances in both output to another source (headphones or speakers) as well as playing through the built in speakers.
Is it possible I am missing a driver? Is the sound card messed up? Is it just a problem with the computer? is there a fix that doesn't require me sending it back to hp?
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May 15, 2014
I have an HP envy 6 1030-sq ultrabook, run windows 8.1 and my beats audio isn't working any more.
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Jul 29, 2014
Just updated to windows 8.1 and now my beats audio is not working on my HP ENVY x2 Tablet/PC. I am running windows 8.1 32-bit, Product name: HP ENVY X2 PC, Product number: C7F27AV, Serial number: 4CN312078X. Also my headphones are not working.
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Aug 25, 2014
I am having some trouble with beats audio. My laptop is a ENVY m6-1232ea.
My problem is that when I listen to music or watch a movie, and I go to change the EQ/bass settings it is completely ineffective. It just sounds completely flat. I tried turning on/off beats audio but the sound is still the same.
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Aug 1, 2014
I have a HP Envy Dv6 7200-et
Model Number:C0V57EA
Product number:C0V57EA#AB8
Deleted my beats audio eq.
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Sep 15, 2014
I've re-installed audio drivers multiple times. Beats Audio never turns off. I can uncheck the box, and while the sound is less full, adjusting the sliders on the equalizers within Beats Audio effects the sound. Also, the sound is very compressed no matter what. Listening to a FLAC song file with headphones on my phone without equalizers and listening to it on my laptop with headphones, the difference is obvious. Why this would happen or how to turn it off.
product name: HP Envy m6
product number: n010dx
OS: Windows 8.1
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Nov 19, 2011
My hp envy ts m6 beats audio is making a crackling or tinny noise noise the EQ is set up normal
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Nov 4, 2014
I have an HP ENVY Dv6-7210us (Windows 8.1) I recently just had to install a new hard drive but i'm missing my beats audio.. I have looked every where on how to get that back.. I've also seem to be missing a handful of other drivers..
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