HP Envy 15-J104el OS/Software :: Upgrade Windows 8 To 8.1

Apr 26, 2014

I purchased a HP ENVY 15-J104el with Windows 8.To upgrade Windows 8.1 I need the product key. Where is it?

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HP :: Can Put MSata Module In Envy 15 J104el

Sep 17, 2014

can I put a msata module in my HP ENVY 15 j104el?

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HP Envy 17r OS/Software :: 3D DriveGuard Not Working After Windows 8.1 Upgrade

Oct 29, 2013

I have an HP ENVY 17r laptop. So I installed WIndows 8.1 the other day and everytime I startup my laptop I get this error:
 
AccelerometerSt.Exe - System Error

The program can't start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem.
 
I then went and uninstalled the 3D Driveguard but then encountered another error:
 
HP 3D DriveGuard
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RemoveMobilityCenterTile64, location: C:WINDOWSInstallerMSI8EB1.tmp, command: /uninstalltile
 
I also tried to install the driver for the 3D DriveGuard but when I did so I ran into yet another error: 
 
The HP 3D DriveGuard driver cannot install, the Accelerometer hardware is not present or supported on this unit. (Click OK to exit).

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HP Envy M6-k025dx OS/Software :: Can Upgrade Sleekbook To Windows 8.1?

Jan 1, 2014

I got my son this laptop for xmas and immediately tried to upgrade to Windows 8.1 and the screen went blank.  I restored the laptop after alot of effort and haven't tried updating it since....with the new Windows 8.1 update coming out April 8, and any fixes to HP drivers, does the upgrade process will now work? 

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HP Envy M6 1104TX Networking :: No Bluetooth After Upgrade To Windows 8.1

Nov 19, 2013

My system is HP Envy m6 1104tx. It came with Windows 8 (64-bit) preinstalled and everything was fine until I chose to upgrade to Windows 8.1.
 
After checking with CompMgmt.msc I found that I had RaLink 3290 802.11 Wi-Fi adapter. Just below Network adapters I have 'Other Devices' and under it 'Bluetooth Controller' with a yellow exclamation mark on it. I tried updating the drivers, but it says "Windows was unable to install bluetooth controller'  (could not find driver software for your device).
 
I updated almost all the possible device drivers, but this 'Bluetooth Controller' still shows a yellow exclamation on it.
 
Also in CompMgmt.msc I dont find 'Bluetooth' or 'Bluetooth Module' but instead there is a 'Bluetooth Profiles Devices' and inside that 'Bluetooth Profile Interface Driver'. I tried updating it but the result was again as mentioned above.
 
So, how do I troubleshoot this? How do I get Bluetooth work on my Envy m6?
 
And yes I ran HP Support Assistance, but it says everything's fine. And in reality it isn't, Bluetooth not working.

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HP Envy Dv7-7230us OS/Software :: Can't Download And Install FREE Windows 8.1 Upgrade

Jun 24, 2014

I attempted to upgrade my Win 8.1 ENVY DV7-7230US laptop to Win 8.1 via the App store. It said I had to clear all the updates first. So I went the System Updates Screen. When I clicked on it to see what updates were needed. The circling wait symbol appeared and never went away. I can not do any system updates, thus I can not download and install the FREE Win8.1 upgrade.

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HP/Compaq :: When Isgoing Upgrade The Envy 13

Jan 23, 2010

what HP is going to do with the 13? I5/I7? Decent ATI card? SSD? What are they waiting for? Is there that much inventory to sell off?

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HP/Compaq :: Envy 15Memory Upgrade

Jan 23, 2010

What memory did you purchase? I'm looking for 4x2GB modules but I need to know the exact specs of the memorys that came with the product.

DDR3 1066 or DDR 1333, Brand.

Just trying to avoid compatibility problems.

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HP Envy Dv7-7338ea :: Upgrade BDROM To BDR/W On Notebook?

Mar 11, 2010

Have dv7-7338ea notebook with Samsung Bluray SN-406AB drive. Will a Samsung Bluray SN-506BB Bluray Writer drive be a compatible upgrade.

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HP Envy Dv7-7240 Networking :: Slow Internet After Upgrade To 8.1

May 13, 2014

I upgraded the operating system on my HP Envy dv-7-7240 laptop today from Windows 8 to 8.1 (64 bit), which included Explorer 11. It went pretty much as planned and everything was working fine except my web speeds slowed down to a crawl.  I disabled all the add-ons, and reset explorer, but that didn't work. 

Note: I was experiencing slow internet (I'm on cable by the way) and a couple of other issues that I couldn't get resolved, the main reason I upgraded to 8.1. It resolved all of the problems except for the slow internet.

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HP Envy Touchsmart 15-j070us Display :: Webcam Not Working After Upgrade To 8.1

Feb 14, 2014

I have a ENVY Touchsmart 15-j070us, and updated to Windows 8.1, 64 bit.  Now my webcam is not working. 

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HP Envy X 2 OS/Software :: Screen No Longer Responds To Touch After Upgrade To Win 8.1

May 1, 2014

I have an HP Envy X2 PC Product number C2K61UA#ABA now running Win 8.1 32-bit. After installing the upgrade, the screen no longer responds to any touch. The touch pad does work, however.

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HP Envy 6 1002tx OS/Software :: Windows Setup Could Not Configure Windows On Computer Hardware

May 22, 2014

Envy-6 1002tx

I could not install windows 7 because of the above subject. I tried to load drivers for RAID installation it says the specified location does not contain information about your hardware. Although i have downloaded the driver from intel website (the link you have provided).

is it maybe i tried to install the driver from the hard disk?

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HP Envy 15-J002AX OS/Software :: Drivers For Downgrade From Windows 8 To Windows 7

Jun 18, 2014

my sisters new computer out of the rubish bin after she threw it there in disgust and frustration at the W8 operating system... Her daughters disabled and uses specialised mobility software that works well with W7 but not W8...  Looking for a complete set of drivers so we can install Win 7 and save the day (and this computer from an untimley death)... here are its specs...
                            
Operating SystemWindows 8 64-bitCPUAMD A4/A6/A8/A10 79 °CRichland 32nm TechnologyRAM15.0GB Dual-Channel DDR3 @ 809MHz (11-11-12-28)MotherboardHewlett-Packard 198A (Socket FT1) 29 °CGraphicsGeneric PnP Monitor (1920x1080@60Hz)768MB ATI AMD Radeon HD 8650G + 8750M
[code]....

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Sony :: To Upgrade To Windows 7 With The Upgrade Kit

Nov 7, 2009

I am trying to upgrade to windows 7 with the free windows 7 upgrade kit I have both Cds and i put in the home premium windows 7 cd it starts up and tells me "run-time error 70' permission denied"

my laptop is Fw490jeb

I have noticed that when I try to run "model.txt" it does not show up and when I go to system it does not detect my processer and other things...

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HP Pavilion 15-n042sl OS/Software :: Upgrade From Windows 8 To Windows 8.1

Oct 6, 2014

I was told that there are some problems to upgrade my notebook HP fram WIN 8 to WIN 8.1.

My notebook is: Notebook HP Pavilion 15-n042sl (ENERGY STAR) Model : F0D82EA ...

and for example if I do not upgrade and I stay with my WIN 8 what will it happen?

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HP/Compaq :: ENVY On Windows XP 64bits

Mar 5, 2010

I have spent a couple days trying to get a smooth running XP-64bits HP Envy, I thought I'd start this thread in case anyone else like me needed to get this kind of setup. For my part, having an xp OS on my ENVY would allow me to run certain applications not supported under windows 7 so I gave it a go...

First of all, I have to note that my current system is still not quite functionnal: I am still missing drivers for the ATI 4830 and the intel 5100 wifi link. For some reason, the intel x64 driver installer quits silently without a crash or confirmation. The wifi link seems installed but it won't browse for available networks.

The ATI 4830 doesn't look like its gonna happen: I tried several versions of the ATI drivers, 8.7x, 9.11 and 10.2 without success. The drivers install but the video card is still showing up as vga display adapter in the hardware manager.

8.672.1.2000-WinXP-2003-Vista-2008-7-AMD64-x86 is the only driver set found to be stable (altho not very fast, it IS working and stable) at this time.

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HP Envy 15 :: Can't Log On To Windows With Simple Password

Oct 26, 2014

I purchased the HP ENVY 15 Notebook PC at the beginning of Sept.  I immediately upgraded to Windows 8.1.  But I have never been able to use the fingerprint scanner to log in to Windows.  I don't know if this is a result of W8.1 because I never tried it with W8.

I updated the Simple Pass drivers and the BIOS, but that hasn't worked.  What are my options? 

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HP Envy Dv7 OS/Software :: Downgrade From Windows 8 To 7

Nov 16, 2014

I have problem which network controller driver when downgrade my hp envy dv7 from windows 8 to windows 7

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HP/Compaq :: Windows 7 Install ErrorHP Envy 15

May 4, 2010

I downloaded and burned an ISO Win7 install file (legal, I am using a purchased key to register it), and wanted to do a clean install of Windows 7 without all the HP Bloatware crap like the sticky at the top of this forum suggests.... and when the install is done its first restart, and is on the Completing installation... phase the second time, it gives me a:

"Windows setup could not configure windows to run on this computers hardware".

Are you serious?

Does anyone have a fix for this please. I now have an inoperable, and un-installable brand new laptop. Sweet.

I am installing it via the USB DVD Drive, through a DVD (Not even a USB flash drive problem!). I have tried it twice now and it failed both times. I even tried reseting the BIOS settings to default.

It's obviously a glitch in something, because I was running Win7 on the laptop this afternoon.

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HP/Compaq :: Envy 15- Got An Error Before Windows Even Booted Up

Mar 13, 2010

I received my Envy yesterday and was initially very impressed with the build quality and looks of the machine.

However, upon my first boot up things went downhill fast. I got an error before Windows even booted up. It stated that it had not been shut down properly before, (even though this was my first startup). It then went thorough a disk check and it appeared everything was ok.

I got the computer set up and then ran into several "black screens" for no apparent reason. Monitor would go blank and fans would start running loudly. I shut the computer off each time and rebooted without any problems.

Then it seemed to be stable for a few hours, only to go back to another "black screen". I did some research here and it sounds like a few others have had similar problems. I figured I'd try to update to the latest bios from HP's website,

Well, Bios update started ok, got about half way through and then the computer completely froze up and then went black again. So, it then became completely unbootable. No way to recover it, because there was no longer any bios on the system. I called tech support and they confirmed that it was shot at this point.

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HP Envy 14-k010us OS/Software :: How To Install Windows 7

Apr 24, 2014

How to install Windows 7 on HP ENVY 14-k010us? I can't install, because RAID Controller did not see any drives...

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HP OS/Software :: Envy Dv6 7254eo - Drivers For Windows 7 And 8

May 2, 2014

After a harddrive crash, a replacement of the faulty drive, and a reinstallation I am looking for drivers for my Envy dv6 7254eo for windows 7 or 8. On a general level, because there are a lot of them missing.

I have been looking on the support site at hp.com but can't seem to even find my system. Finding the drivers page, or supply me with a detailed hardware specification with manufacturer and model number for the components so that I can find the drivers at the relevant manufacturer's site (i.e realtech, intel etc.)?

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HP Envy 15 OS/Software :: Windows 7 Drivers For Notebook PC?

Jan 11, 2014

I am looking for Windows 7 Drivers for  HP ENVY 15-j033tx Notebook PC 

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HP Envy TS 15 OS/Software :: How To Get Out From Safe Mode In Windows 8.1

May 12, 2014

I entered Safe Mode in my Envy TS 15 running windows 8.1 to fix some issues with my Norton software and now I can't figure out how to exit back to normal mode.  Internet is shut off in safe mode (even though I selected safe mode with networking) so I can run any of Support resolutions. How to do this?

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HP Envy TS 15-j005se OS/Software :: Downgrade 8.1 To Windows 7

Jul 16, 2014

have a HP ENVY TouchSmart 15-j005se laptop running in Windows 8.1 Sinle language. I already have a purchased Windows 7 Professional x64. I tried to downgrade my OS to Windows 7 Pro. I prefer in UEFI installation, so create a OS installation USB in UEFI mode in GPT partition and enabled legacy in BIOS. Then the installer is booting from the USB device and everything is going well till it reaches to the HDD partition window. I can't see my HDD on the installer window. I already have a HDD with 4 visible partition, C (OS), D (Data), E (Recovery) and 100 MB system in FAT 32. i want to format only my C, because D contains all my data backup. I tried to browse intel Storage driver, still it is not detecting my HDD. 
 
I really want to switch back to Windows 7 Pro.

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HP Envy M7-k010dx :: Bluetooth Isn't Working - Windows 7

Sep 14, 2014

I installed windows 7 on my hp envy m7-k010dx and everything worked fine. but i got a new haerdrive and reinstalled it and all my drivers but the bluetooth doesnt seem to want to work. the system knows its there but it cant find my bluetooth mouse. do i need to reformat everything and reinstall?

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HP Envy 17-g0721av OS/Software :: Downgrading From 8.1 To Windows 7?

Jul 8, 2014

I am loading up Windows 7 on my new HP Envy 17 laptop. Naturally, we are missing all kinds of drivers.
 
However, I still need to find
 
-Ethernet Controller (tried a few here but didn't work)
-Network Controller (same here haven't found the right one yet)
-PCI Simple Simple Communications Controller
-Universal Serial Bus Controller (USB) Controller ( tried a few here too)
 
 Then I have two unknown devices still ; probably the camera and the fingerprint scanner.
 
I understand that HP directly is not supporting this downgrade. I am not liking windows 8.1 so I want to go back to Windows 7. I have the base system installed and as I said I did find a few drivers but not all.

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HP Envy 17-jo11nr OS/Software :: Upgrading To Windows 8.1

Mar 30, 2014

I purchased a laptop (Envy, 17-jo11nr, PN: E0K87UA#ABA) and tried upgrading from Windows 8 to 8.1. It wouldn't install and went back to Windows 8. This was a few months ago, and I am wondering if it is safe to try upgrading again. I checked my product number on the page about Windows 8.1 and it said my computer hasn't been tested for 8.1. I would very much like to upgrade, but I don't want to ruin my pc.

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HP Envy 15-J112tx OS/Software :: Downgrade From 8.1 To Windows 7

Nov 27, 2014

When I downgraded from win 8.1 to win 7 I noticed there were about 11 items with problems being displayed in Device Manager.  These ranged form network and ethernet to PCI , USB and various others.   NVIDIA indicated it could not load until the Intel stuff had loaded first.  That wasn't in DM, it cropped up when I attempted to load some of the drivers manually.
 
I really don't want to guess at what's gone wrong here but could if have something to do with hardware set up for win 8 being used with win 7 drivers etc?

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