HP :: Envy 17 Notebook - USB Ports Not Working
Oct 19, 2014
Product: HP Envy 17 Notebook PC
Operating System: Windows 8.1
When I try and use the USB ports on my laptop, the system does not acknowledge the device is plugged in, nor allows the device to operate. There are no error messages and the safetly remove hardware icon does not appear. This problem began after I ran a couple of Windows Updates before shutting my computer down for the night.
The devices worked properly before but have since stopped. Multiple devices have been tried, but to no avail.
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Sep 4, 2014
I own a Envy Dv6 operating Windows 8.1... After one particular shut down, all my USB ports refused to work.
I checked my device manager and it showed that all my USB controllers are working properly, but under other devices three new unknown device showed up with an yellow triangle containing an exclaimation mark showed up. Right clicked and it says that the driver is not installed, but I can't seem to find any that the system is willing to recognise.Without USB ports these days, I find it difficult to function properly.
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Aug 5, 2014
I have a HP d103tx notebook that I bought some months ago and was working fine until this one day I installed the Intel® USB 3.0 eXtensible Host Controller Driver from the HP website.After installing that only USB 3.0 port work and not USB 2.0 ports. I tried uninstalling it but no love.. Tried reinstalling it but still no love.. Tried changing the settings to default through BIOS but still..
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Nov 8, 2014
I upgraded my PC to windows 8.1 sometime back and had no issue with simplepass initially. I then suddenly could not swipe my finger and log in.
I am at a loss as to what to do because, I have depended on using this for lots of my web-sites etc. (keeping my password secure) but now I cannot use my finger print recognition to do so and have to type my master password each time.
I bought this computer for the ease of managing my security but HP has made me loose confidence in their products given the battle I am facing.
I am worried about installing any updated software as one solution suggests because I am not sure it will solve the problem without deleting my exiting password data files etc.
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Nov 28, 2014
I do have HP Envy M6 1216 Tx notebook and its brightness keys are not working.
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Sep 3, 2014
Bluetooth doesn't work on my notebook. I have an Envy 15-j030eb which includes Bluetooth. I'm running Windows 8.1 Pro. Notebook product number is E4N79EA
In the device manager, I don't see Bluetooth, but there is one unknown device for which there is no driver installed, I assume this is the Bluetooth.
The HP Support Assistant couldn't locate the driver, so I tried to install the MediaTec/Ralink driver (as my WiFi adapter is from MediaTec/Ralink, I assumed the Bluetooth is from the same manufacturer). This is the driver I tried to install: [URL] ....
I tried to install the driver, the installer runs but ends without any confirmation that it was completed.
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Jul 3, 2014
I have reinstalled my laptop with a fresh windows 8.1 install.
I have managed to install all the drivers and software except the quick launch buttons. I am unable to find the correct software.
I have the following Laptop: HP ENVY 17-j053ea Notebook PC
How I get the quick launch buttons working. I have run the HP support assistant software and it says nothing else needs updating ?
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Nov 4, 2014
I have a E1-571 with 3 usb ports. The one on the left works but the two on the right have never worked.
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Mar 2, 2009
I have a DV5T and just the other day the USB devices stopped working, my printer, my mouse, etc.
They provide power, because when I plug my laptop cooler in via USB it kicks on, does anyone know how or why it won't recognize the USB devices?
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Oct 2, 2014
My usb ports on my HP Pavilion dv7-6b56nr Entertainment Notebook PC are not working. Windows 7 Home Premium 64 bit. Product # A1T84UA. No matter what I do I can't get them to work. When I go into device manager it is showing a conflict. When I try to update the drivers it says they are up to date. I even tried to do a full system recovery and if it wasn't for an image I saved my computer would have become a paper weight.
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Jan 7, 2014
I have a 11month old HP envy touchsmart m7 sleekbook and all USB ports quit working. I have GEEK-SQUAD tech support and after they uninstalled drivers are unable to restore and was told to have repair done on WARRANTY. Do I need to contact and send in or can be done in store? 1 year coming up in a few days
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Sep 4, 2014
I installed Windows 7 64-bit, on my notebook. After that I installed drivers for WIndows 7 64-bit from official HP site, but two USB ports not working, only one works. In device manager i have error on Universal Serial Bus Controler. Where I can find driver?
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Apr 22, 2010
I just bought a studio xps 1647 from best buy and today the usb ports stopped working. They could not see multiple jump drives I inserted.
Is this a win 7 flaw or is something wrong with my laptop? It was in sleep earlier. My theory is that the laptop just didn't wake the ports coming out of sleep mode. I'm contemplating returning the laptop for another.
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Nov 12, 2009
i have a sony VGN-FW463J/B and it turns out that none of my usb ports are working. i tried to like uninstall the usb controller (not sure if i did it right) and it didnt fix the problem at all
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Apr 3, 2013
I have purchased a USB 3.0 hard drive, but it only works in my USB 2.0 port.I found what looks to be the solution in a previous thread linked below, however the link to one of the drivers in the thread no longer works.
[URL]
I have tried using the "Dell Driver Analyze Utility", but when I get to the stage where I need to run the "Dell System Detect" application I get an error.
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Jan 3, 2015
When I recieved my Y510p about 8 months ago, the usb ports worked perfectly fine. Around October they stopped working properly. The only solution which I found to work was doing a system restore. When I did this, an Unrecognized Device in the Device Manager was no longer unrecognized, and was instead replaced by USB xHCL (or something along those lines). However, as soon as i restared my computer again, the ports broke, and the unrecognized device reappeared. Repeating the restore followed by a restart breaks the ports every time.
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Nov 16, 2014
i bought pavilion dv6-6165tx 2 years back and ibought a new internal hdd as my old one became corrupt , i installed os win 7 pro (licensed ) and drivers from HP online.
now the problem is that my left side usb ports are not working , and also my finger print reader
when i checked in device manager i have 2 errors
1.)Universal Serial Bus (USB) controller
2.)Unknown device
and the hardware id's are as follows
PCIVEN_1033&DEV_0194&SUBSYS_3388103C&REV_04PCIVEN_1033&DEV_0194&SUBSYS_3388103CPCIVEN_1033
&DEV_0194&CC_0C0330PCIVEN_1033&DEV_0194&CC_0C03
USBVID_138A&PID_0018&REV_0078USBVID_138A&PID_0018
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Dec 18, 2014
I have a problem on my Dell laptop Inspiron N4050, all USB ports suddenly stopped working, I tried to troubleshoot my laptop to fix the problem but it didn't work.
I upgraded the version of my BIOS, the chipset, and downloaded the latest version of the driver but still not working, I even tried to re-format my laptop but the problem is still the same.
My laptop is already out of warranty.
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Feb 20, 2012
I've bought 2 Inspiron N7110 laptops. Both have win7 64bit OS, and 2 usb ports (3.0 ports) are not working. I have all the latest drivers form dell's web page, but I can't get them to work. Is this a driver issue or this laptop series is affected by Chipset circuit design issue? Should I return them, or there is something wrong with drivers, and it can be fixed?
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Nov 22, 2014
I bought a new hard drive and replaced my old one and installed windows 7 instead of windows 8 .
All drivers are installed but except this one? IUSB3ROOT_HUB30&VID_8086&PID_1E31&REV_0004&SID_18FD103C ..
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Nov 6, 2014
HP Split 13 X3 M110sa- USB ports on right side not working
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Jan 26, 2015
I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail.
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Oct 7, 2012
I recently purchased the Dell Vostro 3550 (2 days back) and i just figured out that only one of the 3 usb ports are working.
1 USB PORT AT BACK (USB 3) not working
1 USB PORT RIGHT (USB 3) not working
1 USB LEFT (USB 2) works
1 USB LEFT (USB 2.0/ SATA) WORKS
Why not the other. I even updated BIOS.
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Mar 27, 2010
i have a acer aspire 5532 laptop. well, the usb ports(both) quit working. i tried everything from doing my laptop back to factory settings, tried un-checking turn off to save power. everything i could find, i tried. im wondering is there something i can use to get some usb ports? like in the front is a multi-in-1 card reader. is there like some adapter i can plug in there, and it have like usb ports? is there anything i can do or buy? with out taking it back. i have 3 items that use usb that i no longer can use
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Dec 14, 2014
recently installed windows 7 on my laptop 15-n203tx
problem is my usb ports are working great in pre installed win 8.1 but now in win 7 just one port is working and it is usb port 2.0 and other two are 3.0 and not working!
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Jul 30, 2013
A friend of mine just bought a Lenovo G580 (2189), It's currenlty running Windows 7 x64.
But I can't get the 2 USB 3.0 ports working. If I plug in a keyboard I get no power to the keyboard.
I have 2 unknown devices in Device Manager. I have installed all drivers matching my system.
Proud user of Lenovo T510.
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May 27, 2013
I've had this laptop for about a year or two and all of sudden my two left usb 3.0 ports stop working, although when I first turn on my laptop, the left side works for about a second and then stops working. My right usb port which is the 2.0 one works just fine.
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Jul 30, 2014
Recently I purchased a Lenovo IdeaPad S510p with DOS installed in it.
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But the left two USB 3 ports don't detect at all. They are not working.
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Jun 19, 2014
I've installed win7 64bit on my Ideapad S410p. The problem is 2 USB3.0 ports can't be used, only 1 USB2.0 that can be used. The driver was installed and nothing wrong. In order to use USB3.0, I need to plug in the device and then restart my laptop. I must do that every time plug to USB3.0.
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Dec 19, 2014
All 4 of the usb ports on my dv8000 stopped working. Ive tried updating the drivers, no luck. It originally had XP as the operating system but it was upgraded to windows 7, i dont knows if the usb drives are corrupt or what. When i plug anything into the usb ports it does nothing.
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